Circle K is a global convenience-store and fuel-station brand with thousands of locations across the United States. Its stores may offer gasoline, diesel fuel, snacks, beverages, prepared food, coffee, car washes, electric-vehicle charging, gift cards, loyalty rewards, fleet services, and other products for travelers and local customers.
Consumers commonly search for the Circle K corporate office address or phone number when they need help with a fuel purchase, store employee interaction, incorrect charge, closed location, Inner Circle reward, Easy Pay account, car-wash subscription, EV charging session, gift card, product-quality concern, refund, or another unresolved customer-service complaint.
How to Contact Circle K Corporate Office
Circle K provides separate support options for general customer care, Inner Circle rewards, Easy Pay, business fleet accounts, EV charging, car-wash subscriptions, privacy concerns, careers, and franchise inquiries.
- Legal Company Name: Circle K Stores Inc.
- Circle K U.S. Corporate Office: 1130 West Warner Road, Building B, Tempe, AZ 85284
- Circle K Customer Care: 1-855-276-1947
- Customer Contact Form: Contact Circle K Customer Care
- Official Website: CircleK.com
- Store Locator: Find a Circle K Store
- Inner Circle Rewards Support: Text CARE to 25050
- Inner Circle Email Support: re***@*********sy.com
- Easy Pay Customer Service: 1-855-276-6088
- Circle K Pro and Fleet Support: 1-888-626-1218
- EV Charging Support: 1-833-505-2291
- EV Charging Email: ev********@*****ek.com
- Circle K Privacy Office: 1-833-662-0510
- Privacy Email: pr***********@*****ek.com
- Careers: Circle K Careers
- Franchise Information: Circle K Franchising
- Parent Company: Alimentation Couche-Tard Inc.
- Parent Company Headquarters: 4204 Industriel Boulevard, Laval, Quebec H7L 0E3, Canada
- Parent Company Stock Symbol: Toronto Stock Exchange: ATD
The older numbers 1-877-257-3784 and 1-602-728-8000 appear in previous directories and versions of this page. Circle K’s current official contact page identifies 1-855-276-1947 as its U.S. corporate-office and customer-care number.
The former Japan Sunkus office and Japanese telephone number should not be used for current U.S. Circle K support. Customers should contact Circle K in Tempe or use the company’s official online contact form.
How to Escalate a Circle K Complaint
The most effective escalation process depends on whether the concern involves a store visit, fuel purchase, payment, employee, loyalty account, car wash, gift card, EV charger, or delivery order.
- Begin with the Circle K store where the purchase or incident occurred.
- Ask to speak with the store manager or manager on duty.
- Keep the receipt, store address, store number, purchase date, approximate time, pump number, photographs, and names or descriptions of employees involved.
- Clearly explain what happened and state the resolution being requested, such as a refund, replacement, account correction, fuel-claim review, rewards adjustment, or management response.
- If the store does not resolve the concern, call Circle K Customer Care at 1-855-276-1947 or submit the official contact form.
- Ask for a complaint, case, or reference number.
- Keep notes showing the date, representative’s name, department, and promised next step.
- If necessary, mail a concise written complaint and copies of supporting documents to Circle K Stores Inc., 1130 West Warner Road, Building B, Tempe, AZ 85284.
Circle K operates through regional business units, company-operated stores, dealer-operated locations, franchise arrangements, and affiliated stores. The local owner or regional office may need to participate in resolving some store-level complaints.
Do not publish complete payment-card numbers, bank-account details, Easy Pay information, PINs, gift-card numbers, passwords, verification codes, driver’s-license numbers, or other sensitive personal information in a public review.
How to Report a Circle K Store Complaint
Store complaints may involve:
- A location closing before its posted hours
- Locked doors while the store appears to be open
- Employees failing to answer the store telephone
- Rude or inappropriate employee conduct
- Difficulty reaching the store manager
- Long checkout lines
- Understaffing
- Dirty restrooms, pumps, counters, or food-service areas
- Products repeatedly being out of stock
- Prepared food or coffee not being available
- Broken card readers or payment terminals
- Incorrect prices
- Problems obtaining a receipt
When reporting a store concern, include the full address and approximate time. Circle K operates thousands of stores, and several locations may exist within the same city.
Photographs can be helpful when the complaint involves posted hours, pricing, store condition, a damaged product, or a malfunctioning pump. Avoid photographing other customers or employees in a way that creates a privacy or safety concern.
Circle K Store Hours and Unexpected Closures
Circle K operating hours vary by location. Some stores operate 24 hours, while others close overnight or have different convenience-store, fuel, car-wash, restaurant, or holiday schedules.
A store may close temporarily because of:
- Staffing shortages
- Employee breaks at single-employee locations
- Power or equipment failure
- Register or payment-system problems
- Safety concerns
- Maintenance
- Severe weather
- Fuel delivery or construction activity
- Local laws or operating restrictions
If a location is closed substantially earlier than its posted schedule, photograph the hours sign and note the time. Report the discrepancy to Customer Care so the online listing and store signage can be reviewed.
Circle K Fuel Complaints
Fuel-related concerns may involve:
- A pump failing to start
- A pump stopping before the requested amount
- An incorrect fuel grade
- A receipt not printing
- A price that differs from the advertised sign
- A temporary payment-card authorization
- A suspected fuel-quality problem
- A pump or nozzle leak
- A damaged vehicle near the pump
- A rewards or Easy Pay discount not applying
Keep the receipt and record the store address, pump number, fuel grade, gallons, price per gallon, transaction time, and amount charged.
If a fuel pump presents an immediate safety concern, notify the store employee before leaving so the pump can be inspected or taken out of service.
Circle K Fuel Quality Guarantee
Circle K publishes a fuel-quality guarantee for qualifying problems involving Circle K-branded fuel.
The company instructs customers who believe Circle K fuel damaged a vehicle to:
- Call 1-855-276-1947 within two days of the incident.
- Obtain instructions about the documents needed to submit a claim.
- Keep the fuel receipt.
- Record the store address, pump number, fuel type, and transaction details.
- Retain mechanic findings, repair estimates, invoices, photographs, and fuel samples when applicable.
- Avoid authorizing unnecessary repairs before understanding the claim-documentation requirements.
Circle K investigates fuel claims and may reject a request that is not supported by appropriate documentation.
A mechanical problem occurring after a fuel purchase does not automatically establish that the fuel caused the damage. A written diagnosis from a qualified repair facility may be important.
Circle K Payment Holds and Incorrect Charges
Pay-at-the-pump transactions may initially create a temporary authorization on a debit or credit card. The authorization can be higher than the final fuel purchase and generally changes after the transaction settles.
If a charge appears incorrect:
- Compare the pending authorization with the final posted transaction.
- Keep the fuel receipt.
- Contact the store and Circle K Customer Care.
- Ask the card issuer whether the charge is pending or final.
- Report an unauthorized transaction promptly.
- Keep any dispute or case number.
A temporary authorization is not necessarily a completed charge. The card issuer controls how quickly available funds are restored after Circle K submits the final transaction.
Customers who paid inside the store should compare the register receipt with the pump receipt and bank statement.
Circle K Inner Circle Rewards
Inner Circle is Circle K’s free rewards program at participating U.S. locations.
Members can join through the Circle K app, register online, or text JOIN to 25050.
Current benefits include:
- Three cents off each gallon for regular members
- Five cents off each gallon after spending at least $500 on eligible purchases within 365 days
- Fuel discounts on up to 35 gallons per transaction
- Personalized store offers
- Food and beverage rewards
- App-based promotions and challenges
Customers identify their account by entering the registered phone number at the pump or register or by scanning the member barcode in the Circle K app.
Inner Circle is not available at every Circle K. Customers can use the app’s store filter to locate participating locations.
How to Report Missing Inner Circle Rewards
For missing fuel savings, offers, rewards, or account progress:
- Confirm that the location participates in Inner Circle.
- Make sure the correct telephone number was entered before payment.
- Keep the receipt.
- Take screenshots of the offer and account balance.
- Confirm that the purchased product qualified.
- Text CARE to 25050 or email re***@*********sy.com.
Alcohol, nicotine products, gift cards, lottery purchases, and certain money services do not count toward Premium-status spending.
Many issued rewards expire 30 days after they are added to the account. Customers should review the expiration date shown in the app.
Circle K Easy Pay
Easy Pay is Circle K’s payment and fuel-discount program linked directly to an eligible checking account.
Easy Pay is not a traditional credit card. Customers must enroll, verify the checking account, and create a four-digit PIN.
Current program information states that Easy Pay can provide a ten-cent-per-gallon discount at participating locations. When linked with Inner Circle, total everyday savings may reach fifteen cents per gallon, depending on eligibility and current program terms.
Easy Pay Customer Service can be reached at 1-855-276-6088 for issues involving:
- A lost or stolen Easy Pay card
- A forgotten or locked PIN
- Checking-account verification
- A card that does not work
- An incorrect email address
- A replacement card
- Adding eligible family cards
- Linking Easy Pay to Inner Circle
- A returned transaction or fee
Easy Pay transactions require sufficient money in the connected checking account. Returned transactions may result in fees, account restrictions, or collection activity.
Customers should never publish or email their full checking-account number, Easy Pay card number, PIN, or online password.
Circle K Gift Cards
Circle K sells gift cards that may be used at participating stores, subject to the card terms and location acceptance.
For a gift-card concern, retain:
- The purchase and activation receipt
- The card packaging
- The partial card number
- The expected balance
- The store and purchase date
- The declined-transaction receipt or error message
Circle K provides gift-card information and a balance-check option through its fleet-and-gift-card page.
Never publish the complete gift-card number or security code. Anyone demanding Circle K gift cards as payment for taxes, utilities, debts, bail, technical support, fines, or an emergency is likely attempting fraud.
Circle K Car-Wash Subscriptions
Participating Circle K locations offer car-wash plans managed through the Circle K Car Wash app.
Circle K currently advertises:
- Standard, Premium, and Ultimate plans at participating sites
- Monthly automatic billing
- No long-term contract
- App-generated wash codes
- Use at participating Circle K car-wash locations
The subscription renews on the monthly date established when the customer enrolls.
Circle K states that canceled plans are not refunded. Access remains active until shortly before the next billing date.
Before enrolling, customers should confirm that nearby locations participate and that the selected wash plan is available.
How to Cancel a Circle K Car-Wash Plan
Use the car-wash app to manage or cancel the subscription. Save the cancellation confirmation and next billing date.
If another charge appears after cancellation:
- Keep the cancellation confirmation.
- Record the charge date and amount.
- Check whether the cancellation occurred before the renewal date.
- Use Circle K’s car-wash chatbot or Customer Care.
- Ask for a case number and written response.
Circle K EV Charging Support
Circle K operates electric-vehicle charging at selected locations.
- EV Charging Support: 1-833-505-2291
- EV Support Email: ev********@*****ek.com
EV charging concerns may include:
- A charger that will not start
- A charging session that stops unexpectedly
- A connector or app problem
- An incorrect charging fee
- An account or payment-method problem
- A session shown as active after the vehicle disconnects
- Difficulty deleting an EV account
Record the location, charger number, date, start and stop times, displayed price, energy delivered, amount charged, vehicle model, and screenshots.
Circle K displays the charging price through its mobile and web platform before the session begins. Prices and charger speeds vary by location.
Circle K Pro Fleet Support
Circle K Pro provides fuel-payment and account-management products for businesses and fleets.
Business support can be reached at 1-888-626-1218.
Fleet concerns may involve:
- Card ordering and replacement
- Driver controls
- Billing and payment
- Transaction reporting
- Fuel discounts
- Card acceptance
- Fraud or unauthorized use
- Account access
- Digital fleet cards
Circle K offers products that may be limited to Circle K locations and others that can be used through broader payment networks. Businesses should confirm fees, acceptance, controls, and discounts before selecting a program.
Circle K Food, Drinks and Store Products
Products and services vary by location but may include:
- Gasoline and diesel fuel
- Circle K-branded fuel
- EV charging
- Coffee
- Polar Pop fountain drinks
- Frozen beverages
- Snacks and candy
- Prepared sandwiches and meals
- Hot dogs and roller-grill items
- Pizza and bakery products at selected stores
- Groceries and household essentials
- Beer, wine, alcohol, or tobacco where permitted
- Lottery products
- Gift cards and prepaid products
- ATMs and money services
- Car washes
- Propane exchanges
- Fleet services
Not every Circle K carries the same products. Local availability depends on store size, region, licensing, operating format, staffing, and inventory.
Circle K Refunds and Product Complaints
Return and refund policies may vary according to the product, store, payment method, and regional business unit.
Customers requesting a refund should return promptly to the store with:
- The receipt
- The product and packaging
- The original payment method
- Photographs when the product was damaged or spoiled
- The store location and purchase date
Some products, including lottery tickets, prepaid cards, activated gift cards, alcohol, tobacco, fuel, food, and money services, may have separate restrictions.
If the store manager cannot resolve the request, contact Circle K Customer Care and ask that the complaint be documented.
About Circle K
Circle K was established in Texas in 1951 and developed into a large convenience-store chain.
Alimentation Couche-Tard acquired Circle K in 2003 from ConocoPhillips. The acquisition included approximately 2,300 stores and greatly expanded Couche-Tard’s presence in the United States.
In 2015, Couche-Tard selected Circle K as its primary global brand outside Quebec. Many stores acquired under regional names were later converted to the Circle K banner.
- Circle K Established: 1951
- Acquired by Couche-Tard: 2003
- Global Brand Since: 2015
- U.S. Office: Tempe, Arizona
- Parent Headquarters: Laval, Quebec, Canada
- Parent Company President and CEO: Alex Miller
- U.S. Store Network: More than 7,300 locations across 48 states
- Global Network: More than 17,000 stores
- Countries and Territories: 27
- Parent Company: Alimentation Couche-Tard Inc.
- Parent Stock Symbol: TSX: ATD
Who Owns Circle K?
Circle K is owned by Alimentation Couche-Tard Inc., a Canadian convenience-store and mobility company headquartered in Laval, Quebec.
Couche-Tard operates Circle K stores in the United States, Canada, Europe, and other international markets. The company also operates under the Couche-Tard and Ingo brands in selected countries.
Alimentation Couche-Tard is publicly traded on the Toronto Stock Exchange under the symbol ATD. Circle K is not separately traded and does not have its own stock symbol.
Who Is the CEO of Circle K?
Circle K does not prominently identify a separate global CEO for the consumer brand.
Alex Miller is president and chief executive officer of Alimentation Couche-Tard, Circle K’s parent company. He has held the position since September 2024.
The company also operates through regional and geographic business units with executives responsible for individual markets and store networks.
How Many Circle K Stores Are There?
Alimentation Couche-Tard reports more than 7,300 U.S. stores across 48 states. The United States is divided into 15 geographic business units.
The broader company operates more than 17,000 stores across 27 countries and territories through Circle K, Couche-Tard, Ingo, Holiday, and licensed operations.
The store count includes different operating arrangements, including company-operated, dealer-operated, affiliated, franchise, and licensed locations.
Customers should use Circle K’s official store locator to confirm whether a location is open and review its current hours, fuel, EV charging, car wash, rewards participation, and other services.
Circle K Reviews, Complaints and Customer Feedback
Recent reviews submitted to CorporateOfficeHeadquarters.com describe concerns involving store hours, employee conduct, product stocking, payment equipment, and local customer service.
Current complaint themes include:
- Stores closing before posted hours: A customer reported walking to an Albuquerque location that was locked more than an hour before its stated closing time.
- Unanswered store phones: The same reviewer said calls were not answered while customers waited outside.
- Employee interactions: Reviews from Texas and South Carolina describe conversations with cashiers that customers considered rude, inappropriate, or unprofessional.
- Treatment of vulnerable customers: One submission criticized an employee’s alleged treatment of a person asking about food that was being discarded.
- Product availability: A customer said South Carolina stores frequently lacked prepared items and other products available at Circle K locations in Florida.
- Payment equipment: One longtime customer reported continuing problems with debit-card terminals at an Arizona store.
- Management and staffing: Some complaints focus on local store leadership, employee quality, and difficulty getting a concern resolved.
These reviews describe individual experiences at specific Circle K locations. They do not establish conditions throughout the entire Circle K network.
Store service can vary according to the location, business unit, ownership arrangement, manager, employees, staffing, equipment, inventory, and operating hours.
As more reviews are submitted, this section can be updated to identify broader trends involving fuel, store cleanliness, employee service, hours, rewards, payment systems, car washes, refunds, and corporate follow-up.
Circle K’s Competitive Landscape
Circle K competes in convenience retail, gasoline and diesel sales, prepared food, beverages, loyalty programs, car washes, EV charging, fleet services, and highway travel.
Three of Circle K’s largest competitors include:
- 7-Eleven Corporate Office – 7-Eleven competes through convenience stores, fuel, prepared food, beverages, rewards, delivery, and a large national and international network.
- Speedway Corporate Office – Speedway competes through convenience stores, fuel stations, loyalty rewards, food, beverages, and thousands of U.S. locations.
- Casey’s General Stores Corporate Office – Casey’s competes through convenience retail, fuel, pizza, prepared food, rewards, delivery, and a large Midwestern store network.
Circle K also competes with regional fuel and travel retailers, including:
- RaceTrac Corporate Office – RaceTrac competes through gasoline, large convenience stores, food, drinks, rewards, and highway locations.
- Wawa Corporate Office – Wawa competes through fuel, made-to-order food, coffee, convenience products, mobile ordering, and rewards.
Other competitors include QuikTrip, Sheetz, Buc-ee’s, Love’s Travel Stops, Pilot Flying J, TravelCenters of America, Cumberland Farms, Maverik, Murphy USA, grocery-store fuel centers, and independent convenience stores.
Related Convenience Store and Travel Center Pages
- 7-Eleven Corporate Office
- Speedway Corporate Office
- RaceTrac Corporate Office
- Casey’s General Stores Corporate Office
- Wawa Corporate Office
- Cumberland Farms Corporate Office
- Love’s Travel Stops Corporate Office
- Pilot Flying J Corporate Office
- TravelCenters of America Corporate Office
Additional Circle K Customer Resources
- Circle K Customer Service Numbers, Reviews and Complaints
- Contact Circle K Customer Care
- Find a Circle K Store and Phone Number
- Circle K Inner Circle Rewards
- Circle K Easy Pay Information
- Circle K Fuel Quality Guarantee
- Circle K Car-Wash Subscriptions
- Circle K EV Charging
- Circle K Pro Fleet Support
- Circle K Gift Cards and Balance Information
- Search Circle K Jobs
Frequently Asked Questions About Circle K
Where is the Circle K corporate office?
Circle K’s U.S. corporate office is located at 1130 West Warner Road, Building B, Tempe, AZ 85284.
What is Circle K’s customer-service phone number?
Circle K Customer Care can be reached at 1-855-276-1947.
Is 1-877-257-3784 still Circle K’s customer-service number?
The number appears in older directories, but Circle K’s current official U.S. contact page lists 1-855-276-1947.
What happened to the 1-602-728-8000 Circle K number?
It was previously associated with the Tempe office but is not prominently listed on Circle K’s current customer-contact page. Use 1-855-276-1947 for current assistance.
How do I file a complaint with Circle K corporate?
Begin with the store manager. If the concern is not resolved, call Customer Care or use the official contact form with the store address, visit date, receipt, photographs, and requested resolution.
How do I report a Circle K store that closed early?
Photograph the posted hours, note the date and time, and submit the information to Circle K Customer Care with the full store address.
How do I report bad fuel from Circle K?
Call 1-855-276-1947 within two days, retain the fuel receipt, and gather mechanic reports, repair estimates, pump information, and other requested documentation.
How do I dispute a Circle K fuel charge?
Keep the receipt and determine whether the amount is a temporary card authorization or final transaction. Contact Circle K and the card issuer if the final amount is incorrect or unauthorized.
What is Circle K Inner Circle?
Inner Circle is Circle K’s free rewards program at participating locations. Members receive fuel discounts, store offers, food rewards, and other benefits.
How do I contact Inner Circle support?
Text CARE to 25050 or email re***@*********sy.com.
How much fuel discount does Inner Circle provide?
Regular members currently receive three cents off per gallon. Members who spend at least $500 on qualifying purchases within 365 days can receive five cents off per gallon, subject to program terms.
What is Circle K Easy Pay?
Easy Pay links an approved card to an eligible checking account and provides fuel discounts at participating Circle K locations.
What is the Circle K Easy Pay support number?
Easy Pay Customer Service can be reached at 1-855-276-6088.
How do I cancel Circle K Unlimited Car Wash?
Manage or cancel the plan through the Circle K Car Wash app. Save the cancellation confirmation. Circle K states that canceled plans are not refunded.
What is the Circle K EV charging support number?
Circle K EV charging support can be reached at 1-833-505-2291 or ev********@*****ek.com.
How do I contact Circle K fleet-card support?
Circle K Pro business and fleet support can be reached at 1-888-626-1218.
Who owns Circle K?
Circle K is owned by Alimentation Couche-Tard Inc., a Canadian convenience-store and fuel retailer.
Who is the CEO of Circle K?
Alex Miller is president and CEO of Circle K’s parent company, Alimentation Couche-Tard.
Is Circle K publicly traded?
Circle K is not separately traded. Parent company Alimentation Couche-Tard trades on the Toronto Stock Exchange under the symbol ATD.
How many Circle K stores are there?
The parent company reports more than 7,300 U.S. stores and more than 17,000 stores across its global network.
How do I contact a specific Circle K store?
Use the official store locator to find the location’s address, telephone number, operating hours, fuel, car wash, EV charging, and rewards participation.
How do I apply for a Circle K job?
Visit Circle K’s careers website to search for store, management, food-service, fuel-transport, maintenance, technology, administrative, and support-office positions.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and company details since 2004.
The website also provides a place where consumers can share reviews, complaints, photographs, compliments, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns involving store hours, fuel, employees, payments, rewards, car washes, product availability, and complaint escalation.
Corporate addresses, phone numbers, store locations, loyalty terms, fuel discounts, ownership information, and support procedures can change. Visitors should verify important information through Circle K before mailing documents, linking a checking account, providing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Circle K Stores Inc., Alimentation Couche-Tard Inc., any Circle K dealer, franchisee, affiliated store, or payment provider.
Circle K, Inner Circle, Easy Pay, Circle K Pro, Polar Pop, Holiday, Couche-Tard, Ingo, and related names and logos are trademarks of their respective owners.
Corporate, store, rewards, fuel, and customer-support information is believed to be accurate at the time of publication but may change without notice.
Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com. Allegations contained in consumer reviews have not necessarily been independently verified.
Share Your Circle K Experience
Have you contacted Circle K Customer Care, worked with a store manager, reported a fuel problem, used Inner Circle or Easy Pay, canceled a car-wash plan, charged an EV, or attempted to escalate a complaint? Share your experience below.
When leaving a review, consider mentioning the store location, approximate visit date, product or service involved, customer-support channel used, whether Circle K opened a case, whether the company responded, and whether the concern was resolved.
Do not include payment-card numbers, bank-account details, passwords, PINs, complete gift-card numbers, verification codes, driver’s-license numbers, home addresses, or other sensitive personal information.