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Academy Corporate Office 

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Academy corporate office is located in Katy, Texas. Below are comprehensive details about Academy headquarters, including their address, contact numbers, and a brief overview of the company, along with its major and minor competitors in the sporting goods and outdoor recreation industry.

How To Contact Academy Sports Corporate Office Headquarters HQ

Academy Sports Headquarters – Overview

  • Academy Sports and Outdoors Corporate Office Address: 1800 N. Mason Road, Katy, TX 77449, USA
  • Academy Sports Corporate Phone Number: 1-281-646-5200
  • Website: academy.com
Academy Sports Corporate Office
Academy Sports and Outdoors Headquarters Address and Phone Number

Map and Directions To Academy Sports Headquarters

A Snapshot of Academy Sports + Outdoors’ History

Founded in 1938, Academy Sports + Outdoors has grown into one of the leading full-line sporting goods and outdoor recreation retailers in the United States. The company offers a broad assortment of quality hunting, fishing, camping equipment and gear along with sports and leisure products, footwear, apparel and much more.

The Sporting Goods and Outdoor Recreation Industry and Academy Sports + Outdoors’ Position

In the competitive sporting goods market, Academy Sports + Outdoors competes with other large retailers like Dick’s Sporting Goods, Bass Pro Shops, Scheels, REI, North Face, and Patagonia as well as smaller regional and local sporting goods stores. Academy Sports + Outdoors is known for its wide product selection, competitive pricing, and commitment to customer service in the sporting and outdoor goods sector.

Academy Sports + Outdoors’ Customer-Centric Approach

Academy Sports + Outdoors is committed to providing a high-quality shopping experience to sports enthusiasts and outdoor adventurers. The company focuses on offering a diverse range of products at affordable prices, knowledgeable staff, and fostering a community around outdoor and sporting activities.

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Academy Sports + Outdoors Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with Academy Sports + Outdoors’ products and services. Your feedback in the comments section is invaluable in helping others understand the company’s dedication to providing quality sporting and outdoor goods and excellent customer service.

Academy Horrible Customer Service

January 29, 2024

Horrible customer relations and misleading! I ordered a grill on January 5. Was told on the APP that is would be on Jan 12. Well that date came and went. Spoke to Academy chat which called the store in Newnan GA. I was told the installer was coming in and would be ready that week. Didn’t happen. Called again same response and same result. It is not January 29 and once again same response. Do not shop with this compan! They will lie, mislead and down right be totally disrespectful and dishonest!

Robert Hunter

Academy Headquarters- Store wouldn't live up to what we were told by their employee

August 26, 2023

We went to our local, Lafayette, Indiana, Academy Sports on August 21st to purchase the Proform Pro 9000 treadmill which was on sale. There were none in stock, but we were told we could order one, and have it shipped to the store at no charge. We were also told that if we had or applied for an Academy Sports card we would be able to receive an additional 5% off the purchase price. We applied and were told that there was a 7-10-day waiting period. We were told an employee could look up the system to get the new card number before us received the card in the mail. So after waiting a few days, we returned to the store only to learn that the card had yet to be approved. Not wanting to lose out on the sale which ends August 30th, we decided to order the treadmill and forfeit the 5% additional sale funds, but still be able to have it shipped to the store at no charge. Nope, that choice was no longer available on the order screen. So after 4 more phone calls to the store, customer service and finally to the store manager (who was on break & we had to call back) we were told that nothing could be done and that the shipping to the store was no longer optional as it wasn’t at their distribution center. Having worked in the freight business for years, we know that an item can be sent from another distribution center to fulfill a store’s obligation to its customers. We were told flatly that nothing could be done. So, not only have you lost customers who have purchased many high-dollar items both in Indiana and Georgie from Academy and highly recommended your store in the past, but you have cost us hundreds of dollars more for the final item we will ever buy from Academy Sports. We are so disappointed in your stance.

Karen Hiller

Attn Academy Corporate Office

December 13, 2022

Fount out Academy Sports does not give any guarantee that you will receive what you order online, or feels the need to even give you the option to do so. I ordered an expensive thermal camera, there was no options on the shipping to add insurance or require a signature to drop off. I just assumed they just took care of that part for you. At the very least have it to where someone had to sign for it. But no, none of that. Now some crack head probably has my thermal camera and they pretty much told me to get lost. Even had one customer service rep. disconnect our conversation right in the middle of me typing my answer. They want to put it off on FedEx, but they didn’t know what was in the box or how much it was worth. So I’m out the money because they didn’t have the sense to add something to the shipping to make sure I got it. Told them about the tens of thousands I spend there almost yearly and they just thanks but we can’t help you. If they would have given me the option and I didn’t do it it would be a different story.

Stephen Smith
Corporate Office Headquarters