DICK’S Sporting Goods corporate office headquarters is located at 345 Court Street, Coraopolis, PA 15108, in the Pittsburgh metropolitan area. The verified DICK’S corporate phone number is 1-724-273-3400. DICK’S Sporting Goods, Inc. is an independent publicly traded company listed on the New York Stock Exchange under the symbol DKS, with Lauren R. Hobart serving as president and chief executive officer. Customers with online-order, shipping, pickup, return, refund, product, ScoreCard, gift-card, warranty, or store complaints should normally contact Customer Service at 1-877-846-9997 or the store involved before escalating an unresolved concern to corporate headquarters.
DICK’S Sporting Goods Corporate Office and Headquarters Contact Information
- Company: DICK’S Sporting Goods, Inc.
- Corporate Headquarters Address: 345 Court Street, Coraopolis, PA 15108, USA
- DICK’S Corporate Phone Number: 1-724-273-3400
- DICK’S Sporting Goods Customer Service: 1-877-846-9997
- President and Chief Executive Officer: Lauren R. Hobart
- Executive Chairman: Ed Stack
- Stock Symbol: DKS on the New York Stock Exchange
- Official Website: DICKS.com
- Customer Service and Help Desk: DICK’S Help Desk
- Track an Order: DICK’S Order Tracking
- Return Policy: Returns and Exchanges
- Order Cancellations: DICK’S Cancellation Policy
- Store Locator: Find a DICK’S Store
- Gift Cards: DICK’S Gift Cards
- ScoreCard: ScoreCard and ScoreCard+ Information
- Product Recalls: DICK’S Recall Information
- Brand Warranties: Warranty Information
- Careers: DICK’S Sporting Goods Careers
- Investor Relations: DICK’S Investor Relations
- Media Relations: 1-724-273-5552 or pr***@**sg.com
The corporate number 1-724-273-3400 should not be confused with Customer Service, a local store, order support, ScoreCard assistance, a credit-card issuer, product-warranty service, media relations, or Investor Relations. Most shopping complaints require order, receipt, product, payment, loyalty-account, or store-specific information that the corporate switchboard may not have.
Where Is DICK’S Sporting Goods Headquarters?
DICK’S Sporting Goods headquarters is located at 345 Court Street, Coraopolis, Pennsylvania 15108. The company frequently describes its headquarters as being in Pittsburgh because Coraopolis is part of the greater Pittsburgh area.
This is the address readers generally need when searching for DICK’S Sporting Goods corporate office, DICK’S headquarters, DICK’S corporate number, DICK’S corporate-office phone number, or DICK’S Sporting Goods headquarters address.
The corporate headquarters is also referred to as the Store Support Center. It should not be treated as a retail location, warehouse pickup point, product-return center, repair facility, or place to bring merchandise for an exchange.
DICK’S Sporting Goods Ownership and Corporate Structure
DICK’S Sporting Goods, Inc. is an independent publicly traded company and does not have a conventional parent company. Its shares trade on the New York Stock Exchange under the ticker symbol DKS.
The DICK’S business includes DICK’S Sporting Goods, Golf Galaxy, Public Lands, Going Going Gone!, DICK’S House of Sport, Golf Galaxy Performance Center, and GameChanger.
DICK’S completed its acquisition of Foot Locker in 2025. The broader company now also owns Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos. These brands continue to operate through their own customer-service, order, return, and store-support systems, so a Foot Locker or Champs complaint should not normally begin with DICK’S retail Customer Service.
DICK’S Corporate Office vs. Customer Service and Local Stores
DICK’S corporate headquarters handles company leadership, governance, finance, legal matters, corporate careers, brand strategy, real estate, investor relations, media, technology, supply chain, and higher-level unresolved concerns.
DICK’S Customer Service handles online orders, shipping, pickup, cancellations, returns, refunds, gift cards, ScoreCard, warranties, website problems, accessibility, and general shopping questions. The verified Customer Service number is 1-877-846-9997.
A local store manager is normally the most appropriate first contact for an in-store purchase, employee interaction, checkout problem, local pickup, product availability, fitting-room concern, store condition, service appointment, or return presented at that location.
Choose the Correct DICK’S Sporting Goods Support Route
- Online-order status: Use the official Order Tracker or sign in to the account.
- Delayed, missing, incomplete, or damaged shipment: Contact Customer Service with the order and tracking information.
- Order cancellation: Contact Customer Service immediately; eligible online orders may have only a short cancellation window.
- Curbside or in-store pickup: Review the pickup email and contact Customer Service or the selected store if the order is not ready.
- Store complaint: Ask for the store manager, then contact Customer Service if the concern remains unresolved.
- Return or exchange: Review the current policy for the particular product before visiting a store or shipping it back.
- Missing refund: Keep the return tracking, store receipt, refund confirmation, and original payment method available.
- Product defect: Contact Customer Service and review the applicable manufacturer or brand warranty.
- Product recall: Stop using the affected item and follow the instructions on the official recall page.
- ScoreCard or ScoreCard+: Sign in to the account or contact Customer Service.
- DICK’S credit-card billing: Use the contact information provided by the card issuer on the card, statement, or online account.
- Gift-card issue: Contact Customer Service and keep the card number and security information private.
- Careers or application question: Use the official DICK’S careers website.
- Media inquiry: Contact Media Relations rather than Customer Service.
- Unresolved company-level complaint: Contact headquarters after documenting the store and Customer Service routes already attempted.
What to Have Before Contacting DICK’S Corporate
- The online order number or store receipt
- The store location, purchase date, and approximate time
- The product name, brand, model, size, color, and quantity
- The shipment or return tracking number
- The pickup confirmation or cancellation request
- Photographs of damaged, defective, or incorrect merchandise
- The return decision and reason provided by the store or Customer Service
- The ScoreCard, gift-card, warranty, or protection-plan issue involved
- The Customer Service case or chat reference
- The names or departments previously contacted
- A concise timeline and the specific resolution requested
Do not post order numbers, complete receipts, payment-card information, gift-card numbers, ScoreCard account details, credit-card account information, passwords, security codes, home addresses, phone numbers, email addresses, employee personal information, or unredacted photographs in public comments.
How to Escalate a DICK’S Sporting Goods Complaint
Begin with the store manager when the complaint involves a store purchase, employee interaction, return decision, local service, pickup order, pricing display, cleanliness, accessibility, or store condition.
For online orders, shipping, refunds, gift cards, ScoreCard, website problems, or warranty questions, call Customer Service at 1-877-846-9997 or use the official Help Desk.
Explain the order or store involved, relevant dates, product, amount, previous contacts, and requested resolution. Ask for a case or reference number and keep records of any promised return label, replacement, credit, refund, reward adjustment, or management callback.
If the local store and Customer Service process do not resolve a substantial concern, written corporate correspondence may be sent to:
DICK’S Sporting Goods, Inc.
345 Court Street
Coraopolis, PA 15108
Send copies rather than original receipts, gift cards, financial records, or warranty documents. Do not mail returned merchandise to corporate headquarters unless DICK’S gives written instructions directing the return there.
Common Reasons Customers Contact DICK’S Corporate Office
- Finding the DICK’S Sporting Goods corporate address or phone number
- Escalating an unresolved store or Customer Service complaint
- Delayed, missing, cancelled, damaged, or incomplete online orders
- Curbside or in-store pickup problems
- Return denials, exchange disagreements, or policy interpretation
- Delayed refunds or credits issued for the wrong amount
- Product defects, warranties, protection plans, or recalls
- Pricing, promotion, coupon, rebate, or price-match concerns
- Gift-card balances or redemption problems
- ScoreCard points, rewards, accounts, or membership benefits
- DICK’S credit-card application, billing, or reward concerns
- Employee interactions, accessibility, store safety, or security policies
- Careers, media, legal, investor, supplier, or corporate matters
DICK’S Online Orders, Shipping, and Pickup Complaints
Online-order complaints may involve delayed processing, cancelled products, split shipments, incorrect tracking, damaged packages, missing items, wrong sizes, or delivery to an incorrect location.
Use the Order Tracker before contacting support. An order may arrive in more than one shipment, so compare all tracking notices with the full order confirmation.
For pickup orders, wait for the Ready for Pick Up notice before traveling to the store. Contact Customer Service or the selected store if the order cannot be located, was cancelled, contains the wrong product, or was released to the wrong person.
Keep the order confirmation, tracking records, pickup notice, delivery photograph, and carrier case number when applicable.
DICK’S Returns, Exchanges, and Refund Complaints
DICK’S current general return policy requires most eligible items to be received within 90 days of the in-store purchase date or original shipment date. Exceptions apply based on the item, condition, packaging, sales channel, and special product rules.
Some opened products, factory-sealed merchandise, electronics, fitness equipment, customized items, limited-release products, and other categories may have additional restrictions or shorter timeframes. Warehouse Sale locations also follow a separate general return policy.
Keep the original receipt, packing slip, payment method, tags, packaging, manuals, parts, accessories, and return tracking until the transaction is complete.
If a store declines the return, ask which part of the current policy applies. Customer Service may offer another review or a mail-return option, but it may not always be able to override a store’s inspection or product-condition decision.
When a refund has been approved but has not appeared, confirm the amount, approval date, original payment method, and expected processing period. A pending payment-card authorization is different from a completed charge or refund.
DICK’S Store, Employee, and Product Complaints
Store complaints may involve employee interactions, checkout, fitting rooms, inventory, local pricing, pickup, accessibility, cleanliness, product assembly, equipment services, or how a return was handled.
Ask for the manager while the transaction and circumstances can still be reviewed. Include the store location, date, approximate time, receipt, employee role, and requested resolution without unnecessarily publishing an employee’s full name or private information.
Product complaints may involve damage, missing parts, incorrect sizing, workmanship, assembly, performance, or a possible safety issue. Retain the item, receipt, packaging, model information, serial number when applicable, and photographs.
DICK’S ScoreCard, Gift Card, and Credit-Card Complaints
ScoreCard concerns may involve missing points, rewards that did not appear, duplicated accounts, membership status, excluded purchases, or an offer that did not apply.
Sign in and review account activity before contacting support. Program benefits, exclusions, earning rules, and expiration terms can change, so retain the promotion or offer involved.
Gift-card complaints may involve an incorrect balance, failed redemption, delayed delivery, loss, damage, or a refund issued to a gift card. Do not publish the card number, PIN, or security code.
DICK’S-branded credit cards are financial products administered through a separate card issuer. Billing disputes, credit decisions, interest, payments, account closures, and card-security concerns should be directed to the issuer using the contact information shown on the card or statement.
DICK’S Warranties, Protection Plans, and Product Recalls
A defective product may be covered by the manufacturer’s warranty, a DICK’S-listed brand warranty, or an optional protection plan. Coverage, exclusions, documentation, and claim procedures depend on the product and plan.
Keep the receipt, model and serial number, photographs, warranty documents, and description of the defect. Normal wear, accidental damage, misuse, or cosmetic damage may be treated differently from a manufacturing defect.
Check the official recall page when a product may present a safety risk. Stop using a recalled or potentially dangerous item and follow the remedy instructions issued by DICK’S, the manufacturer, or the appropriate safety agency.
DICK’S Sporting Goods Reviews and Complaints
DICK’S reviews vary by store, product, shopping channel, manager, employee team, return method, and issue type. Positive feedback may mention knowledgeable employees, help locating equipment, product selection, store service, or an employee who spent extra time resolving a problem.
Commenters on this page have discussed helpful employees, assistance finding youth baseball cleats, extra effort during an in-store credit-card issue, disagreements about opened-item returns, the 90-day exchange period, store-manager decisions, and concerns about store-security policies.
When leaving a review below, include the city and state, approximate date, whether the purchase was online or in a store, product type, support route used, response time, and whether the issue was resolved. Do not publish private customer, payment, account, or employee information.
Fake DICK’S Support, Giveaway, and Shopping Scam Warning
Use DICKS.com, the official app, a verified store page, or telephone numbers published by DICK’S before providing order, account, or payment information.
Be cautious with fake product giveaways, outlet websites, prize messages, sponsored support numbers, refund notices, gift-card requests, employment offers, and social-media advertisements impersonating DICK’S Sporting Goods.
Do not provide passwords, one-time passcodes, complete payment-card numbers, bank-login information, gift-card codes, cryptocurrency, wire transfers, or remote access to a device in response to an unsolicited message.
DICK’S Competitors and Related Corporate Office Pages
DICK’S Sporting Goods competes with national and regional sporting-goods, outdoor, athletic-footwear, and ecommerce retailers. Related corporate-office pages include Academy Sports + Outdoors Corporate Office, REI Corporate Office, and Bass Pro Shops Corporate Office.
Related Resources
- Official DICK’S Sporting Goods Website
- DICK’S Customer Service and Help Desk
- Track a DICK’S Order
- Curbside and In-Store Pickup
- DICK’S Order Cancellation Policy
- DICK’S Return Policy
- DICK’S Store Locator
- DICK’S Gift Cards
- ScoreCard and ScoreCard+
- DICK’S Product Recalls
- DICK’S Brand Warranties
- DICK’S Security Alerts
- DICK’S Sporting Goods Careers
- DICK’S Investor Relations
- DICK’S Corporate Leadership
Frequently Asked Questions About DICK’S Corporate Office
Where is DICK’S Sporting Goods headquarters?
DICK’S Sporting Goods headquarters is located at 345 Court Street, Coraopolis, PA 15108, in the Pittsburgh metropolitan area.
What is the DICK’S Sporting Goods corporate phone number?
The verified DICK’S corporate-office phone number is 1-724-273-3400.
What is the DICK’S Sporting Goods Customer Service number?
DICK’S Customer Service can be reached at 1-877-846-9997.
Is 1-877-846-9997 the DICK’S corporate number?
No. It is the primary Customer Service number. The corporate headquarters number is 1-724-273-3400.
How do I contact DICK’S corporate about a complaint?
Start with the store manager or Customer Service. Request a case number and document the response. An unresolved company-level complaint may then be sent to 345 Court Street, Coraopolis, PA 15108.
Who owns DICK’S Sporting Goods?
DICK’S Sporting Goods, Inc. is an independent publicly traded company listed on the New York Stock Exchange under the symbol DKS. It does not have a conventional parent company.
Who is the CEO of DICK’S Sporting Goods?
Lauren R. Hobart is president and chief executive officer of DICK’S Sporting Goods.
Does DICK’S own Foot Locker?
Yes. DICK’S Sporting Goods completed its acquisition of Foot Locker in 2025. Foot Locker and its related retail brands continue to use their own customer-service systems.
What is the general DICK’S return period?
DICK’S currently requires most eligible returns to be received within 90 days of purchase or the original shipment date. Product-specific exclusions, condition requirements, and shorter windows may apply.
How do I complain about a DICK’S store?
Speak with the store manager first, then call Customer Service at 1-877-846-9997. Provide the store, date, approximate time, receipt information, issue, and requested resolution.
How do I report a missing DICK’S refund?
Contact Customer Service with the return receipt or tracking, refund approval, amount, original payment method, and expected processing date.
Where can I check DICK’S product recalls?
Use the official Product Recall Information page. Stop using an affected product and follow the published remedy instructions.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, ownership, leadership, complaint-route, and review information for retailers, sporting-goods companies, financial institutions, airlines, hotels, restaurants, and other major organizations. This page is designed to help readers distinguish DICK’S corporate headquarters from Customer Service, local stores, online-order support, returns, ScoreCard, gift cards, warranties, credit-card support, careers, media, and Investor Relations.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with DICK’S Sporting Goods, Inc., DICKS.com, Foot Locker, Golf Galaxy, Public Lands, Going Going Gone!, GameChanger, any store, any product manufacturer, any financial institution, any employee, or any Customer Service representative. This page is provided for informational purposes only.
Addresses, phone numbers, executives, ownership details, store locations, products, support availability, delivery terms, cancellation windows, return policies, warranties, protection plans, ScoreCard benefits, gift-card rules, credit-card terms, recall information, and complaint routes may change. Visit DICKS.com or contact DICK’S through an official company channel for current information.
Share Your Experience
Have you contacted DICK’S Sporting Goods corporate office, Customer Service, a store manager, online-order support, returns, ScoreCard, gift-card assistance, warranty support, careers, media relations, or another department? Share your experience with an order, delivery, pickup, cancellation, return, refund, product, store complaint, employee interaction, gift card, ScoreCard account, credit card, warranty, recall, or corporate escalation below.
Helpful reviews include the city and state, approximate date, whether the purchase was online or in a store, product type, issue category, support route used, response time, and whether the complaint was resolved. Please do not post order numbers, receipts, payment information, gift-card details, ScoreCard account information, credit-card details, passwords, security codes, home addresses, phone numbers, email addresses, private employee information, or screenshots containing personal data.
