Bubba Gump Shrimp Co. corporate operations are based in Houston, Texas through its parent company, Landry’s, Inc. Bubba Gump is a seafood and themed restaurant concept inspired by the movie Forrest Gump, with restaurants in the United States and international markets.
This page provides the current Bubba Gump corporate headquarters address, Landry’s corporate phone numbers, restaurant feedback resources, reservations, locations, gift-card assistance, Landry’s Select Club support, careers information and complaint-escalation guidance.
Important phone-number clarification: Bubba Gump does not currently publish 1-800-552-6379 as a dedicated Bubba Gump customer-service hotline. Landry’s lists 713-850-1010 and 1-800-552-6379 / 1-800-5-LANDRYS as corporate contacts for the Landry’s organization. Restaurant complaints should generally begin with the Bubba Gump location involved.
Bubba Gump Corporate Office Headquarters
- Brand: Bubba Gump Shrimp Co.
- Parent Company: Landry’s, Inc.
- Bubba Gump / Landry’s Headquarters Address: 1510 W. Loop South, Houston, TX 77027, USA
- Corporate Office Phone Number: 713-850-1010
- Landry’s Toll-Free Corporate Number: 1-800-552-6379 / 1-800-5-LANDRYS
- Bubba Gump Contact Form: Contact Bubba Gump
- Restaurant Customer Feedback: Landry’s Customer Feedback
- Locations and Phone Numbers: Bubba Gump Store Locator
- Gift Card Order Support: 1-844-234-7833
- Gift Card Balance: 1-888-345-8380
- Landry’s Select Club Support: 1-866-995-6925
- Careers: Landry’s Careers
- Parent Company Website: LandrysInc.com
- Official Website: BubbaGump.com
Where Is Bubba Gump Headquarters?
Bubba Gump Shrimp Co. is part of Landry’s, Inc. The corporate headquarters associated with the restaurant brand is:
Landry’s, Inc.
1510 W. Loop South
Houston, TX 77027
USA
This is the address readers are generally seeking when searching for Bubba Gump headquarters, Bubba Gump corporate office, Bubba Gump HQ, Bubba Gump corporate address or Bubba Gump headquarters in Houston.
Bubba Gump does not currently publish a separate national executive headquarters apart from its Landry’s corporate organization.
What Is the Bubba Gump Corporate Phone Number?
The corporate-office phone number associated with Bubba Gump through Landry’s is 713-850-1010.
Landry’s also lists 1-800-552-6379, which can be remembered as 1-800-5-LANDRYS.
The toll-free number is a Landry’s corporate contact and should not be represented as a dedicated nationwide Bubba Gump customer-service hotline.
Individual Bubba Gump restaurants maintain their own local phone numbers for reservations, hours, takeout, restaurant questions and immediate service concerns.
Bubba Gump Customer Service and Guest Feedback
Bubba Gump provides an official online Contact form for general inquiries. Restaurant complaints can also be submitted through Landry’s centralized Customer Feedback system.
For a concern involving a specific restaurant, use this process:
- Contact the restaurant: Use the official store locator to find the correct location and current phone number.
- Ask for the manager: Restaurant management can often address food, service, billing and reservation concerns immediately.
- Keep the receipt: Save the date, time, restaurant location and purchase information.
- Document the problem: Keep reservation confirmations, photographs or other useful records when appropriate.
- Submit Landry’s Customer Feedback: Select Bubba Gump Shrimp Co. and provide the restaurant information and details of the issue.
- Use the Houston corporate office for appropriate unresolved matters: Landry’s corporate headquarters is at 1510 W. Loop South, Houston, TX 77027.
How to File a Complaint With Bubba Gump
A detailed complaint is easier to investigate than a general statement that the restaurant experience was poor.
Before contacting Bubba Gump or Landry’s, gather:
- Restaurant city and state
- Date and approximate time of visit
- Receipt or transaction information
- Reservation confirmation when relevant
- Items ordered
- Name of the server or manager, if known
- Photographs when relevant to food quality or an incorrect order
- Previous conversations with restaurant management
- The specific resolution requested
If the first response does not resolve the problem, ask whether the complaint can be reviewed by the appropriate restaurant or corporate operations manager.
Bubba Gump Food and Service Complaints
Food and service problems are generally best raised while the customer is still at the restaurant so management has an opportunity to inspect the meal or address the service issue.
Common types of restaurant concerns can include:
- Incorrect or missing food
- Long ticket times
- Cold or improperly prepared meals
- Reservation or seating problems
- Employee-service concerns
- Manager complaints
- Billing errors
- Cleanliness concerns
If the manager cannot resolve the matter, submit a detailed report through Landry’s Customer Feedback system.
Bubba Gump Reservations
Bubba Gump recommends reservations, particularly at restaurants in popular tourist destinations.
Reservations can be made through the restaurant website or a participating reservation service such as OpenTable. Availability and procedures vary by restaurant.
If a reservation problem occurs:
- Verify that the reservation was made for the correct Bubba Gump location.
- Keep the reservation confirmation.
- Confirm the party size, date and time.
- Ask restaurant staff to search using the name and telephone number attached to the reservation.
- Request a manager if the reservation cannot be located.
Finding a Bubba Gump Location and Phone Number
Bubba Gump restaurants have individual addresses, telephone numbers, menus and operating hours.
Use the official Bubba Gump Store Locator instead of calling the Houston corporate office for:
- Restaurant hours
- Reservations
- Takeout
- Delivery
- Local menu questions
- Parking information
- Lost property
- Immediate restaurant complaints
Bubba Gump operates restaurants in major tourist and entertainment destinations in the United States as well as international markets.
Not Every Bubba Gump Location Has the Same Operator
Customers should be aware that some Bubba Gump restaurants outside the primary Landry’s-operated system may be franchised or independently operated.
Landry’s currently offers Bubba Gump international franchise opportunities, so support and employment procedures can differ by country and operator.
The official Bubba Gump page for its Baltimore, Maryland location, for example, specifically states that the location is not affiliated with Landry’s, Inc.
For that reason, always identify the exact restaurant before escalating a complaint. A franchise or separately operated location may need to resolve the matter through its own management rather than Landry’s Houston office.
Bubba Gump Gift Card Customer Service
Bubba Gump gift cards participate in the broader Landry’s gift-card program.
- Online Gift Card Order Support: 1-844-234-7833
- Gift Card Support Hours: 8 a.m.-8 p.m. Eastern Time
- Gift Card Balance: 1-888-345-8380
- Gift Card Information: Bubba Gump Gift Cards
Bubba Gump states that its Landry’s gift cards can be used at hundreds of participating Landry’s locations in the United States, including other restaurant brands within the portfolio.
Standard Bubba Gump gift cards do not carry service fees or expiration dates.
Never post a complete gift-card number publicly. Use the official balance checker or verified Landry’s support channels.
Landry’s Select Club Support
Bubba Gump participates in the Landry’s Select Club loyalty program at participating locations.
Landry’s Select Club members can contact customer support at 1-866-995-6925 for account assistance.
Reasons to contact Select Club support can include:
- Account registration
- Login problems
- Updating certain account information
- Missing points or rewards
- Username assistance
- Other membership questions
Participation can vary by location, particularly at certain franchises and international restaurants, so confirm eligibility before assuming a purchase will earn or redeem rewards.
Bubba Gump Merchandise Problems
Bubba Gump restaurants sell branded merchandise, and Landry’s also operates an online retail store featuring Bubba Gump products.
For merchandise purchased inside a restaurant, contact the location where the item was purchased when possible.
For an issue involving an order placed through the Landry’s online retail store, use the official Landry’s Retail contact form. The online store currently lists sh*********@**ry.com for questions involving online merchandise orders.
Keep the order confirmation and photographs if the merchandise arrived damaged, incorrect or incomplete.
Bubba Gump Careers and Human Resources
Employment for Landry’s-operated Bubba Gump restaurants is handled through the Landry’s careers system.
A separate public nationwide Bubba Gump Human Resources phone number for job applicants is not prominently published on the restaurant website.
Job seekers should use the official Landry’s Careers website for current Bubba Gump openings.
Positions can include:
- Servers
- Hosts
- Bartenders
- Kitchen and culinary positions
- Retail associates
- Restaurant managers
- Corporate and support positions
Employees of franchised or independently operated locations may have a different employer and should use the Human Resources contacts provided by that operator.
About Bubba Gump Shrimp Co.
Bubba Gump Shrimp Co. opened its first restaurant in 1996 on Cannery Row in Monterey, California.
The concept is inspired by the 1994 movie Forrest Gump and incorporates references, memorabilia and interactive elements connected to the film.
The menu emphasizes seafood and Southern-style comfort food, particularly shrimp dishes, alongside fish, burgers, steaks, ribs, salads and desserts.
The restaurant experience also includes movie trivia and branded merchandise, making Bubba Gump both a dining and entertainment concept.
Who Owns Bubba Gump?
Bubba Gump Shrimp Co. is part of Landry’s, Inc., the Houston-based restaurant, hospitality, gaming and entertainment organization.
Landry’s current company materials identify Bubba Gump as one of the restaurant concepts in its portfolio.
Landry’s is owned through Fertitta Entertainment. Landry’s current corporate website identifies Tilman J. Fertitta as the sole owner of Fertitta Entertainment.
For parent-company corporate information, see the Landry’s Corporate Office page.
Bubba Gump Competitors and Related Corporate Offices
Bubba Gump competes with seafood restaurants, casual-dining chains and entertainment-oriented restaurant concepts.
- Red Lobster Corporate Office — national seafood-focused casual dining chain
- Long John Silver’s Corporate Office — seafood restaurant chain
Related Landry’s brands:
- Rainforest Cafe Corporate Office — another themed dining concept within the Landry’s organization
- Joe’s Crab Shack Corporate Office — another seafood-focused Landry’s restaurant brand
Rainforest Cafe and Joe’s Crab Shack should therefore be considered related Landry’s restaurant concepts rather than independently owned corporate competitors.
Bubba Gump Reviews on CorporateOfficeHeadquarters.com
There is currently one visible reader review on this Bubba Gump CorporateOfficeHeadquarters.com page.
The May 2025 review concerns a visit to the Bubba Gump location in Galveston, Texas. The reviewer describes waiting longer to be seated than initially estimated, delays receiving drinks and food, one missing soup order and dissatisfaction with a manager’s response to the complaint.
The same reviewer specifically describes the server positively and says the concern was with restaurant timing and management rather than the server.
Because only one firsthand review is currently visible, it is not enough evidence to establish a broad positive or negative service trend across Bubba Gump restaurants.
Frequently Asked Questions
Where is Bubba Gump headquarters?
Bubba Gump is part of Landry’s, Inc., whose headquarters is at 1510 W. Loop South, Houston, TX 77027.
What is the Bubba Gump corporate office address?
The corporate address associated with Bubba Gump through Landry’s is 1510 W. Loop South, Houston, Texas 77027.
What is the Bubba Gump corporate phone number?
The Landry’s corporate number associated with Bubba Gump is 713-850-1010.
What is 1-800-552-6379?
1-800-552-6379, also written as 1-800-5-LANDRYS, is a Landry’s corporate toll-free number. It is not currently identified as a dedicated Bubba Gump national customer-service hotline.
What is the Bubba Gump customer service number?
Bubba Gump does not prominently publish a separate nationwide restaurant customer-service phone number. For restaurant complaints, contact the specific location and then use Landry’s Customer Feedback system if additional review is needed.
How do I contact Bubba Gump online?
Bubba Gump provides a Contact form on its official website. Restaurant complaints can also be submitted through Landry’s Customer Feedback system.
How do I complain about a Bubba Gump restaurant?
Start with the restaurant manager and keep your receipt and visit details. If the concern remains unresolved, submit feedback through Landry’s and select Bubba Gump Shrimp Co.
How do I find my local Bubba Gump phone number?
Use the official Bubba Gump store locator. Each location page provides the current address, telephone number, hours and available dining options.
Does Bubba Gump accept reservations?
Yes. Reservations are recommended, especially at tourist-heavy restaurants. Use the official website or reservation option offered by the location.
What is the Bubba Gump gift-card phone number?
For telephone orders or questions about an online gift-card order, call 1-844-234-7833.
How do I check a Bubba Gump gift-card balance?
Use the Landry’s online gift-card balance checker or call 1-888-345-8380.
What is the Landry’s Select Club customer-service number?
Landry’s Select Club customer support can be reached at 1-866-995-6925.
Who owns Bubba Gump Shrimp Co.?
Bubba Gump is part of Landry’s, Inc. Landry’s is owned through Tilman Fertitta’s Fertitta Entertainment organization.
When did Bubba Gump open?
The first Bubba Gump Shrimp Co. restaurant opened in 1996 on Cannery Row in Monterey, California.
Is Rainforest Cafe a Bubba Gump competitor?
Rainforest Cafe appeals to some of the same family and tourist dining customers, but it is also part of Landry’s. It is therefore more accurately described as a related sister restaurant concept rather than an independently owned corporate competitor.
Is Joe’s Crab Shack owned by the same company as Bubba Gump?
Yes. Both Bubba Gump Shrimp Co. and Joe’s Crab Shack are currently listed within the Landry’s restaurant portfolio.
Does Bubba Gump have an HR phone number?
A separate general public Bubba Gump Human Resources phone number for applicants is not prominently published. Applicants should use the Landry’s Careers website. Employees at independently operated or franchised locations should contact their actual employer.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate addresses, phone numbers, customer-support resources, complaint-escalation information and firsthand reader reviews. This Bubba Gump page distinguishes Landry’s corporate numbers from individual restaurant contacts and directs guests to the appropriate feedback, gift-card, loyalty and location resources.
Page Update Note
This Bubba Gump page was updated on August 19, 2026, to verify the current Landry’s Houston headquarters address and corporate phone numbers, clarify that 1-800-552-6379 is a Landry’s corporate contact rather than a dedicated Bubba Gump customer-service line, add the current Bubba Gump contact and Landry’s customer-feedback routes, update gift-card and Select Club contacts, clarify franchise and independently operated location considerations, retain and center the current article image, distinguish related Landry’s brands from independent competitors, and summarize the one visible CorporateOfficeHeadquarters.com review.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Bubba Gump Shrimp Co., Landry’s, Inc., Fertitta Entertainment, any Bubba Gump restaurant, franchisee, independent operator, gift-card provider or loyalty-program administrator. This page is provided for informational, review, complaint and feedback purposes.
Restaurant locations, ownership arrangements, telephone numbers, hours, menus, reservation procedures, gift-card policies and customer-support routes can change. Confirm time-sensitive information directly with Bubba Gump, Landry’s or the restaurant involved.
Bubba Gump Complaints, Reviews and Feedback
Have you contacted a Bubba Gump manager, Landry’s Customer Feedback, the Houston corporate office or another support resource? Share a firsthand review below. Useful feedback may address reservations, wait times, food quality, order accuracy, employee service, management response, billing, gift cards, Landry’s Select Club or complaint handling.
Include the restaurant city, approximate visit date, general issue, support route used and how Bubba Gump or Landry’s responded. Do not publish complete payment-card information, gift-card numbers, loyalty-account credentials, home addresses or other sensitive personal information.