Rainforest Cafe corporate operations are based in Houston, Texas through its parent company, Landry’s, Inc. Rainforest Cafe is a themed restaurant and retail concept known for jungle décor, animatronic animals, waterfalls, simulated rainstorms and a menu of American and tropical-inspired dishes.
This page provides the current Rainforest Cafe corporate headquarters address, Landry’s corporate phone numbers, customer-feedback resources, restaurant contacts, reservations, gift-card assistance, careers information and complaint-escalation guidance.
Important phone-number clarification: Rainforest Cafe does not currently publish a separate nationwide customer-service telephone number for restaurant complaints. The numbers 713-850-1010 and 1-800-552-6379 are current Landry’s corporate contacts. For a problem involving a specific Rainforest Cafe restaurant, begin with that location’s manager and use Landry’s official Customer Feedback system if additional review is needed.
Rainforest Cafe Corporate Office Headquarters
- Brand: Rainforest Cafe
- Parent Company: Landry’s, Inc.
- Rainforest Cafe / Landry’s Headquarters Address: 1510 W. Loop South, Houston, TX 77027, USA
- Corporate Office Phone Number: 713-850-1010
- Landry’s Toll-Free Number: 1-800-552-6379 / 1-800-5-LANDRYS
- Customer Feedback: Landry’s Customer Feedback
- Rainforest Cafe Locations: Rainforest Cafe Store Locator
- Reservations: Rainforest Cafe Reservations
- Gift Card Order Support: 1-844-234-7833
- Gift Card Balance: 1-888-345-8380
- Careers: Landry’s Careers
- Parent Company Website: LandrysInc.com
- Rainforest Cafe Website: RainforestCafe.com
Where Is Rainforest Cafe Headquarters?
Rainforest Cafe is owned and operated by Landry’s, Inc. The corporate headquarters associated with the brand is:
Landry’s, Inc.
1510 W. Loop South
Houston, TX 77027
USA
This is the address readers are generally looking for when searching for Rainforest Cafe headquarters, Rainforest Cafe HQ, Rainforest Cafe corporate office or Rainforest Cafe headquarters in Houston.
Rainforest Cafe does not maintain a separately published national executive headquarters apart from its Landry’s parent-company structure.
What Is the Rainforest Cafe Corporate Phone Number?
The corporate number associated with Rainforest Cafe through Landry’s is 713-850-1010.
Landry’s also publishes 1-800-552-6379, or 1-800-5-LANDRYS, as a toll-free corporate contact.
Neither number should be confused with the direct telephone number for an individual Rainforest Cafe restaurant. Each restaurant has its own local phone number for reservations, dining questions, hours, events and immediate service concerns.
Rainforest Cafe Customer Service and Complaints
Rainforest Cafe does not prominently publish a separate nationwide phone line specifically labeled as Rainforest Cafe Customer Service.
For a restaurant-specific issue, the most appropriate process is:
- Contact the restaurant involved: Use the official location page to find its current phone number.
- Ask for the manager on duty: Many food, billing, reservation and employee-service problems can be addressed at the restaurant.
- Keep the receipt: Save the receipt or electronic payment record along with the date and approximate time of the visit.
- Document the issue: Keep reservation confirmations, photographs, delivery information or other relevant records.
- Submit corporate feedback: If restaurant management does not resolve the concern, use Landry’s official Customer Feedback system and select Rainforest Cafe.
- Use Landry’s corporate office when appropriate: Serious unresolved corporate matters can be directed through the Houston headquarters.
Landry’s states that it reviews customer feedback submitted through its corporate feedback process.
Rainforest Cafe Customer Feedback Form
Landry’s provides a centralized feedback system for its restaurant brands, including Rainforest Cafe.
Use the Landry’s Customer Feedback page and select Rainforest Cafe to begin the process.
When submitting feedback, include:
- The Rainforest Cafe location
- Date and approximate time of the visit
- Receipt information when available
- Names or descriptions of employees involved when relevant
- A concise description of what occurred
- Any action already taken by restaurant management
- The resolution you are requesting
Rainforest Cafe Reservation Problems
Rainforest Cafe accepts reservations, and the company recommends them for busy restaurants and popular tourist locations.
Reservations can generally be made through the Rainforest Cafe website, through OpenTable at participating locations or by calling the restaurant directly.
Disney World locations have specialized reservation procedures. Rainforest Cafe’s current FAQ directs guests seeking Disney Springs or Disney’s Animal Kingdom lunch and dinner reservations to Disney dining reservations at 407-939-3463.
If a reservation cannot be found when you arrive:
- Show the confirmation email or reservation number.
- Verify the restaurant location, date and time.
- Ask the host to check for variations in the guest name or telephone number.
- Ask for a manager if the reservation discrepancy cannot be resolved.
- Keep a screenshot of the original confirmation if a reservation time or date appears to change.
Rainforest Cafe Food and Service Complaints
Food-quality and restaurant-service complaints should normally be raised while the guest is still at the restaurant whenever possible.
If food is improperly prepared, cold, missing items or otherwise not acceptable, notify the server or manager before leaving. This gives the restaurant an opportunity to inspect the food and offer an appropriate response.
For an unresolved problem, keep the receipt and note:
- Items ordered
- How the food differed from what was expected
- Whether the meal was replaced or removed from the bill
- Who was notified
- How management responded
Photographs may be useful when the complaint involves visibly undercooked, overcooked, damaged or incorrect food.
Rainforest Cafe Gift Card Customer Service
Rainforest Cafe gift cards are part of the broader Landry’s gift-card program and can be redeemed at participating Landry’s restaurants across the United States.
- Online Gift Card Order Support: 1-844-234-7833
- Support Hours: 8 a.m.-8 p.m. Eastern Time
- Gift Card Balance: 1-888-345-8380
Rainforest Cafe states that its standard gift cards do not have service fees or expiration dates.
If a gift card appears to have an incorrect balance, do not publish its complete card number online. Use the official balance checker or contact gift-card support directly.
Rainforest Cafe Locations and Phone Numbers
Rainforest Cafe restaurants have individual telephone numbers, hours and reservation arrangements.
Use the official Rainforest Cafe Locations and Menus page to find the correct restaurant before calling.
Current U.S. locations include restaurants in major tourist and shopping destinations such as Disney Springs, Disney’s Animal Kingdom, Las Vegas, Atlantic City, Galveston, Katy Mills, Grapevine Mills, Ontario Mills, Arizona Mills and other markets.
International Rainforest Cafe restaurants also operate under licensing or franchise arrangements, so corporate and customer-service processes outside the United States can differ from the Landry’s U.S. process.
Rainforest Cafe at Disney World
Rainforest Cafe operates restaurants at both Disney Springs and Disney’s Animal Kingdom at Walt Disney World in Florida.
The Disney locations have their own restaurant telephone numbers and specialized Disney reservation procedures.
- Disney Springs Rainforest Cafe: 1800 E. Buena Vista Drive, Lake Buena Vista, FL 32830
- Disney’s Animal Kingdom Rainforest Cafe: 505 Rain Forest Road, Lake Buena Vista, FL 32830
- Disney Dining Reservations: 407-939-3463
- Animal Kingdom Restaurant Phone: 407-938-9100
Guests with a complaint involving one of these restaurants should start with the restaurant manager. Disney reservation questions may need to be handled through Disney’s reservation system, while restaurant-service feedback can be escalated through Landry’s.
Rainforest Cafe Accessibility and Sensory Considerations
Rainforest Cafe’s themed environment includes simulated thunderstorms, flashing lights, sound effects and animatronic animals.
Current restaurant location pages warn that flashing lights and thunder sounds may cause discomfort or seizures for people with photosensitive epilepsy.
Guests with sensory, accessibility, dietary or medical concerns should contact the specific restaurant in advance to ask what accommodations may be available.
Rainforest Cafe Careers and Human Resources
Rainforest Cafe employment is managed through Landry’s. A separate public Rainforest Cafe Human Resources telephone number for general applicants is not prominently published.
Job seekers should use the official Landry’s Careers website and search for Rainforest Cafe opportunities by location.
Available positions can include:
- Servers
- Hosts
- Bartenders
- Cooks and kitchen positions
- Retail associates
- Restaurant management
- Corporate and administrative positions
Current employees should use internal Landry’s Human Resources, payroll or management channels rather than customer-feedback resources.
About Rainforest Cafe
Rainforest Cafe was founded in 1994. The first restaurant opened at Mall of America in Bloomington, Minnesota.
The concept combines a full-service restaurant with entertainment and retail elements designed to resemble a tropical rainforest. Restaurants can include animatronic elephants, gorillas and other animals, waterfalls, tropical vegetation, simulated thunderstorms and a Retail Village selling themed merchandise.
The menu includes items such as burgers, seafood, pasta, ribs, salads, appetizers, children’s meals and the well-known Sparkling Volcano dessert.
Who Owns Rainforest Cafe?
Rainforest Cafe is owned and operated by Landry’s, Inc.
Landry’s acquired Rainforest Cafe in 2000 and continues to list it among its restaurant and entertainment brands.
Landry’s is part of Fertitta Entertainment, which is owned by Houston businessman Tilman Fertitta.
For additional parent-company information, see the Landry’s Corporate Office page.
Who Is the CEO of Landry’s?
Tilman J. Fertitta is the owner, Chairman and CEO associated with Landry’s and Fertitta Entertainment.
Landry’s operates a broad portfolio of restaurant, hospitality, entertainment and gaming businesses, including Rainforest Cafe.
Rainforest Cafe Competitors and Related Corporate Offices
Rainforest Cafe competes with other restaurant and entertainment concepts that combine dining with a distinctive experience.
- Dave & Buster’s Corporate Office — entertainment-focused restaurant and arcade concept
Related Landry’s brand: Bubba Gump Shrimp Co. Corporate Office is another themed restaurant operated through Landry’s rather than an independently owned corporate competitor.
Rainforest Cafe’s closest concept within Landry’s is T-REX Cafe, which uses a similar restaurant-and-entertainment model built around dinosaurs and prehistoric environments.
Rainforest Cafe Reviews on CorporateOfficeHeadquarters.com
There are currently four visible reader reviews on this Rainforest Cafe CorporateOfficeHeadquarters.com page.
An April 2025 Las Vegas review describes a dispute involving a reservation, a lengthy wait to be seated, additional delay after seating, dissatisfaction with employee and management interactions and concerns about the food served to the family.
A February 2025 Disney Springs review criticizes the flavor, portion presentation and price of a pasta meal.
A January 2025 Ontario, California review is positive. The reviewer praises a server for attentive service during a large family birthday gathering and also compliments the food and atmosphere.
A December 2022 Atlantic City review describes mixed food quality, including a salmon entrée that was sent back, concerns about some sides and portion value, while also mentioning items the reviewer enjoyed.
With four visible reviews, the sample is too limited to establish a reliable overall positive or negative trend for Rainforest Cafe locations nationwide.
Frequently Asked Questions
Where is Rainforest Cafe headquarters?
Rainforest Cafe is owned by Landry’s, Inc., whose corporate headquarters is at 1510 W. Loop South, Houston, TX 77027.
What is the Rainforest Cafe headquarters phone number?
The Landry’s corporate number associated with Rainforest Cafe is 713-850-1010.
What is 1-800-552-6379?
1-800-552-6379, also written as 1-800-5-LANDRYS, is Landry’s toll-free corporate contact. It is not a separately published Rainforest Cafe-specific customer-service hotline.
How do I complain about a Rainforest Cafe?
Start with the manager at the restaurant involved. If the concern remains unresolved, use Landry’s official Customer Feedback system and select Rainforest Cafe.
Does Rainforest Cafe have a national customer-service number?
Rainforest Cafe does not currently prominently publish a separate nationwide guest-service telephone number. Restaurant complaints should begin with the location involved and can then be escalated through Landry’s Customer Feedback process.
How do I find a Rainforest Cafe phone number?
Use the official Rainforest Cafe store locator. Each restaurant page lists its address, current telephone number, hours and other location-specific information.
Does Rainforest Cafe take reservations?
Yes. Rainforest Cafe accepts reservations and recommends them for popular locations and busy periods. Reservations may be made through the Rainforest Cafe website, participating reservation platforms or the restaurant directly.
How do I make a Rainforest Cafe Disney reservation?
For Disney Springs and Disney’s Animal Kingdom lunch or dinner reservations, Rainforest Cafe currently directs guests to Disney dining reservations at 407-939-3463.
What is the Rainforest Cafe gift-card customer-service number?
For questions about an online Rainforest Cafe or Landry’s gift-card order, call 1-844-234-7833.
How do I check a Rainforest Cafe gift-card balance?
Use Landry’s online gift-card balance checker or call 1-888-345-8380.
Who owns Rainforest Cafe?
Rainforest Cafe is owned and operated by Landry’s, Inc., which is part of Tilman Fertitta’s Fertitta Entertainment organization.
When did Landry’s buy Rainforest Cafe?
Landry’s acquired Rainforest Cafe in 2000.
When was Rainforest Cafe founded?
Rainforest Cafe was founded in 1994, with its first restaurant opening at Mall of America in Bloomington, Minnesota.
Does Rainforest Cafe have an HR phone number?
A separate public Rainforest Cafe Human Resources phone number for general applicants is not prominently published. Job seekers should use Landry’s official Careers website.
How do I escalate poor service at Rainforest Cafe?
Ask for the restaurant manager while at the location when possible. Keep the receipt and relevant reservation or order information. If management does not resolve the concern, submit the details through Landry’s Customer Feedback system for additional review.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate contacts, customer-support resources, complaint-escalation information and firsthand reader reviews. This Rainforest Cafe page distinguishes Landry’s corporate numbers from individual restaurant contacts and directs guests to the appropriate restaurant, feedback, reservation and gift-card resources.
Page Update Note
This Rainforest Cafe page was updated on August 19, 2026, to verify the current Landry’s Houston headquarters address and corporate phone numbers, clarify that 1-800-552-6379 is a Landry’s corporate contact rather than a dedicated Rainforest Cafe customer-service line, add the official guest-feedback process, update reservation and gift-card assistance, add careers and ownership information, retain and center the current article image, verify related corporate-office links and summarize the four visible CorporateOfficeHeadquarters.com reviews.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Rainforest Cafe, Landry’s, Inc., Fertitta Entertainment, Walt Disney World, any Rainforest Cafe location, franchise operator or gift-card provider. This page is provided for informational, review, complaint and feedback purposes.
Restaurant locations, telephone numbers, hours, menus, prices, reservations, gift-card procedures and corporate contacts can change. Confirm time-sensitive information directly through Rainforest Cafe, Landry’s or the specific restaurant involved.
Rainforest Cafe Complaints, Reviews and Feedback
Have you contacted a Rainforest Cafe restaurant manager, Landry’s Customer Feedback, the Houston corporate office or another support resource? Share a firsthand review below. Useful feedback may address reservations, wait times, food quality, pricing, employee service, management response, gift cards, birthdays, restaurant atmosphere or complaint handling.
Include the restaurant city, approximate visit date, general issue, contact route used and how Rainforest Cafe or Landry’s responded. Do not publish payment-card information, complete gift-card numbers, passwords, home addresses or other sensitive personal information.
