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  • Dave and Busters Corporate Office Headquarters

Dave and Busters Corporate Office Headquarters

How To Contact Dave and Busters Corporate Office Headquarters

2481 Mañana Dr.
Dallas, TX 75220 USA
Corporate Phone Number: 1-214-357-9588
Fax Number: 1-214-350-0941
Customer Service Number: 1-888-300-1515

 
  • To Whom It May Concern,

    Hello my name is Jhaquel Nicholson, Employee Number 946307, I currently work at the Alpharetta, Ga store that just opened in May. Im contacting you to let you know of a few issues I’m having that the managers are ignoring and not taking into consideration. I usually don’t go to a higher level in a job unless there is a serious problem and I feel this situation is very serious. To get started for the last two pay periods I have not received pay; I get I have benefits and they have to be paid, but it’s causing me injury with my finances. The reason I’m not receiving the pay I should is because I”m only on the schedule 2 days a week and that’s Saturday and Sunday and there are others who are receiving 40 hours of work. I get we are not getting that much business, but I feel that the schedule should be made fairly. Even though we have to pay our benefits through our checks I also feel that we should still be compensated something. Due to me not getting a check these weeks my car insurance almost was lost and got me behind on bills. When I went to talk it over with my Assistant General Manger all he could say was and I quote “At least you got benefits.” I wouldn’t expect that coming from a supervisor at least he could’ve showed some concern. Another problem is how we get to work, and this has happened to a lot of my co workers, we get to work and then get sent right home once we get there because it’s not busy. The least that could happen is to give us a call letting us know not to come in. I a not one to complain, but this job isn’t bringing me a lot of grief and financial problems that I feel could be fixed. These are reasons why this location is losing employees and growing a bad reputation to be honest I don’t even want to recommend anyone to work there because of the conditions we are going through. We’re not making enough tips to where we can suffer not getting a paycheck, those of us who aren’t staying with our parents and on our own these circumstances aren’t helping us at all. We were promised we would make a lot of money in the beginning, but we haven’t seen it yet. In conclusion I would just like to say I love the company, but I feel the management at this location DOES NOT care about their employees or the circumstances we are in, I believe the longer this goes on the more this location will get a bad reputation. If we can get these things resolved on both ends I feel this will be a very promising store.

    Sincerely,

    Jhaquel Nicholson

     
  • Shame on your company for recent treatment of our veterans. And disallowing American flag. Truly unamerican. Adding your company to my boycott list. You people are disgusting.

     
  • Hello
    I visited the Friendswood location a few months ago and there was this guy his name tag just said Dee. Well me and my daughters never been to a dave and buster's before and this guy seen us looking lost and he to the time out to help us with getting a card to play the games and explained the different colours on the card thing. He showed us a great time and I just wanted to say thank you for having some one like on your staff.

     
  • The proof in my last message is this, how many of you who have filed a complaint here have been contacted by the corporate office of Dave and busters??? These complaints goes back years and no one from Dave and busters has replied to any of them. So when I say they don't care, there is your proof. They feel like if you don't like your experience at dave and busters don't come back because other people will come. If you really wanna complain and be heard, take your complaints to the public. Those who been discriminated against call your local newspaper all other complaints take it to your social media pages. Hop on dave and busters Facebook page. No one is listening here so you have to take other avenues to get their attention and put them on the spot. In fact this link should be copied and pasted on their Facebook page cuz many people don't know it exist and maybe this will force them to acknowledge it. And know this: dave and busters needs guest to continue to operate, the guest don't need dave and busters they're are many other options
    August 31, 2016 at 3:29 PM

     
  • The proof in my last message is this, how many of you who have filed a complaint here have been contacted by the corporate office of Dave and busters??? These complaints goes back years and no one from Dave and busters has replied to any of them. So when I say they don't care, there is your proof. They feel like if you don't like your experience at dave and busters don't come back because other people will come. If you really wanna complain and be heard, take your complaints to the public. Those who been discriminated against call your local newspaper all other complaints take it to your social media pages. Hop on dave and busters Facebook page. No one is listening here so you have to take other avenues to get their attention and put them on the spot. In fact this link should be copied and pasted on their Facebook page cuz many people don't know it exist and maybe this will force them to acknowledge it. And know this: dave and busters needs guest to continue to operate, the guest don't need dave and busters they're are many other options
    August 31, 2016 at 3:29 PM

     
  • Unbelievable an 18 year old can't even take his girlfriend out on a date to Dave and Busters.. What restaurant tells an Adult,because he is considered an adult, that he can not go in unless he is accompanied by a 25 year old. If I was of age to get in which is 21 I would be going to a casino not Dave and Busters. You can't even go on a date at 18 to Dave and busters without your mother,or a 25 year old. Does any other restaraunt who has a bar tell an 18 year old he can't eat there because they serve alcohol? You can go to Fridays, Applebees, Texas Road House olive garden they serve alcohol not to an 18 year old but that is the lamest excuse. An Adult at 18-medically,legally he is an adult. Other than movies or eating out there is no where to take a girl on a date and Dave and Busters ruined the fun place to go.

     
  • I was at your panama city beach location on June 10th, it was the worst management and kitchen service experience I have EVER experienced. We sat down waitress came over she was very pleasant,she was the only pleasant one we delt with all night. We ordered our food took 30 mins to get out appetizer from the kitchen,placed out order nothing hard macaroni and cheese and wings, and the couple with us ordered prime rib and a hot wing burger as well as we all bought beverages Well first you bring out the incorrect order on the burger was supposed to have no blue cheese well the kitchen got this wrong, so sent it back to get another burger sat all of us waiting for AN HOUR finally we got a manager the manager we delta with said the kitchen switched the burger with another table felt with another manager as we are all still sitting here for ANOTHER HOUR FOR THE BURGER AFTER DEALING WITH 3 MANAGERS AND STILL CAN NOT GET OUT BURGER TO US AFTER 2 HOURS YOUR BEING THE COUPLE WITH US THERE BURGER AND IT IS COLD!!!!!! You offered them a power play card and to take the burger off well one we weren't there to play games we wanted to all eat our food and have a good night on vacation,instead you ruined our night and didn't show any remorse only thing we got was a burger taken off the check did you offer any discounts to any of the rest of us for having to deal with your redness and incompetence no you charged us 84$ instead and no discount for ruining our whole night as we were hungery I'll and in a bad mood I want a call from a manager who cares for its customers to contact me to discuss this. Corporate office would be great.
    Delena_renee_@hotmail.com

     
  • As a previous employee of D&B Philadelphia at Festival Pier, I would like to say that this place is full of issues and is disgusting. We have mice and cockroaches everywhere inclung in the ice bin in the midway on multiple occasions. On a regular weekday including many Fridays , cocktail servers make anywhere from $3 to $40 and are constantly yelled at for kitchen mistakes which managers simply comp all checks where customers have an issue. There is so much drama between employees that management just allows. I was threatened by another employee over a male employee. Although I reported it to managers, none of them communicated. Other managers were completely unaware, scheduling us together in the same sections for 2 weeks. Rather than fire her when she directly threatened me to a manager, I was escorted by security to my car each night and she was transferred to another D&B (like I said, 2 weeks later). This would have never been acceptable at any other job. On top of that employees are fired without valid reason. I put my 2 weeks in to get another job, then missed 2 consecutive shifts, even though I followed procedure and called 6 hours before my shift and one which was covered therefore shouldn't have been an issue at all, the other I had a doctors note, but was never given a chance to give it to my managers due to the fact that when I came in for my next shift I was immediately let go and never given a chance to hand that in. I am now told that I can not be in the building for 90 days, including for a coworkers engagement party due to the fact that I was let go. About 75% of the employees at our location are looking for new jobs. The only manager that is effective and seemingly understanding are Stan and Melanie. All of the other managers fail to communicate, follow company policies, or even act positively during a shift. The restaurant is ran like an intercity high school and it is very unfortunate because this would have been a very fun job if situations were handled properly.

     
  • Hello. I was at the D+B in Islandia, NY, and we had an amazing experience, primarily due to the Assistant General Manager Daniel Frey. Our children have food allergies, so eating out is always challenging. While we do eat out, we worry every time. Mr. Frey spent time at our table, personally assured that the food was prepared properly, and that it was exactly what we needed. These days we have the option to take our business anywhere, and thanks to Mr. Frey we will continue to visit the Islandia, NY Dave and Busters.

     
  • I hope you guys go completely out of business for tearing down the Hard Rock Cafe pyramid building in Myrtle Beach.

     
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