How To Contact Lumber Liquidators Corporate Office Headquarters
3000 John Deere Road
Toano, VA 23168 USA
Customer Service Number: 1-800-336-4204
Corporate Phone Number: 1-800-336-4204
3000 John Deere Road
Toano, VA 23168 USA
Customer Service Number: 1-800-336-4204
Corporate Phone Number: 1-800-336-4204
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Just a note. When a previous customer places an order and pays upfront, please have your salesman be truthful about delivery time, especially if it is backordered. We were told seven days from April 6, now being told May 3rd. Normally I wouldn't care but I have seven adopted kids, six who are handicapped, with one in a wheelchair trying to navigate around with three rooms of furniture piled up all over the place, after tearing up flooring. Probably going to lose my tile guy too. Thank you.
I returned my flooring March 12th and was told since I paid with a check, it would take 3-5 weeks to get my refund. Here we are almost 3 months later and still no refund. I've been told repeated that "the check is in the mail" however I have yet to receive it. I've asked to speak to upper management and of course, no one is ever available and I never receive a phone call back. My attorney is my next call.
Worst customer service I have seen. We ordered in October and still have no flooring and it is Jan. The company has no interest in trying to give us answer when it will arrive, if ever.