How To Contact Floor and Decor Corporate Office Headquarters HQ
Floor and Decor Outlets of America, Inc.
Floor and Decor Corporate Office Address:
2233 Lake Park Drive
Smyrna, GA 30080 USA
Corporate Phone Number: 1-404-315-6287
Fax Number: 1-404-320-9439
Customer Service Number: 1-877-675-0002
America's dumbest and laziest are paid to look like they work here. They have full time people who luck up the phone and then hnv up. I look forward to the day Asheville they go out of business and the payroll goes to $0.00
I felt pretty bad about even wanting to post a bad review until I read all of the others and I can totally relate to all of them. They explain my own experience. We bought tile for a bath remoodel and took the extra tile back. One of the girls at the registers wasn't doing anything but sitting on the bags of product in the front. Another was trying to help us but was new and confused. The manager on duty and standing right there wouldn't help until she had to. Then she came at us with this awful attitude, loudly proclaiming that we didn't buy the tile there. At the same time the first girl had taken the tile over to where she was sitting and started throwing it around so that it was making noises like she was breaking it. She was counting it, but angry about it. The manager never did stop being aggressive, loud and rude- and for no reason. Why would this company put someone who cannot even navigate a simple situation where no one was upset until she got involved?? She was tactless, wanting to fight and clearly did not like us because of the color of our skin. I had already been paying attention to her while she helped other customers and they did not get the treatment we did. She whirled on us when she was forced by the new little girl to help. It was an all out attack from word one and we weren't even upset before that. Very confusing that they don't know this about her already and choose her to represent their name. When asked where the store manager was, of course, he wan't there. And the floor manager wouldn't come to the front. So, I got names and have no choice but to put it in writing. And it all should have been simple. But she didn't want it to go that way. Again, why is she a manager??