Use this page to find Steak ‘n Shake corporate office and headquarters information, including the current Indianapolis corporate mailing address found in official legal/privacy materials, official feedback route, parent-company context, complaint guidance, reviews, and related resources. Steak ‘n Shake is a restaurant brand known for Steakburgers, milkshakes, fries, chili, drive-thru service, late-night meals, and classic diner-style branding.
Steak ‘n Shake Corporate Office and Headquarters Contact Information
- Company / Brand: Steak ‘n Shake
- Legal Entity Reference: Steak n Shake Enterprises, Inc. / Steak n Shake Inc.
- Parent Company: Biglari Holdings Inc.
- Steak ‘n Shake Corporate Mailing Address: 107 S Pennsylvania Street, Suite 400, Indianapolis, IN 46204, USA
- Official Website: SteaknShake.com
- Steak ‘n Shake Feedback Form: Submit Feedback
- Steak ‘n Shake Locations: Find a Steak ‘n Shake Location
- Steak ‘n Shake Careers: Steak ‘n Shake Careers
- Steak ‘n Shake Franchise Information: Steak ‘n Shake Franchise
- Rewards / App Help Email: ap*****@*********ke.com
- Privacy Email: sn********@*********ke.com
Important: Steak ‘n Shake does not clearly publish a current general corporate complaint phone number on its official contact page. Older phone, HR, and fax numbers found on third-party pages should not be treated as verified current complaint routes unless Steak ‘n Shake republishes them in current official materials. For restaurant orders, missing items, app issues, rewards questions, delivery concerns, food quality, refunds, or local restaurant complaints, start with the official feedback form or the specific restaurant location involved.
Steak ‘n Shake Headquarters and Address Update
Older Steak ‘n Shake corporate office pages may list a San Antonio, Texas address connected to Biglari Holdings or older corporate references. Current Steak ‘n Shake legal and privacy materials list Steak n Shake Enterprises, Inc. at 107 S Pennsylvania Street, Suite 400, Indianapolis, IN 46204 for written privacy and legal correspondence.
This update is useful for readers searching for Steak ‘n Shake corporate office, Steak and Shake headquarters, Steak n Shake corporate address, Steak ‘n Shake HQ, or Steak ‘n Shake complaint contacts. If you are mailing formal correspondence, legal notices, privacy requests, employment records, vendor documents, or written complaint materials, verify the current address directly with Steak ‘n Shake before sending sensitive information.
Parent Company and Corporate Structure
Steak ‘n Shake is part of Biglari Holdings Inc., a diversified holding company. Biglari Holdings lists Steak n Shake Inc. as a subsidiary company, along with other businesses such as Western Sizzlin.
Because Steak ‘n Shake and Biglari Holdings may appear together in business records, readers should be careful not to confuse parent-company information with restaurant customer-service routes. For restaurant complaints, use Steak ‘n Shake’s official feedback form, app help route, or the specific restaurant location involved.
Restaurant and Location-Specific Complaint Note
A complaint about one Steak ‘n Shake restaurant should include the exact store address, city, state, visit date, order number, receipt, and any manager or employee interaction if available. Restaurant-level issues are usually easier to review when Steak ‘n Shake can identify the specific location and transaction involved.
For food quality, missing items, refunds, app orders, delivery, rewards, restaurant cleanliness, drive-thru service, or local customer-service concerns, use the official feedback form or contact the restaurant involved first.
Choose the Correct Steak ‘n Shake Support Route
Use the Steak ‘n Shake feedback form for general feedback, restaurant-specific feedback, mobile app or delivery order feedback, website questions, rewards program questions, and other guest concerns.
For rewards or app questions, Steak ‘n Shake lists ap*****@*********ke.com in its rewards terms. For privacy questions, use sn********@*********ke.com or the written privacy contact address. For job applications and hiring questions, use the Steak ‘n Shake Careers page or contact the restaurant where you applied.
What to Have Before Contacting Steak ‘n Shake
Before submitting a complaint, gather:
- The restaurant address, city, and state
- Date and approximate time of the visit or order
- Receipt, order number, app order, rewards account details, or delivery confirmation
- Photos of food, packaging, receipt, signage, or restaurant conditions if relevant
- A short explanation of the issue and the resolution you are requesting
How to Escalate a Steak ‘n Shake Complaint
Start with the official Steak ‘n Shake feedback form and choose the topic that best matches your issue. Include the restaurant location, date, order details, receipt, and a clear description of what happened. If the issue involves missing food, a refund, app order, rewards account, delivery order, payment dispute, or food quality concern, include screenshots or confirmation emails when possible.
If the issue is not resolved, follow up in writing and keep a copy of your submission. For third-party delivery orders, you may also need to contact the delivery platform because refunds, credits, and driver-related issues may be handled through that app.
For food safety or sanitation concerns, customers may also contact the appropriate local health department. For payment-card overcharges, keep your receipt and bank record, then contact Steak ‘n Shake, the delivery platform if applicable, and your card issuer if the charge is not corrected.
Common Reasons Customers Contact Steak ‘n Shake Corporate Office
Customers search for Steak ‘n Shake corporate office, Steak and Shake headquarters, Steak n Shake corporate address, Steak ‘n Shake HQ, or Steak ‘n Shake complaint contacts for issues such as:
- Missing items, incorrect orders, or refund requests
- Food quality, thin burgers, cold fries, or burned food complaints
- Mobile app, online ordering, rewards, or login problems
- Delivery, drive-thru, kiosk, payment, or receipt issues
- Restaurant cleanliness, store hours, or location-specific feedback
- Manager behavior, employee conduct, or poor customer service
- Employment, application, payroll, or HR-related questions
Scam and Fake Steak ‘n Shake Support Number Warning
Be careful when searching online for a Steak ‘n Shake corporate phone number, Steak ‘n Shake HR number, Steak ‘n Shake complaint line, or Steak ‘n Shake refund phone number. Restaurant brands are often listed on third-party websites that may publish outdated, unofficial, disconnected, or unverified contact details.
Use SteaknShake.com, the Steak ‘n Shake app, official receipts, the official feedback form, and restaurant location pages before sharing order, account, payment, or employment information. Do not provide full card numbers, passwords, one-time codes, gift card numbers, or sensitive employee information through unofficial websites, social media comments, text messages, or unexpected phone calls.
Steak ‘n Shake Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments include individual complaints about thin or poor-quality burgers, poor customer service, missing food, rude staff, cold or burned food, and an employment or pay issue involving a specific location.
These reviews reflect individual customer experiences and should not be treated as universal facts about every Steak ‘n Shake restaurant, employee, manager, franchise operator, or corporate response. If you have contacted Steak ‘n Shake corporate office, a local restaurant, the feedback form, app support, a delivery platform, or another support route about a Steak ‘n Shake issue, you can share your experience below.
About Steak ‘n Shake
Steak ‘n Shake was founded in 1934 and is known for Steakburgers, milkshakes, fries, chili, drive-thru service, late-night meals, and classic American restaurant branding. The company is part of Biglari Holdings and operates through a mix of company-operated, franchise partner, and traditional franchise restaurants.
Biglari Holdings reported that Steak n Shake had 404 locations in 2025. Because many guest concerns are restaurant-specific, customers should include the exact restaurant location and order details when submitting feedback or requesting a resolution.
Competitors and Related Corporate Office Pages
Steak ‘n Shake competes with burger, diner-style, fast-food, and quick-service restaurant brands. Customers comparing corporate office contacts and complaint routes may also want to review Shake Shack Corporate Office, BurgerFi Corporate Office, Five Guys Corporate Office, Burger King Corporate Office, McDonald’s Corporate Office, and Wendy’s Corporate Office.
Related Resources
- Official Steak ‘n Shake Website
- Steak ‘n Shake Feedback Form
- Steak ‘n Shake Locations
- Steak ‘n Shake Online Ordering
- Steak ‘n Shake Careers
- Steak ‘n Shake Franchise Information
- Steak ‘n Shake Rewards Terms
- Steak ‘n Shake Privacy Policy
- Steak ‘n Shake Terms of Use
- Biglari Holdings Subsidiary Companies
- Steak ‘n Shake Customer Service Numbers
Frequently Asked Questions About Steak ‘n Shake Corporate Office
Where is Steak ‘n Shake corporate office located?
Current Steak ‘n Shake privacy/legal materials list Steak n Shake Enterprises, Inc. at 107 S Pennsylvania Street, Suite 400, Indianapolis, IN 46204.
Is Steak ‘n Shake still headquartered in San Antonio?
Older pages may list a San Antonio address connected to Biglari Holdings or older corporate references. Current Steak ‘n Shake privacy/legal materials point to the Indianapolis address for written correspondence.
Does Steak ‘n Shake publish a corporate complaint phone number?
Steak ‘n Shake does not clearly publish a current general corporate complaint phone number on its official contact page. Use the official feedback form for restaurant and guest concerns.
How do I complain about a Steak ‘n Shake restaurant?
Use the official Steak ‘n Shake feedback form and include the restaurant location, visit date, order number, receipt, photos, and the resolution you are requesting.
Who owns Steak ‘n Shake?
Steak ‘n Shake is part of Biglari Holdings Inc., which lists Steak n Shake Inc. among its subsidiary companies.
Is CorporateOfficeHeadquarters.com affiliated with Steak ‘n Shake?
No. CorporateOfficeHeadquarters.com is not affiliated with Steak ‘n Shake, Steak n Shake Enterprises, Inc., Steak n Shake Inc., Biglari Holdings Inc., or any Steak ‘n Shake restaurant location.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership, support routes, phone numbers, review themes, or escalation options change.
Page Update Note
This page was updated on June 30, 2026 to include Steak ‘n Shake’s current Indianapolis corporate mailing address from official privacy/legal materials, Biglari Holdings parent-company context, official feedback route, CSN link, current visible COH review themes, and revised complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Steak ‘n Shake, Steak n Shake Enterprises, Inc., Steak n Shake Inc., Biglari Holdings Inc., or any Steak ‘n Shake restaurant location. This page is for informational, review, and complaint purposes only. For restaurant orders, refunds, employment, privacy, legal, delivery, app, rewards, franchise, gift card, or customer-service issues, verify current information directly with Steak ‘n Shake or the appropriate official support route.
Share Your Experience
If you have contacted Steak ‘n Shake corporate office, a local Steak ‘n Shake restaurant, the official feedback form, app support, a delivery app, or another support route about a complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.