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Reach Steak and Shake Corporate Office 

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Steak and Shake corporate office is located in San Antonio, Texas. Below are comprehensive details about Steak ‘n Shake’s corporate headquarters, including their address, contact numbers, and a brief overview of the company.

How To Contact Steak ‘n Shake Corporate Office Headquarters HQ

Steak n Shake Corporate Office – Overview

Steak 'n Shake Corporate Office

Map and Directions To Steak and Shake Corporate Headquarters

A Snapshot of Steak ‘n Shake’s History

Founded in 1934, Steak ‘n Shake has been a staple in the American fast-casual dining scene, renowned for its “Steakburgers” and milkshakes. With its classic diner-style atmosphere, Steak ‘n Shake has provided a unique dining experience, combining quality food with affordability and friendly service.

The Fast-Casual Dining Industry and Steak ‘n Shake’s Position

In the highly competitive fast-casual dining industry, Steak ‘n Shake stands out for its commitment to quality ingredients and made-to-order meals. Competing with other burger chains and casual dining restaurants, Steak ‘n Shake has differentiated itself with its signature dishes, nostalgic diner setting, and emphasis on value for money. Steak and Shake competes with Shake Shack, BurgerFi, Five Guys, and Burger King.

Steak ‘n Shake’s Customer-Centric Approach

Steak ‘n Shake’s business model is deeply focused on customer satisfaction. The brand prioritizes providing high-quality food at great prices, quick and friendly service, and maintaining a clean and welcoming atmosphere. This dedication to the customer experience is a key factor in its longstanding popularity and success.

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Steak ‘n Shake Corporate Office Complaints, Reviews, and Feedback

Your feedback and experiences with Steak ‘n Shake are highly valuable. We encourage you to share your opinions in the comments section, providing insights into Steak ‘n Shake’s service quality, food, and overall customer experience.

Plastic cooked with food and served -GROSS-UNSANITARY

December 28, 2023

On 12/23/2023 I went through the drive-through at Steak n shake store 733 located at 8609 Watson Road-St. Louis, MO 63119, and ordered a meal. I received the burger and started eating it in the car. Bit into the burger swallowed and ingested the large piece of plastic here. When returning to the store to speak with the manager his response was “I can give you a free milkshake” No apologies or explanation was given. A young lady working there advised me that the older gentleman preparing orders was the one who prepared the burger. He also did not offer an apology. This is indeed unsanitary the plastic was cooked with the food and also had ink on the top of it. This has caused digestive issues and upset stomach issues. Also, I have no desire to dine out because I fear such an incident could happen again. I could have choked this large piece of plastic if I did not regurgitate it back up.

Deanna Bonner

Steak and Shake Rude and Unprofessional

January 18, 2024

I worked october 25th 2023 from 5pm-10:45 and was never paid!

I’m trying to call the manager and they’re not answering me! I got in contact with Amelia who was the General Manager at the time and she told me “Stop calling her” and she hung up on me. She was very rude and unprofessional my pay has been withheld with no communication.

Antoine P Tapia

Attn: Steak and Shake Headquarters - Worst experience at steak and shake

August 21, 2023

Always brought grandkids to steak and shake for years. Today at 5:15 arrived at the restaurant and keyed in orders for everyone. Sat for a while before the food came, got the wrong hot dogs, and everyone ordered milkshakes. Milkshakes did not come with the meal, the young man apologized for the food mistake and said he would correct it. Ordered ranch dressing but did not get. Daughter in law asked about milkshakes when the corrected hot dog came. The fries were cold when the food arrived. Still no shakes. We finished the meal and had water with the meal as we got ready to leave shakes arrived and they were not frozen as they sat on the counter. At this point it is 6:00. When I addressed the manager on duty she stated there were only three people working. We were the only people inside. I said I understand that but we never got the shakes, told her kids came out with me as a grandmother for a pleasant experience which was a complete disaster. She said you should have stayed home. Really! This was her exact words. I deal in retail.

Tami W OBryant

Steak and Shake Decatur GA

December 13, 2022

Something needs to be done at your store in Decatur, GA the young lady working is trying her best and she is pregnant they have no help for her but as a young teenager she looks like she is in some pain is this how you treat employees if it were I would close down the store I asked where the store gm was but his never there cause that I have never seen a General Manager is supposed to come in if there is no help he would not have a job please get this young lady some help thank you.

Cynthia Hughes
Corporate Office Headquarters