BurgerFi Corporate Office Headquarters HQ 

I have been a customer for 5 years or so since you opened on Atlantic Ave in Delray. I do not eat red meat but enjoy Beyond Burger. In late October I placed an order, and when I arrived home, it was clear that the wrong order(all meat burgers, etc) was mistakenly been given to me. I called the store and spoke to Greg, who said he was the manager. He asked me to stop by the next day and he would give me a credit($19.00). I did, and he said for my trouble, the next step would give me dinner at the house. He said to ask for him or any manager. I did so today, and the original issue and poor service were compounded. The cashier, who claims she was the manager, assured me that there is not now, nor has there ever been, a Greg working there. She made me feel like I was trying to steal a burger today. She called someone, and then gave it to me for free, including an extra dose of attitude. Wrong thing to do. I bent over backward to accept the honest mistake you all, in front of my son, which made me feel like a criminal. I have been to this BF dozens of times, as well as your FLL location, and the new one on Glades. Just sharing honest customer feedback, but that will be my last time at one of your restaurants. Nice to see the expansion and success, but with this customer service attitude, you have become like all the rest.