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Audi, Elk Grove Audi in Sacramento. I’m a senior citizen of 74 years old. I wanted a luxury that is a luxury car. I got into that car a drove it a 2016 A6 2. ot. This car is marvelous. I had carbon monoxide poisoning. I have great memory loss. I wanted to get my own car on my own. I felt I was in good hands with Elk Grove Audi. So I would be in good hands with Elk Grove motors. When meeting with the first salesman we sat down. I told the salesman I’m going to pay cash for the car. He said could he run my credit. I told him no because I don’t have good enough credit to get the car. Thats why I’m paying cash. He said he had to run the credit. I knew a hard credit would even drop your score lower. The salesman took me to a womans name is Andrea . Don’t know last name. She the one that gave all the lies and telling things around circles. Andrea told me it had a Lo Jack in the Car. That will cost me an extra $1,500 . Then she told me I had Bright product on the car. That will be $25329 .I will have insurance of $2,5339 for damage windows. And if I scratch my car rims they will replace it. All these things were false. From window sticke of $14,300 close to that. The car was totaled with tax and license of $22,500. They wrote to DMV that my car was sold at $18,589 I paid $22,500. Now I have IRS fraud on the car. They didn’t give me a contract at all after 3mos. Because I forgot to get one. They should have given me one without asking after 3 month. I want compensation on what happened to me. Elk Grove should be punish financially. They kept my money for 3 mos. And it wasn’t like they wanted to give my money back they got caught with there hands in the cookie. I had to ask for my contract. That is what I saw that they done. I had no contract at all to look over. I’m going to do all my can to destroy there reputation. I ask them to just compensate me and to give me an apology for what Audi did. I’m so upset I was taken advantage of. I could have went to a side street auto shop and would have been treated better than that. I felt like and know they wanted to take my money,

Poor service and communication!

Over the years I have purchased more than 15 Audi models. Most of these purchases were through Continental Audi in Naperville, IL.

In November of 2022 I put down a $3,000 deposit for a custom RS6 Avant. I was told it would take 8-12 months for delivery. In December 2023 I was told it was never built, nor would it be built.

I reordered a newer model in December yet no one can give me a satisfactory answer as to when I can expect delivery.

This is not the way to treat loyal Audi enthusiasts. Who can give me accurate updates?

Is it legal for two different Audi dealerships to have a vehicle with the same VIN # WA1VXBF78PDO13965? On May 6, 2023 we purchased a Q7 vehicle with that VIN number from Niello Audi Sacramento, Ca and gave them a check for $10,000.00, which they have deposited. We were waiting to hear from them that we could come to get the car and completee the remanider of the financing. On May 11th we were told that they did not have the vehicle. However, Stevens Creek Audi California has a car with the same VIN and equipment. Apparently, Stevens Creek is refusing to trade with Niello Audi. Are there two vehicles? Do we have ownership of one?