Land Rover’s U.S. corporate operations are handled by Jaguar Land Rover North America, LLC, also known as JLR North America. The company is headquartered in Mahwah, New Jersey, and supports the Range Rover, Defender and Discovery vehicle brands in the United States. This page provides the verified Land Rover corporate address, official phone numbers, complaint-escalation steps, company information and an independent forum for reviews and feedback.
Owners seeking help with vehicle sales, repairs, warranty coverage, parts or routine service should normally begin with an authorized Land Rover retailer. Unresolved concerns can then be escalated through Land Rover customer support and, when appropriate, the Mahwah corporate office.
How To Contact Land Rover Corporate Office Headquarters
Land Rover Headquarters Address and Phone Numbers
- Corporate entity: Jaguar Land Rover North America, LLC
- Land Rover corporate address: 100 Jaguar Land Rover Way, Mahwah, NJ 07495, USA
- Land Rover general inquiries: 1-800-FIND-4WD (1-800-346-3493)
- Land Rover customer and owner assistance: 1-800-637-6837
- Land Rover roadside assistance: 1-800-637-6837, available 24 hours a day
- Land Rover finance and insurance inquiries: 1-844-301-1342
- Official contact page: Land Rover Contact Options
- Land Rover retailer locator: Find an Authorized Retailer
- Official website: landroverusa.com
- JLR careers: JLR North America Careers
JLR North America is headquartered at 100 Jaguar Land Rover Way in Mahwah, New Jersey.
How to Escalate a Complaint to Land Rover Corporate
- Contact the authorized retailer first. Speak with the salesperson, service adviser, service manager or general manager responsible for the original transaction or repair.
- Gather the relevant records. Have the vehicle identification number, mileage, repair orders, purchase or lease documents, warranty information, previous case numbers and a chronological description of the concern available.
- Contact Land Rover. Call 1-800-346-3493 or 1-800-637-6837. Explain what the retailer has already done and request a case or reference number.
- Submit written documentation. Use the official Land Rover contact form when photographs, repair records or a written explanation would help document the complaint.
- Request corporate review. If the first representative cannot resolve the matter, ask whether the case can be reviewed by a supervisor, regional representative or appropriate corporate department.
- Send a written corporate complaint when necessary. Address correspondence to Jaguar Land Rover North America, LLC, Attn: Customer Relationship Center, 100 Jaguar Land Rover Way, Mahwah, NJ 07495.
- Report safety concerns separately. Potential vehicle safety defects may also be reported to the National Highway Traffic Safety Administration.
When escalating a complaint, clearly state the requested resolution and provide a reasonable response deadline. Keep copies of all correspondence, case numbers, repair orders and delivery confirmation.
Reasons Customers Contact Land Rover Corporate
Customers may contact Land Rover or JLR North America regarding:
- Unresolved vehicle warranty or coverage decisions
- Repeated repairs or continuing vehicle-performance concerns
- Delays involving replacement parts or repair completion
- Roadside assistance, towing or trip-interruption questions
- Rental-car or alternate-transportation reimbursement requests
- Dealership sales, service or communication concerns
- InControl, connectivity or account-support problems
- Recall notices and vehicle-safety concerns
- Finance or lease-account questions
A Land Rover retailer is usually responsible for inspecting and repairing the vehicle. Corporate customer support may document the case, communicate with the retailer and review whether additional assistance is available, but it may not be able to provide an immediate repair diagnosis by phone.
About Land Rover and JLR North America
Land Rover has a long history of producing luxury vehicles designed for both road use and off-road capability. Its U.S. operations are managed through Jaguar Land Rover North America, LLC.
JLR currently operates through a House of Brands structure consisting of Range Rover, Defender, Discovery and Jaguar. Land Rover remains an important heritage mark that continues to appear on vehicles, websites and retail locations. JLR is part of Tata Motors.
The Range Rover family emphasizes luxury and refinement, Defender focuses on durability and adventure, and Discovery vehicles are positioned around versatility and family use. These brands are sold and serviced through authorized retailers across the United States.
For additional corporate information, visit the official JLR corporate website.
Land Rover Competitors and Related Corporate Offices
Land Rover competes with luxury and premium SUV manufacturers offering comparable combinations of technology, comfort, performance and all-wheel-drive capability. Related corporate-office pages include:
- Mercedes-Benz USA Corporate Office
- BMW USA Corporate Office
- Audi USA Corporate Office
- Volvo USA Corporate Office
- Porsche USA Corporate Office
- Lexus Corporate Office
Land Rover Corporate Office Frequently Asked Questions
Where is the Land Rover corporate office in the United States?
Jaguar Land Rover North America, LLC is located at 100 Jaguar Land Rover Way, Mahwah, New Jersey 07495.
What is the Land Rover corporate phone number?
Land Rover publishes 1-800-FIND-4WD (1-800-346-3493) for general inquiries. Its official contact pages do not identify that number as a separate direct corporate switchboard.
What is the Land Rover customer-service number?
Land Rover owner and customer assistance is available at 1-800-637-6837. General inquiries can also be directed to 1-800-346-3493.
What is the Land Rover roadside-assistance number?
Call 1-800-637-6837 for Land Rover Roadside Assistance. The roadside line is available 24 hours a day.
Are Range Rover and Land Rover the same company?
Range Rover is one of JLR’s principal brands. JLR’s current House of Brands includes Range Rover, Defender, Discovery and Jaguar, while Land Rover continues as a heritage mark.
Who owns Land Rover?
Land Rover’s U.S. operations are handled by Jaguar Land Rover North America, LLC. Globally, JLR is part of Tata Motors.
Should I contact corporate or my Land Rover retailer about a repair?
Begin with the authorized retailer performing the repair because it has the vehicle, technicians and service records. Contact Land Rover customer support if the concern remains unresolved or requires corporate review.
Can I bring a vehicle to the Mahwah headquarters?
The Mahwah location is a corporate and mailing address, not a public dealership or repair facility. Vehicle inspections, maintenance and warranty work should be arranged through an authorized Land Rover retailer.
How can I report a Land Rover safety concern?
Contact the retailer and Land Rover customer support. Suspected safety defects can also be submitted to the National Highway Traffic Safety Administration.
Land Rover Corporate Office Reviews, Complaints and Feedback
This page provides an independent forum for firsthand experiences involving Land Rover’s corporate office, customer-support response, dealership escalation, warranty administration, vehicle concerns and complaint resolution.
Helpful reviews should explain the approximate date, vehicle model, type of problem, retailer or support channel contacted, response time and whether the issue was resolved. Reviews represent individual customer experiences and are not independently verified by CorporateOfficeHeadquarters.com.
Share Your Land Rover Experience
Have you contacted Land Rover customer support, JLR North America or an authorized retailer about an unresolved concern? Share your experience below. Constructive reviews about corporate responses, warranty decisions, dealership escalation and complaint resolution may help other vehicle owners understand what to expect.
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Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Land Rover, Range Rover, Jaguar Land Rover North America, LLC, JLR, Tata Motors, any authorized Land Rover retailer or any vehicle-finance provider. This page is provided for corporate-information, review and complaint purposes. Phone numbers, addresses, warranties and company policies can change, so important details should be confirmed directly with Land Rover or the appropriate retailer.