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  • Subaru Corporate Office, Headquarters Address, Phone Number, and Complaints

Subaru Corporate Office, Headquarters Address, Phone Number, and Complaints 

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Subaru of America is the U.S. distributor for Subaru vehicles and is headquartered in Camden, New Jersey. People often search for the Subaru corporate office when they need the Subaru of America headquarters address, Subaru USA headquarters, Subaru North America headquarters, corporate phone number, customer support, warranty help, recall assistance, finance or lease support, retailer complaint guidance, or a way to escalate an unresolved Subaru vehicle issue.

Subaru Corporate Office and Headquarters Contact Information

The Subaru corporate office phone number is best treated as a headquarters or corporate-contact number. For vehicle support, warranty questions, recalls, retailer complaints, MySubaru app issues, STARLINK connected services, roadside help, finance, lease, or ownership issues, use the Subaru support route tied to the issue first.

Subaru of America corporate office headquarters in Camden New Jersey
Subaru of America corporate office and headquarters are located at One Subaru Drive in Camden, New Jersey.

Subaru Headquarters and Subaru of America Address

Subaru of America headquarters are located at One Subaru Drive in Camden, New Jersey. This is the key U.S. address for searches such as Subaru headquarters, Subaru headquarters USA, Subaru USA headquarters, Subaru of America headquarters, Subaru of America address, Subaru New Jersey headquarters, and Subaru North America headquarters.

Subaru of America distributes Subaru vehicles, parts, accessories, and customer-support services in the United States. Subaru vehicles are sold and serviced through authorized Subaru retailers, so many customer complaints begin with the retailer before being escalated to Subaru of America Customer Advocacy.

Choose the Correct Subaru Support Route

  • Vehicle, warranty, service, or retailer complaint: Call Subaru Customer Advocacy at 1-800-782-2783 or use Subaru’s official support tools.
  • Roadside assistance: Call 1-800-261-2155 for towing, jump-starts, flat tires, lockouts, fuel delivery, and eligible roadside support.
  • Finance account question: Contact Subaru Motors Finance at 1-800-662-3325.
  • Lease or lease-purchase question: Contact Subaru Motors Finance lease support at 1-800-644-1941.
  • MySubaru, STARLINK, stolen vehicle recovery, or connected services: Call 1-855-753-2495.
  • In-vehicle Wi-Fi hotspot issue: Call AT&T Wi-Fi Hotspot Support at 1-866-595-1625.
  • Recall check: Use Subaru’s recall tools or NHTSA’s VIN recall lookup with your 17-character VIN.
  • Retailer complaint: Start with the service manager or general manager at the Subaru retailer, then contact Subaru Customer Advocacy if unresolved.

What to Have Before Contacting Subaru Corporate Office

  • Vehicle Identification Number, or VIN
  • Vehicle year, model, trim, mileage, and engine type
  • Subaru retailer name, city, and state
  • Repair order, diagnosis, estimate, warranty document, recall notice, or service history
  • Subaru case number, service request number, or recall campaign number, if available
  • Subaru Motors Finance account number if the issue involves a loan or lease
  • MySubaru, STARLINK, or app screenshots if the issue involves connected services
  • Photos, videos, warning lights, diagnostic reports, or inspection records when helpful
  • A short timeline and the specific resolution you are requesting

Do not post private information in public reviews or comment sections. Avoid sharing full VINs, finance account numbers, lease documents, driver’s license numbers, addresses, phone numbers, payment details, passwords, app login information, or service records with private information.

How to Escalate a Subaru Complaint

Start with the Subaru retailer or support route closest to the issue. If the problem involves a repair, warranty denial, recall repair, diagnostic dispute, parts delay, vehicle concern, or service appointment, ask the retailer’s service manager for a written explanation. If the issue involves a sales, purchase, trade-in, or financing concern, ask for the sales manager or general manager.

If the retailer does not resolve the issue, contact Subaru Customer Advocacy at 1-800-782-2783. Ask for a case number and keep repair orders, inspection reports, photos, emails, text messages, diagnosis notes, recall documents, and retailer responses.

For formal written correspondence, use Subaru of America, Inc., One Subaru Drive, Camden, NJ 08103. Keep your complaint short and factual. Include your vehicle, retailer, case number, prior support contacts, and the specific resolution you are requesting.

Common Reasons Customers Contact Subaru Corporate Office

  • Finding the Subaru corporate office or headquarters address
  • Looking for Subaru of America headquarters in Camden, New Jersey
  • Questions about the Subaru corporate office phone number
  • Warranty claims, goodwill assistance, or repair disputes
  • Recall repairs, safety campaigns, or parts delays
  • Retailer service, diagnosis, sales, or customer-service complaints
  • Engine, transmission, battery, electrical, infotainment, EyeSight, or STARLINK issues
  • Subaru Motors Finance loan, lease, payoff, or account questions
  • MySubaru app, connected services, stolen vehicle recovery, or Wi-Fi hotspot support
  • Difficulty getting a supervisor, written answer, or case follow-up

Recall, Warranty, and Vehicle Safety Complaint Guidance

For recall questions, use Subaru’s official recall tools or NHTSA’s VIN recall lookup. Recalls are usually VIN-specific, so the same model and year may not always have the same open campaign. If your Subaru has an open recall, ask the retailer whether parts, software, or repair instructions are available.

If your complaint involves a possible safety defect, repeated repair attempts, braking, steering, airbags, seat belts, fire risk, stalling, unintended acceleration, loss of power, visibility, or driver-assist concerns, keep detailed records. Report unresolved safety-defect concerns to NHTSA when appropriate, especially if the issue may affect other vehicles.

Finance, Lease, and Subaru Motors Finance Guidance

Subaru Motors Finance account issues are handled through Chase under the Subaru Motors Finance name. For loan questions, call 1-800-662-3325. For lease questions, lease-end options, or buying your leased Subaru, call 1-800-644-1941.

Before calling, have your account number, payment history, payoff quote, lease-end documents, title records, and any written notices ready. If you dispute a payment, payoff, lease charge, or credit-reporting item, ask for a written explanation and keep bank records, receipts, statements, and correspondence.

Retailer, Service, and Repair Complaint Guidance

Many Subaru complaints begin at the retailer level. If your issue involves a diagnosis, estimate, warranty decision, service quality, parts availability, recall scheduling, or repair recommendation, ask the retailer for written documentation before escalating.

If the retailer and Subaru of America each direct you to the other party, keep a written timeline. Include retailer name, visit dates, people contacted, repair order numbers, Subaru case number, and the exact outcome you want.

Scam and Fake Subaru Support Number Warning

Be careful with fake Subaru support numbers, fake recall notices, extended warranty scams, phishing emails, payment scams, social media impersonators, and callers claiming they can fix a recall, warranty, finance, or STARLINK issue for a fee.

Use Subaru.com, MySubaru, Subaru Motors Finance, NHTSA, official Subaru documents, or a verified Subaru retailer before sharing account or payment information. Do not provide passwords, verification codes, Social Security numbers, full card numbers, bank login details, remote access, gift cards, wire transfers, or private vehicle account information to someone who contacts you unexpectedly.

Subaru Reviews and Complaints

Current reader-submitted COH reviews for Subaru include individual complaints about a Subaru commercial, privacy or data concerns, customer-service training, a Crosstrek service and diagnosis dispute, and a 2025 Outback Wilderness hitch and warranty concern. These reviews reflect individual experiences and may vary by vehicle, retailer, model year, mileage, warranty status, support route, and timing.

If you leave a Subaru review below, include the vehicle year and model, retailer location, issue type, support route used, and whether the complaint involved warranty, recall, repair, diagnosis, Subaru Motors Finance, MySubaru, STARLINK, roadside assistance, retailer service, or corporate escalation. Do not post private VIN, account, payment, address, phone, identity, or service-record information.

About Subaru of America

Subaru of America, Inc. is the U.S. distributor of Subaru vehicles and is a subsidiary of Subaru Corporation. Subaru of America has been based in the Delaware Valley since 1968 and moved into its Camden, New Jersey headquarters in 2018.

Subaru’s U.S. lineup includes vehicles such as Outback, Forester, Crosstrek, Ascent, Impreza, WRX, BRZ, Solterra, and other current or future models. Subaru is known for all-wheel-drive vehicles, safety features, owner loyalty, the Subaru Love Promise, and a retailer network that supports sales, service, parts, accessories, recalls, and warranty repairs.

Competitors and Related Corporate Office Pages

Customers researching Subaru corporate office information may also compare other automotive manufacturer pages, including Honda Corporate Office, Toyota Corporate Office, Nissan Corporate Office, Kia Corporate Office, Ford Corporate Office, and Hyundai Corporate Office. These companies may have overlapping complaint categories involving recalls, warranty coverage, dealerships, financing, repairs, parts delays, vehicle safety, connected services, and customer support.

Related Resources

Frequently Asked Questions About Subaru Corporate Office

Where is Subaru headquarters in the USA?

Subaru of America headquarters are located at One Subaru Drive, Camden, NJ 08103.

What is the Subaru corporate office phone number?

Subaru of America’s main corporate office phone number is 1-856-488-8500. For customer support, call 1-800-782-2783.

What is Subaru customer service number?

Subaru Customer Support / Customer Advocacy can be reached at 1-800-SUBARU3 / 1-800-782-2783.

How do I file a complaint with Subaru of America?

Start with the Subaru retailer or support route tied to the issue. If the issue is not resolved, contact Subaru Customer Advocacy at 1-800-782-2783 and ask for a case number.

How do I contact Subaru about a recall?

Use Subaru’s recall lookup or NHTSA’s VIN recall lookup. Have your 17-character VIN ready and contact a Subaru retailer or Subaru Customer Advocacy if the repair is delayed or unclear.

How do I contact Subaru Motors Finance?

For Subaru finance agreement questions, call 1-800-662-3325. For lease questions or purchasing a leased Subaru, call 1-800-644-1941.

What is Subaru Roadside Assistance number?

Subaru Roadside Assistance can be reached at 1-800-261-2155.

How do I contact Subaru about MySubaru or STARLINK?

For MySubaru, STARLINK, or connected services support, call 1-855-753-2495. For general Subaru support, call 1-800-782-2783.

Should I report a Subaru safety issue to NHTSA?

If you believe your Subaru has a safety defect that is not being resolved, consider filing a complaint with NHTSA. Keep your VIN, repair orders, photos, retailer records, and incident details.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies, auto manufacturers, retailers, and service organizations. This page is designed to help readers identify the correct Subaru corporate office, Customer Advocacy, retailer, recall, finance, lease, roadside, MySubaru, NHTSA, or complaint route before escalating a concern.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Subaru of America, Inc., Subaru Corporation, Subaru Motors Finance, Chase, any Subaru retailer, NHTSA, AT&T, STARLINK, MySubaru, or any repair facility. This page is for informational purposes only. Vehicle warranty coverage, recalls, service campaigns, repair decisions, retailer policies, finance terms, lease terms, connected-service features, support numbers, and complaint procedures may change over time. For vehicle-specific help, use Subaru’s official website, Subaru Customer Advocacy, Subaru Motors Finance, your Subaru retailer, recall documents, or NHTSA resources.

Share Your Experience

Have you contacted Subaru corporate office, Subaru Customer Advocacy, a Subaru retailer, Subaru Motors Finance, Subaru Roadside Assistance, MySubaru, STARLINK, AT&T Wi-Fi support, or NHTSA about a recall, warranty issue, repair delay, retailer complaint, finance issue, lease concern, app problem, connected-services issue, roadside event, privacy concern, or customer service experience? Share your experience below. Include the vehicle year and model, issue type, retailer location, contact route used, and whether your complaint was resolved, but do not post private information such as full VINs, account numbers, loan or lease documents, Social Security numbers, addresses, phone numbers, payment details, passwords, or private service records.

Subaru Disappointing Commercial

June 9, 2025

Subaru, This commercial really misses the mark for me. The child repeatedly asking questions comes across as more irritating than endearing. It doesn’t do much to highlight the features or strengths of your vehicles. Honestly, it’s becoming repetitive and doesn’t seem effective at selling the car. It might be time to consider a new ad approach.

J

Subaru Stop Violating My Privacy Rights

June 1, 2025

Subaru, Stop violating my privacy rights!!! Stop selling my private information to Everybody. No Consent!!! Stop!!!

C

Subaru Disappointing Customer Service

May 14, 2025

Subaru, Your service people are not well trained. Do you check your Yelp? I guess not!

M

Subaru Crosstrek Outrageous Auto Status Report Issue

May 3, 2025

Subaru Outrageous Auto Status Report. On 5/2/2025 we took my 2019 Crosstrek to check alleged fuses issues. They had the car in service for approximately two and a half hours. They said we had no electrical problems but stated that they found oil in coolant reservoir bottle and radiator, found both left and right valve covers leaning as well as both cam carriers, front timing cover and lower and upper oilpan. Recommend a full engine reseal. They quoted us a total of $4111.59. This is not including all other unnecessary parts that we refused at the time. We decided to go for a second opinion and took the car to Firestone. They immediately asked if a “Block Test ” had been done(A block tester is used to detect internal cracks in an engine block by checking for the presence of combustion gases in the cooling system. It uses a fluid that changes color when exposed to exhaust gases. If a cracked engine block is detected, it will need to be repaired or replaced.)” No It Had Not!!!! Long Story Short, They Did It At Firestone And There Is No Oil Leaking Whatsoever!!! Apparently, Someone Mistakenly Put Oil In The Coolant Because The Reservoirs Are So Close To Each Other. We Will Pay $300 For Flushing And Our Car Is Running Perfectly! It Is Outrageous That The Subaru Service Department Did Not Run The Most Basic Test To Determine Such An Important Issue!!!!!

A L

Subaru 2025 Outback Wilderness Disappointing Issues

April 3, 2025

Subaru, Purchased a 2025 Outback Wilderness. Advertised as this outdoor, tough vehicle. Purchased a camper well within weight requirements. Called Subaru to put a hitch on my car. They want almost $900 dollars to install it!!! It’s a hitch!! You have got to be kidding me!! Then when they said if I go somewhere else to install it my warranty would be null and void if something goes wrong! So I decided to let them (Subaru) stick it to me. Then I find out all they have is a 4 prong. I need a 7 prong round. He then informs me I could put a converter on it… But that will make warranty null and void if something happens!! So I can’t haul my camper I just spent several thousands on!! I am beyond furious!

S C
Corporate Office Headquarters