AmeriGas Corporate Office Headquarters HQ 

It took over 3 service reps just to take our money for the delivery of gas. This is the most simple business exchange they could hope for in their business model and it was a disaster. I’m taking the time to write this review in hopes that they’ll improve. It shouldn’t take over an hour of a phone call just to pay for gas delivery. This is completely unacceptable.

This company is a nightmare from start to finish. everything that has been said before is the same for us. over billing, no show for deliveries, lack of customer care, difficult to reach, chatbot on their website, ineffective. HORRIBLE!!

They destroyed my yard upon delivery of the tank. My husband had to dig the gas line because the equipment broke and their staff would not dig the line. We were told we could purchase the tank at a later date if we chose. For over 2 years we have tried to secure purchase. No one calls back and they WILL NOT provide contact information for Territory Manager. Horrible experience from day 1.

I ordered a $1.89 propane “FIREWORKS” promotion on July 11 and paid in advance. I am in Palm Coast, FL. you collected $218.98 for 100 gallons from me, and then did not deliver on several occasions which you promised, and are now saying you will not deliver. You will not talk to me, so I must go to court for the $500 this cost me. you took my order, collected it from my credit card, then later refused to deliver, you broke a business contract, per legal counsel. I am trying to settle this without going to court. If you wish to avoid court, call me within the next two days. Otherwise, I must go to court, in Flagler County, FL. I have called every number I could find on the Internet, including the one I called to order.

I called in four times already because we have a billing question and the Customer Representatives would put me on hold and hang up on me. Whenever they can’t answer my question, they would hang up so I had to call again and again hoping to speak with someone who can actually help me. When I asked to speak to the Supervisor, the supervisor hang up on me too. Your customer service representatives in the Philippines do not know how to handle and resolve issues! It is so frustrating and a waste of my time!