Ferrellgas corporate office is located at One Liberty Plaza in Liberty, Missouri. This corrects older information that described the company as headquartered in Overland Park, Kansas. Ferrellgas Partners, L.P. and Ferrellgas, L.P. list the Liberty address as their principal executive office.
This page focuses on the Ferrellgas headquarters address, corporate phone number and complaint-escalation information. Routine propane deliveries, payments, account questions and local service requests should generally begin with Ferrellgas customer service or MyFerrellgas. The corporate office number is not the company’s primary customer-service line.
Propane odors, suspected leaks, damaged tanks and other immediate safety concerns must not be handled as ordinary customer complaints. Leave the area immediately and, from a safe location, call 911 or the local fire department followed by the Ferrellgas 24-hour emergency line.
How to Contact Ferrellgas Corporate Office Headquarters
- Company: Ferrellgas Partners, L.P. / Ferrellgas, L.P.
- Ferrellgas Corporate Address: One Liberty Plaza, Liberty, MO 64068, USA
- Ferrellgas Corporate Office Phone Number: +1-816-792-1600
- Ferrellgas Customer Service Phone Number: +1-888-337-7355 or 1-888-FERRELL
- Customer Service Hours: Monday–Friday, 8 a.m.–5 p.m. local time
- Ferrellgas 24-Hour Emergency Number: +1-866-708-8209
- Ferrellgas Text Support: +1-573-207-5975 — text HELP for customer service or ORDER for a delivery
- Contact Form and Chat: Ferrellgas Contact Page
- Account Access: MyFerrellgas
- Request a Propane Delivery: Request a Refill
- Local Offices: Ferrellgas Location Finder
- Frequently Asked Questions: Ferrellgas FAQs
- Jobs and Careers: Ferrellgas Careers
- Official Website: ferrellgas.com
Ferrellgas Propane Emergency Information
- Leave the building or affected area immediately.
- Do not operate switches, phones, vehicles, flames or electrical equipment near the suspected leak.
- From a safe location, call 911 or your local fire department.
- Call the Ferrellgas 24-hour emergency line at +1-866-708-8209.
- Do not return until emergency authorities say the area is safe.
Do not use a review form, email, chat, text message or ordinary corporate complaint route for an active propane emergency.
How to Escalate a Ferrellgas Complaint
Corporate escalation is most effective after the customer has documented the service problem and attempted to resolve it through the appropriate Ferrellgas support channel.
- Start with the correct service channel: Use MyFerrellgas, the contact form, chat, text support, a local office or +1-888-337-7355.
- Document the issue: Record the delivery request date, promised service date, tank percentage, invoice number, payment information and dates of previous contacts.
- Photograph relevant evidence: Depending on the complaint, photograph the tank gauge, delivery ticket, tank condition, driveway access or alleged property damage.
- Request a case number: Ask for a complaint, service-order or confirmation number and retain copies of emails, chat transcripts and text messages.
- Request escalation: If the initial representative cannot resolve the issue, request review by a supervisor, local office, district manager or appropriate customer-relations team.
- Write to headquarters: Send a concise written complaint to Ferrellgas, One Liberty Plaza, Liberty, MO 64068. State what happened, what support has already done and the specific resolution requested.
- Consider an appropriate outside authority: Depending on the issue, this may include a state propane-safety agency, fire authority, weights-and-measures office, consumer-protection agency, attorney general or payment-card issuer.
Common Ferrellgas Complaints and Review Topics
Delayed or Missed Propane Deliveries
Delivery complaints may involve a requested refill not arriving, an automatic delivery being missed, a customer receiving changing delivery estimates or a tank reaching a low percentage. Document the gauge reading and requested delivery date, then contact customer service or the local office. A low tank is urgent, but it is not automatically evidence of a leak. Follow the emergency procedure if there is a propane odor, damaged equipment or another safety concern.
Difficulty Reaching Customer Service
Some reviewers describe long hold times, disconnected calls, recorded menus or difficulty reaching a local office. Ferrellgas also provides MyFerrellgas, an online contact form, chat and text support. Keep the date, time and result of each contact attempt before requesting escalation.
Billing, Payments and Account Questions
Billing disputes may concern delivery charges, tank rental, service fees, payment posting or account balances. Save the invoice, delivery record, payment confirmation and relevant account terms. Ask Ferrellgas for a written explanation of the charge and any promised adjustment.
Property Access and Damage Complaints
If a delivery truck or service visit allegedly caused driveway, landscaping or other property damage, photograph the area promptly. Record the delivery date, vehicle or driver information if known and any available witness details. Report the issue through customer service and request a claim or case number.
Tank Service, Installation and Equipment
Tank complaints may involve installations, regulators, inspections, leased equipment, pickups, maintenance or service appointments. Keep installation documents, lease terms, tank identification information, service records and photographs when relevant.
About Ferrellgas
Ferrellgas supplies propane for residential, commercial, industrial and agricultural uses. Services include propane delivery, account management, tank installation, service plans and local propane support. Ferrellgas Partners, L.P. operates as a publicly traded master limited partnership with headquarters in Liberty, Missouri.
The company’s local-office network means delivery routes, service availability and response times may vary by market. Customers should use the Ferrellgas location finder for location-specific information while using the Liberty headquarters for appropriate unresolved corporate complaints.
Ferrellgas Competitors and Related Corporate Offices
Ferrellgas competes with national, regional and local propane suppliers. Customers commonly compare providers based on propane prices, delivery reliability, automatic delivery, tank ownership or rental, emergency support, service coverage, contract terms and complaint handling.
- AmeriGas Corporate Office — national propane supplier
- Gas South Corporate Office — natural gas and energy provider
- Matheson Tri-Gas Corporate Office — industrial gas supplier
Other competitors may include Suburban Propane, Superior Plus Propane, MFA Oil, CHS and independent local propane companies.
Frequently Asked Questions
Where is Ferrellgas headquarters?
Ferrellgas headquarters is located at One Liberty Plaza, Liberty, MO 64068. The company’s headquarters is in Liberty, Missouri, not Overland Park, Kansas.
What is the Ferrellgas corporate office phone number?
The Ferrellgas corporate phone number is +1-816-792-1600. Routine customer-service questions should normally be directed to +1-888-337-7355.
What is the Ferrellgas customer service phone number?
The Ferrellgas customer service number is +1-888-337-7355, also expressed as 1-888-FERRELL.
What are Ferrellgas customer service hours?
Ferrellgas lists customer-service hours as Monday through Friday from 8 a.m. to 5 p.m. local time.
What is the Ferrellgas emergency number?
Ferrellgas identifies +1-866-708-8209 as its 24-hour emergency line. If you smell propane or suspect a leak, leave immediately and call 911 and Ferrellgas from a safe location.
How do I request a Ferrellgas propane delivery?
Current customers can request a delivery through MyFerrellgas, call +1-888-337-7355, use online chat or text ORDER to +1-573-207-5975.
How do I find a local Ferrellgas office?
Use the official Ferrellgas location finder and enter the ZIP code for the service area.
Does Ferrellgas publish a human resources phone number?
A dedicated public Ferrellgas HR phone number was not verified. Employment applicants should use the official Ferrellgas careers page. The company’s contact form also accepts general and job-related inquiries.
How do I file a Ferrellgas corporate complaint?
Begin with customer service, MyFerrellgas, the contact form or the appropriate local office. Document the problem and request a case number. If it remains unresolved, request management review and send a written complaint to Ferrellgas, One Liberty Plaza, Liberty, MO 64068.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate phone numbers, complaint-escalation information and reader reviews. This Ferrellgas page distinguishes the corporate office from routine customer service and propane-emergency contacts so readers can choose the appropriate communication route.
Page Update Note
This page was updated on August 18, 2026, to correct the Ferrellgas headquarters location from Overland Park, Kansas, to Liberty, Missouri; verify the corporate, customer-service and emergency phone numbers; add propane-safety guidance; improve complaint-escalation information; address current search queries; summarize reader complaint themes; and verify related CorporateOfficeHeadquarters.com links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Ferrellgas Partners, L.P., Ferrellgas, L.P. or any local Ferrellgas office. This page is provided for informational, review, complaint and feedback purposes. Company names, trademarks and logos belong to their respective owners. Phone numbers, hours, policies and service availability can change, so confirm time-sensitive information with the company.
Ferrellgas Complaints, Reviews and Feedback
Have you contacted Ferrellgas headquarters, customer service, MyFerrellgas, a local office, a delivery driver or emergency support? Share a firsthand review below. Useful feedback may address delivery reliability, propane service, billing, account management, tank installation, property access, staff communication or corporate escalation.
Describe what happened, when it occurred, which communication routes you tried and how Ferrellgas responded. Do not publish account numbers, payment information, access codes, private employee information or other sensitive details.
