Crash Champions maintains its corporate office and headquarters in Westmont, Illinois. Customers can use the information below for collision-repair appointments, vehicle status updates, workmanship or warranty concerns, insurance-related questions, local repair-center complaints, careers, and corporate correspondence.
Crash Champions Corporate Office and Headquarters Information
- Company: Crash Champions, LLC
- Crash Champions Headquarters Address: 601 Oakmont Lane, Westmont, IL 60559, USA
- Crash Champions Toll-Free Phone Number: 1-866-730-5464
- Crash Champions Corporate Complaints: Begin with the local repair-center manager, then call the toll-free number or use the official contact form
- Crash Champions Contact Form: Contact Crash Champions
- Repair Status: Check a Vehicle’s Repair Status
- Appointments and Estimates: Book a Collision-Repair Appointment
- Repair Centers: Find a Crash Champions Location
- Careers: Crash Champions Careers
- Official Website: CrashChampions.com
- Founder and Chief Executive Officer: Matt Ebert
- Corporate Status: Privately held, founder-led collision-repair company backed by investment from Clearlake Capital Group
Where Is Crash Champions Headquarters?
The Crash Champions corporate office address is:
Crash Champions, LLC
601 Oakmont Lane
Westmont, IL 60559
United States
This is the Westmont headquarters address associated with searches for Crash Champions corporate office, Crash Champions corporate address, Crash Champions headquarters, Crash Champions HQ, and 601 Oakmont Lane Westmont IL 60559.
The corporate office is different from a local repair center. Customers seeking an estimate, vehicle update, inspection, warranty appointment, or repair-center manager should contact the location handling the vehicle first.
Crash Champions Customer Service and Complaint Help
Crash Champions does not publish separate national numbers for corporate complaints, customer service, and warranty concerns. The company directs customers to their local repair center for active repair questions and provides 1-866-730-5464 and its online contact form for general assistance.
- Vehicle currently being repaired: Contact the service adviser, estimator, or manager at the repair center.
- Repair-status question: Use the official repair-status tool or contact the location directly.
- Workmanship or warranty concern: Contact the center that completed the repair and request an inspection.
- Estimate or appointment: Use the online booking system or contact a local center.
- Insurance claim question: Contact the repair center and the insurance adjuster when the issue involves coverage, authorization, supplements, rental benefits, or total-loss decisions.
- Unresolved complaint: Ask for the local general manager, then call 1-866-730-5464 or submit the official contact form.
- Corporate correspondence: Write to 601 Oakmont Lane, Westmont, IL 60559.
How to Escalate a Crash Champions Complaint
- Contact the service adviser or estimator: Ask for a clear explanation of the repair status, disputed work, estimate, supplement, parts order, or completion date.
- Ask for the repair-center manager: Provide the repair order, photographs, dates, insurance information, and requested resolution.
- Put the complaint in writing: Use the email correspondence already established with the center or the official Crash Champions contact form.
- Call the toll-free number: Use 1-866-730-5464 and request that the concern be documented and routed for review.
- Ask for regional, quality, or warranty review: This may be appropriate for unresolved repair-quality, safety, delay, communication, or warranty issues.
- Contact the insurer when applicable: The insurer may need to approve additional work, inspect disputed damage, extend rental benefits, or review a claim decision.
- Keep a detailed timeline: Record each contact, promised completion date, estimate change, parts delay, insurer approval, and response from the center.
Information to Have Before Contacting Crash Champions
- Repair-center name, city, and state
- Vehicle year, make, model, and current mileage
- Repair-order and estimate numbers
- Insurance company and adjuster contact information
- Insurance claim number, shared privately
- Vehicle drop-off date
- Original and revised completion dates
- Copies of estimates, supplements, and invoices
- Pre-repair, progress, and post-repair photographs
- Warning-light, scan, alignment, or calibration information
- Rental-car records and transportation receipts
- Previous complaint or escalation notes
- The specific resolution requested
Do not publish full VINs, insurance claim numbers, policy numbers, payment-card information, driver’s-license details, home addresses, account credentials, or private employee information in a public review.
Crash Champions Repair Delays and Status Updates
Crash Champions provides an online tool for checking a vehicle’s repair status. Customers can search using a repair-order number or their last name and the last five digits of the VIN.
A collision-repair completion date can change because of hidden damage, additional insurer approval, supplements, unavailable parts, structural work, sublet repairs, alignments, diagnostic scans, or Advanced Driver-Assistance Systems calibration.
When asking about a delay, request a written breakdown of:
- Repairs already completed
- Repairs still pending
- Parts ordered and their expected arrival dates
- Insurance supplements awaiting approval
- Sublet work, scans, alignments, or calibrations
- The vehicle’s current assembly status
- The revised projected completion date
Crash Champions Repair Quality and Lifetime Warranty
Crash Champions states that repair work performed by its technicians at a Crash Champions repair center is backed by a written lifetime guarantee for as long as the customer owns the vehicle.
If you discover a concern after pickup:
- Contact the repair center that completed the work.
- Describe whether the issue involves paint, panel alignment, trim, warning lights, glass, water leaks, noises, steering, suspension, electronics, cameras, sensors, or another condition.
- Request a post-repair inspection.
- Bring the final invoice, written warranty, photographs, and repair documents.
- If the concern remains unresolved, use the toll-free number or contact form and request warranty or quality-review escalation.
Read the official Crash Champions lifetime warranty information. The written warranty supplied with the repair and any applicable exclusions or limitations control the claim.
Insurance Claims, Estimates, and Supplements
Crash Champions works with insurance companies and may communicate with an adjuster, prepare estimates, document hidden damage, and submit supplements. However, the insurance company generally controls coverage, policy limits, deductible amounts, rental benefits, claim payments, and total-loss decisions.
- Repair estimate: Ask Crash Champions for the current estimate and all supplements.
- Additional hidden damage: Ask when it was discovered, how it was documented, and whether insurer authorization is pending.
- Deductible dispute: Contact the insurer unless the disagreement concerns how Crash Champions collected or described the payment.
- Rental-car extension: Contact the insurer or responsible carrier; the repair center may provide updated repair documentation.
- Total-loss question: The insurer generally makes the formal total-loss decision.
- Disputed repair method: Ask which vehicle-manufacturer procedures and parts specifications were used.
ADAS Scanning and Calibration Questions
Modern collision repairs may affect cameras, radar, parking sensors, lane assistance, blind-spot monitoring, adaptive cruise control, automatic braking, and other Advanced Driver-Assistance Systems.
Crash Champions describes pre-repair scanning, post-repair scanning, and recalibration as part of its repair process when applicable. Customers may ask for:
- Pre-repair scan results
- Post-repair scan results
- Calibration operations performed
- The calibration provider
- Manufacturer procedures followed
- Documentation showing successful calibration
- Any diagnostic codes or warning lights that remain
Does Crash Champions Have a Human Resources Phone Number?
Crash Champions does not currently publish a general public Human Resources telephone number. The toll-free customer contact number should not be described as a dedicated HR number.
- Job applicants: Use the official Crash Champions careers website.
- Current employees: Use established manager, payroll, benefits, People Team, or internal employee-service channels.
- Former employees: Use the contact information supplied with separation, payroll, tax, benefits, or employment records.
- Customer complaints: Do not use Human Resources as a substitute for the repair-center or customer-support complaint process.
Crash Champions Rockwell Location
Crash Champions Rockwell is a local Chicago collision-repair center, not the Crash Champions corporate office.
- Rockwell Repair Center Address: 4030 N. Rockwell Street, Chicago, IL 60618
- Rockwell Phone Number: 1-773-267-2626
Questions about an estimate, appointment, vehicle repair, or employee at Rockwell should begin with that repair center. Corporate correspondence should use the Westmont headquarters at 601 Oakmont Lane.
Crash Champions and Service King
Crash Champions announced a strategic transaction with Service King in 2022. After the transaction and integration, many former Service King Collision locations began operating under the Crash Champions name.
Customers searching for a former Service King location should use the current Crash Champions location finder. Service King should not be described as a separate current national Crash Champions competitor without explaining the 2022 transaction.
About Crash Champions
Matt Ebert founded the business in 1999 as a single collision-repair center serving New Lenox, Illinois. The company operated initially as New Lenox Auto Body and adopted the Crash Champions name in 2014.
Crash Champions is now a privately held, founder-led multi-shop collision-repair operator serving customers through more than 650 repair centers in 38 states. The company has received investment from Clearlake Capital Group, while its management team and operating partners continue to lead the business.
Crash Champions services include:
- Collision and auto-body repair
- Structural and aluminum repair
- Auto painting and refinishing
- Paintless dent repair
- Hail-damage repair
- Bumper and fender repair
- Automotive glass and windshield service
- Diagnostic scanning and ADAS calibration
- Insurance-claim coordination
- Vehicle repair-status updates
Crash Champions Reviews and Complaint Topics
There are currently no reader reviews displayed on this CorporateOfficeHeadquarters.com page. Because no reviews are visible, this update does not claim that any particular issue is a recurring customer complaint.
Customers submitting a review may want to address:
- Estimate accuracy and supplements
- Repair completion dates and communication
- Parts delays
- Paint, panel, trim, or workmanship quality
- Warning lights, scans, or ADAS calibration
- Insurance and rental coordination
- Warranty inspection and follow-up
- Service adviser or manager communication
- Whether the complaint was resolved
Crash Champions Competitors and Related COH Pages
Crash Champions competes with national and regional collision-repair networks, dealership body shops, insurer-affiliated repair facilities, automotive-glass companies, and independent body shops. Related Corporate Office Headquarters pages include:
Official Crash Champions Resources
- Official Crash Champions Website
- Contact Form and Home Office Address
- Repair Center Locator
- Book an Appointment or Estimate
- Check Repair Status
- Lifetime Warranty Information
- Crash Champions Repair Process
- Insurance Claim Information
- Crash Champions Careers
- Leadership Team
Frequently Asked Questions
Where is the Crash Champions corporate office?
The Crash Champions corporate office and headquarters are located at 601 Oakmont Lane, Westmont, IL 60559.
What is the Crash Champions corporate office phone number?
Crash Champions currently publishes the toll-free number 1-866-730-5464. The company does not separately identify a direct Westmont corporate switchboard number on its current contact page.
What is the Crash Champions complaints number?
For an unresolved complaint, call 1-866-730-5464 after contacting the manager of the repair center involved. Customers can also use the official online contact form.
Is 1-877-846-9500 still the Crash Champions phone number?
Crash Champions currently publishes 1-866-730-5464 on its website. The older 1-877-846-9500 number is not displayed as the current corporate or customer-service number.
What is the Crash Champions Human Resources telephone number?
Crash Champions does not publish a general public Human Resources phone number. Applicants should use the official careers site, while current and former employees should use their established internal employment-support channels.
How do I check my Crash Champions repair status?
Use the official repair-status tool with the repair-order number or the customer’s last name and last five digits of the VIN. Customers may also contact the repair center directly.
Does Crash Champions offer a lifetime warranty?
Crash Champions states that repair work performed by its technicians is backed by a written lifetime guarantee for as long as the customer owns the vehicle. Review the written warranty supplied with the repair for its complete terms.
Who owns Crash Champions?
Crash Champions is a privately held, founder-led company. Crash Champions announced a growth investment from Clearlake Capital Group in connection with its 2022 Service King transaction. The company continues to be led by founder and CEO Matt Ebert and its management team.
Who is the CEO of Crash Champions?
Matt Ebert is the founder and Chief Executive Officer of Crash Champions.
Is Service King part of Crash Champions?
Crash Champions and Service King announced a strategic transaction in 2022. Many former Service King repair centers have since been integrated and rebranded as Crash Champions locations.
Is Crash Champions Rockwell the corporate office?
No. Crash Champions Rockwell is a local repair center at 4030 N. Rockwell Street in Chicago. The corporate headquarters are at 601 Oakmont Lane in Westmont, Illinois.
How many Crash Champions locations are there?
Crash Champions describes its network as more than 650 collision-repair centers across 38 states. Use the official location finder for current locations, services, addresses, and phone numbers.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides headquarters addresses, corporate contact information, complaint-routing guidance, official customer resources, and a place for consumers to share reviews. This page was reviewed using current Crash Champions contact, location, warranty, repair-status, leadership, career, and company information.
Page updated: August 5, 2026.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Crash Champions, LLC, Clearlake Capital Group, any Crash Champions repair center, Service King, an insurance company, rental provider, towing company, parts supplier, vehicle manufacturer, dealership, or repair-network partner.
This website cannot access a repair order, estimate, insurance claim, supplement, vehicle, diagnostic report, calibration record, warranty claim, rental file, complaint case, payment, employment record, or internal Crash Champions system. Information may change, so verify important details directly with Crash Champions, the repair center, insurer, or another responsible organization.
Share Your Crash Champions Experience
Have you contacted a Crash Champions service adviser, repair-center manager, warranty team, toll-free support line, or Westmont corporate office? Share your experience below, including the center location, repair type, approximate dates, communication received, complaint route used, and whether the matter was resolved.
Do not post full VINs, insurance claim numbers, policy numbers, payment information, driver’s-license details, home addresses, private employee records, or other sensitive personal information in a public review.