Use this page to find NTB corporate office and headquarters information, including the current Mavis ownership update, customer service routes, store complaint guidance, tire and auto-service support, appointment issues, credit-card help, reviews, and related resources. NTB, also known as National Tire and Battery, is an automotive service and tire retail brand offering tires, batteries, oil changes, brakes, alignments, flat tire repair, inspections where available, and other vehicle maintenance services.
NTB Corporate Office and Headquarters Contact Information
- Company / Brand: NTB
- Full Brand Name: National Tire and Battery
- Current Parent / Operator: Mavis Tire / Mavis Tire Express Services Corp.
- Current Mavis Corporate Headquarters: 100 Hillside Ave, White Plains, NY 10603, USA
- Mavis / NTB Customer Service Hotline: 1-800-757-4291
- General Website Help / Main Mavis Line Shown on Site: 1-800-487-2284
- Media Inquiries: 1-914-984-2500
- Privacy / Customer Support Email: cs*@***is.com
- Legacy TBC-Era NTB Corporate Address Previously Listed: 4300 TBC Way, Palm Beach Gardens, FL 33410, USA
- Legacy TBC-Era NTB Corporate Phone Previously Listed: 1-561-383-3000
- Official NTB Page: NTB on Mavis.com
- Mavis Contact Page: Contact Mavis / NTB
- Find an NTB / Mavis Store: Store Locator
- Schedule Service: Schedule at a Local Store
- Shop Tires: Shop Tires
- Warranty and Policy: Warranty Information
- Tire and Parts Warranty: Tire / Parts Warranty
- Mavis Credit Card: Credit Card and Financing
- Careers: Mavis / NTB Careers
Important: NTB is now part of the Mavis Tire family. Older NTB pages may show TBC Corporation, Tire Kingdom, or Palm Beach Gardens corporate details. For current NTB customer issues, start with the local NTB/Mavis store, Mavis customer service, the official contact form, or the correct warranty, credit-card, or service route.
NTB Headquarters and Corporate Office Update
NTB, short for National Tire and Battery, was formerly associated with TBC Corporation and its Palm Beach Gardens, Florida corporate office. NTB is now part of the Mavis Tire family, and Mavis lists its corporate headquarters at 100 Hillside Ave, White Plains, NY 10603.
This update is useful for readers searching for NTB corporate contact, National Tire and Battery corporate office, NTB corporate office, NTB headquarters, NTB corporate, National Tire and Battery headquarters, phone number for NTB, NTB corporate phone number, NTB corporate office phone number, or NTB corporate number.
Because the NTB brand has gone through ownership and operating changes, customers should be careful with old phone numbers, old fax numbers, and older TBC-era corporate listings. Current NTB support is now routed through Mavis.com, local stores, the Mavis contact form, and Mavis customer service.
Store, Service, and Appointment-Specific Complaint Note
Most NTB complaints are tied to a specific store, vehicle, appointment, tire order, repair order, wheel alignment, brake service, battery service, oil change, warranty claim, credit-card transaction, or local manager interaction. Corporate office information can be helpful for documentation, but customer service will usually need the exact store location and service details.
Before escalating a complaint, identify the NTB or Mavis store location, date and time of visit, vehicle year/make/model, invoice number, tire size, service performed, employee or manager contacted, and the resolution you are requesting.
Choose the Correct NTB Support Route
Use the local NTB/Mavis store for appointment status, tire availability, price quotes, vehicle-service updates, repair estimates, alignment questions, brake service, battery service, oil changes, inspections, and same-day store manager follow-up.
Use the Mavis contact form for customer service and support, product information, nearest location questions, price quotes, sales, commercial accounts, wholesale questions, career opportunities, and general inquiries.
Use the Mavis customer service hotline at 1-800-757-4291 for immediate assistance on customer-service issues that cannot be resolved locally.
Use the warranty pages for tire, parts, service, manufacturer warranty, road hazard, refund, or service-policy questions.
Use the Mavis Credit Card / Synchrony route for credit-card account management, payments, card applications, promotional financing, credit-card disputes, and account questions.
What to Have Before Contacting NTB Corporate Office
Before contacting NTB, Mavis, the local store, or Synchrony, gather:
- The exact NTB or Mavis store address, city, and state
- Vehicle year, make, model, mileage, tire size, and license plate if relevant
- Appointment confirmation, invoice, repair order, estimate, or tire order number
- Names of the service advisor, technician, store manager, or customer-service representative already contacted, if available
- Photos of tires, wheels, wheel locks, damage, alignment printouts, dashboard lights, brake parts, battery test results, or receipt issues if relevant
- Warranty documents, manufacturer rebate details, coupon, promotion, credit-card statement, or financing records if relevant
- A short timeline and the specific resolution you are requesting
How to Escalate an NTB Complaint
Start with the local store manager if the issue involves an appointment, technician, tire installation, wheel alignment, battery, brakes, oil change, inspection, quote, coupon, or store-level service issue. Ask the store to document the issue on the invoice or service record.
If the store does not resolve the issue, use the Mavis contact form or call customer service at 1-800-757-4291. Include the store location, vehicle details, invoice number, photos, prior manager contact, and the outcome you want.
If the complaint involves a tire defect, mileage warranty, road hazard, manufacturer warranty, parts warranty, or service policy, review the Mavis warranty and policy pages. Some tire warranties may be handled by the tire manufacturer rather than by NTB or Mavis alone.
If the complaint involves the Mavis Credit Card, promotional financing, card payments, or account status, contact Synchrony through the official Mavis Credit Card route rather than the local store.
Tires, Wheel Locks, Alignments, and Service Complaints
NTB customer complaints often involve tire availability, appointment cancellations, tire installation, wheel-lock keys, wheel damage, alignment quality, brake service, oil changes, technician availability, quoted prices, and store communication.
For tire or wheel complaints, take photos before leaving the store if possible. Keep the invoice, tire brand, tire size, DOT code, mileage, alignment printout, and any written notes from the store.
If a wheel lock key breaks, a wheel is damaged, or the vehicle cannot be serviced after the appointment begins, ask the store manager to document what happened, who is responsible for the replacement or repair, and whether the store will reimburse the cost.
For alignment complaints, keep the before-and-after alignment printout and note any pull, vibration, steering-wheel position, tire wear, or follow-up visit.
Appointment, Staffing, and Store Communication Issues
Many service complaints involve confirmed appointments that are delayed, canceled, or rescheduled because of tire availability, technician staffing, equipment problems, or store workload.
If an appointment is changed or canceled, keep the confirmation, cancellation message, arrival time, and the name of the store employee or manager who explained the issue. If you made the appointment online, save screenshots of the appointment confirmation and quoted services.
If you are repeatedly canceled or delayed, escalate through the Mavis contact form or hotline and ask for a specific store manager, district manager, or customer-service case response.
Pricing, Coupons, Rebates, and Warranty Questions
NTB and Mavis pricing complaints may involve online quotes, tire rebates, service specials, coupon restrictions, price-match questions, road-hazard coverage, installation charges, shop fees, taxes, alignment charges, and manufacturer rebate submissions.
Before approving service, ask the store to explain the full out-the-door price, including tire installation, balancing, valve stems, disposal fees, alignment, road hazard, taxes, and optional services. Keep the written estimate or online quote.
For rebate issues, keep the receipt, tire model, purchase date, rebate form, submission confirmation, and any email from the rebate processor. For warranty questions, save the warranty terms that applied at the time of purchase.
Mavis Credit Card and Synchrony Account Issues
The Mavis Credit Card is offered through Synchrony and is accepted across Mavis brands, including NTB and Tire Kingdom. Credit-card issues may involve payments, promotional financing, interest charges, application status, account login, mail payments, rebates, late fees, and credit-card disputes.
Use the official Mavis Credit Card page or MySynchrony route for account management. Keep your receipt, credit-card statement, promotional financing terms, payment confirmation, and any communications from Synchrony.
Do not post full credit-card numbers, account numbers, Social Security numbers, or financing details in public review comments.
Commercial Accounts and Fleet Service
NTB/Mavis commercial and fleet complaints may involve wholesale accounts, fleet maintenance, account billing, tax-exempt status, vehicle authorization, repair approvals, recurring service, national account pricing, or commercial account login.
Use the Mavis contact form’s commercial account or wholesale route for fleet or business questions. Include the account name, store location, vehicle information, invoice number, authorization contact, and billing details with sensitive information hidden.
Scam and Fake NTB Support Number Warning
Be careful when searching online for NTB corporate contact, National Tire and Battery corporate office, NTB corporate phone number, NTB coupon support, NTB warranty number, NTB credit-card number, or NTB rebate support. Auto-service customers can be targeted by fake coupon pages, fake rebate sites, fake credit-card support numbers, phishing emails, fake appointment confirmations, and unofficial customer-service listings.
Use Mavis.com, the official NTB page on Mavis.com, the official store locator, official appointment confirmations, official warranty pages, and official Synchrony credit-card routes before sharing account, payment, vehicle, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, driver’s license numbers, or remote computer access to anyone who contacts you unexpectedly.
Common Reasons Customers Contact NTB Corporate Office
Customers search for NTB corporate contact, National Tire and Battery corporate office, NTB corporate office, NTB headquarters, NTB corporate, National Tire and Battery headquarters, phone number for NTB, NTB corporate phone number, NTB corporate office phone number, or NTB corporate number for issues such as:
- Tire installation complaints, tire availability, damaged wheels, wheel-lock keys, or alignment problems
- Appointment cancellations, technician staffing, store delays, or poor local communication
- Brake service, oil changes, batteries, inspections, repair estimates, or service quality concerns
- Warranty, road hazard, manufacturer tire warranty, parts warranty, refunds, or rebate issues
- Mavis Credit Card, Synchrony account, promotional financing, or payment problems
- Store manager complaints, rude service, employee conduct, or district-level escalation
- Commercial accounts, fleet maintenance, wholesale questions, or business billing
- Careers, HR, privacy requests, media inquiries, or corporate contact questions
NTB Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader feedback includes positive experiences at Houston-area NTB locations and with customer service, as well as complaints about broken wheel-lock keys in Beltsville, repeated appointment cancellations, technician staffing shortages, poor store-level communication, rude manager behavior, and concerns after the NTB brand moved under Mavis.
These reviews reflect individual customer experiences and should not be treated as universal facts about every NTB store, Mavis store, technician, manager, service appointment, warranty claim, or corporate response. If you have contacted NTB, Mavis customer service, a local store, Synchrony, or another route about an NTB complaint, you can share your experience below.
About NTB National Tire and Battery
NTB, also known as National Tire and Battery, is an automotive tire and service brand. NTB began in the late 1990s and has served customers with tires, batteries, alignments, oil changes, brake service, inspections where available, flat tire repair, tire rotation, balancing, and other auto maintenance.
NTB was formerly associated with TBC Corporation. The brand is now part of the Mavis Tire family. Mavis operates a large family of automotive-service brands, including Mavis Discount Tire, Mavis Tires & Brakes, NTB, Tire Kingdom, Town Fair Tire, Tuffy, Midas, Express Oil Change & Tire Engineers, Brakes Plus, and other service brands.
Competitors and Related Corporate Office Pages
NTB competes with tire retailers, auto-service chains, battery retailers, repair shops, and dealer service departments. Customers comparing corporate office contacts and complaint routes may also want to review Mavis Corporate Office, Discount Tire Corporate Office, Firestone Complete Auto Care Corporate Office, Pep Boys Corporate Office, AutoZone Corporate Office, Advance Auto Parts Corporate Office, and O’Reilly Auto Parts Corporate Office.
Related Resources
- Official NTB Page on Mavis.com
- Mavis / NTB Contact Page
- Mavis Corporate Headquarters
- Find an NTB / Mavis Store
- Warranty Information
- Tire / Parts Warranty
- Mavis Credit Card and Financing
- Coupons and Service Specials
- Price Match Information
- About Mavis
- Mavis / NTB Careers
- Mavis Privacy Policy
- Terms of Sale
Frequently Asked Questions About NTB Corporate Office
Where is NTB corporate office located?
NTB is now part of the Mavis Tire family. Mavis lists its corporate headquarters at 100 Hillside Ave, White Plains, NY 10603. Older NTB listings may show the former TBC-era address at 4300 TBC Way, Palm Beach Gardens, FL 33410.
What is the NTB customer service phone number?
Mavis lists 1-800-757-4291 for immediate customer-service assistance. For price quotes, tire/service questions, or vehicle status, call the local NTB/Mavis store.
Is NTB still owned by TBC Corporation?
NTB was formerly associated with TBC Corporation. NTB is now part of the Mavis Tire family, and current customer support is routed through Mavis.com and local stores.
How do I complain about an NTB store?
Start with the local store manager. If the issue is not resolved, use the Mavis contact form or call customer service. Include the store location, vehicle details, invoice number, appointment date, photos if relevant, and requested resolution.
How do I contact NTB about tire warranty or road hazard coverage?
Use the Mavis warranty and policy pages, then contact the local store or Mavis customer service. Tire manufacturer warranties may require contacting the tire manufacturer directly.
How do I contact NTB about the Mavis Credit Card?
Use the Mavis Credit Card page or MySynchrony account route. Credit-card payments, account status, promotional financing, and credit-card disputes are handled through Synchrony.
Can I still use old NTB phone numbers?
Older phone numbers may still appear in older directories, but the safest current route is the official NTB page on Mavis.com, the Mavis contact page, the local store locator, and the current Mavis customer-service hotline.
Is CorporateOfficeHeadquarters.com affiliated with NTB?
No. CorporateOfficeHeadquarters.com is not affiliated with NTB, National Tire and Battery, Mavis Tire, Mavis Tire Express Services Corp., TBC Corporation, Synchrony, or any NTB/Mavis store.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone-number guidance, review themes, or escalation options change.
Page Update Note
This page was updated on July 1, 2026 to reflect NTB’s current Mavis ownership, replace the old TBC-era Palm Beach Gardens headquarters emphasis with current Mavis headquarters context, add Mavis customer-service and contact-form routing, note that no matching CSN page was found in this scan, work in QueryHunter corporate-office terms, summarize current visible COH review themes, refresh image guidance, and revise store, tire, appointment, warranty, credit-card, fleet, and complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with NTB, National Tire and Battery, Mavis Tire, Mavis Tire Express Services Corp., TBC Corporation, Synchrony, any tire manufacturer, or any NTB/Mavis store. This page is for informational, review, and complaint purposes only. It is not legal, automotive, mechanical, safety, warranty, credit, financing, rebate, employment, privacy, or consumer-protection advice. For vehicle-specific issues, tire warranties, repairs, appointments, credit-card accounts, safety concerns, privacy requests, careers, or legal matters, verify current information directly with Mavis, the local store, Synchrony, the tire manufacturer, or the appropriate official route.
Share Your Experience
If you have contacted NTB corporate office, Mavis customer service, a local NTB/Mavis store, Synchrony, a tire manufacturer, or another route about an NTB complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.
