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Reach NTB Corporate Office Headquarters 

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NTB Home Office

NTB corporate office is located in Palm Beach Gardens, Florida. As a prominent tire and battery service retailer, NTB offers a wide range of automotive services including tire installation, battery replacement, and general vehicle maintenance. This post provides comprehensive details about NTB, highlighting their corporate address, contact information, and an overview of the company’s services and market position in the automotive service industry.

Contacting NTB National Tire and Battery Corporate Office Headquarters HQ

NTB National Tire and Battery Headquarters: An Overview

NTB Corporate Office HQ

Maps and Directions To NTB Corporate Headquarters

NTB National Tire and Battery’s Role in the Automotive Service Industry

NTB is a key player in the automotive service industry, offering a variety of services including tire sales, alignments, oil changes, and battery services. Known for their expertise in tire and battery maintenance, NTB provides reliable services to vehicle owners seeking quality and affordability. The company’s commitment to customer satisfaction and vehicle safety has established NTB as a trusted name in automotive services.

NTB Corporate Headquarters

The Competitive Landscape of Tire and Battery Services and NTB’s Position

In the competitive market of tire and battery services, NTB faces competition from other service providers like Mavis, Discount Tire, Firestone Complete Auto Care, and Pep Boys. NTB differentiates itself with its wide selection of tire brands, comprehensive vehicle services, and knowledgeable technicians. The brand’s focus on providing value and convenience has helped it maintain a loyal customer base.

NTB National Tire and Battery Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with NTB’s services, product range, and overall customer care. Your feedback in the comments section is invaluable, providing insights that help others understand NTB’s operations and commitment to delivering quality automotive services. Whether you have a compliment, complaint, or suggestion, your perspectives contribute to a broader understanding of the company’s performance and customer satisfaction.

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Disclaimer

Please be aware that CorporateOfficeHeadquarters.com is not officially affiliated with NTB National Tire and Battery. The content provided is for informational purposes and serves as a platform for customer reviews, feedback, and corporate complaints.

NTB Martinsville WV Disappointing Customer Service

October 30, 2024

NTB, Heated tie rods to straighten. After replacing two tires, I took my car to NTB New Martinsville WV for an alignment. After the alignment was completed a service tech met me at my car to tell me that he had heated the tie rod to straighten it and that he had to over correct the alignment to accommodate this problem. This did not sound right to me so I asked my long time mechanic about it. He explained to me that no part of the steering system can be heated as it weakens the metal. Therefore, I had to replace the tie rods. I have tried several ways to contact NTB Corporate Office without success. I feel that NTB should be responsible for the cost of the new tie rods. Had they not been replaced they could have very well been liable for an accident or worse.

Mary Wright

NTB Tire Purchase and Installation Review

October 27, 2024

NTB, Tire Purchase and Installation 2014 Silverado HD Diesel. My wife and her sister were to take a trip of around 4,500 miles, going from Carrollton, TX to Marion, IL where there was to hook up a trailer of household items, drive to Dove Creek, CO. Empty and leave the trailer, drive to Yuma, AZ and the drive back Carrollton, TX. Since, they were driving alone, I decided to put new tires on the truck for the safe drive. On Thursday the 17th, I stop at NTB store #5/4440 located on Trinity Mill Rd and Old Denton in Carrollton, TX. After telling what I wanted, the service advisor Justin came out, looked at the tires and noted down tire size that were on the truck and other specification, and further showed me various manufacturers tire option. He recommended Michelin and since I had good experience on the current Michelin tires on the truck, I agreed and ask him to move forward. He told me the store does not have in stock but can bring over from another store later in the day or next day. I told him, that’s fine, paid $25 deposit and left. The next morning, I called at 10:00 AM and ask if the tires came in. He said yes, and that the ramp is empty and if I can over, he will have me out in an hour. Right away, I drove there around 10:15 AM and ask him to show me the tires. I notice they didn’t look the same that were on my truck. I ask and he said they are the correct tire, and he said they are the same exact tire that are currently on my truck. About 12:15 PM, he said the truck is almost ready and to pay up. I did, and we walk out and notice low air pressure on each tire. When I mentioned, he said they are going to move truck to where the check pressure for customers and get it aired. I was surprised to hear this. Usually, the tire is air pressure up during mounting). I told me the please air 65 PSI in the front and 70 PSI in the back. The tire tech said, the manufacture only recommends up to 50 PSI. I said, then there is something wrong because my tires that just came of the truck always were at 65/70. I told to look at the tires just came off and found to be LT with 80 PSI. Another service advisor came out, looked at and said they were wrong tires. I also noticed that each tire rim had two or three weights which I never had seen before. I always get my tires rotatde and balanced every 5,000 miles and never saw so many weights on rims. Of course, I was a little upset being after there almost two hours and now this. Anyway, I ask to put my old tires back. The service advisor said that he found the correct size Michelin LT Platinum at Irving store. Its only 11 miles and if I want to drive there, and they will exchange it. I laugh but then agree to leave the truck provided they have someone bring the tires and truck ready by 3:00 PM. Upon confirming, I drove home in Uber. I came back at 2:55 PM and the truck was not ready. He told me another 20 to 25 minutes. I drove off and return at 4:00 PM. Picked up the truck and while driving home, it just did not drive smooth. I felt that something is wrong, which may have to do with balancing of the tires either the second time or may not have balance the second time. Next morning, I decided to drive the truck about 15 to 20 miles on highway before the girls take off Tuesday. Sure enough, it drove rough, so I stopped by at another store nearby in the Colony store# 5/4516. William and Jereny greeted me. I explain them and they came and look at the truck tires and noted weights on tire rims. They agreed to have their tire tech look it over. After about an hour later, he came and told that all 4 tires were out of balance. He noted on store order # 9223. LF 4.25 in 1.25 out, RF 8.50 in, LR 6.5 out, RR 1.25 in. When I came out and looked at the tires, all weights were out and a small weight LR. I offered to pay, but the professional staff refuse. Great guys and while I was sitting there for an hour, there professionalism and service goes beyond call of duty. I drove off for another 15 miles and the truck drove smooth as ever. I then stop by Trinty store to tell him and there no apology. In fact, Justin told me that he will have DM call me. A week later no call, so I decided to report to corporate.

One last thing happen was, that on their way an hour before reaching Hot Springs, AR, they told me that LF low pressure light came on. They drove to Hot Spring Tire shop, and the tire shop took off the tire to check and found the value had a small leak. The shop fixed the value and finally they made it to Marion, IL. Hope the rest of the trip is safe. I hope there won’t be any further issue, but if a tire or tires start wearing off due or improper mounting and installation within near future, I will be in contact for such issue.

Appreciate and thank you.

Mohammad Mithani

NTB Disappointing Wheel Lug Issue

November 13, 2024

NTB, NTB forgot to re-install one of my locking wheel lugs. After I got 4 new tires from NTB, my Lexus Service Dealer reported that one of the locking wheel nuts was missing but they could replace it for $110. I went back to the NTB store and told them. I thought they might want to be aware of a lapse in their service. Instead of an apology, they said they didn’t understand why I didn’t check all my wheel lugs everyday when I got in the car so I knew when the (locking) nut was missing. I’m not looking for anything from NTB. But what I got was an understanding of how NTB holds its customers in contempt as soon as they get their money. NTB has A Lot to learn from Home Depot and Lowes.

Tom Sowdon

NTB Spartanburg SC Excellent Customer Service

September 7, 2024

NTB, Finally came across honest people. I went to the NTB on 8271 Warren H Abernathy Hwy, Spartanburg (Abernathy hwy), SC 29301 Saturday, Sept. 7. Thought I needed new brakes and was NOT looking forward to dishing out the money but it’s part of owning a car we have to face. While waiting I noticed the mechanics checking my brakes out and thought “oh no here it goes”. Just waiting for one of the mechanics to come in and say, “ma’am all your wheels need brakes, rotors, and we found something else”. Low and behold Gao came to me and said you don’t need any brakes. The mechanics checked and you have at least 50% left. I was floored. I ended up getting the wheels rotated and balanced since I purchased my tires here. I asked how much I owe, and she said nothing, your good to go. Being a single female, I can’t tell you how good that made me feel because we are constantly being taken advantage whether it be home improvements, shopping, car repairs, etc. Your mechanics Joey and Vlad along with Gao deserve a Huge thumbs up! This is what keeps customers coming back.

LISA SAMPSON

NTB Excellent Customer Service

February 29, 2024

My husband and I were visiting the grandchildren in Clover SC. My husband is a 73 year old Vietnam Veteran. I am 69 yrs. We noticed the tire showing 10 lbs under pressure. I went into NTB. I told Ty (employee) my problem. He said, “you don’t have a problem”. The staff repaired the tire, did not charge us. We are extremely happy. I will tell everyone about your “ Great Customer Service “. I also called and spoke with one Ashley, who said she will write an email to the Manager over that area informing him about the compliment. I asked for the Manager’s name, but she would give it to me. Thanks NTB

Danny and Elizabeth Batten
Corporate Office Headquarters