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  • Mavis Corporate Office, Headquarters Address, Phone and Complaints

Mavis Corporate Office, Headquarters Address, Phone and Complaints 

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Mavis Tire Express Services Corp. is headquartered at 100 Hillside Avenue in White Plains, New York. Mavis operates a national family of tire and automotive-service brands, including Mavis Discount Tire, Mavis Tires & Brakes, Express Oil Change & Tire Engineers, Brakes Plus, Midas, Tire Kingdom, NTB, Town Fair Tire, and Tuffy. This page provides Mavis corporate-office information, current phone-number guidance, ownership and leadership details, warranty resources, complaint-escalation steps, and visible customer-review themes.

Mavis Corporate Office Address and Phone Numbers

Corporate-phone clarification: Mavis’s current headquarters page provides the White Plains corporate address but does not publish a separate general corporate switchboard. Customers should use 1-800-757-4291 for complaints and immediate Customer Service assistance or 1-800-487-2284 for tire shopping, appointments, and general website help.

Former-number warning: Older directories and the previous version of this page may show 1-914-666-6750. That number was associated with the former Millwood office and is not presented on Mavis’s current headquarters, contact, or privacy pages as the current general corporate number.

Facility distinction: The White Plains corporate office is not a retail tire store, repair bay, vehicle pickup location, warranty-inspection center, product-return counter, warehouse, or distribution center. Use the official store locator for vehicle service, tire installation, repair inspections, appointments, and local-store complaints.

Where Is Mavis Tire Headquarters?

Mavis Tire Express Services Corp. lists its current corporate headquarters at:

Mavis Tire Express Services Corp.
100 Hillside Avenue
White Plains, NY 10603

The headquarters supports company leadership and corporate departments such as accounting, finance, information technology, Human Resources, Consumer Solutions, real estate, marketing, legal matters, vendor relations, and brand operations.

The White Plains corporate office is not intended for:

  • Buying or installing tires
  • Dropping off a vehicle
  • Obtaining an oil change or wheel alignment
  • Requesting an immediate mechanical inspection
  • Submitting a tire for warranty evaluation
  • Picking up replaced parts
  • Returning an online purchase without authorization
  • Receiving an immediate refund
  • Walking in to speak with an executive

Customers should begin with the store that sold the tires or performed the service. Contact national Customer Service when the local store cannot resolve the matter.

Is Mavis Still Headquartered in Millwood, New York?

No. Mavis now identifies 100 Hillside Avenue in White Plains as its corporate headquarters.

The former headquarters and historical company address was:

358 Saw Mill River Road
Millwood, NY 10546

The Millwood address remains in certain current legal documents as an address for specified formal dispute notices. It should not be presented as the current Mavis headquarters or ordinary Customer Service address.

Mavis Legal-Notice Address

Mavis’s current Terms of Use and Terms of Sale identify the following address for certain formal dispute notices:

Mavis Tire Express Services Corp.
358 Saw Mill River Road
Millwood, NY 10546

This specialized legal-notice address is separate from the White Plains headquarters and should not automatically be used for payments, routine complaints, vehicle repairs, warranty inspections, online returns, employment records, or other ordinary correspondence.

Review the current applicable terms before sending a formal notice.

What Is the Mavis Corporate Phone Number?

Mavis does not currently publish one separate general corporate switchboard on its official headquarters page.

Use the number that matches the reason for contacting the company:

Customers searching for the Mavis corporate phone number should normally begin with 1-800-757-4291 when the issue concerns a store, repair, warranty, invoice, refund, employee, or unresolved complaint.

Mavis Customer Service Number

Mavis Customer Service and Consumer Solutions can be reached at:

1-800-757-4291

Mavis also provides an online contact form and says form inquiries are generally answered within 48 hours.

Customer Service may assist with:

  • Unresolved store complaints
  • Tire purchases and installation
  • Appointments and waiting-time concerns
  • Incorrect or unavailable tires
  • Repair quality
  • Wheel alignment
  • Brake and mechanical work
  • Invoices and payment disputes
  • Refund status
  • Manufacturer and Mavis warranties
  • Road-hazard coverage
  • Vehicle-damage allegations
  • Employee or manager conduct
  • Price-guarantee claims
  • Escalation beyond a local store

For a tire quote, appointment, same-day availability, local tire inventory, or vehicle-status update, Mavis directs customers to the responsible local store.

Mavis Main Office and Home Office

The Mavis main office and corporate home office are located at 100 Hillside Avenue in White Plains, New York.

Corporate departments may include:

  • Executive leadership
  • Accounting and finance
  • Information technology
  • Human Resources
  • Consumer Solutions
  • Marketing
  • Real estate
  • Legal and compliance
  • Brand operations
  • Vendor and supplier relations

Calling Customer Service does not guarantee direct access to the co-CEOs, payroll, Human Resources, the legal department, a regional manager, or another particular corporate employee.

Mavis Payroll and Human Resources

Mavis does not publish a general public payroll-department telephone number.

Current and former employees should use:

  • The internal employee portal
  • The payroll or benefits contact shown on employment records
  • The employee’s current or former manager
  • An authorized Human Resources contact
  • Official company correspondence

Job applicants can contact the Talent Acquisition Team at 1-844-375-3995 or email ca*****@***is.com.

Do not send Social Security numbers, bank information, tax forms, identification documents, or employee credentials through an unverified email address or public comment.

Mavis Distribution Centers

Mavis operates distribution, transportation, warehouse, and inventory facilities that support its stores and brand network.

A distribution center is separate from:

  • The White Plains corporate headquarters
  • A Mavis retail store
  • A tire-installation shop
  • A public product-return counter
  • A Consumer Solutions office

Customers should not visit or ship products to a distribution center unless Mavis provides specific written instructions.

Vendors, carriers, employees, and commercial partners should use the facility address and contact supplied in their current contract, appointment, purchase order, shipping document, or company instructions.

Who Owns Mavis Tire?

Mavis Tire Express Services Corp. is privately held.

An investor group led by BayPine, in partnership with TSG Consumer Partners and West First Management, announced its acquisition of Mavis in 2021.

West First Management is controlled by David and Stephen Sorbaro, members of the founding family. Golden Gate Capital retained a minority interest under the announced transaction structure.

Mavis is not currently traded as an independent public company and does not have a public stock symbol.

Who Are the CEOs of Mavis?

David Sorbaro and Stephen Sorbaro serve as co-chief executive officers of Mavis Tire Express Services Corp.

The brothers have continued the Sorbaro family’s leadership while Mavis has expanded through store openings, mergers, acquisitions, franchise networks, and new services.

Executive roles can change. Vendors, applicants, journalists, regulators, and other corporate correspondents should verify current leadership before addressing important or time-sensitive communications to a named executive.

About Mavis Tire

Mavis traces its roots to Vic’s Cycle Shop, opened by Marion and Victor Sorbaro in Westchester County, New York, in 1949.

The business expanded from bicycle service into tires and was renamed Mavis Tire Supply in 1972. The Mavis name was derived from the founders’ names, Marion and Victor Sorbaro.

In 2018, Mavis Tire Supply combined with Express Oil Change & Tire Engineers and Brakes Plus, creating the national automotive-care platform now known as Mavis Tire Express Services Corp.

Mavis has since expanded through acquisitions, mergers, franchise operations, and new store openings across the United States and Canada.

Mavis Brands and Related Companies

Mavis’s current major family of brands includes:

  • Mavis Discount Tire
  • Mavis Tires & Brakes
  • Express Oil Change & Tire Engineers
  • Brakes Plus
  • Midas
  • Tire Kingdom
  • NTB
  • Town Fair Tire
  • Tuffy Tire & Auto Service

Additional regional operations and acquired businesses may continue under local or legacy names.

Mavis completed its acquisition of Midas in June 2025. Midas continues to operate as a distinct brand within the Mavis platform.

Pep Boys Acquisition Status

On July 21, 2026, Mavis announced an agreement to acquire Pep Boys from Icahn Enterprises.

As of this page update, the transaction had been announced but not yet described as completed. Pep Boys should therefore not yet be presented as an existing Mavis-owned brand.

Mavis said the proposed acquisition would increase its network to more than 4,400 service-center locations if completed.

How Many Mavis Locations Are There?

Mavis currently describes its overall family as having more than 3,500 owned and franchised retail locations across the United States and Canada following the completed Midas acquisition.

The company also refers to more than 2,100 directly operated or Mavis retail service centers across numerous states.

The figures differ because the larger total includes franchised locations and the broader family of brands.

Individual locations may open, close, relocate, change brands, or offer different services. Use the official store locator for the current address, telephone number, hours, appointment availability, and services at a particular location.

Mavis Tire and Automotive Services

Participating Mavis locations may offer:

  • Tire sales and installation
  • Flat-tire repair
  • Tire rotation and balancing
  • Wheel alignments
  • Oil changes
  • Brake inspections and repairs
  • Battery testing and replacement
  • Steering and suspension service
  • Shock and strut replacement
  • Exhaust and muffler repair
  • Air-conditioning service
  • TPMS service
  • State safety or emissions inspections where authorized
  • General automotive maintenance and repair

Services, equipment, hours, tire inventory, inspection authorization, and technician availability vary by location.

Mavis Appointments and Walk-In Service

Mavis says walk-in customers are accepted, although appointments are recommended for faster service.

An appointment does not necessarily guarantee:

  • That every tire is already physically at the store
  • Immediate entry into a service bay
  • A specific completion time
  • That additional vehicle problems will not be discovered
  • That every service can be completed the same day

Before traveling to the store, consider confirming:

  • The exact tire brand, model, and size
  • Whether the tires are physically in stock
  • The appointment date and time
  • The quoted installed price
  • The expected wait or completion time
  • Whether a deposit has been collected

How to Escalate a Mavis Complaint

  1. Contact the store promptly. Ask for the store manager while the vehicle, invoice, work order, technician, replaced parts, and inspection information remain available.
  2. State the requested resolution. Examples include completing the service, correcting an invoice, inspecting a repair, replacing a qualifying tire, refunding an unauthorized charge, or explaining a warranty decision.
  3. Request supporting records. Ask for the estimate, final invoice, alignment measurements, inspection findings, diagnostic codes, service recommendations, and warranty explanation.
  4. Request a case number. Record the date, time, store, employee role, Customer Service representative, and promised response date.
  5. Call Customer Service. Use 1-800-757-4291 for an unresolved store complaint.
  6. Submit the online contact form. Retain a copy or screenshot of the submission.
  7. Request additional review. Ask for Consumer Solutions, a district or regional manager, warranty review, billing review, or another appropriate department.
  8. Send a corporate complaint. Mail a concise chronology to the White Plains headquarters when ordinary support routes do not resolve the matter.
  9. Protect outside deadlines. Credit-card disputes, insurance claims, manufacturer warranties, regulator complaints, and formal legal notices may have separate deadlines.

A general written corporate complaint may be sent to:

Mavis Tire Express Services Corp.
100 Hillside Avenue
White Plains, NY 10603

Send copies rather than original receipts, vehicle titles, registrations, identification documents, payment cards, or warranty records.

Mavis Estimates and Work Authorization

Before authorizing work, request a written estimate identifying:

  • The tires, parts, and services
  • Quantities
  • Labor charges
  • Shop supplies
  • Tire-disposal fees
  • Taxes
  • Warranty charges
  • Manufacturer rebates
  • Store discounts
  • The estimated total

Ask the store to contact you before exceeding the approved amount or adding work.

Do not sign a blank work order. Review the final invoice and ask about unfamiliar parts, services, fees, or recommendations before leaving.

Mavis Tire Installation and Safety Complaints

Several visible reviews on this page concern tire installation, tire condition, tire sizing, lug nuts, and TPMS operation.

After tire installation, inspect or confirm:

  • The tire brand, model, and size
  • The tire size recommended for the vehicle
  • Directional and inside-outside markings
  • Inflation pressure
  • TPMS operation
  • Valve-stem condition
  • Lug-nut installation
  • Wheel condition
  • New vibrations, pulling, or warning lights

Return to the store promptly when a problem appears after installation.

Do not continue driving when loose wheels, severe vibration, rapid air loss, steering problems, brake problems, smoke, overheating, or another condition may make the vehicle unsafe.

Loose Lug-Nut Complaints

A loose wheel or loose lug nuts can create a serious safety risk.

If looseness, vibration, noise, or abnormal wheel movement is suspected:

  • Stop driving as soon as it is safe.
  • Do not continue at highway speed.
  • Photograph or record the condition when possible.
  • Contact the servicing store.
  • Arrange towing or roadside help when the vehicle may be unsafe.
  • Request written inspection findings.
  • Preserve receipts for towing or emergency work.

Incorrect Tire-Size Complaints

Incorrect or mismatched tire sizes can affect handling, stability-control systems, speedometer readings, drivetrain operation, and tire wear.

Compare the installed tire sizes with:

  • The driver-door placard
  • The vehicle owner’s manual
  • The original invoice
  • Vehicle-manufacturer specifications

Some vehicles permit alternative tire sizes, but the complete tire set must remain compatible with the vehicle and current safety requirements.

Mavis Mechanical-Repair Complaints

Mechanical-service complaints may involve brakes, batteries, steering, suspension, shocks, struts, alignments, oil changes, exhaust work, air conditioning, TPMS components, and inspections.

Keep:

  • The written estimate
  • The final invoice
  • The diagnosis
  • Diagnostic trouble codes
  • Alignment printouts
  • Parts and labor warranty information
  • Photographs or videos
  • A second written diagnosis when obtained
  • Towing and transportation receipts

Give Mavis a reasonable opportunity to inspect alleged repair problems before another shop changes the work, unless immediate repairs are required for safety.

Mavis Warranty Assistance

Qualifying purchases and services at Mavis-owned locations may be covered by Mavis warranties, manufacturer warranties, or both.

The applicable coverage may depend on:

  • The tire, part, or service purchased
  • The original invoice
  • Whether optional road-hazard coverage was purchased
  • Tire age and tread depth
  • Mileage
  • Rotation and maintenance records
  • Alignment and vehicle condition
  • The cause of the failure
  • Commercial or personal vehicle use

For warranty questions, call Consumer Solutions at 1-800-757-4291.

Bring a readable physical or digital copy of the sales invoice or receipt, relevant service records, and the affected tire or part.

New-Tire Limited Warranty

The new-tire limited warranty may cover qualifying defects in materials or workmanship. Replacement remedies may be prorated according to tire wear rather than completely free.

Limited Mileage Warranty

A qualifying mileage claim may provide a prorated credit toward replacement tires. Rotation, alignment, maintenance, vehicle condition, and other terms may apply.

Road-Hazard Limited Warranty

Road-hazard coverage applies only when it was purchased and the claim satisfies the current written terms.

Do not assume that every puncture, impact, sidewall problem, cosmetic condition, towing cost, mounting charge, balancing charge, tax, or replacement tire is fully covered.

Mechanical Parts and Labor

Parts and labor can have different warranty periods. A part described as having lifetime replacement coverage does not necessarily include free future installation labor after the labor portion expires.

Mavis Price Guarantee and Rebates

Mavis advertises a 30-day tire price guarantee for qualifying identical tire offers.

Under the advertised program, a qualifying customer may receive the price difference plus 5% when the same tire is found at a lower qualifying price within 30 days.

Keep:

  • The Mavis invoice
  • The competitor’s name
  • The exact tire brand and model
  • The tire size and specifications
  • The competing price
  • The advertisement or web page
  • The date and availability information

Installation, taxes, disposal, warranties, rebates, shipping, inventory, and other conditions can affect whether two offers qualify as equivalent.

Manufacturer rebates may require a separate claim. Keep the invoice, submission confirmation, and rebate-tracking information.

Mavis Online Product Returns

Customers should contact Mavis before shipping an online product return.

Current Terms of Sale direct customers to call 1-800-757-4291 or contact the returns department before sending products.

Do not ship a product to:

  • The White Plains headquarters
  • The former Millwood office
  • A distribution center
  • A local store

unless Mavis provides specific return authorization and shipping instructions.

Defective products may be subject to manufacturer-warranty terms rather than an ordinary refund.

Mavis Refund and Payment Complaints

Refund complaints may involve:

  • Canceled tire orders
  • Unavailable products
  • Returned online products
  • Unauthorized repairs
  • Duplicate charges
  • Warranty adjustments
  • Price-guarantee claims
  • Promised store credits

Ask the store or Customer Service to confirm:

  • The approved amount
  • The payment method receiving the refund
  • The processing date
  • The expected posting period
  • The case or reference number

The bank or card issuer may require additional time to post an approved credit.

Contact the payment provider before its dispute deadline when an unauthorized or unresolved charge remains.

Mavis Vehicle-Damage Complaints

If a customer believes a Mavis store damaged a vehicle:

  1. Notify the store before leaving when possible.
  2. Photograph the condition.
  3. Ask the manager to inspect it.
  4. Request documentation on the work order.
  5. Preserve replaced parts and related records.
  6. Request a claim or case number.
  7. Obtain a second written assessment when necessary.
  8. Avoid altering or discarding evidence before Mavis has a reasonable inspection opportunity, unless immediate repairs are needed for safety.

Do not publish a complete VIN, license plate, home address, insurance-policy number, or unredacted repair document in a public review.

Mavis Corporate Office Reviews and Complaints

The five current visible submissions on CorporateOfficeHeadquarters.com describe individual experiences involving tire condition, waiting times, employee service, tire installation, lug nuts, TPMS operation, and tire sizing.

  • North Charleston, South Carolina: A customer alleged that a tire purchased approximately two years earlier developed a slow leak and was later found by another shop to contain an internal patch.
  • Installation Wait: A reviewer reported waiting more than an hour for tires while observing little visible activity in the service bays.
  • Milledgeville, Georgia: A customer praised employees for promptly handling a low tire, identifying screws and low pressure, and providing unusually accommodating assistance while the customer waited.
  • Amazon Tire Installation: A reviewer described two separate installations arranged through Amazon and alleged loose lug nuts after both visits, along with a TPMS-related problem during the second service.
  • NTB Independence, Ohio: A reviewer alleged that an NTB location installed different and incorrect tire sizes, creating a stability-control problem. The reviewer said the store later installed correct tires and provided a future-service voucher.

NTB is part of the Mavis brand family, but the Independence submission concerns an NTB location rather than a Mavis Discount Tire store.

These comments are individual, unverified accounts. They do not establish that every Mavis or related-brand location, employee, tire, installation, appointment, repair, or warranty claim will have the same outcome.

When leaving a Mavis review, consider including:

  • The brand and store city and state
  • The approximate service date
  • The tire or service involved
  • The general problem
  • Whether the store manager was contacted
  • Whether Customer Service opened a case
  • The resolution requested
  • Whether the concern was resolved

Privacy Warning for Mavis Reviews

Automotive-service complaints can expose payment, vehicle, location, insurance, and personal information.

Do not post:

  • A complete invoice, work-order, or case number
  • A complete VIN
  • A license-plate number
  • A payment-card or bank-account number
  • A credit application or financing account number
  • A password or verification code
  • A home address
  • A personal phone number or private email address
  • An insurance-policy or claim number
  • A future appointment showing when a home or vehicle will be unattended
  • An employee’s private personal information
  • An unredacted invoice, title, registration, inspection record, or diagnostic report

Use Mavis.com or a verified local-store listing before sharing vehicle, account, payment, employment, or warranty information.

Mavis Employment and Recruitment Scam Warning

Mavis says legitimate company email addresses end in @mavis.com or @mavistire.com.

Be cautious when:

  • The sender uses an imitation domain or free personal email account.
  • The person communicates only through a mobile phone or messaging app.
  • The job offer arrives without a normal interview process.
  • The applicant is asked to buy equipment, send money, or deposit a check.
  • The sender requests bank details, identification, or tax information before employment is verified.

Verify job opportunities through the official Mavis careers website or Talent Acquisition at 1-844-375-3995.

Mavis Competitors and Related Corporate Offices

Mavis competes with national and regional tire retailers, automotive-service chains, dealerships, warehouse clubs, online tire sellers, and independent repair shops.

Other competitors and alternatives include dealership service departments, Costco Tire Centers, Walmart Auto Care Centers, Sam’s Club, Tire Rack, local tire stores, independent mechanics, and mobile tire-installation services.

Related Mavis Brand Corporate Pages

These are Mavis-owned or Mavis-operated brands rather than independently owned competitors.

Frequently Asked Questions About Mavis Corporate Office

Where is Mavis corporate headquarters?

Mavis Tire Express Services Corp. is headquartered at 100 Hillside Avenue, White Plains, NY 10603.

Where is Mavis Tire headquarters?

The current Mavis Tire headquarters is in White Plains, New York, at 100 Hillside Avenue.

What is the Mavis corporate-office address?

The Mavis corporate-office address is 100 Hillside Avenue, White Plains, New York 10603.

Is Mavis still headquartered at 358 Saw Mill River Road?

No. Mavis now identifies 100 Hillside Avenue in White Plains as its headquarters. The Millwood address remains in certain legal terms for specified formal notices.

What is the Mavis corporate phone number?

Mavis does not publish one separate general corporate switchboard on its headquarters page. Use 1-800-757-4291 for Customer Service and complaints or 1-914-984-2500 for media and privacy inquiries.

Is 1-914-666-6750 still the Mavis corporate number?

That number was associated with the former Millwood office and is not currently published by Mavis as its general corporate or Customer Service number.

What is the Mavis Customer Service number?

Mavis Customer Service and Consumer Solutions can be reached at 1-800-757-4291.

What is 1-800-487-2284?

1-800-487-2284 is the general number displayed by Mavis for tire shopping, appointments, and website help.

What is the Mavis main-office address?

The Mavis main office is at 100 Hillside Avenue, White Plains, NY 10603.

What is the Mavis home office?

Mavis’s corporate home office is its White Plains headquarters. It supports leadership, accounting, finance, technology, Human Resources, Consumer Solutions, real estate, marketing, and other company functions.

What is the Mavis payroll-department telephone number?

Mavis does not publish a general public payroll number. Employees should use authorized internal payroll, manager, benefits, or Human Resources contacts.

What is the Mavis HR phone number?

Mavis does not publish one general public HR number. Applicants can contact Talent Acquisition at 1-844-375-3995.

Where is the Mavis distribution center?

Mavis operates multiple distribution and warehouse facilities. Their addresses depend on the employee, vendor, carrier, product, and region involved. Distribution centers are not public Customer Service or return locations.

Who owns Mavis Tire?

Mavis is privately held by an investor group led by BayPine in partnership with TSG Consumer Partners and West First Management, with other investment participation.

Who are the CEOs of Mavis?

David Sorbaro and Stephen Sorbaro serve as co-chief executive officers.

Is Mavis publicly traded?

No. Mavis Tire Express Services Corp. is privately held and does not have an independent public stock symbol.

How many Mavis locations are there?

Mavis describes its overall network as more than 3,500 owned and franchised locations across the United States and Canada following the Midas acquisition.

Does Mavis own Tire Kingdom?

Yes. Tire Kingdom is fully owned and operated through the Mavis organization.

Does Mavis own NTB?

Yes. NTB is part of the Mavis family of automotive-service brands.

Does Mavis own Midas?

Yes. Mavis completed its acquisition of Midas in June 2025.

Does Mavis own Pep Boys?

As of July 23, 2026, Mavis had announced an agreement to acquire Pep Boys, but the transaction had not yet been described as completed.

Does Mavis accept walk-ins?

Yes. Mavis says walk-ins are accepted, although appointments are recommended for faster service.

How do I complain about a Mavis store?

Ask for the store manager, preserve the invoice and supporting records, and call Customer Service at 1-800-757-4291 when the concern remains unresolved.

How do I file a Mavis warranty claim?

Contact the store or Consumer Solutions at 1-800-757-4291. Keep the original invoice, service records, and affected tire or part.

Does every Mavis tire include road-hazard coverage?

No. Road-hazard protection applies only when the coverage was purchased and the current written conditions are satisfied.

Does Mavis have a tire price guarantee?

Mavis advertises a 30-day guarantee for qualifying identical tire offers. Review the current written requirements before submitting a claim.

Can I return an online product to Mavis headquarters?

No, not unless Mavis provides specific written authorization. Contact Mavis before shipping an online return and use the approved return address.

Can I mail a complaint to Mavis headquarters?

Yes. A general corporate complaint may be mailed to Mavis Tire Express Services Corp., 100 Hillside Avenue, White Plains, NY 10603. The Millwood address is reserved for certain formal notices described in current legal terms.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate addresses, headquarters information, current ownership context, phone-number distinctions, complaint guidance, related-company resources, and a public forum for first-hand customer reviews.

For Mavis, it is important to distinguish the current White Plains headquarters from the former Millwood office, legal-notice address, local stores, repair bays, distribution centers, and specialized Customer Service routes.

Addresses, phone numbers, owners, executives, brands, store counts, services, appointments, warranty terms, prices, acquisitions, and complaint procedures can change. Verify important information through Mavis, the responsible store, the applicable brand, the manufacturer, or another appropriate official source before acting.

Page Update Note

This Mavis corporate-office page was updated on July 23, 2026 to replace the former 358 Saw Mill River Road headquarters listing with Mavis’s current 100 Hillside Avenue, White Plains headquarters; preserve Millwood only as a former headquarters and specialized legal-notice address; remove the outdated 1-914-666-6750 corporate-number listing; distinguish the 1-800-487-2284 general-help number, 1-800-757-4291 Customer Service number, 1-914-984-2500 media and privacy number, and Talent Acquisition contact; confirm David and Stephen Sorbaro as co-CEOs; update BayPine, TSG Consumer Partners, and West First Management ownership information; expand the company history from its 1949 roots through the 1972 Mavis name and 2018 national-platform combination; update the current brand family and completed Midas acquisition; explain the announced but not yet completed Pep Boys acquisition; address.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with, endorsed by, or sponsored by Mavis Tire Express Services Corp., Mavis Tire Supply LLC, Mavis Discount Tire, Mavis Tires & Brakes, BayPine, TSG Consumer Partners, West First Management, Golden Gate Capital, Express Oil Change & Tire Engineers, Brakes Plus, Midas, Tire Kingdom, NTB, Town Fair Tire, Tuffy, any Mavis store, franchisee, tire manufacturer, parts manufacturer, warranty provider, financing company, payment processor, employee, executive, technician, inspection agency, or government regulator.

This page is provided for informational, corporate-contact, complaint, and review purposes only. It does not provide legal, financial, mechanical, automotive-safety, warranty, employment, insurance, or consumer-rights advice. Addresses, phone numbers, ownership, executives, brands, acquisitions, warranties, services, prices, appointments, refunds, and complaint procedures may change. Verify important information through the appropriate official source.

Share Your Mavis Experience

Have you contacted Mavis about its corporate office, local store, appointment, tire availability, quote, installation, tire sizing, lug nuts, TPMS, alignment, oil change, brake repair, battery, suspension service, vehicle damage, warranty, road-hazard claim, price guarantee, rebate, unexpected charge, refund, employee, manager, or unresolved complaint? Share your first-hand experience below and explain which Mavis brand, store, or support route you used and whether the concern was resolved.

Privacy warning: Do not post your complete invoice number, work-order number, case number, VIN, license plate, payment information, financing account, password, verification code, home address, personal phone number, private email address, insurance information, payroll or employee records, future appointment schedule, employee personal information, unredacted repair record, vehicle title, registration, diagnostic report, or other private identifying information in a public review.

Mavis Charleston SC Disappointing Experience

June 3, 2025

Mavis, I purchased a set of tires for truck 2 years ago when I had an emergency come up. Normally use another local dealer but they did not have my size in stock and due to my emergency situation, I went with Mavis against many of my friend’s advice. Had heard for many years how poor their services and/or tires were but I was forced to use them due to extreme circumstances. My children’s father passed, and I had a 10 hr drive ahead of me to be there for them. After setting in store for 4 hours getting these mounted should have been my first clue. One of the tires started having a slow leak–losing 4-5 pounds over a week. Initially thought something was wrong with stem. Was dealing with major flood damage at home so I kept adding air every so often. Yes, they were 2 years old but I only drive 15min to work so the milage was very low. Happened to mention it to a friend who visual check..mainly looking at stem when they told me that they saw a rubber lump in the treads. I didn’t think anything about it as I assumed it was something caught in treads. Took it to local shop where I purchased them and they determined I had a patch inside of tire. I live alone therefore no one drives my truck And definitely have had no tire repair done. Was informed the tire could not be repaired. I understand it is my word against theirs and have no way to prove my story but I want to get this out to as many people as I can so that others don’t go through this as I did. Not only money spent but the danger of having a blowout. I will pass the poor service and/or poor quality of tires to as many as I can. Service was performed at locally 7120 Rivers ave North Charleston, SC

T C

Mavis Disappointing Experience

May 29, 2025

Mavis, Waited over an hour to have tires put on. There was only 1 car in the whole bay Workers standing around having a good ol time cutting up. After the hour waiting we were done. Does this place only service 1 car at a time? Went elsewhere where customers are appreciated.

D

Mavis Milledgeville GA Excellent Experience

May 27, 2025

Mavis, Superior Customer Service! I was traveling to Jekyll on May 15, 2025, with my elderly mom and young granddaughter right around lunch time. The light on my car indicated my front tire was low and losing pressure. I called my husband, and he found the Mavis tire store 3001 Heritage Rd. Milledgeville, GA to be not far away. We have purchased several sets of tires from Mavis Tires in Athens, GA. and firmly believe in the outstanding service Mavis provides. I got to the store and went in and was greeted by two lovely ladies, unfortunately I have forgotten their names honestly, I was very stressed about my tire and traveling. However, they immediately found my information in the system and got right to work with having someone look at it. I explained I was traveling with my mom and granddaughter and ask if there was somewhere within walking distance to go for lunch while they checked out my car. They pointed across the street to Chilis or Captain D’s. I then said my mom could not possibly walk across that road. They immediately told me no problem we will ride you over in your car and then bring it back to service while you eat lunch. WOW amazing ok cool! We were delivered to the door at Chilis had a nice lunch and were finishing up and I call to check on my car. They tell me there was a few screws in one of my tires and the pressure was low on all 4 tires. They corrected everything and were on their way across the street to deliver my car. With one of the other employees following so I didn’t even have to go take them back across the street and could get back on the road for my travels. Truly a step Above in every way! Every single one of the employees I came in contact with were extremely kind and knowledgeable. Completely impressed with their service and ethics! Thank you so very much and Mavis you truly have a customer for life with me and my family!

D Y

Mavis DIsappointing Tire Experience

April 22, 2025

Amazon, New tires through Amazon Mavis. I had an incident 2 yrs ago where I purchased tires through Amazon. Amazon has a deal with Mavis that allows discounted mounting and balancing for a price of $15.99. I happen to stumble across this and said wow, what a saving I get by having the tires and work done a discounted prices. Well everyone, I thought things were great until one week later, I found my car shaking at low speeds. I thought my front end was going to come off. I stopped and got out of my vehicle to find all 20 of my lug nuts. Yes that all 4 wheels, were loose. If I had run on the highway, all my tires would have come off the vehicle. Fast forward to now. New management took over the location with new workers. I needed tires. There again, I ordered my tires through Amazon and set the appointment with Mavis tire. They finish my vehicle. They stated that one of my sensor had broken and they replaced it free of charge and I drove off. They handed me my tire lock, instead of putting the lock back in place. OK!!! I’ll take that. I drove off and found my tire monitor was going crazy. I called the location and they had me bring the vehicle back in. The manager tried to tell me at first that there was no issues with the tires. He stated that it was the vehicle. People, I have a Toyota Landcruiser. This vehicle has probably the least issues of any vehicle in the world. Anyway, he stated that he has to wait fir his assistant because he finally admitted that he is not a tire expert. His assistant knows more about tires than him. Great!!! I had my wife bring the vehicle back to them, only because she is the one who drives the vehicle. They fixed the issue and sent my wife out happy. Needless to say, 2 weeks later, my wife calls me at 10:30pm and says babe, I need you. There is something wrong with the car. It’s shaking and scaring me. I tell her to pull over. I run out to meet her, look down at the tire and immediately saw the lugs loose. They fixed the sensor but forgot to tighten up the wheel. OMG. I had my wife record me as I loosened my lugs by hand after jacking up the vehicle. Never again folks. I tap out. I will not endanger my family like this again. Thanks but no thanks Amazon and Mavis but this Partnership could have cost my family as well as other people who could have been in the area. It isn’t worth $80 saved or any money to be honest.

E S

Mavis NTB Independence OH Disappointing Experience

March 13, 2025

Mavis, Tire replacement. Avoid going to NTB (Independence Ohio). AKA: Mavis Company. I had the worst experience that could have cause me a fatal accident and/or my life. I made an appointment online for Dec. 18, 2024 at 12:00 pm. I sat for hours until they finally took my car in the garage bay, shortly after 2:00pm. I told Jim when I checked me in,,,,I wanted my 2 new tires on the Front. When I was checking out at 2;31pm & walked out to my car…I discovered the tires were placed on the back. I was angry, Jim told me he the tires were put on the back because I had rear wheel drive. I told him I had front wheel drive, that is why I wanted the new tires on the front for the Winter. I left angry, I didn’t want to deal with him anymore. I felt I will just get my tires rotated when I get my oil change at my usual local mechanic. Being retired, I don’t drive as much as I use to. I was on the freeway & my Electronic Stability Control on my car dash lite up. Shortly after this my car started slowing down on the freeway, hitting the gas pedal didn’t help. I panic & immediately got to the emergency area so I wouldn’t get rear ended. I was so shaken up, by this event…. I then made it to the exit ramp, got home & made a appointment with my mechanic. When I took it to Parma Autoworks. They told me nothing was wrong with my Dash light, it was working fine. So, he asked if I wanted to do a Oil change, I was about due, so I asked him to also rotate my tires, due to NTB error. My mechanic at Parma AutoWorks immediately called me asking me where I got my new tires done at. I told him NTB,,,he said that they put two different size tires, not even the proper size for my Kia. He said if they were professional, they know on the driver side door the manufactural puts a sticker the size tires for this car. My left tire size was 215-60R16; right tire was 205/65R16. According to the manufacturer both tires should have been 205/55R16. This caused my car to malfunction. How do you make a error of this magnitude???? I contacted NTB and requested to speak to a manager. A guy by the name of Mike claims he was the manager that day. I requested contact info to corporate office,,,he didn’t want to give it to me, he asked if I would explain the issue to him,,,which I did. He asked to bring my car back in & he will take care of it immediately. I did, 2 new correct tires were put on my car. I told him I should be compensated for the cost of my rotation, etc. He told me he cannot give me any monetary refunds. He gave me a voucher for a future visit for $110. I told him I will never be coming back to NTB for any kind of work. Please go elsewhere,,,,this could have cost me my life on a lazy stupid work.

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Corporate Office Headquarters