Goodyear corporate office information is useful when a customer, shareholder, employee, supplier, or business contact needs the company’s headquarters address or corporate phone number. Consumers with tire, warranty, rebate, online-order, credit-card, or Goodyear Auto Service concerns should use the appropriate customer-support route instead of calling the Akron corporate switchboard.
The Goodyear Tire & Rubber Company is headquartered at 200 Innovation Way in Akron, Ohio. The headquarters number is 1-330-796-2121, while the primary United States Customer Assistance Center can be reached at 1-800-321-2136.
Goodyear Corporate Office and Contact Information
- Legal Company Name: The Goodyear Tire & Rubber Company
- Goodyear Corporate Headquarters Address: 200 Innovation Way, Akron, OH 44316-0001, USA
- Goodyear Corporate Phone Number: 1-330-796-2121
- Goodyear Headquarters Fax Number: 1-330-796-2222
- United States Customer Assistance: 1-800-321-2136, Monday through Friday, 8:30 a.m. to 5 p.m. ET
- Canada Customer Assistance: 1-800-387-3288
- Online Sales and Post-Purchase Support: 1-800-667-8138
- Goodyear and Just Tires Credit Card Support: 1-800-767-0291; TTY callers can use 711 or another relay service
- Consumer Tire Warranty Email: go*********@******ar.com
- Consumer Contact and Live Chat: Goodyear Consumer Contact Page
- Corporate Contact Form: Contact The Goodyear Tire & Rubber Company
- Consumer Website: Goodyear.com
- Corporate Website: Goodyear Corporate
- President and Chief Executive Officer: Mark Stewart
- Chief Human Resources Officer: Nicole Gray
- Stock Symbol: Nasdaq: GT
Where Is Goodyear Headquarters?
The Goodyear Tire & Rubber Company’s global headquarters and principal corporate offices are located at:
The Goodyear Tire & Rubber Company
200 Innovation Way
Akron, OH 44316-0001
United States
Goodyear identifies this address on its corporate website and in its current annual reporting. The company’s principal corporate telephone number is 1-330-796-2121.
What Is the Goodyear Corporate Phone Number?
The Goodyear headquarters switchboard is:
Use this number for appropriate corporate, business, shareholder, supplier, or executive-office inquiries. It should not be described as a dedicated customer-service, tire-claim, store-complaint, employee-benefits, payroll, or Human Resources number.
Does Goodyear Have a Public Human Resources Phone Number?
Goodyear does not currently publish one general companywide Human Resources phone number on its official public contact page.
Job applicants should use Goodyear’s official employment resources. Current and former employees should use the Human Resources, payroll, benefits, retirement, leave, or employee-support channels provided through their workplace documents or internal systems.
Nicole Gray is Goodyear’s Senior Vice President and Chief Human Resources Officer, but the corporate switchboard should not be labeled as her office or as a dedicated HR hotline.
Choose the Correct Goodyear Support Route
- General tire or product question: Call Customer Assistance at 1-800-321-2136.
- Possible tire warranty claim: Begin with the selling dealer or an authorized Goodyear Tire & Service Network provider and retain the purchase and maintenance records.
- Online tire order or post-purchase support: Call 1-800-667-8138.
- Goodyear.com receipt or invoice: Call 1-800-667-8138 and select the post-purchase support option.
- In-store receipt: Contact the store that completed the sale or service.
- Goodyear Auto Service complaint: Contact the store manager first, then Customer Assistance if the concern remains unresolved.
- Independent Goodyear dealer complaint: Contact the dealer’s manager or owner before asking Goodyear Customer Assistance for additional guidance.
- Tire recall question: Use Goodyear’s official recall lookup and have the DOT tire identification number available.
- Rebate submission or status: Use the official Goodyear Rebate Center.
- Goodyear or Just Tires credit card: Call 1-800-767-0291.
- Customer assistance from Canada: Call 1-800-387-3288.
- Commercial truck, aviation, racing, motorcycle, or specialty tire: Use the product-specific contact route published by Goodyear.
- Employment application: Use Goodyear’s official careers resources rather than calling Customer Assistance.
- Corporate or business inquiry: Call the Akron headquarters switchboard at 1-330-796-2121.
What to Have Before Contacting Goodyear
Prepare the following information when it applies:
- Tire brand, product line, and size
- DOT tire identification number
- Purchase date and retailer
- Original invoice or receipt
- Vehicle year, make, model, and mileage
- Current tire mileage
- Tire rotation, alignment, balancing, and maintenance records
- Air-pressure history when available
- Photographs of the tread, sidewall, bead, or affected area
- Store or dealer contacted
- Previous Goodyear case number
- Rebate tracking information when applicable
- A concise description of the requested resolution
Goodyear Customer Service, Tire Warranty and Complaint Help
Goodyear Tire Warranty Claims
A possible Goodyear tire-warranty claim should normally begin with the dealer that sold the tires or an authorized Tire & Service Network provider. Bring the tire, warranty brochure when available, purchase invoice, and relevant maintenance records.
Goodyear’s warranty center includes information about:
- Highway auto and light-truck tire replacement
- Tread-life limited warranties
- Goodyear’s satisfaction guarantee for eligible tires
- Cooper, Kelly, Mastercraft, and Starfire tire coverage
- Tire & Service Network service warranties
Warranty eligibility depends on the particular tire, purchase date, tread depth, mileage, maintenance history, vehicle use, and exclusions stated in the applicable written warranty. Not every tire or condition qualifies for free replacement.
Goodyear’s current highway auto and light-truck warranty information directs United States customers to 1-800-321-2136 and publishes go*********@******ar.com for consumer-relations correspondence.
Tire Cracks, Bulges, Splits, Air Loss and Safety Concerns
A tire with a bulge, deep crack, visible cord, significant sidewall damage, unusual vibration, rapid air loss, or suspected structural problem should be inspected promptly by a qualified tire professional.
Do not continue driving on a tire that appears unsafe merely to preserve a complaint. Install a safe spare, arrange roadside assistance, or have the vehicle transported when necessary.
When reporting a concern:
- Photograph the entire tire and the affected area.
- Record the DOT number, tire size, and product name.
- Record the vehicle mileage and estimated tire mileage.
- Keep maintenance, rotation, alignment, and balancing records.
- Ask the dealer to document its inspection findings.
- Do not discard the tire while a claim is being reviewed unless instructed or required for safety.
The appearance of damage does not by itself establish a manufacturing defect. Tire condition can be affected by impacts, road hazards, inflation, loading, alignment, maintenance, installation, age, storage, vehicle condition, and other factors.
Goodyear Tire Recall Information
Use the official Goodyear Tire Recall Lookup to review current recall information.
The DOT tire identification number is normally located on the sidewall. Because the complete code can appear on only one side of the tire, the vehicle may need to be inspected from underneath or the tire removed by a professional to read the entire number.
A recall applies only to the brands, product lines, sizes, manufacturing plants, and production-date ranges identified in the recall notice.
Goodyear Auto Service and Dealer Complaints
Goodyear Auto Service locations can provide tire installation, rotation, balancing, alignment, repair, oil changes, brake service, batteries, inspections, and other automotive services. Available services differ by store.
Goodyear also sells tires through independent dealers and Tire & Service Network providers. Goodyear states that not all network providers are owned and operated by the company.
For a store or service complaint:
- Contact the store manager or dealer that performed the work.
- Explain the service, date, vehicle, receipt, concern, and requested resolution.
- Ask the location to inspect the vehicle or tire when appropriate.
- Save the invoice, photographs, diagnostic reports, repair estimates, and correspondence.
- Request written confirmation of any promised rework, refund, adjustment, replacement, or claim review.
- Contact Goodyear Customer Assistance at 1-800-321-2136 when further help is needed.
If the dealer is independently owned, responsibility for the local transaction, employees, pricing, repairs, or alleged vehicle damage may rest with that dealer or its operating company.
Online Orders, Returns and Cancellations
Call 1-800-667-8138 for help with a Goodyear.com order, appointment, invoice, delivery, installation arrangement, return, or cancellation.
Keep:
- Order number
- Order date
- Installer or store selected
- Payment confirmation
- Appointment information
- Cancellation or return confirmation
- Prior chat or telephone case number
Refund and cancellation eligibility depends on the order status, product, installation status, return terms, and payment method.
Goodyear Rebate Complaints
Use the official Goodyear Rebate Center to submit a qualifying rebate or check its status.
A rebate submission can require:
- Purchase invoice
- Tire quantity and product name
- Retailer name and address
- Purchase date
- Purchaser name and address
- Eligible payment type
- Offer number
Promotions can have purchase dates, submission deadlines, participating-product requirements, retailer restrictions, and credit-card conditions. Keep copies of the offer and every submission confirmation.
Goodyear Credit Card Support
Call 1-800-767-0291 for Goodyear or Just Tires credit-card assistance. TTY callers can use 711 or another relay service.
Do not send credit-card numbers, account statements, passwords, security codes, dispute documents, or payment information to the general corporate email or a public review form.
About Goodyear, Ownership and Leadership
The Goodyear Tire & Rubber Company was founded in Akron, Ohio, in 1898 by Frank Seiberling. The company began by manufacturing rubber products that included horseshoe pads, poker chips, carriage tires, and bicycle tires before growing with the automobile industry.
Goodyear now develops, manufactures, distributes, and sells tires and related products for consumer vehicles, commercial applications, aviation, racing, motorcycles, and other specialized uses. Consumer product families include Assurance, Eagle, Wrangler, and ElectricDrive.
Goodyear also owns or supports tire brands that include Cooper, Kelly, Mastercraft, and Starfire. Product availability, warranties, and distribution differ by brand and market.
Who Owns Goodyear?
The Goodyear Tire & Rubber Company is a publicly traded corporation. Its common stock trades on the Nasdaq Global Select Market under the symbol GT.
Goodyear is not owned by Michelin, Bridgestone, Firestone, Continental, Discount Tire, or another competing tire company.
Who Is the CEO of Goodyear?
Mark Stewart is President and Chief Executive Officer of The Goodyear Tire & Rubber Company. He joined Goodyear and its board of directors in January 2024.
Executive roles can change. Shareholders, vendors, journalists, applicants, and business correspondents should verify current titles through Goodyear’s official leadership page.
Who Leads Goodyear Human Resources?
Nicole Gray is Goodyear’s Senior Vice President and Chief Human Resources Officer. She was appointed to the position effective July 2024.
Goodyear does not publish her office telephone number as a general employee, applicant, payroll, or benefits contact.
Goodyear Competitors and Related Corporate Offices
Goodyear competes in the global tire market with Michelin, Bridgestone, Continental, Pirelli, Hankook, Yokohama, Toyo, and other tire manufacturers.
Goodyear Auto Service stores and participating dealers also compete with tire retailers, automotive-service chains, warehouse clubs, online tire sellers, and independent repair facilities.
Live and relevant CorporateOfficeHeadquarters.com pages include:
- Firestone Corporate Office
- Tires Plus Corporate Office
- Discount Tire Corporate Office
- NTB Corporate Office
- Mavis Tire Corporate Office
Tire Rack, Costco Tire Center, Sam’s Club Tire & Battery Center, Walmart Auto Care Center, independent tire dealers, and local repair shops can also compete for tire sales and installation.
Goodyear Reviews and Complaints on CorporateOfficeHeadquarters.com
Two Goodyear reader reviews are currently visible on this CorporateOfficeHeadquarters.com page. Both carry one-star ratings and were posted between December 21, 2024, and February 4, 2025.
The visible reviews describe:
- A reader’s allegation that three tires purchased in 2022 developed similar inner-sidewall splits after approximately 40,000 miles
- A reader’s dissatisfaction with road noise from Goodyear Assurance all-season tires purchased through Sam’s Club
These reviews describe individual reader experiences and allegations. CorporateOfficeHeadquarters.com has not inspected the tires, vehicles, receipts, maintenance records, inflation history, road-hazard history, retailer records, warranty files, photographs, or final claim outcomes.
The reviews should not be interpreted as proof of a manufacturing defect or as representative of every Goodyear tire, retailer, service location, or customer experience.
A useful Goodyear review should identify:
- Tire product line and size
- Retailer or service location
- Approximate purchase date
- Vehicle type
- Approximate tire mileage
- General maintenance and rotation history
- Issue observed
- Dealer and Goodyear support routes used
- Whether a warranty inspection occurred
- The response and final outcome
Do not include a complete DOT number, VIN, license plate, payment information, home address, private case record, or unredacted receipt.
Frequently Asked Questions About Goodyear Corporate Office
Where is Goodyear corporate headquarters?
The Goodyear Tire & Rubber Company is headquartered at 200 Innovation Way, Akron, OH 44316-0001.
What is the Goodyear corporate phone number?
Call the Goodyear headquarters switchboard at 1-330-796-2121.
What is the Goodyear customer-care number?
Call 1-800-321-2136 for general consumer questions and tire-warranty assistance in the United States.
What is Goodyear’s online-order phone number?
Call 1-800-667-8138 for online sales and post-purchase support.
What is the Goodyear HR phone number?
Goodyear does not publish one general public Human Resources phone number on its official contact page. Applicants should use official career resources, while employees should use the internal HR contact provided by their workplace.
What is Goodyear’s fax number?
Goodyear lists its headquarters fax number as 1-330-796-2222.
How do I file a Goodyear tire warranty claim?
Begin with the selling dealer or an authorized Goodyear Tire & Service Network provider. Bring the tires, purchase invoice, warranty information, and relevant maintenance records. Call 1-800-321-2136 for additional assistance.
How do I complain about a Goodyear Auto Service location?
Contact the store manager first. Document the service, receipt, vehicle condition, response, and requested resolution. Contact Goodyear Customer Assistance if the store does not resolve the concern.
What should I do if a Goodyear tire has a crack, split, or bulge?
Have the tire inspected promptly by a qualified tire professional. Do not continue driving when the tire appears unsafe. Preserve the tire, photographs, receipt, DOT information, mileage, and maintenance records for a possible warranty review.
How do I check for a Goodyear tire recall?
Use Goodyear’s official recall lookup and compare the complete DOT tire identification number with the product, plant, and production-date ranges in the recall notice.
What is the Goodyear credit-card phone number?
Call 1-800-767-0291 for Goodyear or Just Tires credit-card assistance.
Who owns Goodyear?
The Goodyear Tire & Rubber Company is publicly traded on Nasdaq under the symbol GT.
Who is the CEO of Goodyear?
Mark Stewart is Goodyear’s President and Chief Executive Officer.
Official and Related Goodyear Resources
- Official Goodyear Consumer Website
- Official Goodyear Corporate Website
- Goodyear Consumer Contact and Live Chat
- Goodyear Corporate Contact Information
- Goodyear Support Center
- Goodyear Tire Warranty Center
- Auto and Light-Truck Tire Warranty
- Goodyear Tire & Service Network Warranty
- Goodyear Tire Recall Lookup
- Register Goodyear Tires
- Goodyear Rebate Center
- Goodyear Leadership
- Goodyear Company History
- Working at Goodyear
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides researched corporate addresses, telephone numbers, official support routes, company information, and a public forum for customer reviews. This page distinguishes Goodyear’s Akron headquarters from Customer Assistance, online sales, credit-card support, tire dealers, Goodyear Auto Service stores, independent network providers, Human Resources, and warranty channels.
Disclaimer
CorporateOfficeHeadquarters.com is an independent website and is not affiliated with The Goodyear Tire & Rubber Company, Goodyear Auto Service, any Goodyear dealer, Tire & Service Network provider, retailer, employee, credit-card issuer, vehicle manufacturer, repair facility, or insurer. This page is provided for informational, review, complaint, and feedback purposes.
CorporateOfficeHeadquarters.com cannot inspect tires or vehicles and cannot access orders, invoices, warranty files, rebate submissions, credit-card accounts, store surveillance, service records, employee files, recall records, refunds, or private complaint cases.
This page does not provide legal, mechanical, warranty, insurance, employment, or safety advice. Tire condition and warranty eligibility should be evaluated through the appropriate Goodyear, dealer, and qualified professional channels.
Page Update Note
This page was reviewed and updated on August 25, 2026. Corporate addresses, telephone numbers, executives, warranties, recalls, product ownership, store operators, support hours, and complaint procedures can change. Confirm time-sensitive information through Goodyear’s official websites.