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  • Discount Tire Corporate Office Headquarters, Address, Phone Number and Complaints

Discount Tire Corporate Office Headquarters, Address, Phone Number and Complaints 

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Discount Tire corporate office headquarters is located at 20225 North Scottsdale Road, Scottsdale, AZ 85255. The verified Discount Tire corporate phone number is 1-480-606-6000. Discount Tire is a privately held tire and wheel retailer legally operated by The Reinalt-Thomas Corporation and also uses the America’s Tire name in some markets. Customers may contact Discount Tire headquarters after trying the appropriate local store, Customer Care, regional office, online-order, warranty, rebate, or financing route for an unresolved complaint.

Discount Tire Corporate Office and Headquarters Contact Information

The corporate switchboard should not be confused with Customer Care, purchasing assistance, a local store number, a regional office, rebate support, or Synchrony credit-card account support. Choosing the department connected to the transaction or complaint will generally provide access to the records needed to review the issue.

Discount Tire corporate office headquarters in Scottsdale Arizona
Discount Tire is headquartered in Scottsdale, Arizona.

Discount Tire Headquarters Address in Scottsdale, Arizona

Discount Tire headquarters is located at 20225 North Scottsdale Road, Scottsdale, Arizona 85255. This is the company’s main corporate office and the address people are generally looking for when searching for Discount Tire corporate office, Discount Tire headquarters, Discount Tire corporate headquarters, Discount Tire HQ, Discount Tires headquarters, Discount Tire company headquarters, or the Discount Tire corporate phone number.

Discount Tire is privately held and operates through The Reinalt-Thomas Corporation. The company was founded by Bruce T. Halle in Ann Arbor, Michigan, in 1960 and later established its headquarters in Arizona.

Discount Tire does business under its primary name in most markets and as America’s Tire in parts of California, Pennsylvania, and New Jersey. Customers of America’s Tire can generally use the same company contact, store, regional-office, and Customer Care resources.

Discount Tire Corporate Office vs. Customer Care

Discount Tire corporate headquarters handles company-wide leadership, corporate operations, legal matters, real estate, vendor relationships, careers, major business concerns, and higher-level unresolved issues. The corporate office is not normally the first contact for routine appointments, online orders, store receipts, tire availability, installation questions, returns, warranty requests, or rebate claims.

Discount Tire Customer Care can assist with copies of invoices, order status, tracking, order changes, cancellations, returns, rebates, promotions, store feedback, pricing questions, warranties, and general support. Customers can call 1-888-459-4077 or 1-888-588-3563.

For help selecting tires, wheels, or accessories, call 1-888-458-5988 or use the purchasing-assistance options on Discount Tire’s official website.

Discount Tire Headquarters vs. Regional Offices

Discount Tire maintains regional offices that help support stores within designated geographic areas. A regional office is different from the main corporate headquarters and may be a more appropriate escalation route for an unresolved complaint involving a particular store or district.

The Arizona regional office is located at 16100 N. Greenway-Hayden Loop, Suite E-100, Scottsdale, AZ 85260, and can be reached at 1-602-996-0201. This should not be confused with Discount Tire headquarters at 20225 North Scottsdale Road.

Regional office addresses and phone numbers vary by state and operating region. Use the official Discount Tire Regional Office Directory to identify the correct office rather than contacting an unrelated region.

Choose the Correct Discount Tire Contact Route

  • Store visit or installation concern: Contact the store involved and ask for the store manager or assistant manager.
  • Appointment or wait-time issue: Contact the store or manage the appointment through Discount Tire’s official website.
  • Online order, invoice, tracking, cancellation, or return: Contact Customer Care at 1-888-459-4077.
  • Tire or wheel purchasing question: Call 1-888-458-5988.
  • Warranty or Tire Protection Certificate: Begin with a Discount Tire or America’s Tire store and keep the original invoice and certificate information.
  • Rebate or promotional claim: Call 1-866-892-8078 or use the instructions connected to the specific promotion.
  • Discount Tire credit-card account: Use Synchrony’s account-management and payment channels rather than the corporate switchboard.
  • Regional store escalation: Use the official regional-office directory to identify the office assigned to the store’s area.
  • Employment inquiry: Search and apply through Discount Tire Careers.
  • Unresolved company-level matter: Contact corporate headquarters after documenting the store, Customer Care, or regional routes already attempted.

What to Have Before Contacting Discount Tire Corporate

  • The Discount Tire or America’s Tire store address and store number
  • The appointment, purchase, installation, or service date
  • The invoice, receipt, order number, or Customer Care case number
  • The tire and wheel brand, model, size, and quantity involved
  • Your vehicle year, make, and model when relevant
  • A description of the installation, vibration, balancing, TPMS, damage, refund, or service concern
  • The names or positions of store employees and managers previously contacted
  • Photographs or inspection records, with private information removed
  • A concise timeline of previous calls, visits, and responses
  • The specific resolution you are requesting

Do not publish full payment-card numbers, credit account numbers, driver’s-license information, vehicle identification numbers, home addresses, phone numbers, email addresses, passwords, employee personal information, or unredacted invoices in public comments.

How to Escalate a Discount Tire Complaint

Begin with the Discount Tire or America’s Tire store involved. Ask to speak with the manager and explain the issue, relevant dates, transaction details, prior conversations, and requested resolution. Store management can often review the invoice, appointment, installation records, tire condition, wheel condition, employee interactions, and available warranty information.

If the store does not resolve the issue, contact Discount Tire Customer Care at 1-888-459-4077 or 1-888-588-3563. Request a case or reference number and keep notes showing the representative, date, promised follow-up, and expected response time.

A complaint involving a particular store may also be directed to the regional office assigned to that location. Use Discount Tire’s official regional-office directory to find the correct address and phone number.

If the store, Customer Care, and regional office do not resolve a substantial matter, write to Discount Tire corporate headquarters at 20225 North Scottsdale Road, Scottsdale, AZ 85255. Include copies rather than original documents and remove unnecessary private financial, identity, or account information.

Discount Tire Installation, Vibration, and Vehicle-Damage Complaints

Installation complaints may involve balancing, vibration, tire pressure, TPMS sensors, wheel fitment, lug nuts, wheel damage, scratches, missing parts, directional tire placement, noise, or concerns noticed after service. Contact the servicing store promptly and ask for an inspection.

Keep the invoice and document when the issue began, the speeds or driving conditions under which it occurs, dashboard warnings, visible damage, and any inspection performed by another qualified service provider. Avoid continued driving when a tire, wheel, fastening component, pressure problem, or vibration may make the vehicle unsafe.

An urgent roadside or vehicle-safety problem should not wait for a response from corporate headquarters. Move the vehicle to a safe location and contact appropriate roadside, towing, emergency, or qualified automotive assistance.

Discount Tire Returns, Refunds, and Online-Order Complaints

Return and refund concerns may involve an incorrect tire or wheel, online-order cancellation, delayed shipment, damaged product, installation problem, product fitment, refund timing, or disagreement about a custom-ordered item.

Discount Tire directs customers making a return to bring the product, receipt or order number, and original payment method to a store. Review the current official return policy because eligibility, documentation, refund timing, and possible custom-order conditions may vary.

For online order status, tracking, changes, cancellations, returns, or invoice copies, contact Customer Care. Keep order-confirmation emails, shipment records, receipts, and written support responses until the issue is resolved.

Discount Tire Warranties and Tire Protection Certificates

Tire concerns may involve a manufacturer’s limited warranty, road-hazard damage, treadwear, a repairable puncture, an optional Certificate for Repair, Refund or Replacement, or disagreement about whether a tire qualifies for assistance.

Begin with a Discount Tire or America’s Tire store so the tire can be inspected. Bring the original invoice, warranty materials, Certificate information, service records, and vehicle mileage when applicable.

Certificate terms, tread-depth requirements, time periods, exclusions, and available resolutions can depend on the product and contract. Review the current Certificate documents rather than relying only on a verbal description given at the time of purchase.

Discount Tire Rebates, Promotions, and Credit-Card Complaints

Rebate complaints may involve missing documentation, submission deadlines, qualifying products, purchase dates, claim status, prepaid cards, or promotional conditions. Use the instructions attached to the specific offer and call rebate support at 1-866-892-8078 when necessary.

The Discount Tire credit card is issued and serviced by Synchrony. Questions about statements, payments, interest, account access, credit limits, late fees, lost cards, or suspected account fraud should be directed through Synchrony’s official account-management channels.

A store or corporate complaint about the underlying tire purchase is separate from a credit-card account dispute. Keep the purchase invoice and credit-card statement, but share account details only through verified private channels.

Discount Tire Reviews and Complaints

Discount Tire reviews vary by store, region, product, appointment type, employee team, vehicle, and issue involved. Positive feedback may mention helpful employees, convenient appointments, product selection, tire inspections, repairs, installation service, or clear explanations.

Complaints may involve wait times, appointment scheduling, product availability, installation, balancing, vibration, TPMS sensors, wheel condition, invoices, refunds, warranties, Certificates, rebates, online orders, pricing, or difficulty reaching the appropriate escalation route.

When leaving a Discount Tire review below, identify the store city and state, approximate service date, issue category, department contacted, response time, and whether the matter was resolved. Do not identify employees unnecessarily or publish private payment, account, vehicle, address, phone, or email information.

Fake Discount Tire Support and Payment Warning

Use DiscountTire.com, America’s Tire’s official website, an official store page, or a phone number published by Discount Tire before providing transaction or account information.

Be cautious with fake rebates, surveys, employment offers, refund messages, payment demands, social-media accounts, and advertisements displaying unofficial customer-service numbers. Do not provide passwords, one-time passcodes, complete card numbers, bank login information, credit credentials, or remote access to a device in response to an unsolicited call, email, or text.

Discount Tire Competitors and Related Corporate Office Pages

Customers researching Discount Tire corporate office information may also compare other tire, automotive-service, and warehouse retailers. Related corporate office pages include Goodyear Corporate Office, Firestone Corporate Office, and Costco Corporate Office.

Related Resources

Frequently Asked Questions About Discount Tire Corporate Office

Where is Discount Tire headquarters?

Discount Tire headquarters is located at 20225 North Scottsdale Road, Scottsdale, AZ 85255.

What is the Discount Tire corporate phone number?

The verified Discount Tire corporate office phone number is 1-480-606-6000.

How do I contact Discount Tire corporate?

Call the corporate office at 1-480-606-6000 or send written correspondence to 20225 North Scottsdale Road, Scottsdale, AZ 85255. Routine store, order, refund, and warranty concerns should normally begin with the store or Customer Care.

What is Discount Tire’s Customer Care number?

Discount Tire currently lists 1-888-459-4077 and 1-888-588-3563 for Customer Care.

Is 20225 North Scottsdale Road a regional office?

No. It is Discount Tire’s corporate headquarters. Discount Tire maintains separate regional offices for store and market support.

What is the Arizona Discount Tire regional office?

The Arizona regional office is at 16100 N. Greenway-Hayden Loop, Suite E-100, Scottsdale, AZ 85260. Its phone number is 1-602-996-0201.

Is America’s Tire the same company as Discount Tire?

America’s Tire is a name Discount Tire uses in parts of California, Pennsylvania, and New Jersey. Both brands use the same broader company resources.

How do I complain about a Discount Tire store?

Begin with the store manager. If the matter remains unresolved, contact Customer Care and request a case number. You may then contact the appropriate regional office or corporate headquarters when further escalation is necessary.

Who handles Discount Tire credit-card payments?

The Discount Tire credit card is issued and serviced by Synchrony. Use Synchrony’s official website, app, or account-support channels for payments and account questions.

Who owns Discount Tire?

Discount Tire is privately held and operates through The Reinalt-Thomas Corporation.

Who is the CEO of Discount Tire?

Dean Muglia is Discount Tire’s chief executive officer. Michael Zuieback serves as executive chairman.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, leadership, complaint-route, and review information for retailers, automotive companies, restaurants, financial institutions, travel companies, and other major organizations. This page is designed to help readers distinguish Discount Tire headquarters from a local store, Customer Care, purchasing assistance, a regional office, rebate support, warranty service, Synchrony account support, and careers.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Discount Tire, America’s Tire, The Reinalt-Thomas Corporation, Tire Rack, Synchrony, any tire or wheel manufacturer, any Discount Tire store, any regional office, any employee, or any customer-service representative. This page is provided for informational purposes only.

Addresses, phone numbers, executives, store locations, regional offices, products, prices, inventory, service availability, return policies, warranty terms, Certificate coverage, rebates, promotions, financing terms, and complaint procedures may change. Visit DiscountTire.com or contact the company through an official channel for current information.

Share Your Experience

Have you contacted Discount Tire corporate office, a Discount Tire or America’s Tire store, Customer Care, a regional office, rebate support, warranty support, or another company department? Share your experience with an appointment, tire purchase, installation, wheel service, vibration, TPMS concern, invoice, online order, refund, return, warranty, Certificate, rebate, credit-card purchase, employee interaction, or corporate escalation below.

Helpful reviews include the store city and state, approximate date, issue type, support route used, response time, and whether the complaint was resolved. Please do not post payment-card information, credit account numbers, passwords, vehicle identification numbers, home addresses, phone numbers, email addresses, private employee information, or screenshots containing personal data.

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Discount Tire Garden City KS Unresolved Disrespectful Customer Service

July 13, 2026

Discount, Tire, Loyal customer treated like a child. I have been a loyal Discount Tire customer for many years. When I lived in Dallas, Discount Tire was always my first choice. I even lobbied for Discount Tire stores in two Texas communities, so I was genuinely excited when the Garden City, Kansas location opened. I live about 70 miles from Garden City and was there on June 27 for medical testing. I knew I needed at least two new tires, and because two of my existing tires were from Discount Tire, I wanted to see if any warranty or rebate remained. Although I only needed two tires, I considered replacing all four because I travel frequently. I drive an older van that I have had since I returned from the mission field in 2023. Living on a limited income, every maintenance expense is carefully planned. When I arrived, the TPMS warning light on the dashboard was not on. I do have a check engine light but that has nothing to do with the tires. I had previously experienced issues with the right front tire, but the TPMS system had always worked correctly and alerted me when there was a problem. Hunter assisted me. We negotiated the price because the installation charges were higher than I expected. At no point did anyone discuss removing, replacing, or the condition of my tire pressure sensors. Had that conversation occurred, I would have remembered it. About 30 minutes later I left the store, and almost immediately the tire warning light came on. When I called Hunter after arriving home, he initially said he didn’t remember me and even asked if I was sure I had been at Discount Tire. Only after I referenced my receipt did he tell me to bring the vehicle back. Since I would not be returning to Garden City for another week, I stopped at a local co-op. When they checked the tires with a TPMS scan tool, they seemed to think that there were no TPMS sensors installed, where sensors had previously existed. I was also told that the tires installed were already two years old. When I returned to the Garden City store, Hunter was unavailable, so I spoke with Jackson and Jonathan. Jonathan first insisted he had personally discussed the sensors with me. When I told him that never happened, he changed his story and claimed he had told Hunter, who supposedly informed me. That also never happened. He then repeatedly changed his explanation, first saying none of my tires had sensors, then saying only the passenger-front tire lacked one, and later claiming the warning light had already been on when I arrived. None of those statements are true. The check engine light was on, but not the TPMS warning light. The conversation became argumentative and dismissive. By that point, I felt I was being gaslighted. I was repeatedly told conversations had occurred that never happened, and the explanation kept changing as I challenged each version of events. Rather than addressing my concerns, I was made to feel as though my memory of the events was the problem. Only after I told Jonathan I would file a corporate complaint did he suddenly offer to install one sensor at no charge. That does not resolve the underlying issue or restore my confidence that the vehicle was serviced properly. I left feeling disappointed, misled, and taken advantage of. This is not the level of honesty, professionalism, or customer service I have always associated with Discount Tire. As a new business in a community the size of Garden City, reputation matters. I sincerely hope this location reflects the standards that built Discount Tire’s reputation elsewhere, because this experience did not. I would appreciate a thorough review of this incident, including how my vehicle was serviced and why I received multiple conflicting explanations from store personnel. I also request that Discount Tire restore my TPMS system to the condition it was in when I arrived by replacing and programming any sensors that were removed or by providing a clear explanation if they contend the sensors were already missing. Additionally, because I was required to make another 140-mile round trip to address a problem that occurred immediately after the service, I believe reimbursement for my travel expenses would be appropriate. Finally, I would appreciate a written response explaining what occurred, what steps will be taken to prevent similar situations in the future, and what Discount Tire intends to do to restore my confidence as a long-time customer. I hope this matter can be resolved professionally and fairly. I would much rather continue recommending Discount Tire than feel compelled to warn others about my experience.

J

Discount Tire DIsappointing Experience

March 17, 2025

Discount Tire, Traveling with wife grandson and two dogs. I got a left rear flat today 3-17-25 . Crippled it to Discount Tire.I get there, though they seemed busy they were pumping them up. It’s 3:45. I need one tire replaced , I got them at Discount. They told me 8:00pm if then. What is going on?. This place ruined a spring break because they wouldn’t help a traveler 1200 miles from home.

M H

Discount Tire Frustrating Experience

January 28, 2025

Discount Tire, Certificate of Nothing….One year and 16 days ago we purchased 4 new tires for our Chevy Traverse. We paid extra to get 4 Certificates, one for each tire obviously. We were told the certificates cover nearly everything and how most of the time they will replace a tire with a new one should something happen. One year and 16 days later the left front tire blew on the freeway. We take it in and show the certificate paperwork for the tires, they do a visual inspection and upon returning tell us that the damage is not covered for either the blown tire or the other front tire that had warn down severely because “the damage and the wear are due to you vehicle not being aligned properly”. When I point out that there were barely over 9k miles since they were put on he just repeats himself. I say to him if the alignment is/was so bad why would they just throw 4 new tires on without saying a word? He tells me they don’t do alignments to which I reply, yes I know but any good tire man can just look at the old tires being replaced and see by the wear that the vehicle is badly aligned. He says nothing. One year ago and 16 days we spent over $1400 on those barely year old tires and now they want me to pay another $800 for the two front replacements and give me a lousy credit of $180 “just to be nice about the certificate misunderstanding”. This is terrible. Discount Tire needs to cover at least 90% of the loss. I would have gladly taken it to get it aligned before spending all that money had they just mentioned it even once. I left a message at their corporate office a week ago and I’m still waiting for a return call! I’m not done with this. I want what is fair. If I wanted to rent tires every year I would have.

E B

Discount Tire Disappointing Experience

January 7, 2025

Discount Tire, Disappointing and misleading practice. I decided to put my second vehicle back on the road since my husband’s death; this way my grandkids would have a vehicle to drive instead of the one I drive. I went to Discount Tires store#VAB06 and put 4 brand new tires on my 2012 Suzuki Grand Vitara. The installer broke the stud and told me that the lug wasn’t threaded correctly and that’s why he broke it. I was told that I had to take my vehicle to another auto place called Big Als Muffler and Brake for them to install a new stud and it would only run me about $20-$25. I take my Suzuki to the business for the repair and I’m told that just 1 stud repair will run me $198 before any type of discount:. they tell me to go back to Discount Tires because they should be fixing my vehicle and not me. So I go back to your store#VAB06 and was told by the manager Joe that I went to the wrong Big Als so I go to the Big Als that Joe tell me to go to and when I show them my lug nut with the broken stud the 3 mechanics that came to the counter said “I see that Discount Tires are doing it again making the customer pay for the repair.” Joe told me to go to Big Als on Battlefield Blvd when I get there, I’m told that I need an appointment. so, they give me one for tomorrow. Joe never gave me another paper stating that the storeVAB06 would cover the repair since your employee broke the stud. I’m an elderly handicapped lady on a fixed budget who feels like I was taken advantage of especially because of what was stated by the mechanics at the repair shop.

M L M H

Discount Tire Disappointing Customer Service

October 18, 2024

Discount Tire, I am dissatisfied lately with service and workmanship. I have had my tire sensors replaced and they go out then they want to charge me again, they are under warranty. I also was told that my rims were chipping/flaking and that is why my tire was leaking air (2x told). They wanted to sell me 1 rim @ $650.00 a piece. Took it to another tire place, to have rim sealed, had a nail in my tire. Took nail back to Discount Tire( my tire has not leaked since) discount tire said no not possible all staff has been working their for at least 4mo. So I asked my technician he has only been there for a week and a half. I spend thousands with discount tire every year I just expected more from the customer service.

T L
Corporate Office Headquarters