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Reach Pep Boys Corporate Office

Reach Pep Boys Corporate Office

Pep Boys’ corporate office is located in Pennsylvania. This post provides detailed insights into Pep Boys, including their main office address, contact numbers, and an overview of the company’s services in the automotive parts and service industry. Also included are customer reviews, ratings, and complaints regarding Pep Boys.

How To Contact Pep Boys Corporate Office Headquarters HQ

Pep Boys Headquarters Address:

Pep Boys
1 Presidential Blvd Suite 400,
Bala Cynwyd, PA 19004
United States

Pep Boys Corporate Office Contact Information:

Pep Boys Corporate Office Phone Number: 1-215-430-9000
Pep Boys Human Resources HR: 1-215-430-9000
Pep Boys Customer Service Phone Number: 1-800-PEP-BOYS (1-800-737-2697)
Pep Boys Complaint Department: Use the customer service number provided
Pep Boys Email Help and Chat: Contact Page

Map and Directions to Pep Boys HQ

Pep Boys Company Bio:

Founded in 1921, Pep Boys is a leading automotive aftermarket service and retail chain, offering vehicle maintenance, repair services, and auto parts. Known for its wide range of automotive products and services, Pep Boys serves customers through numerous locations across the United States.

Services and Products:

Pep Boys provides:
– Automotive repair and maintenance services
– Tires and tire services
– Auto parts and accessories
– Roadside assistance services

Customer Focus:

Pep Boys focuses on car owners and DIY enthusiasts, offering solutions for vehicle maintenance, repair needs, and auto parts supply.

Pep Boys Competitors:

In the competitive automotive service industry, Pep Boys stands out for its comprehensive service offerings, including repair, maintenance, and tire services. Competing with other chains like Firestone, Jiffy Lube, TireChoice, Take 5, and Midas, Pep Boys differentiates itself with its one-stop-shop approach, catering to a wide variety of automotive needs under one roof, and a strong focus on customer service and quality workmanship.

Pep Boys Customer Reviews and Ratings:

Customers often appreciate Pep Boys for their comprehensive service offerings, availability of auto parts, and knowledgeable staff. Reviews may vary based on service experiences at different locations.

Pep Boys Complaints and Issues:

Common complaints may include customer service experiences, quality of repair work, or pricing concerns. Pep Boys addresses these issues through its customer service team and store management.

Pep Boys Official Website:

For more information about their services, products, and store locations, visit Pep Boys’ Official Website.

Why Trust Corporate Office Headquarters?

CorporateOfficeHeadquarters.com aims to provide accurate and current information about companies like Pep Boys. Our goal is to be a trusted resource for comprehensive corporate details and customer insights in the automotive parts and service industry.

Disclaimer

Note: Corporate Office Headquarters is not officially affiliated with Pep Boys. The content provided is for informational purposes only and serves as a platform for customer reviews, complaints, ratings, and feedback.

Sharing Your Experience with Pep Boys Complaints, Reviews, Feedback, and Comments

We invite you to share your experiences with Pep Boys’ automotive services, customer support, and product offerings. Your feedback is valuable in helping others make informed decisions regarding auto maintenance and repair services. Feel free to leave your comments and reviews below.

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Pep Boys Disappointing Customer Service

November 25, 2024

Pep Boys, I took my car for an oil change & when the car was done the technician Antonio told me I needed a new battery. My car was on the entire time he was changing my oil and it drained my battery. My car would not start. The manager TJ did absolutely nothing to assist. I spent money on a tow and Uber to bring my car to Nissan just for them to tell me my battery was fine and it started up. I need a refund for all my expenses ASAP ! I will Never go to another Pep Boys again!

Angela

Pep Boys Customer Service Issue

November 1, 2024

Pep Boys, I do not know if you are the one to receive my other letter about my problem with Pep Boys. I went in for a oil change and was told of a problem with a belt and that fluid has to be flushd. I told them to do the job, but when they were none and I was ready to leave my check engine came on. when I went back inside they said that this light was on when I came in. If it as why didn’t they say so when they were telling was was wrong with my car? then I was told I would have to pay for it to be put on the machine to find out what was wrong and they would have to fix it. why would I let someone to mess up my car fix it. I went to RK Chevy, and found out that something was unpluged. Now did they do this when they were fixing the belt or did they do this to get more money? Also when I got home and looked at the paper work I found out that I had bought insurace for the belt , it was not even told to me at the time. I found out when I called the insurance company they were not happy about this and said they should of been told about this. I guess you know now that I will never use Pep Boys again and as going to write the BBB about this.

margaret f vasquez

Pep Boys Fast Service With A Smile

January 12, 2024

I want to send a “atta boy” and thank you to Cooper Mcarn service manager for Pep Boys at 2580 Beach Boulevard Biloxi, MS.

My starter on the car went out the day before New Years eve and I’m visiting from Indiana staying in a hotel. Luckily AAA hauled it to Pep boys who even though it was a holiday text me on what service was being preformed on my car. I was notified it was completed early Monday morning and I had no way of getting to Pep Boys except to walk, Cooper arranged for a Lyft ride, something I would have had no clue on how to do and they even picked up that cost.

Cooper Mcarn and Pep Boys saved me alot of worry and second guessing because I knew exactly what was happening.

Thank you again

Steve Forrester

Complaint Department Pep Boys

December 13, 2022

At Pep Boys. Been here since 7:30 and they opened at 8:00 and they just took my car in for service at 9:05am. Getting the refurbished wheels put on with the old tires and new brakes on all four wheels. Taking the old wheels on the car to be Rehabbed. Intend to return with the rehabbed wheels and buy 4 new tires. Hope I’m out by noon.

The salesman refused to sell me brakes without rotors. He said the rusted edge will make noise. I said they shouldn’t if they are installed right. Now I have to go elsewhere. Trying to up sell me just cost them the brake sale and the new tires when I get the next wheels back, and inspection.

And all future sales.

They have closed their retail parts and accessories area for good. The only do service now but not for long.

I’m typing this as I await my car to be returned to me at Pep Boys in Warminster, Pa. 10:19am

Charles H Fratz