Take 5 Oil Change corporate office headquarters is located at 440 South Church Street, Suite 700, Charlotte, NC 28202. The official public Take 5 phone number is 1-980-365-5166. Take 5 does not currently identify a separate brand-specific executive switchboard or dedicated complaints-department number. Take 5 Oil Change is part of Driven Brands Holdings Inc., whose corporate telephone number is 1-704-377-8855. Customers with service, pricing, coupon, refund, oil-leak, vehicle-damage, filter, coolant, or employee complaints should normally contact the shop involved and submit the official Take 5 contact form before escalating an unresolved concern to the Charlotte corporate office.
Take 5 Oil Change Corporate Office Contact Information
- Brand: Take 5 Oil Change
- Parent Company: Driven Brands Holdings Inc.
- Take 5 Corporate Headquarters Address: 440 South Church Street, Suite 700, Charlotte, NC 28202, USA
- Official Take 5 Contact and Support Number: 1-980-365-5166
- Separate Public Take 5 Executive Switchboard: Not currently identified
- Driven Brands Corporate Phone Number: 1-704-377-8855
- President of Take 5 Oil Change: Tim Austin
- Driven Brands President and Chief Executive Officer: Danny Rivera
- Parent-Company Stock Symbol: DRVN on Nasdaq
- Official Take 5 Website: Take5.com
- Official Contact Form: Contact Take 5 Oil Change
- Find a Shop: Take 5 Location Finder
- Oil Change Services: Take 5 Services
- Coupons and Offers: Current Take 5 Offers
- Fleet Program: Take 5 Fleet Services
- Current Fleet Account Support: 1-888-999-9497
- Careers: Take 5 Oil Change Careers
- Franchise Information: Take 5 Franchise Opportunities
- Media Inquiries: ne**@**********ds.com
- Driven Brands Website: Driven Brands
- Driven Brands Investor Relations: Driven Brands Investors
The official Take 5 public number, 1-980-365-5166, should not be confused with a local oil-change shop, Driven Brands headquarters, Fleet Account Support, Human Resources, a franchise owner, or a dedicated vehicle-damage claims department. Most complaints require information held by the shop that performed the service.
Where Is Take 5 Oil Change Headquarters?
Take 5 Oil Change headquarters is located at 440 South Church Street, Suite 700, Charlotte, North Carolina 28202. The brand shares this Charlotte corporate address with its parent company, Driven Brands.
This is the address people generally seek when searching for Take 5 corporate office, Take 5 Oil Change corporate office, Take 5 corporate headquarters, Take 5 corporate number, Take Five Oil Change corporate office, or the Take 5 corporate-office phone number.
The Charlotte headquarters is not an oil-change shop, vehicle-inspection location, repair facility, parts counter, or place where customers should bring a vehicle for evaluation. Service complaints should begin with the location that performed the work.
Take 5 Corporate Office vs. Customer Support and Local Shops
Take 5 corporate headquarters handles company leadership, brand operations, marketing, technology, corporate employment, media, franchise strategy, fleet programs, legal matters, and higher-level unresolved concerns.
The official Take 5 contact team handles questions, comments, concerns, and compliments submitted through the contact form or by calling 1-980-365-5166.
The local shop should normally be contacted first for concerns involving the oil type, oil level, filter, drain plug, fluid top-off, air filter, wiper blades, coolant service, price, coupon, employee interaction, receipt, or possible vehicle damage.
Take 5 has both company-operated and franchised locations. A franchised shop may have a separate owner or operating company responsible for local service and employment matters. The receipt and official location page may help identify the shop involved.
Choose the Correct Take 5 Support Route
- Question before an oil change: Call the local shop and ask which oil types, filters, services, prices, and coupons are available.
- Incorrect charge or coupon: Speak with the shop manager and retain the receipt, advertisement, and offer terms.
- Oil level, filter, or drain-plug concern: Contact the shop immediately and explain what was observed.
- Oil warning light, major leak, smoke, fumes, or engine noise: Stop driving when it is safe to do so and obtain appropriate professional assistance.
- Possible vehicle damage: Notify the servicing shop and Take 5 promptly before evidence, fluid levels, or damaged components are altered when safely possible.
- Refund request: Begin with the manager at the shop that processed the payment.
- Unresolved location complaint: Submit the official Take 5 contact form and include the shop, date, vehicle, receipt, and prior response.
- Fleet account: Call 1-888-999-9497 or use the Fleet Program route.
- Employment question: Use the official careers site or the employee support route provided by Driven Brands.
- Franchise employee issue: Contact the franchise owner or employer shown on the employment records.
- Franchise opportunity: Use the official Take 5 franchise website.
- Corporate-level unresolved concern: Contact Driven Brands only after the shop and Take 5 contact process have been documented.
What to Have Before Contacting Take 5 Corporate
- The shop address, city, and state
- The date and approximate time of service
- The vehicle year, make, model, and engine type
- The mileage shown at the time of service
- The receipt or invoice number, shared only through a private official channel
- The oil type, quantity, filter, and additional services listed on the receipt
- The coupon, advertisement, or quoted price involved
- Photographs of leaks, fluid levels, warning lights, or damaged components
- A written inspection or diagnostic report when available
- Towing, rental-car, diagnostic, or repair receipts
- The names or roles of employees and managers previously contacted
- The support case or contact-form reference
- A concise timeline and the specific resolution requested
Do not post a vehicle identification number, license-plate number, complete receipt, payment information, home address, insurance details, employee personal information, phone number, email address, or unredacted diagnostic records in public comments.
How to Escalate a Take 5 Oil Change Complaint
Begin with the manager of the shop that performed the service. Explain what happened, when the service occurred, what the receipt shows, what symptoms appeared afterward, and the resolution being requested.
For an active leak, warning light, unusual noise, smoke, or other condition that could indicate a serious problem, avoid continuing to operate the vehicle when doing so may cause additional damage or create a safety risk. Arrange appropriate towing or professional inspection when necessary.
Ask the shop to document the complaint and provide the name or role of the manager handling it. Keep copies of the receipt, photographs, diagnostic results, repair estimates, and correspondence.
If the location does not resolve the concern, submit the official Take 5 contact form or call 1-980-365-5166. Include the shop location, service date, vehicle information, receipt details, prior contacts, supporting documents, and requested resolution.
For a substantial concern that remains unresolved, written correspondence may be sent to:
Take 5 Oil Change / Driven Brands
440 South Church Street, Suite 700
Charlotte, NC 28202
Send copies rather than original receipts, titles, repair records, checks, or financial documents. Do not send vehicle parts or fluids to the corporate office unless the company provides specific written instructions.
Common Reasons Customers Contact Take 5 Corporate Office
- Finding the Take 5 corporate address or phone number
- Difficulty reaching a shop manager or obtaining follow-up
- Oil overfill, underfill, wrong oil, or disputed oil quantity
- Loose, leaking, damaged, or incorrectly installed oil filters
- Drain-plug leaks, stripped threads, or oil-pan concerns
- Warning lights, smoke, fumes, noises, or drivability problems after service
- Alleged vehicle damage or reimbursement requests
- Coupon, pricing, discount, tax, fee, or add-on disputes
- Air-filter, cabin-filter, wiper, coolant, or fluid-service concerns
- Refunds, credits, or promised corrections that were not completed
- Employee interactions, shop safety, cleanliness, or service delays
- Fleet accounts, careers, Human Resources, media, or franchise questions
Take 5 Oil Change Service Complaints
Oil-change complaints may involve the oil type, oil quantity, filter, drain plug, oil cap, dipstick reading, fluid top-offs, tire-pressure check, service time, or a maintenance reminder that was not reset.
Review the receipt before leaving the shop. Confirm the oil type, number of quarts, filter, additional products, discounts, taxes, and total charge.
If a concern is noticed immediately, ask the shop to inspect it before the vehicle leaves. When the issue is discovered later, contact the location promptly and document the mileage and vehicle condition.
Do not attempt extensive repairs or dispose of damaged parts before the shop or another qualified professional has had an opportunity to inspect the concern, unless immediate action is necessary for safety or to prevent further damage.
Oil Leak, Warning Light, or Vehicle-Damage Complaints
A leak or warning light after an oil change can have several possible causes and should be evaluated promptly. Do not assume the cause based only on timing, and do not continue driving a vehicle with an oil-pressure warning, major leak, smoke, severe engine noise, or another condition that may be unsafe.
Photograph the ground, engine compartment, warning lights, dipstick reading, and visible components when it is safe to do so. Record the mileage and the time the symptom first appeared.
Notify the servicing shop and ask how it wants the vehicle inspected. For a vehicle that cannot be driven safely, ask whether towing should be arranged and whether the company will review the expense.
An independent written diagnosis can help identify whether the concern involves the oil-change service or an unrelated vehicle condition. Ask the inspecting facility to describe its observations without removing or discarding relevant parts when possible.
Reimbursement for diagnostics, towing, repairs, rental vehicles, or other expenses is not automatic. Obtain authorization when possible and keep every receipt.
Take 5 Pricing, Coupon, and Receipt Complaints
Pricing complaints may involve the advertised oil-change price, conventional versus synthetic oil, additional quarts, filter type, shop supplies, taxes, optional additives, air filters, wipers, coolant service, or a coupon that did not apply.
Before authorizing service, ask for the expected total and whether the vehicle requires additional oil, a specialty filter, or another product not included in the advertised price.
Review coupon restrictions, participating locations, expiration dates, oil-type exclusions, and vehicle limitations. A franchised shop may participate in offers differently when permitted by the offer terms.
If the final bill differs from the quoted price, ask the manager to explain each charge and identify which work was authorized. Keep the advertisement or coupon with the receipt.
Take 5 Refund and Warranty Complaints
Refund requests should begin with the shop that collected the payment. State whether the request concerns an incorrect charge, incomplete service, coupon dispute, duplicate payment, defective product, or alleged workmanship problem.
Take 5 does not prominently publish one universal public warranty or claims policy covering every service and location. Ask the shop and Take 5 support to identify the policy, franchise procedure, or claim-review process applicable to the transaction.
Keep written confirmation of any promised refund, credit, repeat service, inspection, or repair review. Record the amount, approval date, original payment method, and expected processing time.
Air Filters, Wipers, Coolant, and Additional Service Complaints
Take 5 locations may provide engine and cabin air filters, windshield-wiper replacement, coolant exchange, fluid top-offs, tire-pressure checks, and other maintenance services in addition to oil changes.
Available services differ by shop and vehicle. Ask what will be inspected or replaced, the product brand or specification, the price, and whether the old part can be shown before approving additional work.
For a disputed filter, wiper, coolant, or other service, keep the receipt and photograph the installed component or vehicle condition. Contact the shop promptly if a part appears loose, incorrect, damaged, or missing.
Take 5 Human Resources and Employment Questions
Take 5 does not publish 1-704-927-2500 as its current Human Resources number. Current and former corporate employees are directed to submit HR and payroll cases through DrivenLink.
Employees of franchised Take 5 shops generally must contact the franchise company that employed them. The shop name, pay statement, tax form, or employment agreement may identify that employer.
Job applicants should use the official Take 5 careers website. Do not publish employee identification numbers, payroll records, tax forms, health information, disciplinary records, schedules, or private workplace correspondence in public comments.
Take 5 Oil Change Reviews and Complaints
Take 5 reviews vary by location, franchise owner, technician, vehicle, oil type, service performed, and escalation route. Positive feedback may mention fast service, helpful employees, convenient stay-in-the-car oil changes, fluid top-offs, or clear explanations.
Commenters on this page have discussed alleged oil overfilling, vehicle symptoms following an oil change, coupon and pricing disagreements, refund requests, and difficulty reaching an effective support route.
Some older comments on this page concern Take 5 Car Wash rather than Take 5 Oil Change. Those comments should not be treated as reports about the oil-change location or service unless the reviewer clearly identifies an oil-change shop.
When leaving a Take 5 review below, include the shop city and state, approximate service date, vehicle type, service performed, issue category, support route used, response time, and whether the complaint was resolved.
Fake Take 5 Coupons, Support, and Employment Warning
Use Take5.com, the official location finder, a verified shop page, or contact information published by Take 5 before providing vehicle, account, or payment information.
Be cautious with fake coupons, giveaway messages, employment offers, refund notices, unofficial corporate numbers, and websites that imitate Take 5 branding.
Do not provide passwords, one-time security codes, full payment-card numbers, bank-login information, gift-card payments, cryptocurrency, wire transfers, or remote access to a device in response to an unsolicited message.
Take 5 Competitors and Related Corporate Office Pages
Take 5 competes with national and regional quick-lube, tire, and automotive-maintenance companies. Related corporate-office pages include Jiffy Lube Corporate Office, Valvoline Corporate Office, Mavis Tire Corporate Office, and Midas Corporate Office.
Related Resources
- Official Take 5 Oil Change Website
- Contact Take 5 Oil Change
- Find a Take 5 Shop
- Take 5 Oil Change Information
- Take 5 Oil Change Services
- Windshield-Wiper Replacement
- Take 5 Coupons and Offers
- Take 5 Fleet Program
- Take 5 Oil Change Careers
- Take 5 Franchise Information
- Driven Brands Corporate Website
- Driven Brands Leadership
- Driven Brands Investor Relations
- Driven Brands Privacy Center
Frequently Asked Questions About Take 5 Corporate Office
Where is Take 5 Oil Change headquarters?
Take 5 Oil Change headquarters is located at 440 South Church Street, Suite 700, Charlotte, NC 28202.
What is the Take 5 corporate phone number?
The official public Take 5 contact number is 1-980-365-5166. Take 5 does not currently identify a separate public brand-specific executive switchboard.
Is 1-704-927-2500 still the Take 5 corporate number?
Take 5’s current official contact page publishes 1-980-365-5166. The older 1-704-927-2500 number should not be presented as the currently verified corporate, complaint, or Human Resources number.
What is the Driven Brands corporate phone number?
Driven Brands, the parent company of Take 5, lists 1-704-377-8855 as its corporate telephone number. It is not a substitute for the local shop or Take 5 customer-support process.
Who owns Take 5 Oil Change?
Take 5 Oil Change is owned by Driven Brands Holdings Inc., a publicly traded automotive-services company listed on Nasdaq under the ticker symbol DRVN.
Who is the president of Take 5 Oil Change?
Tim Austin is executive vice president and president of Take 5 Oil Change.
How do I complain about a Take 5 Oil Change location?
Contact the shop manager first, then submit the official Take 5 contact form or call 1-980-365-5166. Include the shop, service date, vehicle information, receipt, prior response, and requested resolution.
What should I do if my vehicle leaks oil after a Take 5 service?
Contact the shop immediately. If there is a major leak, oil-pressure warning, smoke, unusual engine noise, or another unsafe condition, stop driving when it is safe and obtain appropriate professional assistance.
How do I report vehicle damage after a Take 5 oil change?
Notify the servicing shop and Take 5 support promptly. Preserve the receipt, photographs, mileage, warning lights, damaged parts, diagnostic report, towing records, and repair estimates.
Does every Take 5 location have the same owner?
No. Take 5 operates through both company-owned and franchised locations. The responsible operating company may differ by shop.
How do former Take 5 employees contact Human Resources?
Former corporate employees are directed to DrivenLink. Former employees of a franchised location should contact the franchise company that employed them.
Is Take 5 Car Wash still owned by Driven Brands?
No. Driven Brands completed the sale of its U.S. car-wash business to Whistle Express in April 2025. Take 5 Oil Change remains a Driven Brands business.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, ownership, leadership, complaint-route, and review information for automotive-service companies, retailers, restaurants, airlines, hotels, financial institutions, and other major organizations. This page is designed to help readers distinguish Take 5 headquarters from local oil-change shops, franchise operators, customer support, Fleet Services, Human Resources, careers, media, and Driven Brands corporate contacts.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Take 5 Oil Change, Driven Brands Holdings Inc., any Take 5 franchisee, Whistle Express Car Wash, any shop, employee, technician, vehicle manufacturer, parts supplier, insurer, towing company, or customer-support representative. This page is provided for informational purposes only and is not legal, mechanical, warranty, insurance, employment, or safety advice.
Addresses, phone numbers, executives, ownership details, shop operators, services, prices, coupons, oil specifications, warranties, claim procedures, fleet programs, employment processes, and complaint routes may change. Visit Take5.com, consult the vehicle manufacturer’s recommendations, and contact a qualified automotive professional for current information concerning a particular vehicle.
Share Your Experience
Have you contacted Take 5 Oil Change corporate office, a shop manager, customer support, a franchise owner, Fleet Services, Human Resources, careers, or Driven Brands? Share your experience with an oil change, leak, oil level, filter, drain plug, coolant service, air filter, wiper replacement, coupon, price, refund, vehicle-damage concern, employee interaction, or corporate escalation below.
Helpful reviews include the shop city and state, approximate service date, vehicle type, service performed, issue category, support route used, response time, and whether the complaint was resolved. Please do not post vehicle identification numbers, license plates, full receipts, payment information, insurance details, medical information, home addresses, phone numbers, email addresses, private employee information, or screenshots containing personal data.
