Reach Take 5 Corporate Office 

On November 8, 2024, I was in the Wendy’s parking lot near Take 5 Oil Change at 1572 Mentor Avenue, Painesville, Ohio, when I overheard a heated confrontation between an employee and a customer. The situation escalated, with the employee raising their voice and behaving aggressively. The customer remained calm, but the interaction was concerning enough that I contacted the authorities. I later learned they had already been notified. I also attempted to reach Take 5’s customer service to report what I witnessed but was unable to get through after being on hold for 30 minutes. This experience raised questions about how the company handles serious issues. The behavior I observed was extremely unprofessional, and I hope Take 5 takes steps to address the situation. Based on this incident, I would not feel comfortable visiting this location or recommending it to others.

Take 5, Dana manager at Cortez Blvd Brooksville FL. I have been a customer at this location for awhile. It had gone from good to very bad, vaccums – towels-broken machinery plus other problems. Tommys across the street was new & started using, Then I got 3 months for $15 for their.best,Itwas up so I went back to try take 5 again. What a difference I met Dana the manager & told her what a big difference, complete change. I signed up for a monthly plan. You don”t want want to lose a good employee like her.

Take 5, Unprofessional. Ignored me for 5 minutes, then couldn’t answer simple questions. Will never return to that Take 5.🤬 Pascagoula, MS.

Take 5, #654 48th St/Chandler Bl, Phoenix AZ 85048 Terrible Manager Lizz S. Went to website, requested call, customer service agreed to text me $25.00 off Coupon, upon arriving the next day, the text coupon was no longer showing. While waiting to be next customer at bays, the 3rd was not open due to staffing shortage. Mgr Lizz S comes out yelling to me and another car at the 2nd bay, she yells pull put and starts flagging our cards to come forward as if there were a lot of waiting customers. I told Lizz, the $25 coupon no longer showed therefore I wanted to confim I would get the $25 off, she assured me I would. One the car in the bay moved out she directed me to pull in. I asked for the total prices, she said she would get that info for me, after pulling in the bay, she opened my hood, then I asked again for the price, again she states she would get the total price for me. Mind you where in AZ over 100 heat and I had my 2 grand kids in car seat and my A/C doesn’t work is the reason for arriving early a.m, as to avoid the extreme heat. Waited another 20 min, Lizz disappeared. I was concerned she might be under the car draining my oil before she gave me the total costs, once she appeared, again I asked for total cost. she got very loud, stated she had to get the total from the computer. I stated I want to know the cost before work begins, she gets the cost from computer, so I asked why was the price higher after I had calculated the cost she gave me, I asked where is the additional $5 from, she stated its a shop fee, then pointed to the sign next to my car showing the prices. No way can I see the complete sign becuase it is way below window view.I said a shop fee? She then stated I can pull my car out and leave if I dont wan to pay the amount, I stated Ive waited here over 30 minutes and its getting hot now, and I am not going to leave and go some place elese at this point, she again stated, I am the manager and if you want you can leave, you are yelling at me. In which I was not yelling I was trying to engage in a reasonable conversations as to the cost breakdown. Again she stated if you want you can pull your car out . So I stated I asked you what was the cost when I first drove up and you continued to delay giving me that info then have me pull into the bay. The guy that did the actual work was very respectful, but Lizz is not professional, she is rude and loud, and will delay in giving you total cost for oil change. I told Lizz I will be making a complaint with corp because she should never have been given the job of a manager when she is so unprofessional and rude to customers. I will never do business with Take 5 nor any of its other affiliated oil change companies.

Take 5, not paying their bill. Work was done @ the Store in Wills Point, TX 75169 for a customer. Take 5 brought this to Ben’s Mobil to be fixed. Fuel filter housing was @ engine busted and leaking from improper removal of filter cap, Replaced fuel filter housing assembly. $1442.13 for this work has never been paid. Tried all different ways to contact this company no luck. This needs to be paid.