Reach Midas Corporate Office 

Dear Midas Auto Services, I am writing to formally lodge a complaint regarding a recent service I received at your location. On September 16, 2024, I paid $1,699 for an exhaust pipe, gasket, and oxygen sensor replacement for my 2017 Hyundai Tucson. The service was performed at one of your location (1502 W Main Street St. Charles IL 60174), and I trusted that the price and work quality would be up to Midas’s reputable standards. However, upon returning home to Cleveland, Ohio, I noticed a loud noise coming from my car. Concerned, I brought my vehicle to your Midas location at West 117th St in Lakewood, Ohio. To my dismay, the staff there informed me that I needed a new converter and quoted an exorbitant price of $2,600. This price seemed significantly inflated, so I sought a second opinion from my personal mechanic. My mechanic confirmed that I indeed needed a new converter but quoted me only $400 for the replacement. Additionally, he reviewed the previous work done and pointed out that I had been overcharged for the exhaust pipe, gasket, and oxygen sensor installation. This experience has left me deeply dissatisfied with both the pricing and service quality at Midas. I strongly feel that I have been taken advantage of and overcharged for basic services. I am requesting a full review and reimbursement of the inflated charges I incurred, as well as a fair resolution regarding the new converter. If this matter is not resolved promptly and satisfactorily, I will be left with no choice but to escalate the situation. I intend to take my complaint to social media platforms and, if necessary, contact local news outlets to inform the public of the unfair treatment and pricing practices I encountered at Midas. I hope we can resolve this matter quickly and professionally. I look forward to your prompt response.

The mechanic was awesome! I went to the Midas 315 N Dale Mabry, Tampa, Fl address to have new brakes put in. I made an appointment for 7:30am. Myself and the mechanic were outside waiting for the lazy manager to finally show up at 7:45, and then take 15 minutes to put the lights on. The manager said he did not have me down for an appointment but I know it was him on the phone the day before. The mechanic was Robert and he was fabulous! My car was finished at 9:40am ( because the manager had to order the parts!). Between 8:00am and 9:40am Robert completed 9 cars! Another lazy and loud manager arrives at 9:00am and another mechanic arrived at 9:30. Robert should be the manager of this location because he was moving at 100mph, not 10mph like the other 2!

Hi, my name is Angela I am seeking legal against Midas at 1415 Cortez Road West in Bradenton Florida 34207. Midas had my car towed and impounded. I was told the community center wasn’t repairing my car to be fixed and I had hit a pothole on their property. The day I was told they were paying for the repair my family member sent triple aaa to retrieve my car the very same day I was told they were not fixing my vehicle was already towed and impounded the day before I was told I had proof triple aaa went there to retrieve my vehicle. I was out of town due to some health issue I don’t know where my care is. Midas had no right to impound my car before I was told that wasn’t paying for the repairs I have an interview coming up with two news stations about being a single mother I have no means to get my car out its been impounded since the 11 th of September 2023 and am just getting back in town