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  • O’Reilly Auto Parts Corporate Office Headquarters, Address, Phone Number, Complaints and Reviews

O’Reilly Auto Parts Corporate Office Headquarters, Address, Phone Number, Complaints and Reviews 

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O’Reilly Auto Parts is an automotive aftermarket parts and accessories retailer headquartered in Springfield, Missouri. This page provides updated O’Reilly Auto Parts corporate office and headquarters information, including the Springfield HQ address, corporate phone numbers, customer service contacts, store complaint routes, return and warranty guidance, O’Rewards support, review themes, and escalation tips for customers.

O’Reilly Auto Parts Corporate Office and Headquarters Contact Information

Headquarters / Corporate Office Update

O’Reilly Auto Parts corporate headquarters are located at 233 South Patterson Avenue, Springfield, MO 65802-2298. This is the address customers often search for as O’Reilly Auto Parts corporate office, O’Reilly headquarters, O’Reilly Auto Parts headquarters, O’Reilly corporate address, O’Reilly head office, O’Reilly Auto Parts Springfield MO corporate office, and O’Reilly Auto Parts headquarters location.

The older version of this page listed 1-417-862-6708 as the headquarters phone number and 1-417-862-2674 as an HR phone number. This update separates those more carefully. O’Reilly’s principal executive office phone is 1-417-862-6708, while O’Reilly’s customer contact page lists 1-417-862-2674 for callers who know the name or extension of the corporate team member they are trying to reach.

For routine store complaints, online orders, returns, exchanges, warranty questions, O’Rewards, gift cards, part questions, and website support, start with O’Reilly Customer Service at 1-888-327-7153 or the official contact options.

O'Reilly Auto Parts corporate office headquarters in Springfield Missouri

How to Contact O’Reilly Auto Parts About a Complaint

For most O’Reilly Auto Parts complaints, start with the support route tied to the problem. If the issue happened at a local store, start with the store manager when possible. If the issue involves an online order, website problem, return, exchange, warranty, core charge, O’Rewards, gift card, or product question, call O’Reilly Customer Service at 1-888-327-7153.

If the issue is not resolved through normal customer service, O’Reilly also lists Customer Satisfaction at 1-800-755-6759. Keep your receipt, order number, store address, part number, vehicle details, warranty record, photos, and case history before escalating.

Choose the Correct O’Reilly Auto Parts Support Route

  • Corporate office or headquarters question: Use 233 South Patterson Avenue, Springfield, MO 65802-2298, or call the appropriate corporate number listed above.
  • Customer service or online order support: Call 1-888-327-7153.
  • Customer-service escalation: Call O’Reilly Customer Satisfaction at 1-800-755-6759.
  • General information: Call 1-888-876-6759.
  • O’Rewards help: Call 1-800-283-3096.
  • Store complaint: Start with the store manager, then contact customer service if the issue is unresolved.
  • Return, refund, or exchange issue: Keep the receipt, packaging, part number, order confirmation, and payment method.
  • Warranty or defective part concern: Bring the part, receipt, warranty record, and vehicle information to the store or customer service.
  • Core charge dispute: Keep the old part, receipt, packing slip, and return documentation.
  • Career or HR question: Use the careers site, OR************@*********to.com, or 1-800-471-7431.
  • Investor question: Use Investor Relations at 1-417-862-3333 or In***************@*********to.com.
  • Media question: Use Me************@*********to.com.

What to Have Before Contacting O’Reilly Auto Parts

  • The O’Reilly Auto Parts store address, city, state, or store number
  • The date and approximate time of the store visit or online order
  • Your receipt number, order number, invoice number, or purchase amount
  • The product name, brand, SKU, part number, warranty details, or core charge information
  • Your vehicle year, make, model, engine, and trim when part fitment is involved
  • Photos of the product, packaging, shipping damage, wrong part, receipt, or installation issue when helpful
  • Warranty record, return documentation, packing slip, RMA, or tracking number if available
  • O’Rewards account information if the issue involves rewards or account access
  • Any customer service case number, store follow-up, or prior response
  • The specific resolution you want, such as refund, exchange, warranty replacement, core refund, Rewards correction, delivery update, or store follow-up

Do not post full VINs, license plate numbers, payment card numbers, gift card numbers, gift card PINs, O’Rewards account details, passwords, verification codes, home addresses, phone numbers, employee personal information, or private photos in public reviews or comment sections.

How to Escalate an O’Reilly Auto Parts Complaint

Start with the store manager if the issue happened at a local O’Reilly store. If the store cannot resolve the issue, call 1-888-327-7153 or use O’Reilly’s official customer contact page.

If the issue remains unresolved, ask whether the matter can be routed to O’Reilly Customer Satisfaction at 1-800-755-6759. For online order problems, include the order number, account email, tracking details, RMA if applicable, and requested resolution. For returns, warranties, and core charges, keep the product, receipt, packaging, warranty record, and vehicle information until the matter is resolved.

If normal support does not resolve the matter, write a concise complaint to O’Reilly Auto Parts corporate office at 233 South Patterson Avenue, Springfield, MO 65802-2298. Include the store location, support route already used, case number, dates, names or roles of employees if known, copies of receipts, and a clear requested outcome.

Store Complaints, Customer Service, and In-Store Issues

O’Reilly Auto Parts store complaints may involve employee conduct, wrong parts, return refusals, warranty questions, core charges, battery service, Check Engine light help, alternator or starter testing, pricing questions, store pickup, or product availability.

For store issues, write down the store location and the names or roles of employees involved if you know them. Describe what happened clearly and avoid posting private employee information in a public review. If the issue involves vehicle safety, part failure, brakes, steering, suspension, battery hazards, electrical issues, overheating, airbag warnings, or a condition that could make the vehicle unsafe to drive, consult a qualified mechanic before continuing to use the vehicle.

Online Orders, Pickup, Returns, and Shipping Problems

O’Reilly online order complaints may involve delayed shipping, missing packages, damaged items, wrong parts, pickup order problems, cancellation confusion, website checkout issues, or return authorization.

For online order problems, call 1-888-327-7153. Keep the order confirmation, tracking number, email address used on the order, shipping address, product details, and photos of damaged packaging if relevant.

If you placed an order as a guest and need to return an item by mail, contact customer support or use live chat to request return help. Keep tracking, insurance, and delivery confirmation if you ship a return.

Returns, Warranties, Core Charges, and Product Issues

Return and refund complaints often involve missing receipts, opened or installed parts, used parts, special orders, electrical items, fluids, batteries, warranty restrictions, or products that did not fix a problem. Keep your receipt, original packaging, payment method, warranty details, and part number.

Warranty complaints may require the product, receipt, warranty record, vehicle information, and diagnostic details. Do not modify or continue using a part that may be defective or unsafe before asking O’Reilly or a qualified repair professional what documentation is needed.

Core charges are common with certain remanufactured automotive parts. A core charge may be refundable when the old part is returned in the required condition. Keep the receipt, packing slip, confirmation email, old part, and original payment method until the core refund is complete.

O’Rewards, Gift Cards, and Account Issues

O’Reilly customers may contact support about O’Rewards points, missing rewards, expired rewards, account access, duplicate accounts, membership updates, website login problems, gift card balances, gift card activation, or missing gift card value.

For O’Rewards help, call 1-800-283-3096 or use O’Reilly’s live chat. Keep the account email, phone number, purchase receipt, order number, and reward email or text. For gift cards, keep the physical or digital card, PIN, purchase receipt, and activation receipt until the issue is resolved.

Do not post gift card numbers, gift card PINs, O’Rewards IDs, or account details in public reviews.

Careers, W-2, HR, and Employee Questions

The older version of this page listed 1-417-862-2674 as an HR phone number. O’Reilly’s current customer contact page lists that number for callers who know the name or extension of the corporate team member they are trying to reach.

For careers, job applications, or employment-opening questions, use O’Reilly’s careers site, email OR************@*********to.com, or call 1-800-471-7431. Current or former employees with W-2, payroll, benefits, or HR questions should use official employee or HR channels and should avoid posting private employment or tax information in public comments.

Scam and Fake Support Number Warning

Customers searching for O’Reilly corporate office, O’Reilly Auto Parts headquarters, O’Reilly customer service, O’Reilly returns, O’Reilly warranty, O’Rewards, or O’Reilly gift card help may see third-party phone numbers, search ads, or fake support pages.

Use oreillyauto.com, the O’Reilly app, the official contact page, your local store, or 1-888-327-7153 before sharing private information. Be cautious if someone asks for gift card numbers, gift card PINs, payment card details, verification codes, remote device access, or urgent payment to resolve a supposed O’Reilly issue. Gift cards should not be used to pay fines, taxes, utility bills, tech support, government agencies, or unknown callers.

Common Reasons Customers Contact O’Reilly Auto Parts Corporate Office

  • O’Reilly Auto Parts corporate office, headquarters, or corporate address questions
  • O’Reilly Auto Parts Springfield MO corporate office or headquarters location questions
  • Store complaint, employee concern, or manager follow-up
  • Return, refund, exchange, or receipt lookup issue
  • Warranty claim, defective part, wrong part, or product complaint
  • Core charge or core refund dispute
  • Online order, delivery, shipping, cancellation, or pickup order problem
  • O’Rewards, gift card, app, website, or account issue
  • Battery service, Check Engine light help, testing service, or in-store service complaint
  • Career, W-2, employee, investor, media, or corporate communication question

O’Reilly Auto Parts Reviews and Complaints

Customer comments visible on CorporateOfficeHeadquarters.com include complaints about battery installation, vehicle damage after battery or part service, delayed local follow-up, unresolved damage claims, poor customer service, and an HR/W-2 request.

These reviews reflect individual customer experiences and may not represent every O’Reilly Auto Parts store, online order, product, warranty claim, employee interaction, or support contact. When leaving a review, include the store location, order type, issue, support route used, date of the problem, and whether O’Reilly provided a case number or resolution. Do not post private payment, vehicle, gift-card, O’Rewards, employment, tax, or employee information.

About O’Reilly Auto Parts

O’Reilly Automotive, Inc. is a publicly traded automotive aftermarket parts and accessories retailer. O’Reilly sells parts, tools, batteries, fluids, accessories, maintenance items, and repair-related products to do-it-yourself customers and professional service providers.

O’Reilly Auto Parts was founded in Springfield, Missouri, in 1957. The company operates stores across the United States, Puerto Rico, Mexico, and Canada and serves both DIY and professional customers.

Competitors and Related Corporate Office Pages

O’Reilly Auto Parts competes with other automotive parts and service companies. Related corporate office pages include AutoZone Corporate Office, Advance Auto Parts Corporate Office, NAPA Auto Parts Corporate Office, Pep Boys Corporate Office, Firestone Corporate Office, and Midas Corporate Office.

Related Resources

Frequently Asked Questions About O’Reilly Auto Parts Corporate Office

Where is O’Reilly Auto Parts corporate office located?

O’Reilly Auto Parts corporate headquarters are located at 233 South Patterson Avenue, Springfield, MO 65802-2298.

What is O’Reilly Auto Parts corporate office phone number?

O’Reilly’s principal executive office phone is 1-417-862-6708. O’Reilly’s customer contact page also lists 1-417-862-2674 for callers who know the name or extension of a corporate team member.

What is O’Reilly Auto Parts customer service number?

O’Reilly Auto Parts customer service can be reached at 1-888-327-7153.

What is O’Reilly Customer Satisfaction?

O’Reilly’s corporate contact page lists Customer Satisfaction at 1-800-755-6759 for customer-service issues.

What is O’Reilly customer service hours?

O’Reilly lists customer service phone hours as 7:00 AM-8:00 PM CT, seven days a week. Live chat and Parts Professional hours may differ.

How do I file a complaint about an O’Reilly Auto Parts store?

Start with the store manager when possible. If the issue is not resolved, call 1-888-327-7153 or use O’Reilly’s official contact page. Include the store location, date, time, receipt, part number, and issue details.

How do I contact O’Reilly about an online order?

Call 1-888-327-7153 for online order questions, cancellations, returns, RMAs, website issues, and shipping problems.

What is the O’Rewards phone number?

O’Rewards help can be reached at 1-800-283-3096.

Is 1-417-862-2674 O’Reilly HR?

O’Reilly’s contact page lists 1-417-862-2674 as a corporate team member directory number when callers know a name or extension. For careers, use the O’Reilly Careers site, OR************@*********to.com, or 1-800-471-7431.

How do I escalate an O’Reilly return or warranty problem?

Keep the receipt, product, packaging, warranty record, vehicle details, and prior support notes. Start with the store, then call Customer Service or Customer Satisfaction. If the issue remains unresolved, send a concise written complaint to O’Reilly corporate headquarters.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint, review, and escalation information for major companies. This page was updated using official O’Reilly Auto Parts, SEC, CSN, FTC, and COH-visible review information where available.

Page Update Note

This O’Reilly Auto Parts Corporate Office page was updated on July 5, 2026, to verify the Springfield headquarters address, clarify corporate phone number labeling, correct the old HR-phone label, add customer service, Customer Satisfaction, O’Rewards, careers, investor, store complaint, online order, return, warranty, core charge, gift card, scam, and escalation guidance, include the provided CSN link, incorporate current search-query opportunities, and summarize COH-visible review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with O’Reilly Automotive, Inc., O’Reilly Auto Parts, O’Rewards, any O’Reilly Auto Parts store, any product manufacturer, any vehicle manufacturer, any payment provider, any shipping carrier, any repair shop, the FTC, or CustomerServiceNumbers.com. This page is for informational purposes only. O’Reilly trademarks, names, logos, brands, products, and services are the property of their respective owners. Contact details, support hours, warranty terms, return policies, product availability, store services, order procedures, employment contacts, and corporate information can change. Confirm important details directly with O’Reilly Auto Parts before making purchases, mailing documents, sharing account information, or relying on a support route.

Share Your Experience

Have you contacted O’Reilly Auto Parts corporate office, O’Reilly Customer Service, Customer Satisfaction, an O’Reilly store manager, O’Rewards support, order support, careers, investor relations, or another O’Reilly support route? Share your experience in the comments below. Do not post private information such as full VINs, license plate numbers, payment card numbers, gift card numbers, gift card PINs, O’Rewards account details, passwords, verification codes, employment tax documents, home addresses, phone numbers, private employee information, or screenshots with personal financial details.

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