Many people search for the Dairy Queen corporate office when they need the Dairy Queen headquarters address, corporate phone number, Fan Relations contact, or a way to escalate an unresolved restaurant, app, delivery, rewards, gift card, refund, food quality, or customer service complaint. Dairy Queen is headquartered in Bloomington, Minnesota, and is part of International Dairy Queen, Inc., a Berkshire Hathaway subsidiary.
Dairy Queen Corporate Office and Headquarters Contact Information
Dairy Queen corporate office information is often searched as Dairy Queen headquarters, Dairy Queen corporate office, DQ corporate office, Dairy Queen corporate phone number, or Dairy Queen customer service. The information below separates corporate headquarters information from Fan Relations and restaurant complaint routes.
- Company: American Dairy Queen Corporation
- Parent Company: International Dairy Queen, Inc.
- Ultimate Parent Company: Berkshire Hathaway Inc.
- Dairy Queen Corporate Office Address: 8000 Tower, Suite 700, 8331 Norman Center Drive, Bloomington, MN 55437
- Dairy Queen Corporate Office Phone Number: 1-952-830-0200
- Dairy Queen Fan Relations: 1-866-793-7582
- Fan Relations Hours: Monday-Friday, 9 AM-9 PM CT; Saturday-Sunday, 10 AM-6 PM CT
- Official Website: DairyQueen.com
- Official Contact Page: Dairy Queen Contact Us
- Store Locator: Find a Dairy Queen Restaurant
The Dairy Queen corporate office phone number is best used for headquarters, corporate, franchise, media, vendor, legal, and main-office matters. For a recent restaurant visit, refund request, app issue, delivery problem, gift card question, rewards concern, or food quality complaint, the Dairy Queen Contact Us form or Fan Relations number is usually the better first step.
Dairy Queen, International Dairy Queen, and Berkshire Hathaway
Dairy Queen is operated through International Dairy Queen, Inc. International Dairy Queen is the parent company of American Dairy Queen Corporation and Dairy Queen Canada Inc. Dairy Queen is also part of Berkshire Hathaway, Inc., the large holding company associated with Warren Buffett.
Dairy Queen’s restaurant system includes thousands of DQ restaurants in more than 20 countries. The brand is known for Blizzard Treats, soft serve, DQ Cakes, Dilly Bars, Peanut Buster Parfaits, burgers, chicken strip baskets, fries, cheese curds, and other food and dessert items that vary by location.
Franchise and Local Restaurant Note
Most Dairy Queen restaurants are independently owned and operated franchised locations. This matters for complaints because the local franchise operator or restaurant manager may control restaurant hours, staffing, local service, refunds, promotions, product availability, and the handling of specific restaurant issues.
If your complaint involves a specific DQ restaurant, start with that restaurant when possible. Dairy Queen says guests can also use its official contact form to send feedback to American Dairy Queen Corporation, and the corporate team can forward the comments to the independent franchise operator of the restaurant involved.
Choose the Correct Dairy Queen Support Route
Before contacting Dairy Queen corporate office, choose the support route that matches your issue.
- Restaurant complaint: Contact the local restaurant or submit feedback through Dairy Queen’s official Contact Us form.
- Fan Relations: Call 1-866-793-7582 for customer feedback and guest support.
- Refund request: Dairy Queen says refunds are processed by the restaurant where the order was placed.
- DQ app or DQ.com delivery issue: Contact the store involved and use the Dairy Queen contact form when needed.
- Third-party delivery issue: Contact the delivery provider if the order was placed through a third-party service.
- Gift card issue: Use Dairy Queen’s gift card/help resources or contact form.
- Rewards or app issue: Use the DQ app support route or the official contact form.
- Franchise inquiry: Use Dairy Queen’s official franchising website.
- Corporate employment: Use Dairy Queen’s corporate careers route.
What to Have Before Contacting Dairy Queen Corporate Office
If you are escalating a Dairy Queen complaint, prepare the details before calling or submitting the form.
- Restaurant location, city, and state
- Date and approximate time of visit
- Receipt, order number, app order, or payment record if available
- Items ordered and what went wrong
- Photos of food, packaging, receipt, or restaurant conditions when relevant
- Whether you contacted the local restaurant manager
- Delivery platform name if the order was placed through a third-party service
- A clear explanation of the resolution you are requesting
Do not post private information such as full payment card numbers, DQ Rewards passwords, gift card PINs, home addresses, phone numbers, verification codes, employee personal details, or private receipt information in public comments.
How to Escalate a Dairy Queen Complaint
For most Dairy Queen complaints, start with the restaurant where the issue happened. Ask for the manager on duty if the issue is urgent or occurred during your visit. This is especially useful for incorrect orders, missing items, food quality concerns, refunds, cleanliness concerns, closed-store issues, employee conduct, or product availability.
If the local restaurant does not resolve the issue, use the Dairy Queen Contact Us form or call Fan Relations at 1-866-793-7582. Include the restaurant location, visit date, time, receipt details, photos if relevant, and the resolution you are requesting.
If you still need further escalation, send a written complaint to American Dairy Queen Corporation at the Bloomington headquarters address. Keep the complaint factual and include copies of supporting records rather than originals.
App, Rewards, Delivery, and Gift Card Complaint Guidance
Dairy Queen complaints can involve different systems depending on how the order was placed. If you ordered through the DQ app or DairyQueen.com, use Dairy Queen’s contact form and the restaurant involved. If you ordered through a third-party delivery app, the delivery provider may control refund and driver-related decisions.
For rewards issues, keep screenshots of the DQ app, account email, order history, points, offers, receipt, and error messages. For gift card issues, keep the gift card number, proof of purchase, balance history, and any activation receipt, but do not post gift card numbers or PINs publicly.
Food Safety, Allergens, and Scam Warning
For food safety concerns such as undercooked food, foreign objects, illness, allergen issues, unsafe restaurant conditions, or sanitation problems, contact Dairy Queen promptly and keep the receipt, packaging, and photos when possible. For serious food safety or illness concerns, you may also contact the local health department for the restaurant location.
Dairy Queen notes that restaurants are not nut-free and that menus and products may vary by location. If you have allergies, contact the local restaurant before ordering and review Dairy Queen’s nutrition and allergen resources.
Be cautious of fake Dairy Queen support numbers, gift card scams, coupon scams, fake social media giveaways, and unofficial refund pages. Use only DairyQueen.com, the official DQ app, the restaurant locator, or Dairy Queen’s official Fan Relations and contact routes.
Common Reasons Customers Contact Dairy Queen Headquarters
Customers may search for Dairy Queen corporate office, Dairy Queen headquarters, DQ corporate office, Dairy Queen corporate phone number, or Dairy Queen complaints for issues such as:
- Incorrect, missing, cold, or poorly prepared orders
- Blizzard, cake, soft serve, or food quality complaints
- Refund or payment issues
- Restaurant cleanliness or sanitation concerns
- Employee conduct or local management complaints
- Restaurant hours, closed-store, or drive-thru complaints
- DQ app, rewards, QR code, or receipt survey problems
- Gift card balance or gift card support issues
- Third-party delivery or pickup issues
- Franchise, employment, vendor, donation, or corporate questions
Dairy Queen Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments for Dairy Queen include individual experiences involving food ingredients, incorrect or missing orders, difficulty reaching a local restaurant, third-party pickup policies, missing rewards points, receipt problems, pricing concerns, food preparation, and local-store service. These comments are individual reader-submitted experiences and may not represent every Dairy Queen restaurant, franchisee, employee, menu item, promotion, or support response.
If you leave a Dairy Queen review below, include the restaurant location, visit date, issue type, support route used, and whether the restaurant or Fan Relations responded. Helpful reviews are specific, factual, and do not include private payment, account, address, phone, gift card, or employee information.
About Dairy Queen
The first Dairy Queen restaurant opened in Joliet, Illinois, in 1940. The brand grew around soft serve treats and later expanded into burgers, chicken, fries, cakes, novelty treats, Blizzard Treats, and DQ Grill & Chill restaurants.
Dairy Queen remains one of the best-known quick-service dessert and restaurant brands in the United States and internationally. Because most restaurants are franchised, menu availability, promotions, hours, ordering methods, service policies, and local complaint handling can vary by location.
Competitors and Related Corporate Office Pages
Dairy Queen competes with ice cream shops, burger chains, quick-service restaurants, dessert chains, bakery cafes, and frozen treat brands. Customers comparing corporate office information, complaint routes, restaurant reviews, and headquarters details may also visit the corporate office pages for McDonald’s, Burger King, Wendy’s, Dunkin’, Ben & Jerry’s, Baskin-Robbins, Chick-fil-A, and Shake Shack.
Related Dairy Queen Resources
- Official Dairy Queen Website
- Dairy Queen Contact Us
- Dairy Queen Store Locator
- Dairy Queen FAQ
- About Dairy Queen
- Dairy Queen Nutrition and Allergens
- Dairy Queen Gift Cards
- Dairy Queen Rewards
- Dairy Queen Franchising
- Dairy Queen Customer Service Numbers
- Report a Food Safety Problem
- FTC Report Fraud
Frequently Asked Questions About Dairy Queen Corporate Office
Where is Dairy Queen corporate office?
Dairy Queen corporate office is located at 8000 Tower, Suite 700, 8331 Norman Center Drive, Bloomington, MN 55437.
What is the Dairy Queen corporate office phone number?
The Dairy Queen corporate office phone number is 1-952-830-0200. For guest feedback and customer support, call Fan Relations at 1-866-793-7582.
What is the Dairy Queen customer service number?
Dairy Queen Fan Relations can be reached at 1-866-793-7582. Dairy Queen also provides an official Contact Us form for restaurant feedback and complaints.
Is Dairy Queen owned by Berkshire Hathaway?
Yes. International Dairy Queen, Inc. is a subsidiary of Berkshire Hathaway Inc. International Dairy Queen is the parent company of American Dairy Queen Corporation and Dairy Queen Canada Inc.
Are Dairy Queen restaurants franchised?
Most Dairy Queen restaurants are independently owned and operated franchised locations. Restaurant-specific complaints should usually start with the local restaurant or franchise operator.
How do I file a complaint with Dairy Queen corporate office?
Start with the local DQ restaurant. If the issue is not resolved, use the Dairy Queen Contact Us form or call Fan Relations. Include the location, date, time, receipt details, photos if relevant, and the resolution you are requesting.
How do I get a refund from Dairy Queen?
Dairy Queen says refunds are processed by the restaurant where the order was placed. Use the Contact Us form and include the restaurant location, order details, receipt, and payment information without posting private details publicly.
How do I contact Dairy Queen about a third-party delivery problem?
If the order was placed through a third-party delivery service, contact that delivery provider first. If the order was placed through the DQ app or DQ.com, contact the store and use Dairy Queen’s support form when needed.
How do I contact Dairy Queen about a gift card or rewards issue?
Use Dairy Queen’s gift card, rewards, app, or Contact Us resources. Keep screenshots, receipt details, account email, and gift card information private.
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CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, corporate contact pages, parent-company resources, public records, support pages, phone number references, and reader-submitted experiences to help users find the correct corporate contact or complaint route.
Page Update Note
This Dairy Queen corporate office page was updated on June 30, 2026 to verify the Bloomington headquarters address and corporate phone number, relabel 1-866-793-7582 as Fan Relations, add current Fan Relations hours, clarify Berkshire Hathaway ownership, add franchise and local-restaurant guidance, include the matching CustomerServiceNumbers.com resource, summarize current COH reader review themes, and improve app, rewards, gift card, delivery, food safety, and escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Dairy Queen, International Dairy Queen, Inc., American Dairy Queen Corporation, Dairy Queen Canada Inc., Berkshire Hathaway Inc., Orange Julius, any local DQ restaurant, franchisee, owner/operator, employee, delivery provider, gift card provider, rewards provider, payment processor, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, phone numbers, addresses, restaurant hours, menu items, rewards terms, gift card procedures, refund processes, franchise relationships, complaint routes, employment processes, and food safety procedures can change. Always verify important information with the official Dairy Queen website, local restaurant, Fan Relations, receipt, app, or appropriate local agency before making decisions or sending private information.
Share Your Experience
Have you contacted Dairy Queen corporate office, Fan Relations, a local Dairy Queen restaurant manager, DQ app support, rewards support, gift card support, delivery support, or another support route about a complaint? Share your Dairy Queen review below. Helpful reviews mention the restaurant location, visit date, issue type, support route used, and whether Dairy Queen responded. Please do not post private information such as full payment details, gift card PINs, home addresses, phone numbers, passwords, verification codes, account details, or employee personal information.