Use this page to find NAPA corporate office and headquarters information, including the Atlanta headquarters address for Genuine Parts Company, NAPA customer service phone number, store complaint guidance, NAPA Auto Care information, reviews, and related resources. NAPA Auto Parts is an automotive parts and accessories brand serving professional repair shops, fleet customers, and do-it-yourself vehicle owners through stores, distribution centers, online ordering, and NAPA Auto Care repair-shop affiliations.
NAPA Corporate Office and Headquarters Contact Information
- Company / Brand: NAPA Auto Parts
- Parent Company: Genuine Parts Company
- Stock Symbol: NYSE: GPC
- Genuine Parts Company Corporate Headquarters Address: 2999 Wildwood Pkwy, Atlanta, GA 30339, USA
- Genuine Parts Company Corporate Phone Number: 1-678-934-5000
- NAPA Customer Service: 1-800-LET-NAPA / 1-800-538-6272
- NAPA Customer Service Hours: Monday–Friday 8 AM–9 PM ET; Saturday–Sunday 8 AM–5 PM ET
- NAPA Auto Care Warranty Administrator: 1-800-452-NAPA / 1-800-452-6272
- Official NAPA Website: NAPAonline.com
- NAPA Contact Page: Contact NAPA
- NAPA FAQs: NAPA FAQs
- NAPA Store Locator: Find a NAPA Store
- NAPA Auto Care: Find a NAPA Auto Care Center
- Genuine Parts Company: Genuine Parts Company
- Genuine Parts Company Contact Page: GPC Corporate Contact
- GPC Investor Relations: Investor Relations
- GPC / NAPA Careers: Careers
Important: The Genuine Parts Company corporate phone number is not the same as a guaranteed NAPA store complaint-resolution line. For NAPA online orders, parts questions, returns, NAPA Rewards, product information, store experiences, website technical issues, or Auto Care repair concerns, start with NAPA customer service, the local store, the repair shop, or the contact form category that matches your issue.
NAPA Headquarters and Genuine Parts Company Corporate Office
NAPA Auto Parts is closely associated with Genuine Parts Company, which is headquartered at 2999 Wildwood Pkwy in Atlanta, Georgia. Genuine Parts Company is the parent company behind NAPA in the United States and operates in automotive and industrial replacement parts.
This information is useful for readers searching for NAPA corporate office, NAPA Atlanta headquarters, NAPA HQ, NAPA headquarters Atlanta GA, NAPA corporate headquarters, NAPA Auto Parts headquarters, NAPA Auto Parts headquarters address, NAPA corporate phone number, NAPA Auto Parts corporate office, or NAPA headquarters.
NAPA Store, Online Order, and Auto Care Complaint Note
Many NAPA complaints are tied to a specific local store, online order, part number, return, warranty claim, NAPA Rewards issue, delivery, store employee interaction, or NAPA Auto Care repair-shop experience. Corporate office information can be useful for documentation, but most problems need store-specific, order-specific, or repair-specific details.
NAPA’s U.S. store network includes company-owned and independently owned NAPA Auto Parts stores. NAPA Auto Care locations are repair facilities affiliated with the NAPA Auto Care network, but repair complaints may involve the individual repair shop, the NAPA Auto Care warranty administrator, and any written warranty terms connected to the work.
Choose the Correct NAPA Support Route
Use NAPA customer service at 1-800-538-6272 or the NAPA contact form for product information, online order status, customer support, store experience feedback, NAPA Rewards, store locator corrections, website technical issues, and general NAPA questions.
Use the local NAPA store for same-day parts availability, battery testing, core charges, local returns, warranty counter questions, pickup orders, delivery questions, and store employee concerns.
Use NAPA Auto Care or the NAPA Auto Care Warranty Administrator for repair-shop warranty questions, qualifying repairs performed by a NAPA Auto Care Center, and covered service issues outside the original repair-shop area.
Use Genuine Parts Company investor relations for shareholder questions. Use GPC careers for job applications and employment opportunities rather than unverified HR numbers found on third-party websites.
What to Have Before Contacting NAPA Corporate Office
Before contacting NAPA, Genuine Parts Company, a local store, or NAPA Auto Care, gather:
- The local NAPA store name, city, state, and address
- Order number, invoice number, receipt, part number, or warranty paperwork
- Vehicle year, make, model, engine, VIN if needed, and part description
- Photos of the part, packaging, receipt, warranty document, or damage if relevant
- Names of store employees, managers, repair-shop contacts, or support representatives already contacted
- Dates of purchase, return attempt, repair visit, warranty claim, or customer-service contact
- A short timeline and the specific resolution you are requesting
How to Escalate a NAPA Complaint
Start with the local store, online order support, or NAPA customer service route that matches your issue. Ask for the problem to be documented and keep your receipt, order confirmation, part number, warranty paperwork, and any written messages.
If the issue involves a store experience, identify the exact location and what happened. If the issue involves an online order, include the order number, shipping details, tracking information, and payment record. If the issue involves a warranty claim, keep the defective part, packaging, proof of purchase, vehicle information, and any test results or repair documents.
If the issue involves a NAPA Auto Care repair, start with the repair shop that performed the work. If the repair qualifies for NAPA Auto Care warranty support and you are outside the original repair-shop area, contact the NAPA Auto Care Warranty Administrator and keep copies of the repair order, diagnosis, receipts, and follow-up notes.
Returns, Warranty Claims, Batteries, and Parts Fitment Issues
For returns, check the purchase receipt, store policy, product condition, packaging, core-charge rules, and whether the item was purchased online or in a local store. Some returns may need to go through the store that sold the part, while online orders may need the NAPA online support route.
For battery, alternator, starter, electrical, or fitment issues, ask the store to document test results and part numbers. Keep the receipt, warranty details, date of purchase, and any vehicle diagnostic information. If the wrong part was supplied, document the vehicle details used at the counter or online.
For tool, equipment, accessory, chemical, paint, or special-order issues, keep packaging, labels, serial numbers, SDS or product information if relevant, and all return or warranty communications.
Scam and Fake NAPA Support Number Warning
Be careful when searching online for a NAPA corporate phone number, NAPA complaint line, NAPA refund number, NAPA warranty number, or NAPA customer service number. Auto parts customers can be targeted by fake support numbers, fake rebate sites, phishing emails, fake job offers, fake coupon pages, and unofficial support listings.
Use NAPAonline.com, GenuineParts.com, the official NAPA store locator, official order emails, receipts, and phone numbers listed on official NAPA pages before sharing account, payment, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, or remote computer access to anyone who contacts you unexpectedly.
Common Reasons Customers Contact NAPA Corporate Office
Customers search for NAPA corporate office, NAPA Atlanta headquarters, NAPA HQ, NAPA headquarters Atlanta GA, NAPA corporate headquarters, NAPA Auto Parts headquarters, NAPA Auto Parts headquarters address, NAPA corporate phone number, NAPA Auto Parts corporate office, or NAPA headquarters for issues such as:
- Store service complaints, employee conduct, manager follow-up, or local store concerns
- Online order status, shipping delays, delivery problems, or website technical issues
- Returns, exchanges, refunds, core charges, or receipt problems
- Battery testing, warranty questions, part fitment, or wrong-part complaints
- NAPA Rewards points, account access, promotions, rebates, or claim codes
- NAPA Auto Care repair complaints, warranty claims, or repair-shop follow-up
- Product recalls, product quality, damaged packaging, or product information
- Commercial accounts, professional services, store affiliation, supplier, or career questions
NAPA Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments include complaints about a Seaside, Oregon store battery service experience, a Mountain Home, Arkansas repair and warranty experience, a positive stranded-driver parts and service experience, a real estate/store-site inquiry, and a Northfield, New Jersey store complaint involving battery records and staff conduct.
These reviews reflect individual customer experiences and should not be treated as universal facts about every NAPA store, employee, manager, Auto Care center, repair shop, warranty office, or corporate response. If you have contacted NAPA corporate office, a local NAPA store, NAPA customer service, NAPA Auto Care, Genuine Parts Company, or another route about a NAPA issue, you can share your experience below.
About NAPA Auto Parts
NAPA Auto Parts is an automotive parts and accessories brand associated with Genuine Parts Company. NAPA serves professional repair shops, commercial customers, fleet operators, and do-it-yourself customers with replacement parts, batteries, tools, shop supplies, chemicals, accessories, and related automotive products.
Genuine Parts Company says the U.S. NAPA network includes distribution centers and thousands of company-owned and independently owned NAPA Auto Parts stores. Because many NAPA issues are local-store, online-order, or repair-shop specific, customers should include the exact location, order details, and documents when requesting help.
Competitors and Related Corporate Office Pages
NAPA competes with auto parts retailers, online parts sellers, repair networks, and automotive service providers. Customers comparing corporate office contacts and complaint routes may also want to review AutoZone Corporate Office, Advance Auto Parts Corporate Office, O’Reilly Auto Parts Corporate Office, RockAuto Corporate Office, Pep Boys Corporate Office, Firestone Corporate Office, and Discount Tire Corporate Office.
Related Resources
- Official NAPA Auto Parts Website
- NAPA Contact Page
- NAPA FAQs
- NAPA Store Locator
- Track a NAPA Order
- NAPA Shipping and Delivery
- NAPA Returns
- NAPA Product Recalls
- NAPA Auto Care
- Genuine Parts Company
- Genuine Parts Company Contact Page
- Genuine Parts Company Brands and Operations
- GPC / NAPA Careers
- NAPA Customer Service Numbers
Frequently Asked Questions About NAPA Corporate Office
Where is NAPA corporate office located?
NAPA is associated with Genuine Parts Company, which lists its corporate headquarters at 2999 Wildwood Pkwy, Atlanta, GA 30339.
What is the NAPA corporate office phone number?
Genuine Parts Company lists its corporate phone number as 1-678-934-5000. This should not be treated as a guaranteed NAPA store complaint-resolution line.
What is the NAPA customer service phone number?
NAPA customer service can be reached at 1-800-LET-NAPA / 1-800-538-6272.
How do I complain about a NAPA store?
Start with the local store manager, then contact NAPA customer service or use the official NAPA contact form. Include the store location, receipt, part number, order number, photos, and the resolution you are requesting.
How do I complain about a NAPA Auto Care repair?
Start with the NAPA Auto Care repair shop that performed the work. If the repair may qualify for NAPA Auto Care warranty support and you are outside the original repair-shop area, contact the NAPA Auto Care Warranty Administrator at 1-800-452-NAPA / 1-800-452-6272.
Who owns NAPA Auto Parts?
NAPA Auto Parts is part of Genuine Parts Company, a publicly traded company listed on the New York Stock Exchange under the ticker symbol GPC.
Is CorporateOfficeHeadquarters.com affiliated with NAPA?
No. CorporateOfficeHeadquarters.com is not affiliated with NAPA Auto Parts, Genuine Parts Company, NAPA Auto Care, or any NAPA store or repair center.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.
Page Update Note
This page was updated on July 1, 2026 to include Genuine Parts Company’s current Atlanta headquarters address and phone number, verified NAPA customer service phone number and hours, NAPA Auto Care warranty routing, CSN link, QueryHunter headquarters terms, current visible COH review themes, existing image update guidance, and revised store, online order, and repair complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with NAPA Auto Parts, Genuine Parts Company, NAPA Auto Care, or any NAPA store or repair center. This page is for informational, review, and complaint purposes only. It is not legal, automotive repair, warranty, safety, recall, financial, employment, or consumer-protection advice. For parts, returns, repairs, warranty claims, product recalls, store complaints, online orders, privacy, careers, or legal issues, verify current information directly with NAPA, Genuine Parts Company, the local store, the repair shop, or the appropriate official route.
Share Your Experience
If you have contacted NAPA corporate office, Genuine Parts Company, a local NAPA store, NAPA customer service, NAPA Auto Care, a repair shop, or another route about a NAPA complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.