Jiffy Lube’s corporate office headquarters is located at 150 N. Dairy Ashford Road, Houston, TX 77079. Jiffy Lube does not prominently publish a separate universal headquarters switchboard, but Customer Service can be reached at 1-800-344-6933. Jiffy Lube International is now owned by an affiliate of Monomoy Capital Partners, which completed its acquisition from Shell in July 2026. Customers with oil-change, vehicle-damage, inspection, pricing, employee-conduct, coupon, or service complaints should normally contact the service-center manager and Jiffy Lube Customer Service before escalating an unresolved concern to the Houston corporate office.
Jiffy Lube Corporate Office and Headquarters Contact Information
- Consumer Brand: Jiffy Lube
- Corporate and Franchising Entity: Jiffy Lube International, Inc.
- Current Website and Customer Correspondence Entity: Jiffy Lube, LLC
- Current Owner: An affiliate of Monomoy Capital Partners
- Ownership Status: Privately held
- Corporate Office and Headquarters Address: 150 N. Dairy Ashford Road, Houston, TX 77079, USA
- Customer Correspondence Address: Jiffy Lube, LLC, P.O. Box 41308, Houston, TX 77040-9998
- Corporate Phone Number: No separate universal headquarters switchboard is prominently published
- Customer Service Number: 1-800-344-6933
- Published Contact Hours: Monday-Friday, 8 a.m.-6 p.m. CT; Saturday-Sunday, 9 a.m.-4 p.m. CT
- Customer Feedback Form: Submit Jiffy Lube Feedback
- Official Contact Page: Contact Jiffy Lube
- Official Website: JiffyLube.com
- Frequently Asked Questions: Jiffy Lube FAQs
- Service-Center Locator: Find a Jiffy Lube Location
- Careers: Jiffy Lube Service-Center Careers
- Franchise Information: Jiffy Lube Franchise Opportunities
- Franchise Inquiry Number: 1-800-327-9532
- Privacy Rights Number: 1-888-467-4355
- Privacy Email: cu**********@*******be.com
- Privacy Policy: Jiffy Lube Privacy Policy
- Accessibility: Jiffy Lube Accessibility Statement
- Terms of Use: Jiffy Lube Terms of Use
The number 1-800-344-6933 is Jiffy Lube’s official Customer Service number. It is not identified as a separate corporate switchboard, executive complaint department, Human Resources line, payroll number, or franchise-employee support number.
The previously listed number 1-713-546-4100 is not prominently published on Jiffy Lube’s current official contact pages as its headquarters or Customer Service number.
Where Is Jiffy Lube Headquarters?
Jiffy Lube headquarters is located at:
Jiffy Lube International, Inc.
150 N. Dairy Ashford Road
Houston, TX 77079
This is the address readers generally need when searching for Jiffy Lube headquarters, Jiffy Lube corporate headquarters, Jiffy Lube HQ, main office, head office, corporate address, or corporate office in Houston.
The former address at 700 Milam Street in downtown Houston appeared in older company materials but should no longer be treated as the current principal corporate address.
The headquarters is not an automotive service center, oil-change bay, inspection station, repair shop, product-return counter, or walk-in complaint office. Do not take a vehicle, used parts, oil samples, filters, receipts, or damaged components to the corporate office unless Jiffy Lube provides specific written instructions.
Jiffy Lube Ownership and Corporate Structure
Jiffy Lube International operated as part of Shell’s U.S. business for many years.
On July 1, 2026, an affiliate of Monomoy Capital Partners completed its acquisition of Jiffy Lube International and Premium Velocity Auto from Shell. Jiffy Lube is therefore no longer owned by Shell.
A long-term agreement allows Shell and related lubricant brands to continue supplying products, but that commercial relationship should not be confused with continued corporate ownership.
Mauricio Quezada serves as President and CEO of Jiffy Lube International.
Jiffy Lube’s current website and legal pages also use the name Jiffy Lube, LLC. Customers may therefore see Jiffy Lube International, Inc., Jiffy Lube, LLC, Premium Velocity Auto, or the name of a separate franchise company on receipts, employment records, privacy notices, and service-center information.
Jiffy Lube Corporate Office vs. Local Service Centers
Jiffy Lube’s corporate office handles brand leadership, franchise administration, standards, marketing, technology, legal matters, privacy, network development, corporate employment, and higher-level unresolved concerns.
Most Jiffy Lube service centers are independently owned and operated by franchisees. Some locations may be operated through a Jiffy Lube subsidiary or another multi-location operator.
The service-center operator normally controls:
- Oil changes and automotive services performed at that location
- Pricing, estimates, invoices, and local discounts
- Employee hiring, scheduling, payroll, and discipline
- Inspection procedures where offered
- Vehicle-damage investigations
- Refund, rework, or local claim decisions
- Store-specific records, security video, and technician notes
The operating company may be identified on the receipt, service-center page, job posting, pay statement, tax form, or other local documents.
Choose the Correct Jiffy Lube Support Route
- Immediate concern during service: Speak with the service-center manager before leaving.
- Incorrect or incomplete service: Contact the location and request a review of the invoice and technician checklist.
- Vehicle damage: Stop driving when continued operation may cause additional damage and notify the location promptly.
- Oil leak or warning light after service: Turn off the vehicle when appropriate and request towing or a qualified inspection rather than continuing to drive.
- Refund or billing dispute: Begin with the service-center manager and keep the invoice and payment record.
- State inspection complaint: Contact the station manager and the state agency responsible for inspection licensing when necessary.
- Coupon or promotion: Review the offer terms and participating-location restrictions before contacting the center.
- Customer Service escalation: Call 1-800-344-6933 or submit the official feedback form.
- Privacy request: Use the privacy choices process, email cu**********@*******be.com, or call 1-888-467-4355.
- Service-center employment: Contact the individual location or franchise employer.
- Franchise opportunity: Call 1-800-327-9532 or use the franchise website.
- Unresolved corporate complaint: Document the location and Customer Service responses before writing to headquarters.
What to Have Before Contacting Jiffy Lube Corporate
- The service-center address, location number, and operator name
- The service date and approximate arrival and departure times
- The invoice, estimate, and payment receipt
- The vehicle year, make, model, and mileage
- The services requested and services charged
- The oil grade, filter, fluid, part, or inspection involved
- Photographs of leaks, warning lights, damaged parts, or vehicle condition
- Diagnostic reports or estimates from another qualified repair facility
- The names or roles of managers previously contacted
- The Customer Service case or feedback reference
- A concise timeline and the specific resolution requested
Do not post complete vehicle identification numbers, license-plate numbers, payment-card details, home addresses, private telephone numbers, personal email addresses, employee records, or unredacted invoices in public reviews.
How to Escalate a Jiffy Lube Complaint
Begin with the manager of the service center that performed the work.
Explain what service was requested, what the invoice states, what problem occurred, and what resolution is being requested. Ask the manager to preserve the technician checklist, inspection record, service notes, photographs, security footage, and other relevant records.
If the location does not resolve the concern, call Jiffy Lube Customer Service at 1-800-344-6933 or submit the official customer-feedback form.
Include the exact service-center location because the complaint may need to be forwarded to the franchisee or subsidiary that operates the center.
For a substantial concern that remains unresolved, customer correspondence may be sent to:
Jiffy Lube, LLC
P.O. Box 41308
Houston, TX 77040-9998
Corporate correspondence concerning the business may also be addressed to:
Jiffy Lube International, Inc.
150 N. Dairy Ashford Road
Houston, TX 77079
Send copies rather than original receipts, vehicle titles, inspection records, photographs, or legal documents. Do not send automotive parts, fluids, filters, or other physical evidence unless the company provides written instructions.
Service Not Performed or Incomplete-Service Complaints
A customer may believe that a paid service was not completed when a fluid remains low, a filter appears unchanged, a lubrication point was missed, or an inspection item was not documented.
Review the invoice and identify exactly what was included. An oil-change package may include inspections or fluid checks without including replacement of every fluid, filter, or worn part.
Ask the service-center manager for the technician checklist and any recorded service notes. Photograph the vehicle condition and obtain an independent inspection when the concern involves safety or possible damage.
Do not authorize another shop to discard a disputed filter, drain plug, damaged component, or oil sample before determining whether it may be needed for a claim.
A difference of opinion about recommended maintenance does not by itself establish that a paid service was not performed. Documentation from the invoice, technician, and independent inspection is important.
Oil Leaks, Engine Damage, and Vehicle-Damage Complaints
Vehicle-damage complaints may involve an improperly installed oil filter, loose drain plug, missing oil cap, incorrect fluid, overfilling, underfilling, damaged skid plate, stripped fastener, warning light, or another condition noticed after service.
If the oil-pressure light, overheating warning, unusual engine noise, major leak, or another serious symptom appears, stop the vehicle when it is safe to do so. Continuing to drive may increase the damage and complicate the investigation.
Contact the service center immediately and ask how it wants the vehicle inspected or transported. Obtain written authorization before approving major repairs when reimbursement may be requested.
Keep:
- The original Jiffy Lube invoice
- Towing records
- Photographs and videos
- Diagnostic trouble codes
- Oil-level or fluid-level observations
- An independent written diagnosis
- Repair estimates and damaged components
- All messages with the service center and franchise operator
CorporateOfficeHeadquarters.com cannot determine whether a particular service caused vehicle damage or what compensation may be legally required.
Jiffy Lube Inspection Complaints
Some Jiffy Lube locations perform state safety, emissions, or other required inspections.
Inspection standards, station licensing, fees, retest rules, tint limits, and appeal procedures vary by state. A failed inspection may still carry a legally permitted inspection fee.
Ask the station for the written failure report and the rule, measurement, or condition responsible for the result.
When a customer disputes how the inspection was performed, contact the service-center manager first. The state agency responsible for licensed inspection stations may provide a complaint or review process.
Do not alter or remove a failed component before documenting the condition when an official reinspection or complaint investigation may be needed.
Pricing, Coupons, and Recommended-Service Complaints
Jiffy Lube locations may have different prices because of regional costs, franchise ownership, vehicle requirements, oil type, product quantity, and additional services.
Request an estimate before work begins and ask whether shop fees, taxes, disposal charges, extra quarts, specialty filters, or other charges will apply.
Coupons may be limited by location, service type, product, expiration date, or participation. Confirm that the coupon is accepted before authorizing service.
A technician may recommend filters, fluids, tires, brakes, batteries, or other maintenance based on mileage, inspection, or vehicle condition. Ask whether the service is required immediately, recommended by the vehicle manufacturer, or optional preventive maintenance.
Keep any declined-service record and compare recommendations with the vehicle owner’s manual or a qualified automotive professional.
Jiffy Lube Employee, HR, and Applicant Questions
Jiffy Lube does not prominently publish a universal public Human Resources, payroll, benefits, or employee-relations phone number.
The Customer Service number 1-800-344-6933 and former corporate number should not be relabeled as Jiffy Lube HR.
Most service centers are operated by independent franchisees. The local franchise company may be the employer responsible for hiring, schedules, payroll, benefits, discipline, and workplace complaints.
Applicants should use the official careers page to locate participating service centers and then contact the center using its published telephone number or address.
Current employees should identify the legal employer shown on the pay statement, tax form, handbook, or employment agreement and use that employer’s authorized management or Human Resources process.
Do not publish employee identification numbers, Social Security numbers, payroll documents, schedules, medical information, disciplinary records, or private workplace messages in public reviews.
Jiffy Lube Franchise Questions
Prospective franchisees can use the official franchise website or call 1-800-327-9532.
A franchise applicant should review the current Franchise Disclosure Document, initial investment, fees, territory, required suppliers, training, operating standards, renewal terms, and financial-performance information before making a commitment.
Existing franchisees should use the contractual and internal support channels provided by Jiffy Lube.
The consumer Customer Service number and public feedback form are not appropriate for confidential franchise, investment, or contract disputes.
Jiffy Lube Reviews and Complaints
Jiffy Lube reviews vary by franchise operator, location, manager, technician, vehicle, service performed, and complaint route.
Visible commenters on this page discuss a vague employee-attitude complaint and request to reach Human Resources or senior personnel; alleged failure to perform fluid and filter checks during earlier oil changes at a Flourtown, Pennsylvania location; and a disputed North Carolina state-inspection charge after a vehicle failed because of window tint.
These are individual commenter accounts and do not establish what occurred in every case or at every Jiffy Lube service center.
When leaving a Jiffy Lube corporate-office review below, include the service-center city and state, approximate date, vehicle type, service performed, general issue, support route used, response time, and whether the complaint was resolved.
Fake Jiffy Lube Support and Employment Warning
Use JiffyLube.com, the official location directory, or a verified telephone number before providing vehicle, payment, employment, franchise, or personal information.
Be cautious with fake refund offers, inspection notices, coupons, job offers, franchise solicitations, and telephone numbers copied from outdated directories.
Jiffy Lube support should not require gift-card payments, cryptocurrency, wire transfers, account passwords, one-time verification codes, or remote access to a phone or computer to investigate a routine complaint.
Confirm that job opportunities identify the service-center operator and that corporate or franchise communications use an official company channel.
Jiffy Lube Competitors and Related Corporate Office Pages
Jiffy Lube competes with quick-lube chains, tire stores, automotive repair businesses, dealerships, and independent service shops.
Major competitors include Valvoline Instant Oil Change, Take 5 Oil Change, Midas, Pep Boys, Firestone Complete Auto Care, and other local automotive-maintenance providers.
Related corporate-office pages include Valvoline Corporate Office, Take 5 Oil Change Corporate Office, Midas Corporate Office, and Pep Boys Corporate Office.
Related Resources
- Official Jiffy Lube Website
- Jiffy Lube Contact Information
- Submit Jiffy Lube Customer Feedback
- Jiffy Lube Service-Center Locator
- Jiffy Lube Frequently Asked Questions
- Jiffy Lube Careers
- Jiffy Lube Franchise Information
- Monomoy Completes Jiffy Lube Acquisition
- Jiffy Lube Privacy Policy
- Jiffy Lube Accessibility Statement
- Jiffy Lube Terms of Use
- FTC Auto Repair Basics
- Find a State Consumer-Protection Office
Frequently Asked Questions About Jiffy Lube Corporate Office
Where is Jiffy Lube headquarters?
Jiffy Lube headquarters is located at 150 N. Dairy Ashford Road, Houston, TX 77079.
Is 700 Milam Street still Jiffy Lube headquarters?
The 700 Milam Street address appeared in older company materials. Current corporate filings identify 150 N. Dairy Ashford Road as the principal business address.
What is Jiffy Lube’s corporate phone number?
Jiffy Lube does not prominently publish a separate universal headquarters switchboard. Its official Customer Service number is 1-800-344-6933.
Is 1-713-546-4100 still Jiffy Lube’s corporate number?
That number is not prominently published through Jiffy Lube’s current official contact, privacy, franchise, or FAQ pages as its headquarters number.
What is Jiffy Lube Customer Service’s phone number?
Jiffy Lube Customer Service can be reached at 1-800-344-6933.
What are Jiffy Lube Customer Service hours?
The official contact page publishes Monday through Friday from 8 a.m. to 6 p.m. Central and Saturday and Sunday from 9 a.m. to 4 p.m. Central.
Who owns Jiffy Lube?
An affiliate of Monomoy Capital Partners acquired Jiffy Lube International from Shell on July 1, 2026.
Is Jiffy Lube still owned by Shell?
No. Shell completed the sale in July 2026. Shell retains a lubricant-supply relationship but no longer owns Jiffy Lube.
Who is the CEO of Jiffy Lube?
Mauricio Quezada serves as President and CEO of Jiffy Lube International.
Are Jiffy Lube locations franchised?
Most Jiffy Lube locations are independently owned and operated by franchisees, although some are operated by company subsidiaries.
How do I complain about a Jiffy Lube location?
Contact the service-center manager first. If the issue remains unresolved, call 1-800-344-6933 or submit the official customer-feedback form.
What is Jiffy Lube’s Human Resources phone number?
Jiffy Lube does not prominently publish a universal public HR number. Service-center employees should contact the franchise company or legal employer shown on their employment records.
How do I report vehicle damage after a Jiffy Lube service?
Stop driving when continued operation may cause additional damage, notify the service center promptly, preserve the invoice and evidence, and obtain a written independent diagnosis when appropriate.
Can I take my vehicle to Jiffy Lube headquarters?
No public vehicle-service or complaint facility is advertised at the corporate office. Contact the service center and Customer Service instead.
What is the Jiffy Lube franchise contact number?
Prospective franchisees can call 1-800-327-9532.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, ownership, leadership, complaint-route, and review information for automotive companies, service chains, retailers, restaurants, financial institutions, airlines, hotels, and other major organizations.
This page is designed to help readers distinguish Jiffy Lube’s Houston corporate headquarters from Customer Service, local franchisees, service-center managers, vehicle-damage claims, employment contacts, privacy support, franchise development, and the former Shell ownership structure.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Jiffy Lube International, Inc., Jiffy Lube, LLC, Monomoy Capital Partners, Shell, Premium Velocity Auto, any franchisee, service-center operator, employee, automotive manufacturer, inspection agency, or Customer Service representative.
This page is provided for informational purposes only and is not legal, automotive, mechanical, warranty, employment, franchise-investment, insurance, inspection, or safety advice.
Addresses, phone numbers, ownership structures, executive roles, franchise operators, support hours, service procedures, prices, warranties, inspection rules, and complaint routes may change. Contact Jiffy Lube through an official company channel and obtain qualified automotive or legal guidance when needed for a specific matter.
Share Your Experience
Have you contacted Jiffy Lube corporate headquarters, Customer Service, a service-center manager, franchise operator, vehicle-damage claims representative, Human Resources, privacy support, or franchise development?
Share your experience with an oil change, fluid service, filter replacement, inspection, brake service, tire service, battery, coupon, billing dispute, vehicle damage, employee interaction, job application, or corporate escalation below.
Helpful reviews include the service-center city and state, approximate date, vehicle type, service performed, general issue, support route used, response time, and whether the complaint was resolved. Please do not post complete vehicle identification numbers, license-plate numbers, payment information, home addresses, personal telephone numbers, private email addresses, employee records, or unredacted invoices.