Duffy’s corporate office is located in Lake Worth, Florida. Duffy’s Management, Inc. supports the Florida-based Duffy’s Sports Grill restaurant chain from its headquarters at 1926 10th Avenue North. Customers can contact the corporate office and Guest Services at 1-561-585-6685 for restaurant feedback, MVP questions, and unresolved complaints.
Duffy’s Corporate Office Headquarters Contact Information
Duffy’s Corporate Office Overview
- Company: Duffy’s Management, Inc.
- Restaurant Brand: Duffy’s Sports Grill
- Duffy’s Corporate Office Address: 1926 10th Avenue North, Suite 300, Lake Worth, FL 33461
- Duffy’s Corporate Phone Number: 1-561-585-6685
- Duffy’s Guest Services: 1-561-585-6685, extension 2
- Duffy’s MVP Help Desk: 1-561-585-6685, extension 2
- Duffy’s MVP Email: mv*****@*******vp.com
- Duffy’s General Email: in**@*******vp.com
- Duffy’s Contact Form: Submit Restaurant Feedback
- Duffy’s Locations: Find a Duffy’s Restaurant
- Duffy’s Gift Cards: Gift Card Help and Balance
- Duffy’s Careers: Restaurant and Management Jobs
- Duffy’s Official Website: duffysmvp.com
Duffy’s Sports Grill corporate office in Lake Worth, Florida.
Where Is Duffy’s Corporate Office Located?
Duffy’s corporate office is located at 1926 10th Avenue North, Suite 300, Lake Worth, Florida 33461. The address is associated with Duffy’s Management, Inc., the Florida company that operates and supports the Duffy’s Sports Grill restaurant organization.
The Duffy’s corporate phone number is 1-561-585-6685. Customers with restaurant complaints, MVP questions, or other Guest Services concerns can call this number and select extension 2.
The headquarters address is appropriate for corporate correspondence and escalated matters. Customers with an immediate restaurant problem should first contact the restaurant involved and ask for the manager on duty.
Which Duffy’s Department Should You Contact?
- Current restaurant problem: Speak with the manager on duty while still at the restaurant, when possible.
- Completed restaurant visit: Use the Guest Services feedback form and select the location involved.
- Unresolved restaurant complaint: Call the corporate office at 1-561-585-6685 and ask for Guest Services.
- MVP Card or rewards problem: Call 1-561-585-6685, extension 2, or email mv*****@*******vp.com.
- Online pickup order: Contact the Duffy’s location selected for the order.
- Third-party delivery order: Review the order record and contact both the delivery platform and the restaurant when responsibility is unclear.
- Gift card problem: Use the official Duffy’s Gift Card page or contact Guest Services.
- Employment question: Use the Duffy’s careers page.
- Donation request: Use the Duffy’s Foundation request process linked from the official contact page.
How To File a Complaint With Duffy’s Sports Grill
Duffy’s complaints may involve food quality, incorrect orders, service, wait times, manager response, portion size, pricing, cleanliness, MVP rewards, gift cards, takeout, delivery, billing, or an individual restaurant experience.
- Speak with the manager on duty. Restaurant management may be able to correct an order, investigate service, provide missing items, or address a billing concern immediately.
- Keep the receipt. Retain the restaurant location, visit date, approximate time, check number, server name, and items ordered.
- Document the problem. Take photographs of incorrect, damaged, undercooked, or missing food when relevant.
- Submit the official feedback form. Duffy’s contact form allows customers to select the restaurant connected with their experience.
- Request a reference number. If Guest Services responds, keep the representative’s name, response date, and any case or reference number.
- Escalate an unresolved complaint. Call 1-561-585-6685 and ask for Guest Services or corporate management review.
- State the requested resolution. Explain whether you are seeking a refund, replacement, billing correction, MVP adjustment, manager follow-up, food-safety review, or written response.
Do not publish complete receipts, payment-card numbers, home addresses, telephone numbers, email addresses, MVP account numbers, employee personal information, or other private details in a public review.
Duffy’s Restaurant and Management Complaints
For a problem involving a server, bartender, host, kitchen employee, or manager, identify the restaurant and approximate visit time without posting unnecessary employee information publicly. A local general manager can review staffing schedules, table assignments, point-of-sale records, and restaurant procedures.
Management complaints may concern:
- A manager who did not respond to a table
- A refused or incomplete refund
- How an incorrect order was handled
- Employee conduct or communication
- Long waits without an explanation
- Failure to honor an advertised offer
- A cleanliness or food-handling concern
- An unresolved complaint from a previous visit
Describe observable conduct rather than making allegations about an employee’s private life, background, health, or character. Corporate feedback is most useful when it includes the location, date, time, receipt, and requested resolution.
Duffy’s Food Quality and Incorrect Order Complaints
Food complaints can involve an incorrect entrée, missing side, portion size, temperature, preparation request, overcooked or undercooked item, allergy concern, or food that did not match the menu description.
Notify restaurant management promptly and preserve the receipt. If the meal was ordered for pickup or delivery, photograph the food and packaging before discarding anything. When contacting Guest Services, include the restaurant, order channel, item name, and whether management was contacted.
Customers with serious symptoms or a suspected medical emergency should seek appropriate medical care. A corporate feedback form is not a substitute for emergency or medical assistance.
Duffy’s Refund, Billing, and Tip Complaints
For a disputed restaurant charge, request an itemized receipt and compare it with the card transaction. Contact the restaurant manager about duplicate charges, incorrect items, an unexpected tip, a promotion that was not applied, or a refund that was promised but not received.
Keep:
- The itemized receipt
- The signed customer copy, if available
- The date and amount of the card transaction
- The manager’s name and promised resolution
- Any refund confirmation
Pending card authorizations can differ from completed charges. If an unauthorized or incorrect completed charge remains unresolved, contact the card issuer using the number printed on the card. Do not post an unredacted receipt or card statement publicly.
Duffy’s Online Ordering, Pickup, and Delivery Complaints
Duffy’s offers online ordering for pickup and delivery. The appropriate contact depends on where the order was placed.
For an order placed directly through Duffy’s, begin with the selected restaurant. For an order placed through DoorDash or another delivery platform, review the platform receipt to determine who processed the payment and which company controls the refund request.
Common ordering complaints include:
- Missing or incorrect food
- Order sent to the wrong location
- Delayed pickup or delivery
- Cold or damaged food
- Duplicate payment
- Restaurant and delivery service referring the customer to each other
- MVP points not appearing
Duffy’s states that MVP points are not issued and MVP rewards cannot be used for transactions involving third-party ordering or delivery services. Customers should verify whether an order was placed directly with Duffy’s before filing an MVP-points complaint.
Duffy’s MVP Rewards Complaints and Support
The Duffy’s MVP program allows registered members to earn points and receive eligible rewards. MVP questions can be directed to 1-561-585-6685, extension 2, or mv*****@*******vp.com.
Customers may contact the MVP Help Desk about:
- Missing points from an eligible visit
- Account-registration problems
- Duplicate or multiple accounts
- Difficulty accessing a cardless MVP account
- An incorrect email address or telephone number
- Rewards that do not appear
- Questions about coupons and reward restrictions
- A lost or replacement MVP Card
Keep the restaurant receipt until the points and rewards appear correctly. When contacting the MVP Help Desk, provide account information only through an official Duffy’s channel.
Duffy’s Gift Card Problems
Duffy’s sells physical and electronic Gift Cards through its official website. The Gift Card page also provides a balance-checking tool.
Gift Card complaints may involve:
- An eGift Card that was not delivered
- An incorrect recipient email address
- A physical card that did not arrive
- A balance that appears incorrect
- A card that is not accepted at a restaurant
- A suspected unauthorized redemption
Retain the purchase confirmation and Gift Card receipt. Do not post a complete Gift Card number, PIN, barcode, or balance-check screenshot publicly.
Duffy’s Gift Card and Customer-Service Safety
- Do not enter a Duffy’s Gift Card number or PIN on an unfamiliar balance-check website.
- Do not provide passwords or verification codes to an unsolicited caller.
- Duffy’s corporate office should not require payment by Gift Card, cryptocurrency, or wire transfer to process a restaurant refund.
- Be cautious of fake coupons, social-media giveaways, or customer-service accounts requesting payment information.
- Never publish a complete receipt, payment-card number, Gift Card number, MVP account number, or login information.
Suspected Gift Card or online shopping fraud can be reported through ReportFraud.ftc.gov. Customers should also contact their payment provider promptly about an unauthorized transaction.
Duffy’s Careers, Management Jobs, and Employee Questions
Duffy’s publishes restaurant team, restaurant management, and culinary management opportunities through its official careers page.
A separate public Human Resources phone number was not confirmed. Current or former employees with payroll, W-2, benefits, scheduling, employment-verification, or personnel questions should use their manager, employee documents, or the employee resources linked from the official contact page.
Employee complaints should not include coworkers’ private information in the public comment section.
About Duffy’s Management, Inc.
Duffy’s Management, Inc. is a Florida corporation associated with the operation and corporate support of Duffy’s Sports Grill. Its principal and mailing address is listed at 1926 10th Avenue North, Suite 300, Lake Worth, Florida 33461.
The original Duffy’s Drafthouse was founded in Lake Park, Florida, in 1985. Paul Emmett purchased the original four restaurants in 2001 and developed them into the Duffy’s Sports Grill concept. The company remains a family-owned Florida restaurant organization.
Duffy’s current company information describes 27 locations across Florida. Restaurant counts and individual locations can change, so customers should use the official location directory before traveling.
Duffy’s Competitors and Related Corporate Office Pages
Duffy’s competes with sports bars, casual-dining chains, family restaurants, and Florida restaurant groups. Related corporate-office pages include Buffalo Wild Wings, Hooters, Applebee’s, Chili’s, Twin Peaks, Flanigan’s, and Dave & Buster’s.
Duffy’s differs from many national competitors through its Florida-focused restaurant footprint, sports-viewing format, and MVP loyalty program.
Duffy’s Reviews and Complaints
Comments submitted on this page have described individual concerns involving portion size, food preparation, restaurant service, wait times, management response, and refund requests. These reviews are personal accounts and should not be treated as proof of company-wide practices.
Customers are also welcome to share positive experiences involving helpful servers, responsive managers, food quality, sports viewing, MVP benefits, or successful complaint resolution.
A useful Duffy’s review should include:
- The restaurant location
- The approximate date and time
- Whether the visit involved dine-in, pickup, or delivery
- A factual description of what occurred
- Whether a manager or Guest Services was contacted
- The response received
- Whether the complaint was resolved
Avoid identifying non-management employees by full name or making claims about an employee’s private background. Do not include sensitive customer, employee, account, or payment information.
Frequently Asked Questions About Duffy’s Corporate Office
Where is Duffy’s corporate office?
Duffy’s corporate office is located at 1926 10th Avenue North, Suite 300, Lake Worth, FL 33461.
What is Duffy’s corporate phone number?
The Duffy’s corporate office phone number is 1-561-585-6685.
What is Duffy’s Management, Inc.?
Duffy’s Management, Inc. is the Florida corporate organization associated with the operation and support of Duffy’s Sports Grill restaurants.
How do I file a complaint with Duffy’s?
Begin with the manager of the restaurant involved. If the issue remains unresolved, submit the official location-specific contact form or call Guest Services at 1-561-585-6685, extension 2.
How do I contact Duffy’s MVP support?
Call 1-561-585-6685, extension 2, or email mv*****@*******vp.com.
Does Duffy’s have a customer-service email?
Duffy’s publishes in**@*******vp.com as a general email address. The location-specific contact form is the preferred route for restaurant feedback, while MVP questions can be sent to mv*****@*******vp.com.
How do I contact a specific Duffy’s restaurant?
Use the official Duffy’s location directory to select the restaurant and view its current address, telephone number, hours, and ordering options.
Can Duffy’s corporate office issue a restaurant refund?
The restaurant manager should normally review the complaint first. Guest Services may review an unresolved matter, but the available resolution depends on the transaction, restaurant, order channel, and supporting documentation.
Why did I not receive MVP points for a delivery order?
Duffy’s states that MVP points are not issued for transactions involving third-party ordering or delivery services.
How do I check a Duffy’s Gift Card balance?
Use the balance-checking tool on the official Duffy’s Gift Card page. Keep the full card number and PIN private.
How do I apply for a Duffy’s management position?
Restaurant management and culinary management openings are listed on the official Duffy’s careers page.
Related Duffy’s Resources
- Duffy’s Guest Services and Restaurant Feedback
- Duffy’s Restaurant Locations
- Duffy’s MVP Program
- Duffy’s Gift Cards
- Duffy’s Careers
- About Duffy’s Sports Grill
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides independently researched corporate addresses, headquarters phone numbers, customer-service resources, complaint guidance, and a public forum for customer reviews. Information is reviewed using official company websites, contact pages, business records, and current policy pages when available.
Readers should verify time-sensitive restaurant hours, menu information, promotions, Gift Card terms, MVP benefits, and contact details directly with Duffy’s before traveling, ordering, or sending confidential information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with, endorsed by, or sponsored by Duffy’s Sports Grill, Duffy’s Management, Inc., or any Duffy’s restaurant. This content is provided for informational, review, and complaint purposes only. Duffy’s names, trademarks, logos, and related marks belong to their respective owners.
Share Your Duffy’s Complaint, Review, or Feedback
Have you contacted a Duffy’s restaurant, restaurant manager, Guest Services, MVP support, or the Duffy’s corporate office about food, service, an online order, delivery, refund, Gift Card, rewards account, billing concern, or unresolved complaint? Share your factual experience below and explain whether Duffy’s provided a satisfactory response.
Do not include payment-card information, Gift Card numbers, MVP account details, complete receipts, home addresses, telephone numbers, email addresses, employee personal information, or other sensitive details in a public review.
