Pinkberry Corporate Office, Headquarters Address and Phone 

Pinkberry is a frozen yogurt and dessert chain whose U.S. corporate operations are managed through Kahala Brands in Scottsdale, Arizona. This guide provides the Pinkberry corporate office address, headquarters phone numbers, store and loyalty contacts, complaint guidance, ownership information, and official company resources.

Pinkberry Corporate Office Headquarters Contact Information

Where Is Pinkberry Corporate Headquarters?

Pinkberry’s published U.S. corporate address is 9311 East Via de Ventura, Scottsdale, Arizona 85258. This is the headquarters of Kahala Brands, the restaurant management and franchising organization that oversees Pinkberry and several other restaurant concepts.

What Is the Pinkberry Corporate Office Phone Number?

The Pinkberry corporate office phone number is 1-480-362-4800. This number reaches the Kahala Brands corporate office in Scottsdale.

The toll-free number is 1-866-452-4252, also written as 1-866-4-KAHALA. Because Kahala manages multiple restaurant brands, callers should identify Pinkberry and provide the specific store location at the beginning of the call.

For a faster written response, general comments and questions may be emailed to ka********************@******up.com.

How to Contact Pinkberry About a Store Complaint

Many Pinkberry locations are independently operated franchises. The local store manager or franchise owner is generally the best first contact for an order, employee, cleanliness, food quality, refund, or store-service concern.

1. Contact the Pinkberry location involved and ask for the manager.
2. Provide the store address, visit date, approximate time, order details, and receipt number.
3. Explain what occurred and the resolution you are requesting.
4. If the store cannot resolve the issue, use Pinkberry’s official feedback form or email ka********************@******up.com.
5. Keep the receipt, photographs, order confirmation, delivery messages, and names of employees or managers contacted.

Written corporate correspondence may be mailed to Pinkberry/Kahala Brands, 9311 East Via de Ventura, Scottsdale, AZ 85258.

Pinkberry Refund and Order Problems

Pinkberry does not publish one universal refund timetable for every store and ordering channel. Refund responsibility may depend on whether the purchase was made in a store, through the Pinkberry app, through Pinkberry’s website, or through a third-party delivery service.

• In-store purchase: Contact the store manager and provide the receipt.
• Pinkberry online or app order: Contact the fulfilling store and submit feedback through Pinkberry’s official contact page.
• Third-party delivery order: Report missing, damaged, late, or incorrect items through the delivery platform and notify the Pinkberry store.
• Duplicate or incorrect charge: Contact the store first and retain a copy of the transaction record.
• Unresolved concern: Email Kahala customer service with the store, date, amount, order method, and requested resolution.

Do not begin a payment dispute until you have documented reasonable attempts to resolve the issue with the store or ordering service, unless the transaction is unauthorized.

Pinkberry Rewards, App, and Pinkcard Support

Pinkberry’s rewards program allows participating customers to earn points and rewards through a registered Pinkcard account or the Pinkberry app. Current loyalty and app questions may be sent to pb*******@******up.com.

Include the following when reporting a missing reward or account problem:

• Name and email associated with the account
• Pinkberry location
• Date and amount of the purchase
• Receipt or order number
• Description of the missing points, reward, or account error
• Relevant screenshot without passwords or payment information

Visit the official Pinkberry rewards page for current program information.

Pinkberry Gift Card Help

Pinkberry offers physical Pinkcards and electronic gift cards. Most participating U.S. locations accept Pinkberry gift cards, but some airport, university, or specialty locations may not participate. Confirm acceptance with the store before ordering.

Pinkberry recommends registering a Pinkcard so its available value may be protected if the card is lost. Unregistered lost or stolen cards should be treated like cash and may not be replaceable.

Customers can purchase cards, send electronic gifts, reload eligible cards, and check balances through the official Pinkberry gift card page. Loyalty-related gift card questions can also be sent to pb*******@******up.com.

Pinkberry Catering Contact

Catering options, availability, prices, serving areas, and delivery distances vary by market. Use Pinkberry’s catering inquiry page or email ca******@*******ry.com.

For an existing catering order, contact the store or catering representative handling the order. Have the event date, order number, guest count, delivery or pickup time, and payment confirmation available.

Pinkberry Jobs and Careers

Pinkberry’s employment page directs applicants interested in local restaurant positions to call or visit their neighborhood Pinkberry. Because many stores are franchised, hiring decisions, applications, schedules, and employment policies may be handled by the local franchise owner.

Use the Pinkberry jobs page to locate a nearby store. Corporate and management opportunities may also appear through Kahala Brands or MTY Food Group career resources.

Pinkberry Franchise Information

Pinkberry franchise inquiries are managed through Kahala Brands. Prospective franchisees may email gr*******************@******up.com or call 1-866-452-4252.

Franchise applicants should review the applicable franchise disclosure documents, investment requirements, territory restrictions, operating responsibilities, and legal agreements before making a financial commitment.

About Pinkberry

Pinkberry was founded in West Hollywood, California, in 2005. The brand became known for tart frozen yogurt, rotating flavors, fresh fruit, premium toppings, smoothies, shakes, and customizable frozen desserts.

Pinkberry operates through a combination of franchised and company-managed locations in the United States and international markets. Products, promotions, rewards participation, gift card acceptance, delivery options, and operating hours can vary by location.

Who Owns Pinkberry?

Pinkberry is owned by Kahala Brands, which acquired the frozen yogurt chain in 2015. Kahala Brands was subsequently acquired by MTY Food Group, making MTY the ultimate parent company of Pinkberry.

Pinkberry Leadership

• Eric Lefebvre: Chief Executive Officer of MTY Food Group
• Jeff Smit: Chief Operating Officer of Kahala Brands

Pinkberry does not prominently publish a separate brand CEO. Corporate and brand-management roles may change, so time-sensitive leadership information should be confirmed through Kahala Brands or MTY Food Group.

Pinkberry Reviews and Complaints

There are currently no published Pinkberry reader reviews on this CorporateOfficeHeadquarters.com page. Customers and employees are invited to share genuine experiences involving Pinkberry stores, food quality, service, cleanliness, mobile orders, rewards, gift cards, catering, franchise operations, or corporate responses.

Reviews should identify the location and general date of the experience without publishing private information. Individual submissions reflect the contributor’s experience and are not independently verified.

Pinkberry Competitors and Related Corporate Offices

Pinkberry competes with frozen yogurt, ice cream, bakery, and specialty dessert businesses. Related corporate office pages include:

• Yogurtland corporate office
• TCBY corporate office
• Häagen-Dazs corporate office
• Crumbl corporate office

Official Pinkberry Resources

• Pinkberry official website
• Pinkberry contact and feedback
• Pinkberry rewards
• Pinkberry gift cards
• Pinkberry catering
• Pinkberry local jobs
• Pinkberry privacy policy
• Kahala Brands contact information

Frequently Asked Questions

Where is Pinkberry corporate headquarters?

Pinkberry’s U.S. corporate operations are managed from the Kahala Brands office at 9311 East Via de Ventura, Scottsdale, AZ 85258.

What is the Pinkberry corporate phone number?

The Scottsdale corporate phone number is 1-480-362-4800.

What is 1-866-452-4252?

1-866-452-4252, also written as 1-866-4-KAHALA, is the toll-free number for Kahala Brands, Pinkberry’s immediate parent company.

What is Pinkberry’s customer-contact email?

General questions and comments can be sent to ka********************@******up.com.

How do I complain about a Pinkberry store?

Start with the store manager. If the issue is not resolved, use Pinkberry’s official feedback form or email Kahala customer service with the store address, visit date, receipt details, and requested resolution.

How do I contact Pinkberry about missing rewards?

Send loyalty and app questions to pb*******@******up.com. Include the account email, store, purchase date, amount, and receipt details.

Can Pinkberry corporate issue a store refund?

Refund handling may depend on the franchise location and ordering channel. Begin with the store or delivery service that processed the purchase, then escalate through Pinkberry’s feedback channel if necessary.

Who owns Pinkberry?

Pinkberry is owned by Kahala Brands. Kahala Brands is owned by MTY Food Group.

Who is the CEO of Pinkberry?

Pinkberry does not prominently publish a separate brand CEO. Eric Lefebvre is CEO of parent company MTY Food Group, and Jeff Smit is Chief Operating Officer of Kahala Brands.

How do I apply for a Pinkberry job?

Pinkberry directs applicants for local positions to call or visit the neighborhood store. Many locations are operated by independent franchisees.

Can CorporateOfficeHeadquarters.com contact Pinkberry for me?

No. CorporateOfficeHeadquarters.com cannot access orders, issue refunds, restore rewards, replace gift cards, submit applications, or contact Pinkberry on a reader’s behalf.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has provided corporate contact information and a public forum for consumer feedback since 2004. We compare official company contact pages, ownership information, policies, store resources, and reader submissions to help visitors locate the appropriate corporate or local contact.

Information last reviewed and updated: August 17, 2026.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Pinkberry, Kahala Brands, MTY Food Group, or any Pinkberry franchisee. This page is provided for informational, review, and complaint purposes. Contact information, store participation, executives, rewards terms, and policies can change.

Share Your Pinkberry Experience

Use the comment section below to share a genuine experience with a Pinkberry store, order, product, rewards account, gift card, catering service, franchise, or corporate office. Include the location and relevant details, but remove personal, account, payment, and employee information before posting.