Copart’s corporate office and principal executive headquarters are located in Dallas, Texas. This page provides the verified Copart headquarters address, corporate phone number, Member Services contacts, auction complaint guidance, leadership information, official resources, and current review themes.
Copart Corporate Office and Headquarters Information
Copart, Inc.14185 Dallas Parkway, Suite 300
Dallas, TX 75254
United States
- Copart Corporate Office Phone Number: +1-972-391-5000
- Copart Member Services Phone Number: +1-972-391-5400
- Member Services Email: Me*************@****rt.com
- Vehicle and Lot Status: +1-877-424-5568 / 1-877-4-CHK-LOT
- Chief Executive Officer: Jay Adair
- President: Jane Pocock
- Company Status: Publicly traded
- Stock Symbol: CPRT on the Nasdaq Global Select Market
- Investor Relations Email: in****************@****rt.com
- Official Website: Copart.com
- Member Services and Live Chat: Copart Member Services
- Corporate Contact Form: Copart corporate office contact
- Location Directory: Find a Copart location
Address clarification: Copart’s current SEC filings identify 14185 Dallas Parkway, Suite 300, Dallas, TX 75254 as its principal executive offices. Copart’s public corporate-office contact page currently displays Suite 400 for corporate inquiries. Use the online contact form when possible and verify the correct suite before mailing time-sensitive documents.
The +1-972-391-5000 number is Copart’s corporate headquarters line. It is not the primary number for bidding, account, payment, deposit, pickup, storage, title, or location-specific questions. Copart Member Services can be reached at +1-972-391-5400.
Choose the Correct Copart Support Route
- Membership, account, bidding, licensing, deposit, or general auction help: Contact Member Services at +1-972-391-5400, email Me*************@****rt.com, or use official live chat.
- Additional fee on an invoice: Contact the Copart location where the vehicle was sold. Copart directs location-specific fee questions to the selling location.
- Pickup, storage, loading, vehicle release, keys, or yard complaint: Contact the location holding the vehicle and ask for the appropriate manager.
- Vehicle, title, payment, or pickup status: Call +1-877-424-5568 and follow the automated prompts.
- Deposit refund: Basic Members may be able to request a credit-card deposit refund through My Account. Other deposit refunds should be directed to Member Services.
- Wire transfer status: Allow processing time and email Bu******@****rt.com if the transfer has not posted after the period stated by Copart.
- Seller or consignor support: Use the official Copart Seller Support page.
- Corporate or unresolved company-level issue: Use the Copart corporate contact form after contacting Member Services or the affected location.
- Investor question: Email in****************@****rt.com.
Before Bidding on a Copart Vehicle
Copart is an online auction and vehicle remarketing company, not a traditional retail auto dealership. Buyers should understand the auction terms, title restrictions, vehicle condition, fees, payment requirements, and pickup procedures before placing a bid.
- Review the complete lot listing, photographs, damage codes, title type, sale status, location, and seller information.
- Read the current Copart Member Terms and Conditions.
- Confirm whether your state requires a business, dealer, dismantler, rebuilder, or other license.
- Inspect the vehicle or arrange an inspection when permitted and practical.
- Review the current Copart member-fee schedule before bidding.
- Confirm the accepted payment methods and payment deadline.
- Check the location’s storage fees, pickup procedures, loading policies, and business hours.
- Research whether the title document can be registered, rebuilt, exported, or transferred for your intended use.
- Arrange suitable transportation. A damaged or salvage vehicle may require a flatbed or professional transporter.
Auction-condition warning: Copart vehicles are generally sold under “as-is, where-is” terms. A “Run and Drive” designation means the vehicle started, could be placed into gear, and moved forward when Copart received it. It does not guarantee that the vehicle will start or move at pickup, that it is roadworthy, or that it can legally be driven on public roads.
Copart Fees, Payments, Storage, and Pickup
Copart fees can depend on the final sale price, payment method, member licensing, purchasing history, lot type, bidding method, location, and other factors. Because the amounts and requirements can change, review the official fee schedule instead of relying on an old fee chart or third-party estimate.
Copart’s payment and pickup guidance explains current payment methods, deadlines, member fees, storage, transportation, vehicle pickup, and the Member Protection Pledge. Review the official payment and pickup instructions before bidding.
If an invoice contains an unexpected buyer, bidding, gate, environmental, storage, title, late-payment, relist, or transportation fee, save the invoice and contact the location where the vehicle was sold. Ask the location to identify the applicable fee schedule or contract provision.
How to Escalate a Copart Complaint
- Identify the correct location and transaction. Have the lot number, Member ID, auction date, vehicle location, invoice, and payment information available.
- Contact the department involved. Use Member Services for account or membership issues and the selling or holding location for yard, fee, pickup, storage, loading, or vehicle-release issues.
- Request management review. Ask for the location general manager or an appropriate Member Services supervisor when the first contact cannot resolve the problem.
- Keep a written record. Save emails, invoices, screenshots, photographs, payment confirmations, towing records, title information, and case numbers.
- Use the corporate contact form. For an unresolved company-level complaint, submit a concise timeline through Copart’s official corporate-office form.
- Contact the appropriate outside organization when necessary. A title or registration issue may involve a state motor vehicle agency. A towing, repossession, insurance, lender, or seller dispute may also require contact with the company responsible for that part of the transaction.
For state consumer-protection contacts, use the USA.gov state consumer office directory. Review Copart’s contractual complaint and dispute terms before pursuing a formal claim.
Information to Gather Before Escalating
- Copart Member ID and account email
- Lot number and vehicle year, make, and model
- VIN, but only through a private verified channel
- Auction date and Copart location
- Invoice and complete fee breakdown
- Payment confirmation or wire-transfer record
- Title type and current title status
- Pickup appointment and transporter information
- Vehicle photographs before and after pickup
- Towing, repossession, seller, insurer, or lender records
- Names of employees or managers contacted
- Case numbers, emails, chats, and a concise timeline
- The specific resolution being requested
Copart Scam and Account Security Warning
Use Copart.com, the official Copart mobile application, and verified Copart location pages before making a payment or uploading documents. Copart advises members not to send Social Security numbers, payment information, driver’s-license or passport information, usernames, or passwords through ordinary email.
Suspicious Copart-branded emails can be forwarded to Ph******@****rt.com. Do not provide passwords, verification codes, full card numbers, bank login information, identification documents, cryptocurrency, gift cards, remote device access, or wire-transfer funds to an unexpected caller or sender.
About Copart
Copart, Inc. was founded in 1982 and operates online vehicle auction and remarketing platforms. The company connects vehicle consignors with buyers that may include dealers, dismantlers, rebuilders, exporters, and members of the public where licensing rules permit.
Copart provides services to insurance companies, financial institutions, automobile dealers, rental-car companies, charities, fleet operators, government organizations, and individual sellers. Its inventory can include salvage vehicles, clean-title vehicles, bank repossessions, rental vehicles, motorcycles, trucks, recreational vehicles, boats, and industrial equipment.
Copart is an independent publicly traded company listed on Nasdaq under the symbol CPRT.
Copart Leadership
- Chief Executive Officer: Jay Adair, effective July 31, 2026
- President: Jane Pocock, effective August 1, 2026
Copart Reviews and Complaints
Three reader reviews are currently visible on CorporateOfficeHeadquarters.com. One reviewer praised a Copart representative for being patient and helpful. Another described an unresolved dispute involving a repossessed vehicle, alleged damage, pickup delays, and communication with management at the Hampton, Virginia location. A third review contains only a general criticism of employees without enough detail to identify the location, department, or transaction.
These reviews reflect individual experiences and are not representative of every Copart auction, location, seller, employee, or vehicle. A useful Copart review should include the location, lot or issue type, auction or pickup date, support route used, and whether the matter was resolved. Do not publish private account, payment, title, VIN, address, phone, or identity information.
Copart Competitors and Related Corporate Office Pages
Copart competes most directly with vehicle-auction and remarketing businesses. Readers comparing broader automotive retail and online vehicle-purchase companies may also find these verified corporate office pages helpful:
- AutoNation Corporate Office
- CarMax Corporate Office
- Penske Automotive Group Corporate Office
- Carvana Corporate Office
Official Copart Resources
- Copart official website
- Copart Member Services
- Copart corporate office contact form
- Copart location directory
- Copart member fees
- Copart payment and pickup guidance
- Copart Member Terms and Conditions
- Copart terminology guide
- Copart Investor Relations
Frequently Asked Questions
Where is Copart headquarters?
Copart’s principal executive offices are located at 14185 Dallas Parkway, Suite 300, Dallas, TX 75254. Copart’s public corporate contact page currently displays Suite 400 for corporate inquiries, so verify the suite before mailing important documents.
What is the Copart corporate office phone number?
The verified Copart corporate office phone number is +1-972-391-5000.
What is the Copart customer service number?
Copart Member Services can be reached at +1-972-391-5400. Members may also email Me*************@****rt.com or use live chat.
How do I complain about a Copart location?
Contact the location involved and request the appropriate department manager or general manager. Keep the lot number, invoice, photographs, payment records, and a written timeline. Escalate unresolved membership issues through Member Services and unresolved company-level concerns through Copart’s corporate contact form.
How do I question a Copart fee?
Copart directs questions about additional invoice fees to the location where the vehicle was sold. Ask the location to identify the fee and the applicable current fee schedule.
How do I check the status of a Copart vehicle or title?
Call +1-877-424-5568, also written as 1-877-4-CHK-LOT, for automated information about lot, key, title, payment, storage, location, and pickup status.
Does “Run and Drive” mean a Copart vehicle is roadworthy?
No. “Run and Drive” describes how the vehicle operated when Copart received it. It does not guarantee that it will start or move at pickup, that it is mechanically sound, or that it can legally be driven on public roads.
Who is Copart’s CEO?
Jay Adair resumed the role of Copart Chief Executive Officer effective July 31, 2026.
Who is Copart’s President?
Jane Pocock became President of Copart effective August 1, 2026.
Is Copart publicly traded?
Yes. Copart, Inc. is publicly traded on the Nasdaq Global Select Market under the stock symbol CPRT.
Can CorporateOfficeHeadquarters.com resolve a Copart complaint?
No. CorporateOfficeHeadquarters.com cannot access Copart accounts, auctions, bids, deposits, invoices, payments, titles, vehicles, pickup appointments, seller records, or complaint cases. Contact Copart and the affected location through official channels.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office addresses, headquarters phone numbers, verified support resources, complaint-routing guidance, and a moderated place for readers to share their experiences. We distinguish corporate, Member Services, location, payment, seller, title, and auction support routes so readers can contact the department most closely connected to their issue.
Page Update Note
This page was updated on August 5, 2026 to correct Copart’s corporate phone number, verify the Dallas headquarters address, distinguish the Suite 300 principal executive office from the Suite 400 public corporate contact listing, add Member Services and vehicle-status contacts, reflect Jay Adair’s return as CEO and Jane Pocock’s appointment as President, add auction-condition and fee guidance, update review themes, preserve the existing image, and verify all related links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Copart, Inc., Copart.com, CrashedToys, CashForCars.com, National Powersport Auctions, any Copart location, seller, consignor, insurer, lender, towing company, transporter, broker, auction employee, or government agency. This page is for informational, review, and complaint purposes only. Auction terms, fees, payment deadlines, storage charges, title rules, licensing requirements, vehicle descriptions, support contacts, leadership, and complaint procedures may change. Review Copart’s current terms, the applicable lot information, the location’s rules, and your state’s title and licensing requirements before bidding or purchasing.
Share Your Copart Experience
If you contacted Copart Member Services, a Copart location, a general manager, Seller Support, Accounts Receivable, the corporate office, or another complaint route, share your experience below. Include the location, issue type, support method used, and whether the matter was resolved. Reviews are moderated. Do not post Member IDs, VINs, invoices, titles, payment details, identification documents, addresses, phone numbers, email addresses, passwords, or employee personal information.