Eastern Dental is a New Jersey dental-support organization associated with 20 dental offices throughout the state. Patients can obtain general dentistry, orthodontics, periodontics, endodontics, oral surgery, implants, cosmetic dentistry, emergency appointments, and other dental services at participating locations.
Eastern Dental does not prominently publish one universal national Customer Service or patient-complaint phone number on its current website. Patients should normally contact the individual Eastern Dental office where the appointment, treatment, bill, or complaint originated.
Eastern Dental’s current Notice of Privacy Practices lists its Privacy Officer at 1030 Saint Georges Avenue, Avenel, New Jersey 07001. The published Privacy Officer phone number is 1-732-750-0707, extension 1126.
The older address at 251 Clifton Avenue and telephone number 1-800-982-5529 are not prominently identified on Eastern Dental’s current official website as its primary corporate address or Customer Service number.
Eastern Dental Corporate Office and Patient Contact Information
- Brand: Eastern Dental
- Management Organization: Eastern Dental Management
- Business Structure: Privately held dental support organization
- Current Owner: Branford Castle Partners
- Chief Executive Officer: Dr. Ray Iannaccone
- Administrative and Privacy Contact Address: 1030 Saint Georges Avenue, Avenel, NJ 07001, USA
- Privacy Officer Phone: 1-732-750-0707, extension 1126
- Website and General Privacy Email: in**@***********al.com
- Universal Patient Customer Service Number: Eastern Dental does not prominently publish one current number for every location
- Legacy Number: 1-800-982-5529 appears in older listings but is not prominently shown on the current official contact pages
- Official Website: EasternDental.com
- Dental Office Locator: Find an Eastern Dental Office
- Schedule an Appointment: Choose a Location and Schedule
- Patient Resources: Eastern Dental Patient Resources
- Online Bill Pay: Pay an Eastern Dental Bill
- Payment and Insurance Information: Eastern Dental Payment Options
- Emergency Dentistry: Eastern Dental Emergency Care
- Website Privacy Policy: Eastern Dental Privacy Policy
- HIPAA Notice: Eastern Dental Notice of Privacy Practices
- Careers: Eastern Dental Careers
The Avenel address is published for Eastern Dental’s Privacy Officer and administrative functions. It is also associated with Eastern Dental of Woodbridge, so patients should identify the exact office, provider, legal practice, or department intended when sending correspondence.
Do not mail payments, dental appliances, X-rays, original records, insurance cards, identification documents, or legal papers to the administrative address unless Eastern Dental provides written instructions.
Is 251 Clifton Avenue Still Eastern Dental’s Corporate Address?
Eastern Dental’s current official website does not identify 251 Clifton Avenue as its corporate headquarters.
The current Eastern Dental of Clifton practice is located at:
Eastern Dental of Clifton
600 Getty Avenue
Clifton, NJ 07011
Its current published local office number is 1-732-474-7636.
The older 251 Clifton Avenue address should therefore not be presented as the current Clifton dental office or as a verified corporate headquarters without additional confirmation.
Patients should not mail records, payments, complaints, or appointment documents to the old address.
Where Is Eastern Dental’s Corporate Office?
Eastern Dental does not prominently display a page labeled “corporate headquarters” on its current website.
The most clearly published administrative contact is found in Eastern Dental’s Notice of Privacy Practices:
Eastern Dental Privacy Officer
1030 Saint Georges Avenue
Avenel, NJ 07001
The notice lists 1-732-750-0707, extension 1126, for health-information privacy matters.
The same building contains Eastern Dental of Woodbridge. The current patient telephone number for the Woodbridge practice is 1-732-474-7605.
The privacy and administrative telephone number should not be treated as a universal appointment, billing, emergency, Human Resources, or clinical-complaint number.
Eastern Dental Ownership and Corporate Structure
Eastern Dental Management is a dental support organization, commonly called a DSO.
Branford Castle Partners acquired Eastern Dental Management from an affiliate managed by Staple Street Capital in January 2025. Eastern Dental remains privately held.
Eastern Dental’s website explains that the DSO provides nonclinical support such as:
- Human Resources
- Marketing
- Billing support
- Payer relations
- Compliance
- Technology and operations
- Practice-growth support
Eastern Dental’s website also states that the DSO does not own or operate the individual professional practices or supervise the dentists’ clinical decisions. The dental practices are owned and operated by licensed dentists.
This distinction matters when filing a complaint. A clinical-care complaint may need to be reviewed by the treating dentist and professional practice, while a billing, privacy, scheduling, website, or administrative concern may involve Eastern Dental Management.
Eastern Dental Locations in New Jersey
Eastern Dental currently lists 20 New Jersey locations, including offices serving:
- Brick
- Burlington and Cinnaminson
- Clifton
- Eatontown and Oakhurst
- Ewing
- Flemington
- Hamilton
- Howell
- Lacey and Forked River
- Laurel Springs
- Lawrenceville
- Manahawkin
- Marlton
- Old Bridge and Parlin
- Parsippany and Morris Plains
- Toms River
- Union
- Vineland
- Woodbridge and Avenel
- Woodbury Heights
Each office has its own telephone number, appointment schedule, office hours, dentists, specialists, accepted insurance plans, and payment arrangements.
Use the official location directory to identify the office responsible for a particular patient’s care.
Choose the Correct Eastern Dental Support Route
- New appointment: Select a location through the official office directory and call or schedule online.
- Existing appointment: Contact the office where the appointment is scheduled.
- Appointment cancellation or rescheduling: Call the local office as early as possible and ask whether a cancellation fee applies.
- Dental emergency: Call the nearest Eastern Dental office immediately. After-hours calls may be forwarded to an on-call service.
- Treatment question: Contact the treating dentist or clinical office.
- Clinical-care complaint: Ask for the treating dentist, dental director, or office manager.
- Billing or payment question: Contact the office shown on the bill or select that location through the online payment center.
- Insurance claim: Contact the dental office and the dental insurance plan.
- Refund request: Contact the office that collected the payment and request written review by the office manager.
- Medical or dental records: Contact the treating office and ask for its records-release process.
- Incorrect dental record: Submit an amendment request to the office or Privacy Officer.
- Privacy or HIPAA complaint: Contact the Privacy Officer at 1-732-750-0707, extension 1126.
- Website privacy question: Email in**@***********al.com.
- Smile Solutions dental plan: Review the plan’s current fee schedule and contact the participating office.
- CareCredit or other financing: Contact the lender for account, interest, payment, or credit-reporting concerns.
- Employment application: Use Eastern Dental’s careers page.
- Unresolved administrative complaint: Request escalation through the office manager and then Eastern Dental Management.
What to Have Before Contacting Eastern Dental
- The Eastern Dental office name and location
- The patient’s name and date of birth through a secure channel
- The appointment or treatment date
- The treating dentist or specialist
- The procedure or treatment plan involved
- The dental insurance plan and member information
- The claim number or explanation of benefits
- The bill, receipt, payment confirmation, or financing agreement
- The estimated and actual patient responsibility
- Copies of consent forms, treatment plans, referrals, and correspondence
- The names or roles of employees previously contacted
- A concise timeline and the specific resolution requested
Do not post patient names, birth dates, dental records, diagnoses, X-rays, insurance numbers, Social Security numbers, home addresses, telephone numbers, email addresses, payment information, or photographs containing identifying information in public comments.
How to Escalate an Eastern Dental Complaint
Begin with the Eastern Dental office where the issue occurred.
For an appointment, billing, employee-conduct, refund, records, or service complaint, ask for the office manager.
For a complaint about diagnosis, treatment, anesthesia, medication, oral surgery, orthodontics, implants, or another clinical matter, ask to speak with the treating dentist or clinical director.
Explain the issue clearly and provide the relevant dates, provider, treatment plan, bills, photographs, insurance documents, and earlier communications.
Ask for:
- A complaint or case reference
- The name or role of the person reviewing the concern
- A written explanation
- The expected response date
- The proposed corrective action
If the office does not resolve an administrative matter, request escalation to Eastern Dental Management.
Written privacy correspondence may be sent to:
Eastern Dental Privacy Officer
1030 Saint Georges Avenue
Avenel, NJ 07001
For other written complaints, confirm the correct administrative or legal recipient before mailing documents.
Send copies rather than original dental records, X-rays, insurance cards, payment records, or identification.
Eastern Dental Appointment and Scheduling Complaints
Appointment concerns may involve long hold times, cancelled visits, delays, specialist availability, emergency appointments, reminders, rescheduling, or disagreement over a missed-appointment fee.
Contact the office as soon as the problem occurs.
Ask the office to confirm:
- The appointment date and time
- The provider and service scheduled
- Whether the provider is in network
- The estimated patient cost
- The cancellation deadline
- Any missed-appointment fee
- Whether another location has earlier availability
Office hours vary by location. Some offices offer evening or alternating Saturday appointments.
Keep appointment confirmations, text messages, emails, and cancellation records.
Dental Emergency and Urgent-Care Complaints
Eastern Dental states that its offices may accommodate emergency walk-in or same-day appointments, although next-day scheduling may sometimes be necessary.
Patients seeking urgent dental care should call the local office directly. After-hours calls may be forwarded to an emergency on-call service.
A corporate office or public comment section cannot diagnose an urgent dental condition.
Call 911 or seek appropriate emergency medical care for symptoms such as difficulty breathing, uncontrolled bleeding, severe facial trauma, loss of consciousness, or another potentially life-threatening condition.
Do not delay emergency care while waiting for a corporate complaint response.
Treatment Plan and Clinical-Care Complaints
Treatment complaints may involve diagnosis, X-rays, fillings, crowns, root canals, periodontal treatment, extractions, implants, dentures, orthodontics, cosmetic procedures, anesthesia, medications, or follow-up care.
Ask the treating dentist to review:
- The examination findings
- X-rays and diagnostic records
- The recommended treatment
- Alternatives and risks
- The expected treatment sequence
- The cost estimate
- The reason for a changed treatment plan
- The proposed follow-up or corrective treatment
Patients may request copies of their records and obtain a second opinion from another licensed dentist.
CorporateOfficeHeadquarters.com cannot determine whether a dentist met the applicable professional standard of care or whether a particular treatment is medically necessary.
Eastern Dental Billing and Refund Complaints
Eastern Dental’s online payment center requires patients to select the office connected to the bill.
For a disputed balance, request:
- An itemized statement
- The procedure codes and treatment dates
- The amount billed to insurance
- The insurer’s payment or denial
- Contractual adjustments
- The remaining patient responsibility
- A record of payments and refunds
Compare the office statement with the insurance explanation of benefits.
An estimate is not always a guarantee of final insurance payment. The patient may remain responsible for amounts excluded, denied, subject to deductibles, or outside the plan’s coverage.
If a refund is approved, request written confirmation showing the amount, payment method, approval date, and expected processing period.
Dental Insurance and Network Complaints
Eastern Dental states that its offices accept many major dental plans, but participation can vary by location, provider, specialty, and plan type.
Before treatment, confirm the following with both the office and insurer:
- Whether the office is in network
- Whether the treating dentist or specialist is in network
- Whether a referral is required
- Whether prior authorization is required
- The annual maximum and deductible
- Waiting periods
- Frequency limitations
- Orthodontic or implant coverage
- The estimated patient responsibility
A preauthorization or estimate may not guarantee final payment.
If the dispute concerns the dental insurance company rather than the dental practice, use the insurer’s appeal process. New Jersey consumers may also request assistance from the New Jersey Department of Banking and Insurance when the complaint falls within its authority.
Smile Solutions and Dental Financing Complaints
Eastern Dental offers the Smile Solutions dental discount plan for patients without traditional dental insurance.
Smile Solutions is a discount arrangement rather than dental insurance. Participating providers agree to charge specified reduced fees for qualifying services.
Review:
- The annual membership fee
- The current fee schedule
- Participating offices and providers
- Included and excluded treatments
- Orthodontic and specialty discounts
- Renewal and cancellation terms
Eastern Dental also advertises third-party financing through companies such as CareCredit and LendingClub Patient Solutions.
Financing agreements are separate financial contracts. Questions about interest, promotional periods, late payments, credit reporting, or lender disputes should be directed to the financing company.
Dental Records and X-Ray Requests
Patients may request electronic or paper copies of their dental records from the office where treatment occurred.
The request should identify:
- The patient
- The Eastern Dental location
- The dates of treatment
- The records requested
- Whether X-rays or imaging are included
- The delivery method
- The dentist or organization receiving the records
Eastern Dental’s privacy notice states that records are generally provided within the time required by applicable law and that a reasonable cost-based fee may apply.
A patient who believes the record is inaccurate may request an amendment. The provider may deny an amendment request but should explain the decision in writing under the applicable process.
Eastern Dental Privacy and HIPAA Complaints
Eastern Dental’s Notice of Privacy Practices gives patients rights involving their protected health information.
These rights may include:
- Obtaining a copy of records
- Requesting an amendment
- Requesting confidential communications
- Requesting restrictions on certain disclosures
- Obtaining an accounting of certain disclosures
- Receiving a copy of the privacy notice
- Authorizing another person to act for the patient
Privacy complaints may be directed to:
Eastern Dental Privacy Officer
1030 Saint Georges Avenue
Avenel, NJ 07001
Phone: 1-732-750-0707, extension 1126
Patients may also file qualifying health-information privacy complaints with the U.S. Department of Health and Human Services Office for Civil Rights.
Do not describe private dental or medical information in a public review.
New Jersey State Board of Dentistry Complaints
The New Jersey State Board of Dentistry licenses and regulates dentists, dental hygienists, assistants, and certain dental permits.
A patient may consider the Board’s complaint process when a concern involves professional conduct, licensing, clinical practice, recordkeeping, anesthesia, or another matter within the Board’s authority.
Before filing, collect:
- The dentist’s name
- The office and treatment dates
- The treatment plan
- Dental records and X-rays
- Bills and insurance documents
- Correspondence with the practice
- A concise description of the complaint
The Board’s complaint process is separate from a refund request or malpractice claim. Filing a complaint does not guarantee compensation or a particular disciplinary result.
Information submitted to a government agency may be subject to public-record laws. Follow the agency’s instructions concerning sensitive information.
Eastern Dental Employee and Applicant Questions
Eastern Dental recruits dentists, hygienists, dental assistants, office employees, and administrative professionals through its official careers page.
Eastern Dental does not prominently publish a universal public Human Resources, payroll, benefits, leave, or employment-verification number.
Applicants should use the careers website and the contact information associated with a particular opening.
Current employees should use authorized internal Human Resources, payroll, benefits, compliance, management, or employee-relations channels.
Because professional practices may operate through different legal entities, employees should identify the employer shown on the pay statement, tax form, offer letter, or employment agreement.
Do not publish Social Security numbers, employee identification numbers, payroll documents, medical information, schedules, disciplinary records, or private workplace correspondence.
Eastern Dental Reviews and Complaints
Eastern Dental patient experiences can vary by office, dentist, specialist, treatment, insurance plan, billing department, and support route.
Common dental-office complaint categories may include:
- Appointment delays or cancellations
- Difficulty reaching an office
- Billing or insurance disagreements
- Unexpected patient balances
- Refund delays
- Treatment-plan changes
- Dental records or X-ray requests
- Orthodontic scheduling
- Denture, crown, implant, or appliance concerns
- Pain or follow-up communication
- Employee or provider interactions
- Privacy concerns
These categories do not establish what happened in any particular case.
When leaving an Eastern Dental review below, include the office city, approximate treatment date, general service, support route used, response time, and whether the concern was resolved.
Do not publish patient names, diagnoses, X-rays, medical histories, insurance information, complete bills, home addresses, telephone numbers, email addresses, or private employee information.
Fake Eastern Dental Support and Payment Warning
Use EasternDental.com, the official location directory, or the telephone number published on the specific office page before providing personal or payment information.
Be cautious with fake appointment messages, payment demands, insurance requests, refund offers, job offers, and websites that imitate Eastern Dental branding.
Do not provide:
- Account passwords
- One-time verification codes
- Full payment-card numbers through an unsolicited message
- Bank-login information
- Social Security numbers
- Gift-card payments
- Cryptocurrency or wire transfers
- Remote access to a computer or telephone
Verify unexpected billing or appointment messages by calling the office directly through its official webpage.
Eastern Dental Competitors and Related Corporate Office Pages
Eastern Dental competes with independent dental practices, regional dental groups, dental-support organizations, orthodontic offices, oral-surgery practices, and specialty dental providers.
Related corporate-office pages include Aspen Dental Corporate Office, Jefferson Dental Corporate Office, and Affordable Dentures Corporate Office.
Other competitors include Heartland Dental-supported practices, Great Expressions Dental Centers, Western Dental, Castle Dental, Coast Dental, Comfort Dental, and independent New Jersey dental offices.
Related Resources
- Official Eastern Dental Website
- Eastern Dental Locations
- Eastern Dental Patient Resources
- Eastern Dental Online Bill Pay
- Insurance and Payment Options
- Eastern Dental Emergency Dentistry
- Eastern Dental Website Privacy Policy
- Eastern Dental HIPAA Notice
- Eastern Dental Careers
- New Jersey State Board of Dentistry
- File a New Jersey Professional Complaint
- New Jersey Insurance Consumer Assistance
- File a HIPAA Privacy Complaint
Frequently Asked Questions About Eastern Dental Corporate Office
Where is Eastern Dental’s corporate office?
Eastern Dental does not prominently publish a page identifying one public-facing headquarters. Its Notice of Privacy Practices lists the Privacy Officer at 1030 Saint Georges Avenue, Avenel, NJ 07001.
Is 251 Clifton Avenue still Eastern Dental’s headquarters?
The current Eastern Dental website does not list 251 Clifton Avenue as its corporate office. The current Clifton dental practice is at 600 Getty Avenue, Clifton, NJ 07011.
What is Eastern Dental’s corporate phone number?
Eastern Dental does not prominently publish one universal corporate or Customer Service number. Its Privacy Officer can be reached at 1-732-750-0707, extension 1126, for privacy matters.
Is 1-800-982-5529 still Eastern Dental’s Customer Service number?
The number appears in older directories but is not prominently identified on Eastern Dental’s current official contact pages. Patients should call the specific office involved.
How do I find my Eastern Dental office number?
Use the official Eastern Dental location directory and select the office city.
How many Eastern Dental offices are there?
Eastern Dental currently lists 20 dental offices throughout New Jersey.
Who owns Eastern Dental?
Branford Castle Partners acquired Eastern Dental Management in January 2025.
Who is the CEO of Eastern Dental?
Eastern Dental’s current management page identifies Dr. Ray Iannaccone as CEO.
How do I complain about an Eastern Dental office?
Contact the office manager first. For a clinical concern, request review by the treating dentist or dental director. Ask for written documentation and a response date.
How do I make an Eastern Dental appointment?
Choose an office through the official location directory and schedule online or call the local practice.
Does Eastern Dental provide emergency appointments?
Eastern Dental states that its offices may provide walk-in, same-day, or next-day emergency appointments. Call the local office immediately.
How do I pay an Eastern Dental bill?
Use the online payment center and select the office associated with the bill, or contact that office directly.
How do I dispute an Eastern Dental bill?
Request an itemized statement and compare it with the insurance explanation of benefits. Contact the office manager and insurance company with the treatment dates and claim information.
Does Eastern Dental accept insurance?
Eastern Dental states that it accepts many major dental plans. Participation varies by office, provider, specialty, and exact plan.
What is Smile Solutions?
Smile Solutions is a dental discount plan rather than traditional insurance. Review the current membership fee, provider list, and discounted fee schedule before enrolling.
How do I obtain Eastern Dental records or X-rays?
Contact the office where treatment occurred and request its records-release form. Specify which records and X-rays are needed and where they should be sent.
How do I report an Eastern Dental privacy concern?
Contact the Privacy Officer at 1-732-750-0707, extension 1126, or write to 1030 Saint Georges Avenue, Avenel, NJ 07001.
How do I file a complaint against an Eastern Dental dentist?
Begin with the office and treating dentist. A qualifying professional-conduct complaint may also be submitted to the New Jersey State Board of Dentistry.
How do I contact Eastern Dental Human Resources?
Eastern Dental does not prominently publish a universal public Human Resources number. Applicants should use the careers page, and employees should use authorized internal channels.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, telephone, ownership, complaint-route, and review information for dental groups, health care companies, insurers, pharmacies, retailers, hotels, restaurants, financial services, and other major organizations.
This page is designed to help readers distinguish Eastern Dental Management from the individual dental office, treating dentist, office manager, Privacy Officer, insurance company, financing provider, New Jersey State Board of Dentistry, and HHS Office for Civil Rights.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Eastern Dental, Eastern Dental Management, Eastern Dental Holdings, Branford Castle Partners, any Eastern Dental professional practice, dentist, orthodontist, specialist, employee, dental insurance company, CareCredit, LendingClub, Smile Solutions, or government agency.
This page is provided for informational purposes only and is not dental, medical, legal, insurance, privacy, employment, financial, or emergency advice.
Addresses, phone numbers, ownership, office locations, providers, accepted insurance plans, fees, financing options, treatment availability, support channels, and complaint procedures may change.
Contact the treating dental office and an appropriate licensed health professional for information applying to an individual patient or treatment.
Share Your Experience
Have you contacted an Eastern Dental office, office manager, dentist, specialist, billing department, Privacy Officer, insurance company, financing provider, or Eastern Dental Management?
Share your experience with an appointment, treatment plan, dental procedure, bill, insurance claim, refund, records request, privacy concern, employee interaction, or complaint escalation below.
Helpful reviews include the office city, approximate treatment date, general service, support route used, response time, and whether the issue was resolved.
Please do not post patient names, dental records, diagnoses, X-rays, insurance numbers, Social Security numbers, payment information, home addresses, phone numbers, email addresses, private employee information, or screenshots containing personal or protected health information.