Reach Encova Insurance Corporate Office – Reviews & Complaints 

Encova Insurance, formerly known as Motorists Insurance Group and BrickStreet Insurance, is a regional mutual insurance carrier headquartered in Columbus, Ohio. Encova offers a range of personal and commercial coverage solutions, operating primarily throughout the Midwest, Mid-Atlantic, and Southeast regions. With deep community ties and an emphasis on policyholder engagement, Encova seeks to deliver comprehensive insurance backed by accessible local service.

How to Reach Encova Insurance Headquarters HQ

• 📞 Encova Insurance Corporate Office Phone Number: 1-614-221-6772
• 📞 Encova Customer Service: 1-866-452-7425 (for policy inquiries, billing, or claim assistance)
• 🕒 Office Hours: Monday through Friday, 8:00 AM to 5:00 PM (Eastern Time)
• 📍 Corporate Address:
  Encova Insurance
  471 E. Broad Street
  Columbus, OH 43215, USA
• 🌐 Website: https://www.encova.com/

Encova Insurance’s Corporate Structure and Operations

Encova Insurance provides a variety of personal and commercial lines of coverage through a network of independent agents. Key offerings include:

• Auto & Home Insurance: Personal auto coverage, homeowners, renters, and additional personal policies.
• Workers’ Compensation: Specialized coverage for employers ensuring workplace injury protection and compliance.
• Business Insurance: Commercial auto, general liability, property insurance, and tailor-made programs for different industries.
• Life Insurance: Term and whole life products in select markets to help protect families and businesses.

Encova competes with other regional and national insurers—like **Grange Insurance**, **Erie Insurance**, and **Nationwide**—by emphasizing customer relationships, policyholder-owned mutual values, and community support initiatives.

Common Concerns and Feedback

Policyholders and agents often highlight:

• Regional Expertise & Mutual Values: A policyholder-owned model fosters greater local insight and tailored offerings.
• Customer Service & Claims: Positive experiences with knowledgeable agents and prompt claim handling.
• Community Engagement: Investments and sponsorships that benefit local communities and charitable causes.

However, some frequent concerns include:

• Coverage Availability by Region: Encova focuses primarily on specific states, limiting reach outside its core service area.
• Policy Pricing & Renewal: Occasional feedback about rate changes or higher premiums compared to certain online-only insurers.
• Clarifying Policy Exclusions: Some policyholders request clearer documentation on deductibles, included coverages, and potential exclusions.

By sharing both positive feedback and constructive criticism, Encova Insurance continues to refine its offerings, and prospective customers gain insight into coverage expectations.

Frequently Asked Questions (FAQs)

Q1: How can I find an Encova Insurance agent near me?
Use the “Find an Agent” tool on the Encova website or call 1-866-452-7425 to locate a nearby independent agent who works with Encova Insurance.
Q2: Does Encova Insurance offer online bill payment?
Yes. Policyholders can pay premiums and view billing statements via their online account portal. Check Encova’s website for registration and login details.

Q3: How do I file an insurance claim with Encova?
Call the Encova claims line at 1-866-452-7425 or use their online claims system. Provide necessary documents and account details to expedite processing.

Q4: What lines of business does Encova cover?
Encova offers personal auto, homeowners, life, workers’ compensation, and various commercial policies. Availability can vary by state; ask your local agent for specifics.

Q5: How do I apply for a job at Encova Insurance?
Visit the Encova Careers page to explore open positions and apply online for roles in claims, underwriting, IT, and more.

Share Your Experience with Encova Insurance

Have you purchased a policy, filed a claim, or worked with Encova’s team? We’d love to hear your feedback!

• ⭐ Rate the Company: Share a rating from 1 to 5 stars based on your satisfaction.
• ✍️ Write a Review: Describe customer service interactions, claim processes, or coverage benefits.
• 📷 Upload Photos: Include images of policy documents (with sensitive info hidden) or relevant claim materials if applicable.

Your feedback is valuable! Sharing your experiences helps others learn about Encova Insurance’s service quality, coverage options, and agent relationships.

Disclaimer

CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Encova Insurance. The information and reviews are services provided by CorporateOfficeHeadquarters.com.