Encova Insurance is a regional insurance organization serving personal, commercial, and workers’ compensation policyholders through independent agents. Customers often look for Encova corporate-office information when they need help with policy service, billing, claims, agent support, or a complaint that was not resolved through normal channels.
- Corporate headquarters and customer service
- Claims and billing support
- Agent and policyholder contacts
- Complaint escalation
- Office locations
- Frequently asked questions
Encova Insurance Corporate Office and Headquarters
- Headquarters: 471 E. Broad St., Columbus, OH 43215
- Customer Service: 1-844-362-6821
- Customer Service hours: Monday-Thursday, 8 a.m.-5 p.m. ET; Friday, 8 a.m.-3:45 p.m. ET
- Agent and policyholder email: agp1@encova.com
- Media inquiries: mediainquiries1@encova.com
- Provider inquiries: provinq@encova.com
- Official website: encova.com
How to Contact Encova About a Claim
Encova lists 1-844-362-6821 as its central Customer Service number for policyholders, agents, and claimants. New claims can also be submitted through Encova’s online claim tools. For workers’ compensation, Encova lists the same main Claim Center number for agents and policyholders.
Have your policy number, claim number, date of loss, contact details, and any prior correspondence available. If you already have an assigned adjuster, contact that adjuster directly when possible.
Billing and Policy Questions
For billing, policy documents, account access, and general service questions, call Encova Customer Service or contact your independent agent. The company also provides online payment and policy-service tools.
How to Escalate an Encova Insurance Complaint
- Start with your independent agent or Encova Customer Service.
- For claim issues, contact the assigned adjuster and keep the claim number handy.
- Document dates, names, payment details, and prior communications.
- If the issue remains unresolved, request a supervisor or management review.
- For formal company-level correspondence, use Encova’s Columbus headquarters address.
Encova Office Locations
Encova’s headquarters is in Columbus, Ohio. The company also lists offices in Charleston, West Virginia; Charlotte, North Carolina; and Naperville, Illinois. Policy and claim support should still begin with Customer Service or the appropriate agent/adjuster unless you have a specific reason to contact a regional office.
Related Insurance Corporate Office Pages
Encova Insurance FAQs
Where is Encova Insurance headquartered?
Encova is headquartered at 471 E. Broad St., Columbus, OH 43215.
What is Encova’s customer-service number?
Call 1-844-362-6821 for personal, commercial, workers’ compensation, and claim-related questions.
How do I report an Encova claim?
Use Encova’s online claim form or call 1-844-362-6821.
What are Encova’s Customer Service hours?
Encova lists Monday-Thursday, 8 a.m.-5 p.m. ET, and Friday, 8 a.m.-3:45 p.m. ET.
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