Looking for an insurance company’s corporate office, headquarters address, customer-service phone number, claims contact, or complaint page? This directory connects consumers with CorporateOfficeHeadquarters.com pages for major national insurers, regional insurance companies, insurance agencies, brokerages, vision-benefit providers, and claims-management businesses.
Select a company below to find its corporate address, headquarters contact information, customer-service resources, ownership details, complaint guidance, consumer reviews, and related insurance-company information.
Insurance organizations operate under several different business models. Some companies issue policies directly, while others work as mutual insurers, independent agencies, brokerages, managing general agencies, benefit administrators, or claims-management companies. The individual company pages explain the organization’s role and provide the most relevant available contact information.
Major Insurance Company Corporate Offices
These nationally recognized insurance companies provide auto, home, life, business, financial, roadside-assistance, and other protection products throughout the United States.
- State Farm Corporate Office – Find State Farm headquarters information, corporate phone numbers, customer service, claims contacts, payment assistance, reviews, and complaints.
- GEICO Corporate Office – Headquarters address, customer-service contacts, claims assistance, policy support, corporate information, reviews, and consumer complaints.
- Progressive Insurance Corporate Office – Find Progressive headquarters, corporate and customer-service phone numbers, claims support, billing help, reviews, and company information.
- Farmers Insurance Corporate Office – Corporate contacts, customer care, claims information, headquarters details, ownership, reviews, and complaints involving Farmers Insurance.
- Nationwide Corporate Office – Find Nationwide headquarters, customer support, claims contacts, insurance and financial-services information, reviews, and complaints.
- MetLife Corporate Office – Headquarters and customer-service information for MetLife insurance, employee benefits, life insurance, retirement products, reviews, and complaints.
- AAA Corporate Office – Find AAA headquarters, roadside-assistance contacts, insurance support, membership help, customer reviews, and complaint information.
- Fred Loya Insurance Corporate Office – Corporate phone numbers, customer support, auto-insurance claims information, reviews, complaints, and headquarters details.
- Alfa Insurance Corporate Office – Find Alfa Insurance headquarters, customer service, claims information, regional insurance contacts, reviews, and company details.
Auto, Home and Regional Insurance Corporate Offices
These companies provide auto, homeowners, renters, property, casualty, and other insurance products in selected states or regional markets.
- Bluefire Insurance Corporate Office – Find Bluefire Insurance corporate contacts, customer-service information, policy assistance, reviews, and complaints.
- Wawanesa Insurance Corporate Office – Headquarters information, policy and claims support, customer contacts, reviews, and complaints involving Wawanesa Insurance.
- Elephant Insurance Corporate Office – Find Elephant Insurance headquarters, customer service, auto-policy assistance, claims contacts, reviews, and complaints.
- Farm Bureau Insurance Corporate Office – Corporate information and contacts for Farm Bureau insurance organizations, policy support, claims help, reviews, and consumer feedback.
- Grange Insurance Corporate Office – Find Grange Insurance headquarters, claims and policy contacts, customer service, reviews, and company information.
- Germania Insurance Corporate Office – Headquarters details, customer-service information, insurance claims assistance, reviews, complaints, and company contacts.
- Root Insurance Corporate Office – Find Root Insurance headquarters, app and account support, customer service, claims information, reviews, and complaints.
- Young America Insurance Corporate Office – Corporate phone and address information, customer support, auto-insurance assistance, reviews, and consumer complaints.
Insurance Agencies and Brokerage Corporate Offices
Insurance agencies and brokers help consumers or businesses compare, purchase, and manage policies issued by insurance carriers. The agency may service the account, while the underwriting company may make the final decision about coverage or a claim.
- Goosehead Insurance Corporate Office – Find Goosehead Insurance headquarters, agency support, policy-service contacts, franchise information, reviews, and complaints.
- World Insurance Corporate Office – Corporate contacts, insurance brokerage information, customer support, reviews, complaints, and company details.
- Westland Insurance Head Office – Find Westland Insurance head-office contacts, brokerage information, customer service, reviews, and complaints.
- Velox Insurance Corporate Office – Corporate information, customer-service contacts, insurance-agency assistance, reviews, complaints, and company details.
Vision, Commercial and Claims-Service Companies
These organizations provide specialty insurance, vision benefits, commercial coverage, risk management, or claims-administration services.
- VSP Corporate Office – Find VSP headquarters, vision-benefit member support, provider assistance, customer-service contacts, reviews, and complaints.
- Zurich Insurance Corporate Office – Corporate and headquarters information for Zurich Insurance, commercial coverage, claims contacts, reviews, and company details.
- Gallagher Bassett Corporate Office – Find Gallagher Bassett headquarters, claims-management contacts, risk-management information, reviews, and complaints.
Common Reasons to Contact an Insurance Company’s Corporate Office
Consumers and policyholders may attempt to contact an insurance company’s headquarters or customer-service department for reasons including:
- A delayed, denied, or underpaid insurance claim
- Difficulty reaching an adjuster or claims supervisor
- A disagreement about repair costs or property value
- A vehicle being declared a total loss
- Questions about policy coverage or exclusions
- An unexpected premium increase
- A policy cancellation or nonrenewal
- Recurring billing or payment problems
- A refund or premium credit that has not arrived
- Difficulty canceling a policy
- Problems with an insurance agent or broker
- Incorrect information on a policy or account
- Website, app, login, or document-access problems
- Life-insurance beneficiary or claim questions
- Vision, dental, health, or employee-benefit concerns
- A complaint that was not resolved by the first customer-service representative
How to Escalate an Insurance Complaint
The exact process depends on the type of policy, the insurance company, and the nature of the complaint. The following steps may help consumers create a clear record of the matter:
- Contact the agent, broker, customer-service department, or claims representative handling the account.
- Write down the representative’s name, department, date, time, and any case or claim number.
- Keep copies of the policy, declarations page, claim documents, estimates, photographs, repair invoices, medical bills, emails, letters, and payment records.
- Explain the concern clearly and state the specific resolution being requested.
- If the matter is not resolved, ask to speak with a supervisor, claims manager, policy-service manager, or complaint-resolution department.
- Request the company’s decision and explanation in writing.
- Follow up through the company’s official complaint form, executive customer-service team, or corporate mailing address when appropriate.
- If the dispute remains unresolved, review the complaint options available through the insurance regulator in the applicable state.
Deadlines may apply to claims, appeals, lawsuits, proof-of-loss forms, repairs, medical documentation, and regulatory complaints. Consumers should review their policy and applicable notices carefully.
Do not publish complete policy numbers, claim numbers, Social Security numbers, driver’s-license information, medical records, payment-card numbers, bank-account details, passwords, or home-security information in a public review.
Insurance Company, Agent, Broker and Adjuster: Who Should You Contact?
An insurance transaction may involve several different companies or individuals:
- Insurance carrier: The company that underwrites the policy and assumes the financial risk.
- Agent: A representative who sells or services insurance coverage, sometimes for one insurer and sometimes for several.
- Broker: A business or individual who helps customers compare coverage from multiple insurers.
- Claims adjuster: The person or company that investigates damage and evaluates an insurance claim.
- Third-party administrator: A separate company hired to manage claims, benefits, or other services.
- Repair network or vendor: A company that performs inspections, repairs, restoration, towing, medical reviews, or other claim-related work.
Before escalating a complaint, identify which company issued the policy and which organization made the disputed decision. Contacting only the agency may not resolve a claim decision made by the insurance carrier, while contacting the carrier may not resolve a service problem caused by an independent broker.
Insurance Claims and Complaint Documentation
A well-organized complaint is easier for an insurance company or regulator to review. Helpful documentation may include:
- The policy number with sensitive digits concealed when appropriate
- The claim number
- The date of loss or incident
- A timeline of calls, emails, inspections, and decisions
- Photographs and videos
- Police, fire, medical, or incident reports
- Repair estimates and invoices
- Written coverage or denial letters
- Proof of payments and deductibles
- Names and departments of representatives contacted
- The resolution requested by the policyholder
Keep original documents and submit copies unless an insurer or regulator specifically requests an original.
When to Contact a State Insurance Department
Insurance companies and agents are generally regulated at the state level. A state insurance department may accept complaints involving claim handling, policy cancellations, premiums, licensing, sales practices, and other insurance matters.
Before submitting a regulatory complaint, consumers should gather the policy, claim documents, correspondence, and a concise timeline. The department may ask whether the consumer first attempted to resolve the matter directly with the insurer.
A state insurance department does not necessarily act as the consumer’s attorney, determine every factual dispute, or guarantee payment. Its authority and complaint process vary by state and type of insurance.
How to Find the Correct Insurance Company
Insurance brands, parent companies, agencies, and underwriting companies may use similar names. To identify the correct business:
- Review the declarations page or insurance identification card.
- Look for the full legal name of the underwriting company.
- Check the billing statement and claim correspondence.
- Identify the agent or brokerage separately from the insurer.
- Use the company page above that matches the legal business involved.
Farm Bureau organizations, regional insurers, and agency networks may operate through different legal entities in different states. The correct company name is important when mailing a complaint or contacting a regulator.
Leave an Insurance Company Review
Use the individual company pages linked above to share a review, complaint, compliment, or customer-service experience. Posting the review on the correct company page helps other consumers find relevant information and allows complaint patterns to be summarized accurately.
When leaving a review, consider mentioning:
- The type of insurance involved
- Whether the concern involved a policy, payment, claim, agent, broker, or adjuster
- The approximate date
- The customer-service channel used
- Whether a supervisor or corporate office responded
- Whether the matter was resolved
Describe the experience without publishing sensitive personal, medical, policy, financial, or security information.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and company details since 2004.
The website also gives consumers a place to share reviews, complaints, photographs, compliments, and the outcomes of their customer-service experiences. These submissions can help identify recurring concerns involving claims, billing, cancellations, policy service, agents, adjusters, and complaint follow-up.
Insurance-company addresses, telephone numbers, ownership structures, policy procedures, and leadership positions can change. Visitors should verify important information through the insurer’s official website before mailing documents, providing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by any insurance company, agency, brokerage, claims administrator, benefit provider, parent company, or regulator listed on this page.
Insurance products, policy terms, coverage decisions, claims procedures, and complaint rights vary by company, policy, and jurisdiction. The information on this page is intended for general informational and review purposes and is not legal, insurance, medical, or financial advice.
Company names, logos, trademarks, and slogans belong to their respective owners. Corporate and customer-service information is believed to be accurate when published but may change without notice.