Reach Root Insurance Corporate Office – Reviews 

Root Insurance, founded in 2015, is a technology-driven auto insurance company based in Columbus, Ohio. Known for its app-based approach to determining premiums through driver behavior, Root aims to reward safe driving with more personalized, often lower-cost insurance rates. With expansion into renters and other coverage lines, Root focuses on digital convenience, transparent pricing, and telematics data.

How to Reach Root Insurance Headquarters

• 📞 Root Insurance Corporate Office Phone Number: 1-866-980-9431
• 📞 Root Customer Service: Same main line for policy inquiries, billing, or claim assistance
• 🕒 Office Hours: Monday through Friday, 8:00 AM to 8:00 PM (Eastern Time) — may vary during peak seasons
• 📍 Corporate Address:
  Root Insurance Company
  80 E. Rich Street, Suite 500
  Columbus, OH 43215, USA
• 🌐 Website: https://www.joinroot.com/

Root Insurance’s Corporate Structure and Operations

Root Insurance leverages telematics via its mobile app to assess driver behavior and set personalized rates. Key offerings and features include:

• Auto Insurance: Usage-based pricing determined by real-time driving analysis such as braking, turning, and mileage.
• Renters Insurance: Basic or expanded coverage for personal belongings, liability protection, and add-ons like replacement cost coverage.
• Digital-First Experience: Policy quotes, purchases, billing, and claims largely managed through the Root app or website.
• Claims Process: In-app claims filing, photo uploads, and communication with Root adjusters for streamlined support.

Root competes with other technology-focused insurers—like **Metromile**, **Branch Insurance**, **Progressive**and traditional carriers offering telematics—by emphasizing user-friendly app design, data-driven underwriting, and potentially lower rates for safe drivers.

Common Concerns and Feedback

Policyholders often appreciate Root Insurance for:

• Behavior-Based Discounts: Safe driving can lead to substantially lower auto premiums compared to standard underwriting.
• Simplified App Interface: Easy-to-use mobile application for quotes, policy updates, and claims filing.
• Transparent Pricing Approach: Clear driver score and how it influences renewals or new quotes.

However, some frequent concerns include:

• Limited Availability & Eligibility: Root might not operate in all states, and drivers with insufficient “test drive” data may not receive a quote.
• Claims Timelines: Occasional feedback about the speed or communications during complex claim resolutions.
• App Dependency: Reliance on smartphone telematics can be less accommodating for those without modern devices or consistent data usage.

Sharing both positive and constructive reviews allows Root to refine its telematics approach and gives prospective customers insight into real-world experiences.

Frequently Asked Questions (FAQs)

Q1: How does Root determine my auto insurance rate?
Root uses a “test drive” period in the app, tracking driving habits like braking, turning, and mileage. After analyzing this data, Root proposes a premium tailored to your driving behavior.
Q2: Do I need to keep the Root app running all the time?
During the initial test drive, yes. You’ll need location services enabled so Root can accurately measure your driving. After you become a policyholder, the app continues to monitor driving for renewals and other adjustments.

Q3: How can I file a claim with Root?
You can initiate a claim directly in the Root mobile app, upload photos, and communicate with a Root claims adjuster. You may also call 1-866-980-9431 if needed.

Q4: Does Root offer coverage for rideshare or delivery drivers?
In some states, Root may extend coverage or endorsements for rideshare/delivery usage. Check your policy documents or speak with a Root representative for your location’s specifics.

Q5: How do I apply for a job at Root Insurance?
Visit the Root Careers page or check popular job boards for openings in engineering, data science, claims, customer service, and more. Applications are typically submitted online.

Share Your Experience with Root Insurance

Have you taken a “test drive” with Root, filed a claim, or interacted with their customer support? We’d love to hear your experiences!

• ⭐ Rate the Company: Provide a rating from 1 to 5 stars based on your overall satisfaction.
• ✍️ Write a Review: Offer details about the app, pricing, claims resolution, or renewal process.
• 📷 Upload Photos: Include screenshots of your driver score, claim documents (with personal info hidden), or policy details if relevant.

Your feedback is valuable! Sharing your experiences helps fellow drivers learn about Root’s telematics-based approach, coverage scope, and potential savings.

Disclaimer

CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to share reviews about their experiences with corporate offices. This website is not affiliated with Root Insurance or its subsidiary companies. The information and reviews are services provided by CorporateOfficeHeadquarters.com.