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Reach Progressive Corporate Office 

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Progressive Corporate Office in the United States is headquartered in Mayfield Village, Ohio. Below are comprehensive details about Progressive Insurance’s corporate office, including their address, contact numbers, and a brief overview of the company.

How To Contact Progressive Headquarters HQ

Progressive Insurance HQ: Overview

 

Progressive Corporate Office

Maps and Directions To Progressive Insurance Main Office

A Snapshot of Progressive Insurance’s History

Founded in 1937, Progressive Insurance is one of the largest providers of car insurance in the United States. The company is known for its innovative approaches to auto insurance, such as offering the first drive-in claims office and the first usage-based insurance program.

The Insurance Industry and Progressive Insurance’s Position

In the highly competitive insurance market, Progressive Insurance competes with other major insurers like State Farm, Farmers, Liberty Mutual, GEICO, and Allstate. Progressive sets itself apart with its focus on technology and customer service, offering features like online policy management, rate comparison tools, and the Snapshot usage-based insurance program.

Progressive Insurance’s Customer-Centric Approach

Progressive Insurance’s success is driven by its commitment to offering affordable, innovative insurance solutions and superior customer service. The company’s efforts to adapt to customer needs and utilize technology for convenience and efficiency have helped it maintain a strong position in the insurance industry.

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CorporateOfficeHeadquarters.com is not affiliated with Progressive Insurance. This content is for informational purposes and is designed to offer a platform for reviews and user feedback.

Progressive Insurance Corporate Office Complaints, Reviews and Feedback

We encourage you to share your experiences with Progressive Insurance’s corporate services. Your feedback in the comment section is invaluable, providing insights that help others understand Progressive Insurance’s operations and customer service.

Progressive Adjuster Issues

September 13, 2024

Progressive, Putting unsafe vehicles back on the road and ripping off our customers. I am the owner of an auto body shop in New Jersey, we have a nightmare every time we have a Progressive claim, just about every customer goes away unhappy with Progressive, they are not paying to put the in the insured vehicle back to pre-accident condition, after a Progressive claim the vehicle will never be the same again never mind unsafe. The adjusters are not even qualified to inspect a vehicle, all they are is photographers, the supervisor goes over the vehicle with them on the computer before they can pay for anything by looking at pictures, this is no way to see damages. they hire kids that have no vehicle experience. the adjusters have no idea what they are looking at.

Vincent

Progressive Poor Customer Service

August 29, 2024

Progressive, Very poor communications and rude service. What started out with good communications to get my damaged 2023 Subaru repaired (hit by a deer) has turned into a stressful, drama fell event with rude agents and the body shop staff yelling over the phone telling me not to contract them…they are too busy with other claims, work and understaffed. In my first report on the deer hit, while still on the scene, was with a very nice agent Margaret Hargas in Wisconsin, who asked if I had a particular repair shop…I asked her to contact Jim Keras, Subaru, where I bought my car. She called me back and told me Jim Keras had closed their body shop and were using ICON Collision for their repair’s. Asked her if Progressive was okay with using that shop or should I use another. The agent said Progressive was okay with ICON. ICON, I find out after Progressive had me put my car in the shop on the14th…does a lot of upcharges/overcharges above what Progressive and other insurance companies are willing to pay, and my local agent confirms that is the case on a lot of their work. When I called ICON’s and asked for the manager, they passed me to technician who manages the repairs. He told me he didn’t understand how there could be any up charges for a new car…further he said they do up charges on about 70% of their repairs!! ICON’s intake estimator also told me the same thing…no reason for any up charges on a new car. At this time, they have broken the passenger window while under their repairs and are talking over charges of $3,000.00 out of pocket!! This seems to be robbery and abuse of seniors and others trap in their greedy scheme. It’s my understanding that this practice also used by other body shop in the Memphis area. Any help in this matter from Progressive management would be greatly apricated. I will be communicating with the BBB and perhaps the local TV stations to share my concerns with this ongoing overcharging of seniors, folks on a limited income and others. Shameful to say the least. Take a look at ICONs reviews (I should have). I trusted Progressive to do the right thing…there is far too much abuse going on in my option. Thank in advance for help in this matter.

Dwight L Don

Progressive Monthly Payment Issues

August 26, 2024

Progressive, Keeps changing the monthly payment. My debit card was compromised in June, I had to cancel and order a new card, I called them and gave them my checking account number, well Progressive used the canceled card, when I called they said I had given them the wrong number, I called my bank and they stated that no they had put the canceled debit card twice. so then I called again and they told me that iIowed June and July. I spoke with an agent and they said I could make my regular payment for June and then in two weeks I could make my July payment. well I got a bill for over a hundred dollars over my regular monthly payment I requested that they go back and listen to the recorded phone conversation, I was on the phone for over an hour, Progressive spends a lot of money selling their name, however when they let down customers those people will tell everyone about their experience. They have found different, way to raise my monthly payment, by saying they used my po box address as my home address, by charging me $5 for auto payment, by changing my monthly payment, by not giving me a straight answer, by very poor customer service.

ana V Delgado

Attn Progressive Complaint Department

December 13, 2022

I’m new to the company effective April 15, 2023 I had an incident on May 10, 2023 I reported a claim, since then I have spoken to two individuals and all they are doing is giving me the third degree like I can’t get anywhere as far as getting service if I would have known that this is how you treat your customers I would never have came to Progressive and I will be contacting the BBB next since I’m having a problem getting my vehicle repaired and whatever legal action necessary and the insurance commission.

David Welcome

Progressive Horrible Customer Service

December 13, 2022

Answer your phone when called… It’s amazing the degree you go to to NOT speak with. a ustomer… An automated answering machine equals Horrible Customer Service.. Is that how you want to be defined…?

Albert Rand
Corporate Office Headquarters