JBS Foods USA is a major food and protein company headquartered in Greeley, Colorado. Consumers, employees, retailers, suppliers, and job applicants may search for the JBS USA corporate office address, headquarters phone number, product-complaint department, careers, ethics reporting, or information about JBS brands such as Swift and Pilgrim’s.
This page provides verified JBS USA headquarters information, current official contact resources, complaint guidance, company details, related corporate office pages, and answers to frequently asked questions.
JBS USA Corporate Office and Headquarters Contact Information
- Company: JBS Foods USA / JBS USA Food Company
- Parent Company: JBS N.V.
- JBS USA Headquarters Address: 1770 Promontory Circle, Greeley, CO 80634
- JBS USA Corporate Office Phone Number: 1-970-506-8000
- Official Website: JBSFoodsgroup.com
- Official Contact Form: Contact JBS Foods
- Business Customer Service: JBS customer claims and account resources
- Careers: JBS Foods Careers
- JBS Foods USA Chief Executive Officer: Wesley Batista Filho
- Parent-Company Stock Symbol: NYSE: JBS
- JBS USA Ethics Line: 1-888-536-1510
JBS USA Corporate Office vs. Customer Service
The JBS USA corporate office manages company leadership, finance, legal affairs, communications, employment, compliance, supply-chain operations, business customers, production facilities, food safety, and other companywide functions.
The corporate number, 1-970-506-8000, is the verified headquarters number. However, it should not be presented as a dedicated nationwide consumer complaint line.
JBS Foods also maintains a customer-service page, but much of that page is intended for retailers, distributors, foodservice customers, and account holders. It includes invoice information, payment resources, purchase-order terms, and commercial customer-claim policies. It should not be described as an ordinary consumer call center.
How to File a Complaint With JBS USA
The correct complaint route depends on the brand, product, purchase location, and type of problem.
- Identify the brand. Determine whether the package is branded JBS, Swift, Pilgrim’s, Just Bare, Gold’n Plump, or another JBS Foods brand.
- Check the package. Look for a Consumer Affairs phone number, website, establishment number, or other brand-specific contact information.
- Keep the product and packaging. Do not discard them before recording the UPC, use-by date, lot code, establishment number, and other identifying information.
- Keep the receipt. Record the retailer, store location, purchase date, and price.
- Photograph the issue. Take clear photographs of the product, package, label, printed codes, damage, or unexpected material.
- Submit the official form. Use the JBS Foods contact page and select the appropriate location and inquiry category.
- Contact the retailer when appropriate. The store may handle an immediate exchange or refund under its own return policy.
- Save the response information. Record the submission date, representative’s name, case number, and promised follow-up.
Information to Have Before Contacting JBS
- Brand and complete product name
- Type and cut of meat or poultry
- Package size and weight
- UPC or barcode
- Use By, Sell By, or Best By date
- Lot, batch, or production code
- USDA establishment number, when available
- Purchase date and retailer
- Store city and state
- Receipt, if available
- Photographs of the product and package
- Description of the problem
- How the product was stored and prepared
- The resolution being requested
Do not publish your home address, personal telephone number, email address, complete receipt, payment information, private medical information, employee identification number, or confidential case information in a public review.
JBS Product-Quality and Packaging Complaints
Consumers may contact JBS or the appropriate product brand about concerns involving:
- Damaged, leaking, torn, or improperly sealed packaging
- Unexpected odor, color, taste, or texture
- A product that appears spoiled before its printed date
- Incorrect weight or apparent underfilling
- Excessive fat, bone, gristle, skin, or other quality concerns
- An incorrect product inside the package
- An unexpected or unidentified object
- Ingredient, nutrition, or allergen questions
- Product availability or discontinued items
- Retailer, restaurant, or foodservice product questions
Keep the packaging because the UPC, establishment number, production codes, and dates may help JBS determine where and when the product was processed.
Food-Safety, Illness, or Foreign-Material Concerns
For a possible food-safety concern:
- Stop consuming or serving the product.
- Keep the package and remaining contents away from children and pets.
- Photograph the product, package, labels, dates, and identifying codes.
- Preserve the receipt and purchase information.
- Store the product safely and separately while awaiting instructions, when appropriate.
- Contact the brand using the package information or submit the official JBS Foods contact form.
- Follow instructions from JBS, the retailer, or the appropriate government food-safety agency.
Do not mail or transport a potentially contaminated or perishable product unless JBS or an appropriate authority provides specific instructions.
CorporateOfficeHeadquarters.com cannot determine whether a product caused an illness or provide medical, food-safety, or legal advice.
Retailer Refunds vs. JBS Product Complaints
The retailer generally controls its own shelf prices, checkout charges, substitutions, grocery-delivery service, returns, and immediate refunds.
Contact the retailer when the problem involves:
- An incorrect shelf or checkout price
- A missing grocery-delivery item
- An unauthorized substitution
- A store coupon or promotion
- Damage apparently caused during delivery or stocking
- A refund promised by the store
Contact JBS or the product brand when the issue appears related to manufacturing, packaging, labeling, product quality, food safety, ingredients, or a brand-issued promotion. In some cases, contacting both the retailer and JBS is appropriate.
JBS Business Customer Claims
JBS sells to retailers, distributors, restaurants, foodservice operators, and other commercial customers. Its official customer-service page includes separate policies for:
- JBS Beef, Canada, and Case Ready claims
- JBS Pork claims
- JBS Prepared Foods deductions
- JBS Imports claims
- Pilgrim’s commercial claims
- Invoices, purchase orders, and payment accounts
Commercial customers should use their assigned JBS Customer Service representative and follow the applicable claim policy. Ordinary grocery consumers generally will not need these account, invoice, or shipment-claim resources.
JBS Employment, Human Resources, and Ethics Concerns
Job seekers should search and apply through the official JBS Foods Careers website. JBS recruits for positions involving production, food safety, quality assurance, maintenance, transportation, accounting, finance, Human Resources, sales, marketing, supply chain, and corporate operations.
Applicants should verify openings through the official careers site. Do not send money, gift cards, bank credentials, or equipment payments to an unsolicited recruiter.
Current employees should normally begin with their supervisor, facility management, or local Human Resources department. Concerns involving suspected misconduct, violations of company policy, unethical behavior, or retaliation may be reported through the JBS USA Ethics Line at 1-888-536-1510 or through the official JBS USA EthicsPoint system.
The ethics route is not intended for ordinary grocery product complaints, package-quality questions, coupons, or refund requests.
About JBS Foods USA
JBS Foods USA was created in 2007 after JBS acquired Swift & Company. Headquartered in Greeley, Colorado, the business processes and distributes beef, pork, poultry, and prepared foods.
JBS Foods USA operates through multiple business units, including:
- JBS USA Beef
- JBS USA Pork
- JBS USA Live Pork
- JBS USA Retail Ready
- JBS USA Carriers
- JBS Prepared Foods
- JBS Canada
- JBS Australia
- Empire Packing
- Pilgrim’s
Wesley Batista Filho is Chief Executive Officer of JBS Foods USA. JBS Foods USA is part of JBS N.V., whose global chief executive officer is Gilberto Tomazoni.
JBS Foods Brands
JBS Foods’ global brand portfolio includes numerous regional and international brands. Brands particularly relevant to consumers in the United States include:
- Swift
- Pilgrim’s
- Just Bare
- Gold’n Plump
- 1855
- Swift Black Angus
- Grass Run Farms
- Imperial American Wagyu Beef
- Empire Packing products
Consumers should use the contact information for the specific brand shown on the package whenever possible.
JBS Stock Symbol and Corporate Structure
The previous version of this page listed `JBSAY`, the former U.S. over-the-counter American depositary receipt symbol.
Following JBS’s corporate reorganization and New York Stock Exchange listing, parent company JBS N.V. trades on the NYSE under the symbol JBS. JBS USA is an operating subsidiary and does not have a separate public stock symbol.
Investors should use the official JBS Investor Relations website for current filings, results, shareholder information, and investor contacts.
JBS Competitors and Related Corporate Office Pages
JBS competes with major meat, poultry, prepared-food, and agricultural companies including Tyson Foods, Cargill, Smithfield Foods, Hormel Foods, National Beef, Perdue Farms, and other regional and international processors.
Related CorporateOfficeHeadquarters.com pages include:
Pilgrim’s is included as a related company rather than a competitor because JBS Foods USA is its controlling shareholder.
Frequently Asked Questions About JBS USA
Where is JBS USA headquarters?
JBS Foods USA is headquartered at 1770 Promontory Circle, Greeley, CO 80634.
What is the JBS USA corporate office phone number?
The verified JBS USA headquarters phone number is 1-970-506-8000.
What is the JBS USA customer-service number?
JBS does not currently publish one universal consumer-service phone number for every product and brand. Use the contact information printed on the package or submit the official JBS Foods contact form.
Is 1-970-506-8050 still the JBS customer-service number?
That number is not published on JBS Foods’ current official contact or customer-service pages. It should not be presented as the verified nationwide consumer-service number.
How do I complain about a JBS product?
Keep the product, package, receipt, UPC, establishment number, printed dates, and manufacturing codes. Use the support information printed on the package or submit the official JBS Foods contact form.
Who owns JBS USA?
JBS Foods USA is part of JBS N.V., a global food company with operations in multiple countries.
Who is the CEO of JBS Foods USA?
Wesley Batista Filho is Chief Executive Officer of JBS Foods USA.
Does JBS own Pilgrim’s Pride?
JBS Foods USA is the controlling shareholder of Pilgrim’s Pride Corporation. Pilgrim’s operates poultry and prepared-food businesses in the United States, Mexico, the United Kingdom, and Europe.
What is the current JBS stock symbol?
Parent company JBS N.V. trades on the New York Stock Exchange under the symbol JBS. The former JBSAY reference should be removed.
How do I apply for a job at JBS?
Search current positions and submit applications through the official JBS Foods Careers website.
How do I report an ethics concern?
JBS USA employees, vendors, and other eligible reporters may use the JBS USA Ethics Line at 1-888-536-1510 or the official EthicsPoint reporting system.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides independent corporate office, headquarters, complaint, review, and escalation information for major companies. This page distinguishes the JBS USA corporate office from consumer product support, commercial customer claims, retailer refunds, careers, and ethics reporting.
The information was reviewed using JBS Foods’ current corporate website, official contact page, leadership information, careers resources, customer-claim policies, brand directory, ethics resources, and investor-relations materials.
Page Update Note
This JBS USA Corporate Office page was updated on August 5, 2026, to verify the Greeley headquarters address and phone number, replace the former company website, remove unverified customer-service, fax, and general email information, update the parent-company stock symbol, add complaint-routing guidance, preserve and optimize the existing image, and verify live related COH links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with JBS Foods USA, JBS USA Food Company, JBS N.V., Swift, Pilgrim’s Pride, or any JBS subsidiary, retailer, distributor, employee, or customer-service representative. This page is provided for informational purposes and as a platform for reviews and feedback.
Company addresses, phone numbers, executives, support options, ownership information, brand portfolios, employment opportunities, ethics resources, and complaint procedures can change. Confirm important information through JBS Foods or the contact information printed on the specific product.
Share Your Experience With JBS USA
Have you contacted JBS USA headquarters, a JBS product brand, commercial customer service, a local facility, Human Resources, or the Ethics Line? Share your experience in the comments below.
Include the brand or facility, general issue, contact route used, and whether JBS provided a response or resolution. Do not post private information such as your home address, personal telephone number, email address, payment information, medical details, employee identification number, or confidential case information.