Mary Kay Inc. is a privately held beauty company headquartered in Addison, Texas. Customers and Independent Beauty Consultants often look for Mary Kay corporate-office information when they need help with product orders, returns, consultant support, account questions, complaints, privacy requests, or general company contact information.
- Global headquarters and corporate contacts
- Customer Service and orders
- Returns and satisfaction guarantee
- Independent Beauty Consultant support
- Privacy contacts
- Frequently asked questions
Mary Kay Corporate Office and Headquarters
- Global headquarters: 16251 Dallas Parkway, Addison, TX 75001
- Corporate phone: 972-687-6300
- Customer Service: 1-800-MARY-KAY (1-800-627-9529)
- Mailing address: Mary Kay Inc., P.O. Box 799045, Dallas, TX 75379-9045
- Privacy phone: 1-800-453-1140
- Privacy email: privacy.global@mkcorp.com
- Official contact page: Mary Kay Contact Us
Customer Service and Online Orders
Mary Kay says customers should normally contact the Independent Beauty Consultant listed in the order confirmation for questions about an order or product. If the consultant cannot be reached or is no longer active, call Mary Kay Customer Service at 1-800-627-9529.
Customers can also use the official Mary Kay contact form for questions that do not require immediate phone assistance.
Returns, Exchanges, and Satisfaction Guarantee
Mary Kay states that products purchased from an authorized Independent Beauty Consultant may be replaced, exchanged, or refunded when the customer is not fully satisfied, subject to the company’s stated terms. If the original consultant is no longer active, customers can contact Mary Kay directly with valid proof of purchase.
Independent Beauty Consultant Support
Mary Kay’s direct-selling model means Independent Beauty Consultants operate their own businesses. Customers looking for a consultant can use Mary Kay’s Consultant Connector. Existing consultants should use their consultant support channels and company account tools for business-related assistance.
How to Escalate a Mary Kay Complaint
- Start with the Independent Beauty Consultant for order, product, or local service concerns.
- Keep the order confirmation, proof of purchase, product information, and prior messages available.
- If the consultant cannot resolve the issue, contact Mary Kay Customer Service at 1-800-627-9529.
- For privacy matters, use the dedicated privacy phone or email.
- For company-level correspondence, use the Addison headquarters or Dallas mailing address.
About Mary Kay
Mary Kay was founded in 1963 by Mary Kay Ash and remains family owned and operated. The company’s global headquarters, known as The Mary Kay Building, is in Addison, Texas. Mary Kay sells skin care, color cosmetics, fragrances, and related beauty products through Independent Beauty Consultants.
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Mary Kay FAQs
Where is Mary Kay headquartered?
Mary Kay’s global headquarters is at 16251 Dallas Parkway, Addison, TX 75001.
What is Mary Kay Customer Service?
Call 1-800-MARY-KAY, or 1-800-627-9529.
What is Mary Kay’s corporate phone number?
The main corporate number is 972-687-6300.
How do I return a Mary Kay product?
Start with the Independent Beauty Consultant who sold the product. If that consultant is no longer available, contact Mary Kay Customer Service and keep proof of purchase available.
Share Your Mary Kay Review
Share whether your experience involved an Independent Beauty Consultant, an online order, product return, or corporate support, and whether the issue was resolved. Do not post payment data, consultant login credentials, or private personal information.
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