Pets at Home, founded in 1991, is the United Kingdom’s leading pet care business, offering a wide selection of pet food, accessories, grooming services, and veterinary care through in-store partnerships. With stores across the UK and an online shopping platform, Pets at Home focuses on meeting the comprehensive needs of pets and their owners.
How to Reach Pets at Home Headquarters HQ
- 📞 Pets at Home Corporate Office Phone Number: +44 (0)161 486 6688
- 📞 Pets at Home Customer Service: +44 (0)800 328 4204
- 🕒 Office Hours: Monday through Friday, 9:00 AM to 5:00 PM (local time)
- 📍 Corporate Address:
Pets at Home Ltd.
Epsom Avenue
Handforth, Cheshire, SK9 3RN
United Kingdom - 🌐 Website: https://www.petsathome.com/
Pets at Home’s Corporate Structure and Operations
Pets at Home serves as a one-stop shop for pet owners, with business segments dedicated to:
- Retail & Pet Supplies: A wide range of pet foods, toys, bedding, and accessories.
- Grooming Services: Professional groomers offering baths, trims, and treatments for cats and dogs.
- Veterinary Practices: Vet surgeries located within or adjacent to stores, operated through joint ventures and partnerships.
- Online Shopping: E-commerce services featuring home delivery, subscription options, and click-and-collect.
Pets at Home competes with other pet retailers such as Pets Corner and online platforms like Zooplus, emphasizing a comprehensive, in-store and digital experience for pet care essentials.
Common Concerns and Feedback
Customers often praise Pets at Home for:
- Wide Product Range: Stocking essential items, specialized diets, and popular pet brands.
- Knowledgeable Staff: Trained team members who can advise on nutrition, grooming, and general care.
- Convenient In-Store Services: Grooming salons and vet practices co-located within many store locations.
However, some recurring concerns include:
- Pricing: Some products may be pricier compared to online-exclusive pet retailers.
- Stock Availability: Occasional sell-outs of certain specialty items or brands.
- Queue Times: Reports of longer wait times at grooming salons and vet check-ins during peak hours.
Sharing both positive feedback and constructive criticism helps Pets at Home improve its offerings and guide new customers on what to expect from the retailer.
Frequently Asked Questions (FAQs)
Q1: Can I bring my pet into a Pets at Home store?
Yes, Pets at Home typically allows pets in-store, provided they are kept under control and do not disrupt other customers or animals.
Q2: Does Pets at Home offer click-and-collect services?
Yes, you can order items online and pick them up at your local store. Check the website for availability and timings.
Q3: How can I contact Pets at Home customer service?
Call +44 (0)800 328 4204 for general inquiries, or use the online Contact Us form on their website.
Q4: Does Pets at Home provide adoption services?
Many stores partner with rescue charities to promote pet adoption events. Visit your local store or the Pets at Home website for more details on upcoming adoption opportunities.
Q5: How do I apply for a job at Pets at Home?
View and apply for open positions on the Pets at Home Careers website. Roles are available in retail, grooming, vet services, and corporate functions.
Share Your Experience with Pets at Home
Have you visited a Pets at Home store or used their grooming or vet services? We’d love to hear from you!
- ⭐ Rate the Company: Provide a rating from 1 to 5 stars.
- ✍️ Write a Review: Share your insights on product quality, store service, or animal care experiences.
- 📷 Upload Photos: Include snapshots of your pet’s grooming visit, favorite products, or store experiences.
Your feedback is valuable! Sharing your experiences with Pets at Home helps fellow pet owners make informed decisions about their pets’ needs.
Disclaimer
CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and offering a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Pets at Home Ltd. The information and reviews are services provided by CorporateOfficeHeadquarters.com.