Halfords, originally founded in 1892 as a local cycling store in Birmingham, has evolved into one of the UK’s top retailers in automotive parts, bikes, and related accessories. With retail stores, garages, and a strong online presence, Halfords provides convenient solutions to motorists, cyclists, and leisure enthusiasts across the country.
How to Reach Halfords Headquarters
- 📞 Halfords Corporate Office Phone Number: +44 (0)1527 517 601
- 📞 Halfords Customer Service: +44 (0)345 504 5353
- 🕒 Office Hours: Monday through Friday, 9:00 AM to 5:00 PM (local time)
- 📍 Corporate Address:
Halfords Group plc
Icknield Street Drive
Washford West
Redditch, Worcestershire, B98 0DE
United Kingdom - 🌐 Website: https://www.halfords.com/
Halfords’ Corporate Structure and Operations
Halfords focuses on providing vehicle maintenance, cycling, and leisure products. Key areas of operation include:
- Retail & Online Sales: Stores and an e-commerce platform offering car accessories, bikes, car seats, camping gear, and more.
- Car Servicing & MOT: Halfords Autocentres and garages providing repairs, MOT testing, and vehicle servicing.
- Cycling Services: Bike assembly, maintenance, and repair services, plus gear for commuting and leisure rides.
- Mobile Experts: Mobile fitting services for tyres, batteries, and other quick automotive needs.
Halfords competes with other automotive and cycling retailers across the UK, positioning itself as a one-stop shop for motorists, cyclists, and outdoor enthusiasts.
Common Concerns and Feedback
Customers often appreciate Halfords for:
- Convenient Services: Comprehensive car maintenance and bike repair under one umbrella.
- Wide Product Range: Everything from specialist car parts to children’s bikes and camping accessories.
- Knowledgeable Staff: Helpful guidance in choosing the right products, fitting services, and repair options.
However, some recurring concerns include:
- Pricing: Certain items or services may be more expensive than online-only or independent retailers.
- In-Store Wait Times: Reports of peak-hour queues, particularly in auto garages and bike services.
- Stock Availability: Occasionally, popular or specialized products can be out of stock or on backorder.
Sharing both positive feedback and constructive criticism helps Halfords enhance its offerings and guides prospective customers on what to expect from their services.
Frequently Asked Questions (FAQs)
Q1: Does Halfords offer online ordering and home delivery?
Yes. You can browse the Halfords website to order items online, with options for home delivery or click-and-collect at your nearest store.
Q2: Can I get my bike repaired or serviced at Halfords?
Absolutely. Halfords offers bike maintenance, repairs, and fitting services. You can schedule an appointment online or visit a local store.
Q3: Does Halfords perform MOT tests?
Yes. Many Halfords Autocentres offer MOT tests, vehicle servicing, and other automotive repairs. Check the website or call your nearest Autocentre for details.
Q4: How can I contact Halfords customer service?
For general inquiries, call +44 (0)345 504 5353. You can also visit Halfords’ Contact Us page to find specific department numbers or send a web inquiry.
Q5: How do I apply for a job at Halfords?
Visit the Halfords Careers page on their website to explore current openings, ranging from store roles to Autocentre mechanics and corporate positions.
Share Your Experience with Halfords
Have you shopped at Halfords or used their automotive and cycling services? We’d love to hear from you!
- ⭐ Rate the Company: Provide a rating from 1 to 5 stars.
- ✍️ Write a Review: Share insights on products, fitting services, or overall customer experience.
- 📷 Upload Photos: Include images of your vehicle service results, bike upgrades, or favourite purchases.
Your feedback is valuable! Sharing your experiences helps others learn more about Halfords’ offerings and customer service standards.
Disclaimer
CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and hosting user reviews about experiences with corporate offices. This website is not affiliated with Halfords Group plc. The information and reviews are services offered by CorporateOfficeHeadquarters.com.