Reach QVC Corporate Office Headquarters 

QVC, I’m frustrated with being ignored! I ordered a hat and gloves but never received a confirmation email, so I don’t have an order number. I called to cancel the order yesterday, but the customer service representative was snarky and insisted the items were delivered—even though I never received them. I expect a full refund immediately. No confirmation email was sent. The representative was rude. I never received the items. This experience has been extremely disappointing, and I’m not sure I’ll shop with QVC again. Please address this issue promptly.

QVC Defective item. Good evening, I am a Iong time QVC customer and am looking for the correct department to address and resolve an issue with an order (order#: 6984395015) which I placed on January 21, 2024; I did not receive the first delivery, spoke with a Customer Service representative and the item was reshipped within days of me reaching out. I received correspondence that the second shipment was on its way, Jan 29, 2024. The second (replacement) shipment was received but was defective as it leaked continuously from the underside and on February 21, 2024, I did a return, processing as defective with the explanation and received a shipping label on February 21, 2024, to the drop off center of my choice. which was CVS store 6111and the item was dropped off the following day. I saw on April 02, 2024, I received an email stating that my refund was on the way and that my account had been credited $382.67. On August 31, 2024, I received an email stating “My Order has shipped”. I had not ordered another Frigidaire, so I ignored the email, thinking it was sent in error. Sometime in early September, I came home to the gigantic box on my porch, where it still sits. If you are wondering why I am just now reaching out again, it is because from that first call in September and finding what was being said, and finding my account had been recharged, with many to follow, I became so frustrated that it was affecting my blood pressure, I stopped reaching out. Check the number of times I reached out and spoke to someone, where it went from “I will look into it “, to “they say you returned it too late.”First, had it been outside the window of return, I would not have been issued the Return ship label from QVC in February. Secondly, I was told the return I shipped, was received in April, I believe. I am not responsible for where this opened and resealed, scruffy looking box has been from the time I dropped at CVS until the time a box arrived at QVC, or even if it is the same box, but UPS or whoever delivers you returns should be penalized not me. I have every email mentioned in my missive if you would like to see them. I would like my account credited $382.67, (since someone from QVC had a box returned to my abode) and some carrier to get this box off my porch please.

I ordered a Logo dress and mailed a check for the amount. The dress didn’t arrive and I called customer service. They told me corporate had cancelled my order (without informing me) and went ahead and cashed my check. I am unable to speak with corporate financial and would like my refund. Very frustrating.

Two HONEST, ENJOYABLE HOSTS FIRED? Is QVC kidding? So sorry, whoever made that decision should be fired. Huge mistake! Loyal customers will leave over time!

Hello, I’m unsure if this will even be read or passed to the right person. After reading what QVC has done with Dan Hughes and Carolyn Gracie, I’m surprised and not surprised because this has happened not too long ago to other hosts. QVC has really changed unfortunately for the worse. I have been a loyal customer for over 25 years and I enjoy certain shows of course I have my favorite hosts. I can think of a few hosts that you could have let go then the ones you did. Unfortunately, the good ones get the bad end of the stick. It really sucks that you leave someone go that gives you years and years of dedication and not even with a proper send-off. That makes me not want to support you in the future and yes I’m only one person and I’m sure you don’t care. With that being said you have lost my business. I hope your paying attention to all the posts that your customers have been writing, because the way I have been reading them you have lost alot of customers. Thank you for letting me have my say.