Under Armour, Inc. is a publicly traded athletic apparel, footwear, and accessories company headquartered at 101 Performance Drive, Baltimore, MD 21230-2080. The published Under Armour corporate office phone number is 1-410-468-2512. This is the company’s principal executive office number, not its customer-service line or a separately identified complaints department. Under Armour Customer Service can be reached at 1-888-727-6687 for online orders, shipping, returns, refunds, product questions, UA accounts, and unresolved store concerns. Under Armour has no parent company and remains publicly traded on the New York Stock Exchange. Founder Kevin Plank serves as President and Chief Executive Officer and holds majority voting control through the company’s Class B shares.
Under Armour Corporate Office and Headquarters Contact Information
- Company: Under Armour, Inc.
- Corporate Headquarters and General Mailing Address: 101 Performance Drive, Baltimore, MD 21230-2080, USA
- Under Armour Corporate Office Phone Number: 1-410-468-2512
- Under Armour Customer Service: 1-888-727-6687
- Text Support: 1-833-550-3938
- UA Rewards Customer Service: 1-877-267-1894
- Published Customer Support Hours: Monday-Sunday, 8 a.m.-midnight Eastern, subject to holiday changes
- Wholesale Account Inquiries: 1-888-828-1547
- President and Chief Executive Officer: Kevin Plank
- Corporate Status: Publicly traded company with no parent company
- NYSE Stock Symbols: UAA for Class A shares and UA for Class C shares
- Official Website: UnderArmour.com
- Corporate Contact Page: Contact Under Armour
- Help Center: Under Armour Help Center
- Online Support: Contact Under Armour Customer Service
- Order Tracking: Track an Under Armour Order
- Store Locator: Find an Under Armour Store
- Careers: Under Armour Careers
- Investor Relations: Under Armour Investors
- Privacy Center: Under Armour Privacy Center
The number 1-410-468-2512 is Under Armour’s published corporate or principal executive office telephone number. It should not be represented as Customer Service, Human Resources, order support, UA Rewards, a store number, or a dedicated complaint-department line.
Under Armour does not publish general corporate switchboard hours. The customer-support hours listed above apply to the company’s consumer-support operation, not necessarily to the corporate headquarters telephone number.
Where Is Under Armour Headquarters?
Under Armour’s current headquarters and main corporate office is located at 101 Performance Drive in Baltimore, Maryland. The headquarters is part of Under Armour’s Baltimore Peninsula campus, which replaced its former principal executive office location on Hull Street.
The 1020 Hull Street address found in older directories, articles, privacy pages, and company records should be treated as a former corporate address. Current corporate correspondence should use 101 Performance Drive unless Under Armour provides a different department-specific address.
The headquarters is not a general merchandise-return warehouse. Do not mail shoes, clothing, equipment, defective products, return packages, resumes, gift cards, or original documents to the corporate office unless Under Armour gives specific instructions.
Under Armour Ownership and Corporate Structure
Under Armour, Inc. is a Maryland corporation and does not have a parent company. Its Class A common stock trades on the New York Stock Exchange under UAA, while its Class C common stock trades under UA.
Founder Kevin Plank is Under Armour’s President and Chief Executive Officer. He beneficially owns the company’s Class B shares, which carry enhanced voting rights and give him majority voting control.
This means Under Armour is publicly traded but also founder-controlled for shareholder voting purposes. Customer complaints should still use Customer Service, store management, or another issue-specific support route rather than investor or board channels.
Under Armour Corporate Office vs. Customer Service
Under Armour’s corporate office supports company leadership, finance, legal matters, corporate governance, brand strategy, investor relations, corporate employment, wholesale operations, and other company-wide functions.
Customer Service handles most consumer issues involving:
- Online orders and order status
- Shipping delays or missing packages
- Returns, exchanges, and refunds
- Payment or promotional-code questions
- UA accounts and login problems
- UA Rewards accounts and points
- Gift cards
- Product questions and product defects
- Store experiences
- Privacy requests
A local Brand House or Factory House should normally be the first contact for a transaction completed at that store. For a purchase made from another retailer, contact that retailer because Under Armour’s direct return policy does not govern every third-party purchase.
Choose the Correct Under Armour Support Route
- Online order: Use order tracking or Customer Service.
- Shipping delay or missing package: Review the tracking record, delivery address, carrier scan, and order details before contacting Customer Service.
- Return or exchange: Start through the official returns page or the store where the eligible direct purchase was made.
- Refund delay: Keep the return receipt, carrier tracking, return confirmation, and original payment record.
- Store complaint: Ask for the store manager, then contact Customer Service if the issue remains unresolved.
- Purchase from another retailer: Contact the seller shown on the receipt.
- UA Rewards issue: Contact UA Rewards support at 1-877-267-1894.
- Licensed equipment or warranty question: Check whether the product was made by an Under Armour licensing partner and use the distributor identified by Under Armour.
- Privacy request: Use the official Privacy Center or Customer Service.
- Employment question: Use Under Armour Careers or the contact information in the job posting.
- Wholesale partnership: Call 1-888-828-1547 or use the official partnering information.
- Unresolved higher-level complaint: Complete the normal support process before contacting the Baltimore corporate office.
What to Have Before Contacting Under Armour Corporate
- The order number, kept out of public comments
- The purchase date and purchase location
- The product name, size, color, and style number
- The shipping or delivery address used for the order
- The carrier tracking number and delivery scans
- The original receipt or order-confirmation email
- Return tracking and drop-off receipt
- Photographs of the product, packaging, shipping label, or damage
- The store location and manager previously contacted
- The Customer Service case or message reference
- A brief timeline and the specific resolution requested
Do not publish order numbers, account credentials, payment-card details, gift-card numbers, home addresses, telephone numbers, email addresses, employee personal information, private correspondence, or screenshots containing personal data in a public review.
How to Escalate an Under Armour Complaint
Begin with the route responsible for the transaction. Contact the store manager for an in-store purchase or store-service complaint. Use order tracking and Customer Service for an online order, return, shipping problem, refund, promotional dispute, account issue, or product question.
Under Armour Customer Service can be reached at 1-888-727-6687. Customers may also use chat, text support at 1-833-550-3938, or the official online contact form.
Provide a concise description of the problem, the relevant dates, the order or receipt information through a private support channel, the steps already taken, and the requested resolution. Ask for a case number and retain the chat transcript, email thread, return receipt, tracking record, or callback details.
For a substantial concern that remains unresolved after normal support has reviewed it, written correspondence may be addressed to:
Under Armour, Inc.
101 Performance Drive
Baltimore, MD 21230-2080
Send copies rather than original receipts, legal documents, payment records, or other irreplaceable materials. Do not send merchandise to headquarters without written return instructions.
Under Armour Orders, Shipping, and Delivery Complaints
Order complaints may involve cancellations, address problems, delayed fulfillment, split shipments, carrier delays, missing packages, incorrect merchandise, promotional pricing, or an order that does not appear in an account.
Use Under Armour’s order-tracking page first. Compare the order number, shipping address, carrier record, package count, and delivery photograph when available. Contact Customer Service promptly if the package is marked delivered but cannot be located.
If a package appears damaged or opened, photograph the shipping label, packaging, product, and contents before discarding anything. Do not post the complete shipping label publicly.
Under Armour Returns, Exchanges, and Refunds
Under Armour’s current policy generally allows eligible merchandise purchased directly from UA.com, a Brand House, or a Factory House to be returned or exchanged within 60 days. Eligibility, proof-of-purchase, product-condition, original-tag, footwear-box, payment-method, and location requirements may apply.
The direct Under Armour policy does not cover products purchased from every department store, sporting-goods retailer, marketplace seller, or other third party. Use the return policy of the seller shown on the receipt for those purchases.
Keep the return authorization, carrier receipt, tracking number, item list, and refund confirmation. Under Armour says warehouse refunds may take additional processing time after a return is received.
Under Armour Product, Warranty, and Recall Concerns
Under Armour says it does not provide a general product-repair service. Customers experiencing a problem with apparel, footwear, or other gear should review the return policy and contact Customer Service.
Some Under Armour-branded eyewear, protective equipment, hydration products, accessories, and other licensed merchandise may be manufactured or serviced by a separate partner. Warranty and replacement questions for those products may need to be sent to the partner identified in Under Armour’s Help Center.
For a possible product-safety issue, stop using the item when appropriate, retain the product and packaging, photograph the model or style information, and review the official Under Armour voluntary recall information.
Under Armour Store Complaints
Store complaints may involve customer service, returns, exchanges, fitting-room experiences, product availability, promotions, payment processing, pickup orders, or employee interactions.
Start with the manager of the Brand House or Factory House involved. Keep the receipt, store location, date, approximate time, product details, and the resolution requested. If management cannot resolve the matter, contact Customer Service and identify the store by city and state.
Do not publish an employee’s full name, schedule, personal telephone number, email address, photograph, or other identifying information unless genuinely necessary and appropriate.
Under Armour Reviews and Complaints
Under Armour experiences can vary by purchase channel, product, store, shipping carrier, return method, licensing partner, and support route.
When leaving an Under Armour corporate-office review below, include the city and state, approximate purchase date, whether the purchase was made online, in an Under Armour store, or through another retailer, the general issue, the support route used, the response time, and whether the matter was resolved.
Do not include private order, payment, account, address, telephone, email, gift-card, employee, or identity information.
Fake Under Armour Support and Employment Warning
Use UnderArmour.com, the official Help Center, the official store locator, or a verified telephone number before providing order, payment, account, return, privacy, or employment information.
Be cautious with fake customer-support numbers, refund messages, giveaway offers, gift-card requests, account alerts, job offers, sponsorship proposals, and websites that imitate Under Armour branding.
Do not provide passwords, one-time verification codes, full payment-card numbers, bank-login credentials, gift-card codes, cryptocurrency, wire transfers, remote access to a device, or identity documents in response to an unsolicited message.
Under Armour Competitors and Related Corporate Office Pages
Under Armour competes with athletic apparel, footwear, sporting-goods, and lifestyle brands. Related corporate-office pages include Nike Corporate Office, Adidas Corporate Office, Skechers Corporate Office, and Reebok Corporate Office.
Related Resources
- Official Under Armour Website
- Under Armour Corporate Contact Page
- Under Armour Help Center
- Contact Under Armour Customer Service
- Track an Under Armour Order
- Under Armour Return and Exchange Policy
- Under Armour Store Locator
- UA Rewards
- Under Armour Privacy Center
- Under Armour Voluntary Recalls
- Under Armour Careers
- Under Armour Investor Relations
Frequently Asked Questions About Under Armour Corporate Office
Where is Under Armour headquarters?
Under Armour’s corporate headquarters and principal executive offices are located at 101 Performance Drive, Baltimore, MD 21230-2080.
Is 1020 Hull Street still Under Armour’s headquarters?
No. It is a former corporate address. Under Armour now publishes 101 Performance Drive as its general mailing address and principal executive office.
What is Under Armour’s corporate phone number?
The published Under Armour corporate office or registrant telephone number is 1-410-468-2512.
What is Under Armour’s Customer Service number?
Under Armour Customer Service can be reached at 1-888-727-6687.
Is 1-410-468-2512 Under Armour Customer Service?
No. It is the published corporate or principal executive office number. Online orders, shipping, returns, refunds, products, and store complaints should normally begin with Customer Service.
Who owns Under Armour?
Under Armour, Inc. is a publicly traded company and does not have a parent company. Founder and CEO Kevin Plank holds majority voting control through Class B shares.
What are Under Armour’s stock symbols?
Under Armour Class A shares trade on the NYSE under UAA. Class C shares trade under UA.
How do I complain about an Under Armour store?
Contact the store manager first. If the complaint remains unresolved, call Customer Service at 1-888-727-6687 and provide the store location, purchase date, receipt information, and requested resolution.
How long do I have to return an Under Armour purchase?
Under Armour’s current direct-purchase policy generally allows eligible returns and exchanges within 60 days. Review the current policy because product condition, proof of purchase, purchase channel, payment method, and location restrictions apply.
Can I return an Under Armour product purchased from another retailer?
The direct Under Armour return policy does not apply to purchases from other retailers. Contact the seller shown on the receipt.
Does Under Armour repair damaged gear?
Under Armour says it does not offer repairs. Review the return policy or contact Customer Service. Licensed products may have a separate distributor or warranty route.
How do I contact Under Armour Human Resources?
Under Armour does not prominently publish a universal public Human Resources number. Applicants should use the official careers site, and current employees should use authorized internal channels.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, telephone, ownership, complaint-route, and review information for retailers, apparel companies, sporting-goods brands, financial companies, hotels, restaurants, airlines, automotive companies, and other major organizations. This page is designed to help readers distinguish Under Armour’s corporate office from Customer Service, online order support, stores, UA Rewards, returns, licensed-product support, privacy, careers, and investor relations.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Under Armour, Inc., Kevin Plank, any Under Armour Brand House or Factory House, any employee, shipping carrier, retailer, licensed-product manufacturer, warranty administrator, payment provider, or Customer Service representative.
This page is provided for informational purposes only. Addresses, telephone numbers, executives, support hours, return policies, refund timing, rewards terms, product availability, store operations, warranty routes, privacy procedures, and complaint processes may change. Contact Under Armour through an official company channel for information applying to a specific purchase, account, product, return, or complaint.
Share Your Experience
Have you contacted Under Armour corporate headquarters, Customer Service, text support, UA Rewards, a Brand House, a Factory House, online order support, returns, a licensing partner, privacy support, careers, or another Under Armour department? Share your experience with an order, shipment, delivery, return, refund, exchange, product, store, promotion, gift card, rewards account, warranty question, employee interaction, or corporate escalation below.
Helpful reviews include the city and state, approximate date, purchase channel, general issue, support route used, response time, and whether the complaint was resolved. Please do not publish order numbers, account credentials, payment information, gift-card numbers, home addresses, telephone numbers, email addresses, employee personal information, or screenshots containing private data.