How To Contact Vera Bradley Corporate Office Headquarters
Vera Bradley, Inc.
208 Production Road
Fort Wayne, IN 46808 USA
Email: customercare@verabradley.com
Corporate Phone Number: 1-877-708-8372
Customer Service Number: 1-888-855-8372
Vera Bradley, Inc.
208 Production Road
Fort Wayne, IN 46808 USA
Email: customercare@verabradley.com
Corporate Phone Number: 1-877-708-8372
Customer Service Number: 1-888-855-8372
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I have tried unsuccessfully since July to get a response of a return label for a cross body bag that the zipper broke. I have sent numerous emails and never any response. I have been using Vera bags for years and I have always washed them on delicate in a lingerie bag and hung to dry. This time when I took it out of the lingerie bag and opened it to dry, the zipper was broken. I'm a retired Quality Assurance Specialist and know how important quality is. It appears to me that your customer service is lacking severely. I even went back to the store and they told me to do what I had already done that they couldn't help me since the piece is now retired. I guess a certified letter to the CEO is next in line. $54 to you may not be a lot but it is to me. Linda Cline, Stillwater, PA 17878
These newer bags being made are cheap looking on the inside, what happened to the nice quilted interior that was just as pretty on the inside as well as the outside? If you were going to cheapen the bags quality, you should lower the prices. Wal Mart should be where you sell these bags now, I for one will never pay high prices for these bags again. I use to be a Vera collector.
i am very disappointed that i cannot find the where's mickey blue hipster for my daughter's 40th birthday.. it is 70.00 can you help me at all?????
Louise Arena 703 201 8906 it is sad.. it was supposed to be a big surprise………
I introduced my granddaughter to Vera Bradley, now Vera Bradley has disappointed both her and myself as we were encouraged to sign up at the store and receive a $20 gift on her birthday, May 20 , and this is the 2nd year in a row that she has not gotten it despite writing to you ….the Wrentham store verified she was registered yet not once has she ever received a gift coupon , a birthday coupon, etc. What is going on?
Thank you for looking in to this….I was looking forward to another trip to shop with her but once again, NO gift certificate.