KAYAK’s corporate headquarters is in Stamford, Connecticut. This guide provides its published address and explains where to send KAYAK website concerns, corporate correspondence and travel-booking complaints.
Write a KAYAK review about your experience and whether your concern was resolved.
Corporate headquarters:
KAYAK Software Corporation
1266 E. Main Street
Soundview Plaza, Suite 700R
Stamford, CT 06902
KAYAK support: Use the official feedback form or Help Center. A dedicated public headquarters or general consumer-support telephone number was not verified.
Reservation changes or refunds: Start with the booking provider identified in your confirmation.
Checked September 5, 2026, using KAYAK’s corporate contact policy, office directory and support pages.
On This Page
KAYAK Corporate Office and Support Contacts
| Reason for contacting | Contact | Suggested use |
|---|---|---|
| KAYAK account, app, search results or general feedback | Official feedback form | Choose the relevant topic and describe the issue. Include the error message and screenshots when useful. |
| Trips, Price Alerts or help finding the right support route | KAYAK Help Center | Browse help by account, search, pricing or booking topic. |
| Flight, hotel or rental-car changes and refunds | The booking provider shown in your confirmation | Identify the airline, hotel, rental company or travel agency that issued the reservation and handled payment. |
| Finding a KAYAK booking receipt | Booking receipts | Use the available lookup options to locate a receipt and identify the responsible provider. |
| Corporate correspondence | Corporate contact policy | Use the Stamford address above for KAYAK Software Corporation. The policy identifies other entities for certain regions and brands. |
For more detailed booking and support guidance, see our sister site’s KAYAK customer support and booking-help guide.
How to Escalate a KAYAK Complaint
These are suggested steps for organizing your request, rather than a published KAYAK escalation procedure.
- Identify the responsible company. If your complaint concerns a reservation, check the confirmation and payment receipt. For a KAYAK search, account or app problem, use KAYAK’s feedback form.
- Keep relevant records. Save the provider’s name, booking date, travel dates, receipt, screenshots and previous correspondence. Share reservation details privately through the appropriate support channel.
- State the resolution you want. Explain whether you need a booking located, a cancellation reviewed, a charge explained or a website issue investigated.
- Request further review. Follow up in the same correspondence and ask for a supervisor or the appropriate team if the response does not address the issue. Retain any case number.
If a provider issue also involves misleading information displayed on KAYAK, report that separately through KAYAK’s feedback form. Identify the provider and attach relevant screenshots without exposing unnecessary personal information.
A COH review does not open a KAYAK support case or cancel a reservation. Use the appropriate official contact for booking changes, refund requests or account assistance.
Frequently Asked Questions
Why do some listings show a Norwalk address?
KAYAK’s office directory labels 800 Connecticut Avenue, Norwalk, CT 06854 as its Global Business HQ. It separately identifies the Stamford address as Corporate HQ. Use the corporate contact policy when deciding where to address formal correspondence.
Does finding a trip on KAYAK mean KAYAK handles the reservation?
Not necessarily. KAYAK compares travel offers, and another company may issue the reservation and process payment. Check your confirmation before requesting a change, cancellation or refund.
What if I cannot remember which company took my booking?
Search your email for the destination and travel dates, review the merchant name on your payment statement, and check your browsing history. You can also try KAYAK’s booking-receipt lookup. Avoid placing a duplicate reservation solely because a confirmation email is missing.
About KAYAK and Booking Holdings
KAYAK is a travel search service for flights, accommodations, rental cars and vacation packages. It is part of Booking Holdings Inc., which trades on Nasdaq under BKNG. The parent company’s corporate contact should not be treated as a dedicated KAYAK booking-support or HR line.
Related Travel Company Corporate Offices
If your KAYAK search led to a reservation with another travel company, check your confirmation to identify the booking provider. These corporate contact guides may help:
- Booking.com corporate office and contacts
- Priceline corporate office and complaint guidance
- Expedia corporate office and contacts
Why Trust Corporate Office Headquarters?
We checked KAYAK’s official office directory, corporate contact policy, help resources and feedback form on September 5, 2026. We also inspected this page’s existing review form and the linked CSN guide. Corporate Office Headquarters is independent and is not affiliated with KAYAK, Booking Holdings or any travel provider.
Share Your KAYAK Experience
Did your experience involve KAYAK’s search tools, its support team or a booking provider? Explain what happened, whom you contacted and whether the issue was resolved. Positive and negative experiences are welcome.
Please omit confirmation numbers, passport details, payment information, verification codes, personal contact details and private travel itineraries from public comments and photos.