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  • Priceline Corporate Office Headquarters

Priceline Corporate Office Headquarters

How To Contact Priceline Corporate Office Headquarters

800 Connecticut Avenue
Norwalk, CT 06854 USA
Corporate Phone Number: 1-203-299-8000
Fax Number: n/a
Customer Service Number: 1-800-774-2354

 
  • Wish I had checked Priceline reviews 1st. Despicable company with the conscience of a robot. Never enter into package deal which they say is changeble. Airline is but car is not! Agents know what a scam it is but somehow are able to sleep at night. NEVER AGAIN will I deal with this company! May karma deal with such excuses for humans.

     
  • I received an email from Priceline advertising the price for a rental car for $10 a day. When I went to click on the email to reserve the rental car, the prices offered were $15, $23, and $48. I received an email today 5/02/2016 at noon advertising a rental car for $10 a day for the dates 5/03/2016 – 5/16/2016 at LAX which are my exact travel dates and the exact airport. When I went to reserve the car the price was not offered. I called Pricelines customer service to get the rate advertised at 12:27PM and they said I had to click on the email immediately to get that price, which I did. Then they said there may not be any more cars available at that price, which is when I said then why is that price being advertised. I have been trying to rent a car for the advertised price of $10 a day since 04/20/2016. This is false advertisement. I spoke with the manager at Priceline Eva, who did not provide a last name, but gave her employee # of 825284. Priceline is doing false advertisement and that is unacceptable.

     
  • I accidentally reserved a hotel on evening. I had several tabs open on my browser and was trying to get the lowest bid. I had never used priceline before so I assumed there would be a confirmation page of accepting the bid before charging my card. I was wrong! I looked into flights to the location (I know this should have been done prior to even searching) but I could not afford that airfare. I called the customer help line on the Priceline page about 3 times to speak with 3 different people, non of which helped. I called corporate, and the first gentleman i spoke with helped! I got my 100% refund and was able to book a location I can afford to fly to! Thank you Priceline!

     
  • I booked a room last week for mid-January for $129/nt. I looked today at Priceline and the cost has gone down to $111/nt. Well, Priceline has the "Best Price Guarantee" policy so I wasn't worried. I called Priceline to explain that the same room at the same hotel for the same date was cheaper on their site so I was expecting them to refund the difference. The 1st rep I talked to was rude from the start and she told me that because I purchased a non-refundable, non-changeable reservation I didn't qualify for the "Best Price Guarantee" policy. I explained it didn't have anything on the policy (and I read it several times) that if you purchased a non-refundable, non-changeable reservation that it wouldn't qualify for the "Best Price Guarantee" policy. The rep kept stating it over and over so I finally hung up. I decided to try chat so I can keep a log of what was said and to see if another rep would tell me the exact same thing. NOPE! The 2nd rep told me, and I quote "Sara, great news! your reservation is eligible for our Best Price Guarantee." I'm thinking yay, they are going to do the right thing. NOPE AGAIN! She then proceeded to tell me that the room I booked didn't have a mountain view and the comparable, cheaper room is a mountain view. I was dumb-founded. I checked my reservation and the priceline hotel web-site and couldn't find anywhere it said anything about a view. I could understand making sure it's the same hotel, same date, same bedding type but when there is no information on the view when booking how the heck am I suppose to know unless I'm at the hotel. I decided to try customer service to see if they would be reasonable. STRIKE 3!! The CS rep told me that I had to call within 24 hours of booking which again, it's not clear on their "Best Price Guarantee" joke of a policy. Customer from 1999 to 2015. NEVER AGAIN!!! Anyone out there try other sites they like?

     
  • Your process to unsubscribe your accounts is a joke. You should not be required to login or to setup an account to unsubscribe. As long as you have the valid email address this s/b sufficient information. Your agents s/b be trained better…what happened to going the extra mile to satisfy your customer. I will warn everyone I know to use price line.com at there own risk. YOU WILL BE FOREVER SAVED IN THEIR DATABASE

     
  • I talked with Price Line today regarding a charge for a hotel room that was never confirmed by a reservation/trip confirmation number. They refused to refund my money saying that the reservation was for June 3/June 4 and that was last week. They considered me a no show and if I didn't get a reservation/trip confirmation number I should have call. I told them I did call and their employee ask me if I could spell my name. When I tried to tell them the correct way to ask the question would be "Would you spell your name for me please." The woman on the other end spelled her name to me. The charges sat pending on my c.c. until this morning 6/8/2015. However, I was a no show so they want to keep my money. No reservation/trip conservation number HOW THE HELL WAS I SUPPOSE TO CANCEL.

     
  • I just got ripped off for 215 dollars for a car that I didn't even get, do to a mix up in dates that wasn't even my fault. Priceline is in the business of ripping people off and they are getting away with it I think everyone should go to there news stations to have them investigate on how people are getting ripped off I work hard for my money and if I didn't have a extra two hundred dollars I would have been figuring out how to get My son home from college. Priceline socks and I will tell everyone I know not to even think about booking anything from them..

     
  • I can not stress enough how unprofessional I have found your customer service manager Jorge and another customer service representative to be. They really should be considered customer disservice representatives and managers.

     
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    Corporate Office Headquarters
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