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  • FIAT USA Corporate Office: Headquarters & Phone

FIAT USA Corporate Office: Headquarters & Phone 

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FIAT USA corporate operations are associated with FCA US LLC and Stellantis North America in Auburn Hills, Michigan. FIAT is an Italian automotive brand within Stellantis, with U.S. sales, customer care, dealer support and vehicle services handled through the Stellantis/FCA US organization.

This page provides the current FIAT USA headquarters address, customer-service phone number, corporate and customer-care contacts, mailing address, roadside assistance, recall information, dealership resources and complaint-escalation guidance.

Important phone-number update: Older FIAT corporate listings show 248-576-5741 as a corporate-office number. That number could not be verified through current official FIAT or Stellantis resources. FIAT’s current U.S. website consistently directs customers to 1-888-242-6342 for FIAT Customer Service.

FIAT USA Corporate Office Headquarters

  • Brand: FIAT
  • U.S. Operating Company: FCA US LLC / Stellantis North America
  • Parent Company: Stellantis N.V.
  • FIAT USA / Stellantis North America Headquarters: 1000 Chrysler Drive, Auburn Hills, MI 48326-2766, USA
  • FIAT Customer Service / Customer Center: 1-888-242-6342
  • Stellantis Non-Media Customer Service: 1-800-334-9200
  • FIAT / FCA US Customer Care Mailing Address: P.O. Box 21-8004, Auburn Hills, MI 48321-8004
  • FIAT Roadside Assistance: 1-888-242-6342 — available 24/7 for eligible FIAT vehicles
  • Recall Information: 1-800-853-1403
  • Mopar Owner Support: 1-800-399-2668
  • FIAT Customer Support: FIAT USA
  • Find a FIAT Dealer: FIAT Dealer Locator
  • FIAT Owner and Service Resources: Mopar for FIAT
  • Stellantis Careers: Stellantis Careers
  • Official Website: FIATUSA.com
Choose the correct FIAT contact: For a FIAT vehicle, warranty, dealer, connected-service or general customer-service issue, start with 1-888-242-6342. For written customer correspondence, FCA US LLC Customer Care uses P.O. Box 21-8004, Auburn Hills, MI 48321-8004. The Auburn Hills corporate campus is associated with Stellantis North America and FCA US LLC rather than a separately incorporated FIAT USA headquarters.

Where Is FIAT USA Headquarters?

FIAT’s U.S. corporate operations are associated with the Stellantis North America and FCA US LLC headquarters and technology campus at:

FCA US LLC / Stellantis North America
1000 Chrysler Drive
Auburn Hills, MI 48326-2766
USA

Current FIAT legal information identifies FCA US LLC at this address, and Stellantis continues to identify Auburn Hills, Michigan, as its North American headquarters.

People searching for FIAT headquarters, FIAT HQ, FIAT company headquarters, FIAT head office, FIAT corporate office or where FIAT is located in the United States are generally looking for this Auburn Hills operation.

Does FIAT Have a Separate U.S. Headquarters?

FIAT is a brand within Stellantis rather than a separately headquartered U.S. automaker. Its American website, customer-support resources and vehicle operations are provided through FCA US LLC and Stellantis North America.

That is why current FIAT materials use FCA US LLC corporate and customer-care addresses rather than presenting a separate corporation named “FIAT USA” with its own independent headquarters.

For a U.S. owner, dealer or customer-service matter, the Auburn Hills Stellantis/FCA US organization is the relevant corporate operation.

What Is the FIAT Corporate Office Phone Number?

FIAT does not currently publish a separate corporate switchboard specifically labeled as the FIAT USA headquarters phone number.

The primary current FIAT customer number is 1-888-242-6342. FIAT displays this number throughout its current U.S. website for customer questions, assistance, complaints and suggestions.

The older number 248-576-5741 appears in previous corporate-office listings, but it could not be verified through current FIAT or Stellantis customer-contact resources. For that reason, this page no longer recommends it as the current FIAT corporate-office number.

FIAT Customer Service Phone Number

FIAT Customer Service can be reached at 1-888-242-6342.

FIAT describes its customer-service team as available to provide vehicle information and assistance, receive complaints and accept suggestions.

Reasons to contact FIAT Customer Service may include:

  • Vehicle questions
  • Dealer complaints
  • Warranty concerns
  • Repeat repair problems
  • Parts availability
  • FIAT Connect support
  • Vehicle-owner resources
  • Recall questions
  • General brand feedback

Vehicle-specific repair concerns should normally begin with an authorized FIAT dealer because the dealer can inspect the vehicle and create the repair and warranty records needed for escalation.

What Is 1-800-334-9200 for FIAT?

1-800-334-9200 is another legitimate FCA US/Stellantis customer-contact number.

Stellantis currently lists 1-800-334-9200 for non-media customer-service inquiries, and FIAT’s U.S. Terms of Use list the same number for questions or complaints involving FCA US websites, products or services.

However, FIAT’s current consumer website specifically promotes 1-888-242-6342 as the FIAT Customer Service number. For a FIAT vehicle or ownership issue, 1-888-242-6342 is therefore the better starting point.

FIAT Customer Care Mailing Address

Current FIAT owner information identifies the following mailing address for FCA US LLC Customer Care:

FCA US LLC Customer Care
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
USA

This is useful for readers searching for FIAT mail, a FIAT mailing address or a written FIAT customer-service contact.

For an unresolved warranty or dealer problem, a written complaint should include enough information to identify the vehicle and history of the problem, but customers should avoid sending original documents when copies will suffice.

Does FIAT Have a Customer Service Email Address?

FIAT’s current U.S. website encourages customers to use its Contact Us functionality and indicates that customers can email its Customer Service Team, but it does not prominently display one general send-to email address for all vehicle-support issues.

Customers searching for a FIAT email address or FIAT customer-service email should use the official FIAT website’s current contact route rather than an address copied from an unofficial directory.

Different departments can have specialized email addresses. For example, media and communications contacts published by Stellantis are intended for journalists and should not be used for ordinary vehicle complaints.

How to Escalate a FIAT Dealer or Repair Complaint

A FIAT repair, warranty or dealer-service complaint should usually start with the authorized dealership that inspected or serviced the vehicle.

  1. Speak with the service advisor: Explain the vehicle problem and make sure the concern is accurately documented on the repair order.
  2. Request the service manager: If the repair does not correct the problem or a dispute arises, ask the dealership’s service manager to review the case.
  3. Keep every repair order: Documentation is particularly important when a vehicle repeatedly returns for the same problem.
  4. Record dates and mileage: Note when each repair attempt occurred and the vehicle’s mileage.
  5. Ask for the diagnosis in writing: If warranty coverage is denied or a problem cannot be duplicated, ask that the explanation appear on the repair order.
  6. Contact FIAT Customer Service: Call 1-888-242-6342 and request a customer-care case number.
  7. State the resolution requested: Clearly explain whether you want another repair attempt, warranty review, parts assistance, reimbursement consideration or another specific resolution.
  8. Use written correspondence when appropriate: Send an organized written complaint to FCA US LLC Customer Care, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
Privacy reminder: Do not publish a complete VIN, driver’s license number, financing account number, payment information, FIAT Connect credentials, home address or other sensitive personal information in a public FIAT review.

Repeat FIAT Repair and Warranty Problems

When the same mechanical, electrical or software problem continues after several repair visits, documenting each visit becomes especially important.

Keep:

  • Every repair order
  • Vehicle mileage at each visit
  • Dealer diagnosis
  • Parts ordered or replaced
  • Warranty decisions
  • Dates the vehicle was unavailable
  • Photos or videos of an intermittent problem when useful
  • The FIAT Customer Care case number

If a dealership says it cannot duplicate an intermittent problem, ask that your description of the issue and the dealer’s result still be documented on the repair order.

Consumer warranty and vehicle-repurchase rights vary by state and circumstances. FIAT Customer Care can review a manufacturer-level complaint, but a corporate complaint page cannot determine whether a vehicle legally qualifies for a particular remedy.

FIAT Recall Information

Mopar currently lists 1-800-853-1403 for recall information involving Stellantis brands.

FIAT owners can also check recalls through the official FIAT/Mopar owner resources or the National Highway Traffic Safety Administration.

Use the federal NHTSA Recall Lookup to search by the vehicle’s 17-character VIN.

If an open recall cannot be completed because parts are unavailable, document the dealer’s explanation and contact FIAT Customer Service for additional assistance.

FIAT Roadside Assistance

Current Mopar resources list 1-888-242-6342 for FIAT Roadside Assistance in the United States.

Roadside Assistance is available 24 hours a day, seven days a week for eligible vehicles and coverage periods.

Depending on eligibility and vehicle circumstances, roadside services may include:

  • Towing
  • Flat-tire assistance
  • Lockout assistance
  • 12-volt battery jump assistance
  • Other covered disabled-vehicle services

Have the vehicle’s VIN, location and callback number available when requesting roadside assistance.

FIAT Connect and Owner Support

FIAT owners can use FIAT and Mopar digital services to access vehicle information, maintenance records, warranty information, connected features and other ownership tools when supported by their vehicle.

FIAT Customer Center support at 1-888-242-6342 can assist with FIAT Connect matters.

For broader Mopar ownership support, Mopar currently lists 1-800-399-2668, with advisors available for Chrysler, Dodge, Jeep, Ram and FIAT ownership questions.

Finding a FIAT Dealer

FIAT vehicles in the United States are sold and serviced through authorized dealers. The dealership is usually the first contact for:

  • Vehicle sales
  • Test drives
  • New and used inventory
  • Warranty inspections and repairs
  • Recall work
  • Parts and accessories
  • Maintenance

Use the official FIAT Dealer Locator to find current dealer locations and contact information.

FIAT USA Human Resources and Careers

FIAT does not publish a separate general-purpose U.S. Human Resources phone number for applicants on the customer-service site.

Corporate employment for FIAT’s U.S. operation is generally handled through Stellantis. Job seekers should use the official Stellantis Careers website for current opportunities.

Career areas can include engineering, vehicle development, software, manufacturing, finance, marketing, communications, design, sales and other corporate functions.

About FIAT USA

FIAT traces its history to Turin, Italy, in 1899. The brand became known globally for compact and accessible vehicles, particularly models designed for European urban driving.

FIAT returned to the U.S. passenger-vehicle market in the 2010s with the modern FIAT 500 and later offered models including the 500L, 500X and 124 Spider.

The gasoline-powered FIAT 500 is no longer produced for the U.S. market. FIAT’s current U.S. offerings center on electric mobility, including the FIAT 500e, while the small electric Topolino is also featured in FIAT’s 2026 U.S. lineup.

Who Owns FIAT?

FIAT is part of Stellantis N.V., the global automaker formed in 2021 through the combination of Fiat Chrysler Automobiles and Groupe PSA.

The former public company Fiat Chrysler Automobiles N.V. became part of Stellantis. However, the legal name FCA US LLC continues to be used for important U.S. operations, websites and customer services.

That distinction explains why consumers may encounter all of the names FIAT, FCA, Fiat Chrysler, FCA US LLC and Stellantis when researching the FIAT corporate office.

For additional parent-company information, see the Stellantis Corporate Office page.

FIAT and Stellantis Leadership

Olivier Francois serves as Chief Executive Officer of the FIAT brand and also holds a senior global marketing role at Stellantis.

Antonio Filosa serves as Chief Executive Officer of Stellantis.

Stellantis identified FIAT in its 2026 strategic plan as one of four global brands with significant scale and growth potential.

FIAT Competitors and Related Corporate Offices

FIAT competes in the United States primarily in compact, electric and lifestyle-oriented vehicle segments. Competition changes as manufacturers add or discontinue small cars and electric vehicles.

Related Stellantis brand: Dodge Corporate Office shares the Stellantis/FCA US corporate organization in Auburn Hills but is a sister brand rather than an independently owned competitor.

FIAT Reviews on CorporateOfficeHeadquarters.com

There is currently one visible reader review on the FIAT CorporateOfficeHeadquarters.com page.

The January 2024 reviewer describes repeated repair visits involving a 2013 FIAT 500 and says the original vehicle problem remained unresolved after multiple trips to an Alabama dealership. The review also describes concerns about the condition in which vehicles were returned after service.

Because only one firsthand review is currently visible, it is not enough evidence to establish broad positive or negative customer-service, dealer or reliability trends across FIAT vehicles and dealerships.

Frequently Asked Questions

Where is FIAT USA headquarters?

FIAT’s U.S. corporate operation is associated with FCA US LLC and Stellantis North America at 1000 Chrysler Drive, Auburn Hills, MI 48326-2766.

What is the FIAT headquarters address?

The U.S. corporate address associated with FIAT is 1000 Chrysler Drive, Auburn Hills, Michigan 48326-2766.

What is the FIAT customer service phone number?

FIAT Customer Service can be reached at 1-888-242-6342.

What is the FIAT corporate office phone number?

FIAT does not currently publish a separate public corporate switchboard specifically for the brand. For U.S. customer and vehicle matters, use 1-888-242-6342.

Is 248-576-5741 still the FIAT corporate phone number?

That number appears in older FIAT corporate-office listings but could not be verified through current official FIAT or Stellantis resources. This page therefore no longer recommends it as the current FIAT corporate number.

What is 1-800-334-9200?

1-800-334-9200 is a current Stellantis/FCA US customer-service contact and appears in FIAT’s legal terms for questions or complaints. FIAT’s primary brand-specific customer number is 1-888-242-6342.

What is the FIAT mailing address?

Current owner materials list FCA US LLC Customer Care, P.O. Box 21-8004, Auburn Hills, MI 48321-8004 for customer correspondence.

Does FIAT have a customer-service email address?

FIAT directs customers to its website Contact Us functionality and customer-service resources rather than prominently publishing one universal public email address for all vehicle complaints.

What is the FIAT Roadside Assistance number?

Current Mopar resources list 1-888-242-6342 for FIAT Roadside Assistance in the United States.

What is the FIAT recall phone number?

Mopar lists 1-800-853-1403 for recall information. Owners can also check their VIN through Mopar or NHTSA.

Is Fiat Chrysler Automobiles still the parent company?

No. Fiat Chrysler Automobiles combined with Groupe PSA in 2021 to form Stellantis. FCA US LLC continues to operate as a U.S. legal entity used for FIAT and other Stellantis brand operations.

Who owns FIAT?

FIAT is a brand within Stellantis N.V.

Who is the CEO of FIAT?

Olivier Francois is Chief Executive Officer of the FIAT brand.

How do I complain about a FIAT dealer?

Start with the dealership’s service manager, sales manager or general manager depending on the issue. Keep repair orders and other records. If the dealer does not resolve the concern, contact FIAT Customer Service at 1-888-242-6342 and request a case number.

How do I escalate a repeat FIAT repair problem?

Document every repair visit, mileage, dealer diagnosis and work performed. Ask the service manager to review the repeated concern and open a case with FIAT Customer Service. Keep all repair orders even when the dealer reports that it could not duplicate the problem.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate and customer-service contacts, complaint-escalation information and reader reviews. This FIAT page distinguishes the Stellantis/FCA US corporate operation in Auburn Hills from FIAT Customer Service, dealer support, roadside assistance, recalls and written customer-care contacts.

Page Update Note

This FIAT USA page was updated on August 19, 2026, to verify the Auburn Hills corporate address, remove the unverified 248-576-5741 corporate-number listing, confirm the current 1-888-242-6342 FIAT Customer Service number, explain the 1-800-334-9200 Stellantis contact, add the current FCA US Customer Care mailing address, roadside and recall resources, clarify the relationship between FIAT, FCA US LLC and Stellantis, update leadership and current U.S. vehicle information, address current headquarters, mail, phone and email search queries, and summarize the visible CorporateOfficeHeadquarters.com review.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with FIAT, FCA US LLC, Stellantis N.V., Mopar, any authorized FIAT dealership, finance company, roadside-assistance provider or government agency. This page is provided for informational, review, complaint and feedback purposes.

Corporate addresses, phone numbers, vehicle lineups, warranties, support procedures, dealer operations, recalls and roadside-assistance coverage can change. Confirm time-sensitive and vehicle-specific information directly with FIAT, Stellantis, Mopar or an authorized FIAT dealer.

FIAT Complaints, Reviews and Feedback

Have you contacted FIAT Customer Service, an authorized FIAT dealer, FCA US Customer Care, Mopar support or the Auburn Hills corporate operation? Share a firsthand review below. Useful feedback may address vehicle repairs, repeat service problems, warranty coverage, parts availability, dealer communication, recalls, FIAT Connect, roadside assistance or corporate complaint handling.

Include the FIAT model, approximate model year, dealership city, general issue, support route used and how FIAT or the dealership responded. Do not publish complete VINs, account information, payment details, passwords, driver’s license numbers, home addresses or other sensitive personal information.

How Many Times Should My Fiat Car Be In The Shop For The Same Problem And Not Be Fixed

January 8, 2024

my car has been in the Anniston shop five times for the same thing and it is still not fixed. Every time it’s been in the shop it went in clean and came out dirty with greasy hand prints on the white armrest the side panel was open and the mirror remote was out of the socket. Now my other car was put in Anniston shop it came out with a three to four-inch scratch and bolts were left out of the top of the motor. I have a 2013 Fiat 500 and a 2017 500. The mechanic in Anniston is sorry is feces. and I would you a minus if it was available

S C