People looking for the Benihana corporate office often need the Aventura headquarters address, a verified corporate phone number, ownership information, or a way to escalate an unresolved restaurant complaint. Benihana, Inc. identifies its corporate headquarters as 21500 Biscayne Boulevard, Suite 900, Aventura, FL 33180. Its official franchising page lists 305-593-0770 for the Aventura office, but Benihana does not identify that number as its general customer-service line. Restaurant feedback and customer complaints should be submitted through Benihana’s official contact system.
Benihana has been owned by The ONE Group Hospitality, Inc. since May 1, 2024. The publicly traded parent company also operates brands including STK, Kona Grill, and RA Sushi.
How to Contact Benihana Corporate Office Headquarters
- Benihana corporate headquarters: 21500 Biscayne Boulevard, Suite 900, Aventura, FL 33180, USA
- Benihana corporate and franchising office phone number: 1-305-593-0770
- Restaurant complaints and recent-visit feedback: Benihana Contact and Feedback Page
- Official website: benihana.com
- Restaurant locator: Benihana Locations
- Careers and job openings: Benihana Careers
Benihana corporate office and headquarters information.
Benihana Customer Service and Complaint Support
Benihana provides separate online routes for feedback about a recent restaurant visit and for loyalty-program or general inquiries. When submitting a complaint, include the restaurant location, visit date, approximate time, order or reservation details, receipt information, the employees or managers already contacted, and the resolution requested.
How to Escalate a Benihana Complaint
- Contact the restaurant first. Ask for the manager at the location where the issue occurred. Use Benihana’s official location finder to obtain the restaurant’s current phone number.
- Submit recent-visit feedback. Use the dedicated feedback link on Benihana’s official contact page.
- Keep supporting records. Retain the receipt, reservation confirmation, order number, photographs, and a copy of the submitted complaint.
- Follow up through the general inquiry form. Reference the restaurant, submission date, and any case or confirmation number received.
- Use the Ethical Advocate system only when appropriate. Benihana offers an independent anonymous and confidential reporting system for ethical, conduct, or stakeholder concerns. It is not intended to replace the normal restaurant-feedback process.
Official complaint form: Submit feedback to Benihana
Anonymous or confidential ethical reports: Benihana Ethical Advocate Line
Specialized Benihana Support Contacts
Accessibility and Website Assistance
Benihana’s accessibility statement lists 1-305-702-2880 for customers who encounter accessibility limitations while using the company’s website. This number should be described as an accessibility and website-assistance route, not a general restaurant complaint number.
Gift Cards
Benihana’s gift-card information lists 1-305-702-2897 for assistance obtaining a Braille gift card. Customers with other gift-card questions should use the official Benihana gift-card page or the general contact form.
Do not post a complete gift-card number, PIN, payment-card number, receipt barcode, or account credentials in a public review.
Benihana Human Resources, Jobs, and Employment Verification
Benihana does not publish a general HR phone number for applicants or employees. Job seekers should use the official Benihana careers portal.
Benihana directs income and employment verifications to The Work Number. Its official instructions identify Benihana employer code 18119. The Work Number’s verifier support number is 1-800-367-5690. Review the official employment-verification instructions before providing employee information.
Who Owns Benihana?
The ONE Group Hospitality, Inc. acquired Safflower Holdings Corp., the owner of Benihana Inc., on May 1, 2024. The ONE Group Hospitality is a publicly traded restaurant company listed on Nasdaq under the symbol STKS.
Benihana continues to identify Aventura, Florida, as its brand headquarters. The parent company’s corporate and privacy offices are located in Denver, Colorado. The Denver privacy address should not be treated as the first contact for ordinary restaurant complaints.
Benihana Company History and Restaurant Operations
Rocky Aoki opened the first Benihana restaurant in New York City in 1964. The concept became known for teppanyaki meals prepared by trained chefs on grills in front of guests. The cooking performance, communal seating, Japanese-inspired design, and combination of food and entertainment helped distinguish Benihana from conventional steakhouse and casual-dining restaurants.
Benihana’s menu includes grilled steak, chicken, seafood, vegetables, fried rice, sushi, appetizers, cocktails, and children’s selections. Restaurant services can vary by location and may include reservations, takeout, delivery, catering, private dining, happy hour, and loyalty benefits.
Benihana Competitors
Benihana competes with Japanese steakhouses, sushi restaurants, experiential dining concepts, traditional steakhouses, and broader casual-dining chains. Competitors include Kobe Steakhouse, Ruth’s Chris Steak House, Outback Steakhouse, P.F. Chang’s, Pei Wei, BD’s Mongolian Grill, and independent hibachi and teppanyaki restaurants.
Benihana’s primary competitive distinction is the tableside performance accompanying the meal. Service timing, chef availability, food quality, reservations, restaurant cleanliness, and complaint resolution remain important parts of the guest experience.
Benihana Frequently Asked Questions
Where is the Benihana corporate office?
Benihana identifies its corporate headquarters as 21500 Biscayne Boulevard, Suite 900, Aventura, FL 33180.
What is the Benihana corporate phone number?
Benihana’s official franchising page lists 1-305-593-0770 with the Aventura office. It is best described as the corporate and franchising office number.
What is the Benihana customer service phone number?
Benihana does not publish a clearly identified general restaurant customer-service phone number on its contact page. Customers should use the official feedback or general-inquiry form. The number 1-305-702-2880 is published specifically for website accessibility assistance.
How do I complain to Benihana corporate?
Start with the restaurant manager and then submit feedback through the official Benihana contact page. Include the location, visit date, receipt or order details, prior contacts, and the outcome requested.
Does Benihana have an HR phone number?
No verified general Benihana HR phone number is publicly listed. Applicants should use the careers portal. Employment verifiers should follow Benihana’s official The Work Number instructions.
Who is Benihana’s parent company?
Benihana is owned by The ONE Group Hospitality, Inc., which acquired Benihana’s former owner in May 2024.
What happened to The Chef’s Table birthday program?
Benihana has retired The Chef’s Table program and introduced the Friends with Benefits loyalty program. Current benefits, eligibility rules, and birthday offers should be verified on the official Benihana loyalty page.
How do I contact Benihana about a privacy request?
Benihana’s privacy policy lists 1-646-624-2400 and a Privacy Officer mailing address at 1624 Market Street, Suite 311, Denver, CO 80202. This route is for privacy questions and statutory privacy requests, not routine restaurant complaints.
Benihana Reviews and Complaints
At the time of this update, this page displayed four consumer submissions dated October 4, 2024 through May 18, 2025. The raw average was 2.0 out of 5 stars. Three substantive reviews were rated 1 star and described long waits, staffing or service delays, and a missing birthday certificate.
The fourth submission was rated 5 stars but expressly stated that it was a question rather than a review. It asked about the validity of mailed gift cards after suspected mail tampering. Because that submission is not an evaluation of Benihana, readers should not treat the raw four-review average as a reliable measure of customer satisfaction.
No public response from Benihana or CorporateOfficeHeadquarters.com was displayed with these submissions. Reviews represent individual experiences and are not independently verified statements about every Benihana location.
Related Restaurant Corporate Offices
- Kobe Steakhouse Corporate Office
- Outback Steakhouse Corporate Office
- P.F. Chang’s Corporate Office
- Pei Wei Corporate Office
- BD’s Mongolian Grill Corporate Office
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided corporate contact information and a public consumer-review forum since 2004. For this update, the Benihana address, phone number, contact forms, accessibility route, gift-card information, careers portal, employment-verification process, ownership, and loyalty-program information were compared with current official company and parent-company sources.
Disclaimer
CorporateOfficeHeadquarters.com is an independent website and is not affiliated with Benihana, Benihana Inc., Benihana National Corp., The ONE Group Hospitality, or any Benihana franchisee. Contact details, restaurant ownership, support procedures, loyalty benefits, and operating policies can change. Verify important information directly with Benihana before taking action.
Share Your Benihana Experience
Use the comment section below to share a factual review of Benihana’s restaurant service, food, reservations, wait times, order handling, management response, or corporate complaint process. Include the general location and date of your experience, but do not publish private employee information, home addresses, account credentials, complete payment-card or gift-card numbers, PINs, medical details, or other sensitive information.