Kobe Steakhouse Corporate Office, Owner & Phone

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Eric Strand

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Kobe Steakhouse corporate office is located in Altamonte Springs, Florida, within the greater Orlando area. Kobe Ichiban Japanese Steakhouse is a family-owned Florida restaurant group specializing in teppanyaki dining. Chau Nguyen is the company’s principal owner. Below are the current Kobe Steakhouse headquarters address, corporate contact information, complaint routes, ownership details, and customer feedback.

Kobe Steakhouse corporate office quick answer:

  • Principal owner: Chau Nguyen
  • Corporate address: 468 W State Road 436, Altamonte Springs, FL 32714
  • Corporate contact phone: 1-407-389-1081
  • Corporate email: corporate@kobesteakhouseusa.com
  • Business: Family-owned and operated Japanese steakhouse group

How To Contact Kobe Steakhouse Corporate Office Headquarters

Kobe Japanese Steakhouse Headquarters Overview

Corporate versus restaurant phone: Kobe’s current privacy policy lists 1-407-389-1081 as its corporate contact number. The official Altamonte Springs restaurant page lists 1-407-862-2888 for that location. Reservations, takeout orders, seating questions, and immediate dining concerns should normally be directed to the applicable restaurant. The older 1-407-862-6099 number is not displayed on Kobe’s current corporate or Altamonte Springs pages.

Kobe Steakhouse corporate office in Altamonte Springs Florida
Kobe Japanese Steakhouse is a family-owned Florida restaurant group led by principal owner Chau Nguyen.

Who Owns Kobe Steakhouse?

Chau Nguyen is the principal owner of Kobe Japanese Steakhouse. According to the company’s history, Doi Tan Nguyen and his son Chau came to Altamonte Springs from Montreal and launched Kobe in 1984. Chau Nguyen took over the company following his father’s death in 1996 and continues to lead the Florida restaurant group.

Kobe remains family owned and operated. The business has expanded to 13 Central Florida locations serving the Orlando and Tampa markets. It is not presented as a publicly traded company and does not have a public stock symbol.

How To Contact Kobe Steakhouse About a Complaint

Reason for Contact Recommended Contact Route
Meal, service, billing, seating, or takeout problem Ask for the manager at the restaurant where the problem occurred.
Unresolved restaurant complaint Use the corporate contact form and identify the location and visit date.
Rewards account or birthday reward Email corporate@kobesteakhouseusa.com Monday through Friday between 9 a.m. and 5 p.m.
Gift card or account question Review the official Kobe FAQs or contact the corporate office.
Large party or private event Contact the preferred Kobe location and request assistance from its manager.
Employment question Email recruitment@kobesteakhouseusa.com or visit the official careers page.

Information To Include in a Kobe Steakhouse Complaint

  1. Identify the exact Kobe restaurant location.
  2. Provide the date and approximate time of the visit or order.
  3. Include the reservation or order number when available.
  4. Describe what occurred and any steps already taken with the location manager.
  5. Explain the reasonable resolution you are requesting.
  6. Retain receipts, emails, and screenshots until the issue is resolved.

Privacy warning: Do not post credit card numbers, gift card numbers, account passwords, medical information, home addresses, or other sensitive personal details in the public review section. Send private documentation directly to Kobe through an official contact channel.

Kobe Steakhouse History and Locations

Kobe Japanese Steakhouse began in Altamonte Springs in 1984. The company built its reputation around teppanyaki dining, where chefs prepare meals on a grill in front of guests while incorporating entertainment into the cooking experience.

The family-owned group currently lists 13 locations across Central Florida, extending from the Orlando market to the Tampa Bay area. Customers can use Kobe’s official locations directory to find the restaurant phone number, menu, hours, reservations, and ordering options for a specific location.

Kobe Steakhouse Competitors

Kobe operates in the Japanese steakhouse, hibachi, and experiential-dining market. Its most direct national competitor is Benihana. Kobe also competes for customers with Asian restaurant chains such as P.F. Chang’s and Pei Wei, along with independent hibachi, sushi, and Japanese steakhouse restaurants throughout Florida.

Kobe distinguishes itself through its regional Florida presence, family ownership, tableside cooking, special-occasion dining, and combination of food and chef-led entertainment. Kobe Japanese Steakhouse is an independent company and is not part of Benihana.

Kobe Steakhouse Reviews and Complaints

Visible CorporateOfficeHeadquarters.com feedback includes a complaint concerning a birthday dinner at Kobe’s Clearwater location. The reviewer reported that a meal was prepared incorrectly and expressed dissatisfaction with the restaurant’s proposed resolution and management response.

Some older comments refer to Kobe-branded restaurants in Maryland and North Carolina. Those locations are outside the 13-location Florida group identified on Kobe’s official website and may concern unrelated businesses using the Kobe name. Reviewers should confirm the company and exact restaurant location before submitting feedback.

Common subjects customers may wish to address include food preparation, reservations, communal seating, restaurant service, billing, takeout orders, rewards accounts, gift cards, and management responses. Experiences can vary by restaurant, shift, and visit.

Kobe Steakhouse Frequently Asked Questions

Who owns Kobe Steakhouse?

Chau Nguyen is the principal owner of the family-owned Kobe Japanese Steakhouse group in Florida.

Where is the Kobe Steakhouse corporate office?

The corporate contact address is 468 W State Road 436, Altamonte Springs, Florida 32714. Altamonte Springs is part of the greater Orlando metropolitan area but is a separate city.

What is the Kobe Steakhouse corporate phone number?

The current corporate contact number listed by Kobe is 1-407-389-1081.

What is the Altamonte Springs restaurant phone number?

The official Kobe location page lists 1-407-862-2888 for the Altamonte Springs restaurant.

How do I submit a complaint to Kobe Steakhouse?

First speak with the manager of the restaurant involved. If the matter remains unresolved, submit the details through Kobe’s official corporate contact form. Kobe states that its corporate office generally responds within approximately 48 hours.

How many Kobe Steakhouse locations are there?

Kobe’s official website currently identifies 13 locations across Central Florida in the Orlando and Tampa markets.

Is Kobe Steakhouse publicly traded?

Kobe describes itself as a family-owned and operated restaurant group. It does not list a public stock symbol.

Is Kobe Steakhouse owned by Benihana?

No. Kobe Japanese Steakhouse is an independent, family-owned Florida restaurant group. Benihana is a separate competing company.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate addresses, contact information, complaint routes, and customer feedback for companies such as Kobe Japanese Steakhouse. Contact and ownership information for this page was checked against Kobe’s official website and current company policies.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Kobe Ichiban Japanese Steakhouse. This page is provided for informational purposes and as an independent platform for customer reviews, complaints, compliments, and feedback.

Kobe Steakhouse Corporate Office Complaints, Reviews, and Feedback

Share your experience with Kobe Japanese Steakhouse in the comments below. Please identify the Florida location involved and explain whether your feedback concerns the food, restaurant service, reservations, takeout, rewards program, billing, or management response. Specific and respectful feedback is the most helpful to other customers.

2.8
2.8 out of 5 stars (based on 4 reviews)
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Kobe Corporate Office – Birthday dinner disaster at your Clearwater location!

September 16, 2023

Hi, my name is Mark Mercer, and my wife and I have been coming to your Clearwater restaurant for years !! We always celebrated our birthdays with you all never a problem very nice until last night !! My wife’s dinner was all wrong It was apparent the chief didn’t pay attention to the order so my wife’s meal was all wrong !! so she sat there as we all had our dinner …Nice for your birthday right !! we told our server Duckie who is GREAT !!!! a manager came over and they made a to-go order for my wife to take her birthday dinner home (WOW) and to try to make us feel better they gave us an extra 15.00 off the bill how nice of you all I don’t even think your manager even cared! How Disappointing We drive almost 90 minutes to your restaurant because we have always enjoyed the meal and it is something nice for your birthday but not this time and to take 15 bucks off the meal maybe its time to look elsewhere so sad!

M M

Kobe Steakhouse Glenarden MD

December 13, 2022

There was two strands of hair in my fruit punch drink that I pulled out of my mouth after drinking it as well as swallowed some strands, my customer service experience was horrible I would like to be fully compensated on my order today May 26,2023. The location responsible is 2801 Campus Way N Suite 302, Glenarden, MD 20706. I do not appreciate the way thing were handled with my visit.

N F

Attn. Kobe Steakhouse HQ – Bad Experience at Clayton, NC location

December 13, 2022

Clayton, NC -Kobe My experience was SO bad I feel like no one would believe what happened. We sat down for hibachi, the waiter went to take our order and my husband was going to get a drink from the bar. The waiter says I’m just going to be honest with you. The bartender isn’t taking my orders tonight because she’s feuding with me. You can imagine my surprise. I thought he was joking. He gave his order to Long Island. The waiter comes back and says, the bartender said no she wouldn’t make it. My husband goes to the bar and orders it. She brings it out and it’s wrong. I take it back to her and say, we don’t want this it’s not right. She doesn’t even look at me and rips it out of my hands and says fine! So I asked for the manager. His wife is there. I tell her. She comes to our table and brings him another drink. Then the bartender came to our table and Rudely asked the other couple at our table “What did you want?” She said it so rude, they said I don’t want anything thanks. We upgraded to the fillet mignon. Didn’t get that. The sweet and sour sauce looked like ketchup and tasted terrible. We were told the manager was going to come from the other store and talk to us. We wait and the manager shows up and is laughing hanging out/sitting at a table. He didn’t care we had a terrible experience. So my husband goes and gets the manager and tells him about our experience. The bartender dared to walk up to our conversation with the manager and say, “They are mad because I sat their drink down and walked away” Excuse me, no we were mad because of her terrible attitude. Her name is Chelsea or something like that. Long blonde hair.

That girl needs to not work in customer service. She was a bully and would run all over anyone that doesn’t have a backbone. She will continue to lose Kobe’s service because of her character. It doesn’t matter what type of day someone is having, her attitude was completely unacceptable! She needs to be fired! Then when she saw we were going to talk to the manager she was walking around smiling acting like she was so sweet. NO, she is a terrible person and needs to work in a prison or pick up dog poop. I hope I never see her again and hope the manager does something about her. If he doesn’t then He truly does not care about his restaurant. That’s how bad she was. I will NEVER return, and I will tell everyone I know to never go there.

To the management, please do yourself a favor and fire this terrible person. Being short-staffed is way better than having someone like that work for you. I can’t begin to say just how bad of an experience it was. The manager gave us a 10% discount. The food was terrible and made wrong. I won’t even eat it. Terrible terrible terrible!!!!!

L I

Dear Kobe Steakhouse Corp. Office – The story of Mr. Nguyễn Tấn Đời

December 13, 2022

Dear Director of Kobe Restaurant: Reading the story of Mr. Nguyễn Tấn Đời, who passed away in Florida. I’m in Việt Nam, 🇻🇳which , working as a Restaurant Supervisor, cook, and server. Dreams to run a Kobe style in Sapa; Northern Việt Nam. If any, thanks for your attention.

T N