Many people search for the Key Food corporate office when a store complaint, grocery order issue, refund problem, digital coupon concern, loyalty account question, product quality complaint, delivery issue, employment question, or customer service problem has not been resolved through a local supermarket. This page provides Key Food headquarters information, corporate office address guidance, phone number notes, complaint escalation tips, review themes, and related grocery corporate office resources.
Key Food Corporate Office and Headquarters
Key Food Stores Co-Operative, Inc. is a grocery cooperative connected with independently owned supermarkets under names such as Key Food, Key Food Marketplace, Food Universe, SuperFresh, The Food Emporium, Food Dynasty, Urban Meadow, and other related banners. Many people search for Key Food corporate office, Key Food headquarters, Key Foods corporate office, Key Foods headquarters, Key Food corporate, or Key Food corporate office phone number when they need help beyond a local store.
- Company: Key Food Stores Co-Operative, Inc.
- Common Name: Key Food
- Key Food Corporate Office Address: 100 Matawan Road, Suite 100, Matawan, NJ 07747
- Key Food Headquarters Address: 100 Matawan Road, Suite 100, Matawan, NJ 07747
- Legacy / Older Office Record: 1200 South Ave., Staten Island, NY 10314
- Key Food Corporate Phone Number: 1-718-370-4200
- Customer Service Route: Use the official contact page or contact the specific Key Food store involved
- Official Contact Page: Key Food Contact Us
- Store Locator: Find a Key Food Store
- Official Website: keyfood.com
- Careers: Key Food Careers
- Stock Symbol: Private cooperative / not publicly traded
Corporate Address and Phone Update
The old page listed Key Food’s corporate office address as 1200 South Ave., Staten Island, NY 10314. That address still appears in some older business and BBB records, but current company-profile sources now point to 100 Matawan Road, Suite 100, Matawan, NJ 07747 as Key Food’s headquarters address.
The old page also listed 1-848-202-3100 as a Key Food customer service phone number. Because Key Food’s current official site primarily routes shoppers through store pages, the store locator, and online contact forms, customers should verify any phone number before relying on it as a general customer service line. The commonly listed Key Food corporate office phone number is 1-718-370-4200.
Choose the Correct Key Food Support Route
Before contacting Key Food headquarters, choose the route that best matches your issue. Because many Key Food stores are independently owned, a store complaint, refund issue, missing delivery, digital coupon problem, rewards account issue, or employment question may need to start with the local store involved.
- Store complaint: Contact the Key Food, Key Food Marketplace, Food Universe, SuperFresh, or other related store where the issue happened.
- Grocery pickup or delivery issue: Confirm whether the order was placed through Key Food, a local store site, Instacart, DoorDash, Uber Eats, or another third-party platform.
- Refund or cancellation issue: Review the store or online order policy and keep your receipt, order number, and payment record.
- Digital coupon or account issue: Use the Key Food app, website account, wallet, or online contact route.
- Product quality complaint: Contact the store with the product, receipt, package date, lot code, UPC, and photos when relevant.
- Product recall concern: Check Key Food’s product recall page and the product manufacturer’s recall information.
- Gift card issue: Use Key Food gift card support and keep card numbers and PINs private.
- Employment or HR question: Use Key Food Careers, the local store employer route, or the contact listed on your employment paperwork.
- Corporate correspondence: Use the Matawan headquarters address for corporate-level written concerns.
What to Have Before Contacting Key Food Corporate Office
Whether you are contacting a local store, using the Key Food contact form, calling the Key Food corporate office phone number, or writing to Key Food headquarters, your issue is easier to review when you provide clear records. Do not post private order, payment, employee, account, or personal information in the public review section below.
- The Key Food store name, banner, city, state, address, and store phone number if known
- Date and time of the shopping trip, pickup order, delivery order, return, or customer service interaction
- Receipt, loyalty account record, coupon screenshot, order number, delivery confirmation, refund record, or gift card record
- Photos of damaged items, expired items, incorrect products, missing items, pricing issues, shelf tags, or packaging when relevant
- UPC, product name, brand, lot number, sell-by date, or recall notice for product quality complaints
- Names of store managers, customer service desk employees, delivery contacts, or corporate representatives involved, if known
- Gift card numbers, payment card details, account passwords, employee details, and private contact information shared only through secure official channels
- Emails, app messages, call notes, screenshots, survey responses, and written follow-up attempts
- A short timeline explaining what happened and the resolution you are requesting
How to Escalate a Key Food Complaint
If a local Key Food store or customer support route does not resolve your issue, escalate the complaint in a documented way. A clear message with the store location, receipt, date, photos, order number, and requested resolution is usually more effective than repeated calls without records.
- Start with the store. For same-day grocery, refund, pricing, pickup, delivery, food quality, lost-and-found, or service issues, ask for the store manager.
- Use the official contact page. Submit a clear complaint and identify the store location involved.
- Save all proof. Keep receipts, photos, loyalty records, coupon screenshots, refund promises, delivery app records, and call notes.
- Ask for escalation. Request review by the store owner, store manager, district contact, category contact, customer service contact, or corporate support team depending on the issue.
- Use outside routes when appropriate. For food safety concerns, contact the local health department. For card disputes, contact your card issuer. For workplace or wage issues, use the appropriate HR or labor-agency route.
- Write to headquarters if needed. For unresolved corporate-level concerns, send written correspondence to Key Food Stores Co-Operative, Inc., 100 Matawan Road, Suite 100, Matawan, NJ 07747.
Store Complaints and Local Management Issues
Store complaints are a common reason shoppers search for Key Food corporate office or Key Food headquarters. Issues may involve customer service, pricing, long lines, manager response, lost-and-found, produce quality, expired products, checkout problems, rude employees, missing sale prices, or difficulty getting follow-up from a local store.
Because Key Food operates as a cooperative with many independently owned stores, start with the exact store location involved. If the local store does not resolve the complaint, use the official Key Food contact page and provide the store name, address, date, receipt, and what resolution you are requesting.
Lost-and-Found Complaints
Current COH feedback includes a lost-and-found complaint involving car keys at a Key Food Marketplace store. The review also praised the store’s customer service and produce, but described frustration after the keys were reportedly found, later discarded, and no department could help with a goodwill resolution.
If your complaint involves lost keys, a wallet, phone, purse, ID, prescription item, or another valuable item, contact the store immediately. Ask for the manager on duty, get the date and time documented, and request a written note or case record if possible. For stolen property, file a police report and provide only general details in public comments.
Refunds, Returns and Cancellation Issues
Refund complaints may involve incorrect prices, spoiled products, duplicate charges, canceled pickup orders, delivery substitutions, missing items, coupon errors, overcharges, or refund delays. The correct route may depend on whether you purchased in-store, online through Key Food, or through a third-party delivery platform.
Keep the receipt, order number, product packaging, refund confirmation, delivery app record, and store response. If a third-party app collected the payment, that platform may control part of the refund process.
Digital Coupons, Wallet and Account Problems
Key Food customers may use digital coupons, wallet features, shopping lists, weekly ads, rewards tools, or app-based offers. Problems may involve clipped coupons not applying, account login issues, wrong store selection, unavailable items, expired offers, or sale pricing that does not match checkout.
Before escalating, take screenshots of the coupon, the selected store, the offer terms, the product purchased, and the receipt. Digital coupons and weekly ads can vary by store, so identify the exact Key Food location involved.
Pickup, Delivery and Third-Party App Issues
Pickup and delivery complaints may involve missing groceries, incorrect substitutions, late orders, canceled orders, spoiled items, driver issues, unavailable products, or refund confusion. The first contact route depends on whether the order was placed directly with Key Food, a store-specific ordering page, Instacart, DoorDash, Uber Eats, or another service.
If the issue is with a shopper, delivery driver, delivery fee, or app refund, contact the platform that handled the order. If the issue is with the store’s product quality, picking, pricing, or missing items, also contact the Key Food store and provide the order details.
Product Quality, Expired Food and Recall Complaints
Product complaints may involve expired food, spoiled produce, meat or seafood quality, bakery issues, dairy products, incorrect shelf dates, foreign objects, package damage, recall concerns, or private-label products such as Urban Meadow or other Key Food-related brands.
Keep the product packaging, UPC, lot code, sell-by date, receipt, photos, and store location. For serious food safety concerns, contact the store manager and the local health department. For product recalls, check Key Food’s recall page and the manufacturer’s recall notice.
Gift Cards, Payment and Charge Issues
Gift card and payment complaints may involve missing balances, declined gift cards, duplicate charges, EBT issues, SNAP-related checkout problems, debit or credit card charges, digital wallet payments, or unfamiliar grocery charges on a bank statement.
If you see an unfamiliar Key Food, Key Food Marketplace, Food Universe, SuperFresh, grocery, delivery, gift card, or supermarket charge, compare it with recent store visits, app orders, delivery orders, and gift card purchases. You can also use ChargeOnMyCard.com to research confusing grocery, delivery, retail, and gift card charge names.
Employment, Careers and HR Questions
People may search for Key Food headquarters, Key Foods corporate office, or Key Food corporate office phone number because they need help with job applications, payroll, benefits, W-2 forms, former employee records, employment verification, workplace concerns, or HR questions.
Because many stores are independently owned, the correct HR route may be the local store employer rather than Key Food corporate. Use the careers page, the store manager, the employer listed on your paystub, or the contact information from your employment paperwork. Do not post employee IDs, payroll records, Social Security numbers, medical information, internal documents, or manager accusations with identifying personal details in public comments.
Vendor, Real Estate and Business Questions
Vendor, supplier, landlord, real estate, private-label, product request, wholesale, advertising, and business inquiries should use Key Food’s official contact route or corporate correspondence route rather than a local customer complaint path.
For vendor or business inquiries, include your company name, category, product details, service area, contact information, and the reason for contacting Key Food. Do not send confidential proposals, legal documents, banking details, or sensitive business information through public comment sections.
Scam, Fake Coupon and Gift Card Warnings
Be cautious with fake Key Food coupons, fake gift card giveaways, fake delivery messages, refund scams, phishing emails, fake hiring messages, and fake customer support numbers. Go directly to keyfood.com, the official store locator, or the store’s verified page before sharing payment, account, gift card, or personal information.
For fake grocery coupons, gift card scams, fake delivery links, refund scams, phishing emails, and fake customer support numbers, visit ThinkItsAScam.com.
Key Food Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com are limited but include one detailed review involving lost car keys at a Key Food Marketplace store. The review praised the store’s customer service and produce, while also describing frustration with lost-and-found handling and the lack of a department that could help with a goodwill request.
Because there is limited live review data on this page, readers are invited to share clear, factual experiences with Key Food corporate office, Key Food headquarters, local store managers, refunds, coupons, delivery, product quality, lost-and-found, employment issues, and complaint escalation.
These reviews are individual customer experiences and may not represent every Key Food store, owner, manager, employee, local operator, or corporate response. When sharing a review, describe the general issue and outcome, but do not post receipt numbers, payment card details, gift card numbers, employee records, phone numbers, email addresses, home addresses, or private personal information.
About Key Food
Key Food Stores Co-Operative, Inc. was founded in 1937 and is associated with neighborhood supermarkets across the New York metropolitan area and other markets. The cooperative supports independently owned grocery stores under Key Food and related banners, helping stores offer groceries, produce, meat, dairy, bakery, weekly ads, digital coupons, private-label products, and local supermarket services.
Key Food is commonly searched as Key Food corporate office, Key Food headquarters, Key Foods corporate office, Key Foods headquarters, Key Food corporate, Key Food corporate office phone number, and Key Food Marketplace Staten Island.
Key Food Competitors and Related Corporate Office Pages
Key Food competes with supermarket chains, grocery co-ops, independent neighborhood stores, regional grocers, wholesale-supported banners, delivery platforms, and national retailers. If you are comparing grocery corporate offices, complaint routes, headquarters addresses, or customer escalation options, these related pages may help:
- Kroger Corporate Office
- Albertsons Corporate Office
- Publix Corporate Office
- Walmart Corporate Office
- Whole Foods Corporate Office
- Trader Joe’s Corporate Office
- ShopRite Corporate Office
- Stop & Shop Corporate Office
Related Resources
- Official Key Food Website
- Official Key Food Contact Page
- Key Food Store Locator
- Key Food Weekly Ads
- Key Food Wallet
- Key Food Gift Cards
- Key Food Product Recalls
- Key Food Refund and Cancellation Policy
- Key Food Careers
- Research Grocery, Delivery and Gift Card Charges on ChargeOnMyCard.com
- Grocery Coupon, Gift Card and Delivery Scam Warnings on ThinkItsAScam.com
- Company Reviews on ZeroStars.org
Frequently Asked Questions About Key Food Corporate Office
What is the Key Food corporate office address?
The current Key Food corporate office address is best listed as Key Food Stores Co-Operative, Inc., 100 Matawan Road, Suite 100, Matawan, NJ 07747.
Where is Key Food headquarters?
Key Food headquarters is listed in Matawan, New Jersey. Older records still show a Staten Island office address at 1200 South Ave., Staten Island, NY 10314.
What is the Key Food corporate office phone number?
The commonly listed Key Food corporate office phone number is 1-718-370-4200. Customers should still start with the local store or official contact page for store-specific issues.
Is Key Food headquartered in Staten Island or Matawan?
Older records list 1200 South Ave. in Staten Island, New York. Current company-profile sources point to 100 Matawan Road, Suite 100, Matawan, New Jersey as Key Food’s headquarters address.
How do I file a Key Food complaint?
Start with the local Key Food store manager, then use the official contact page and identify the store involved. Include the date, time, receipt, order number, photos, and the resolution you are requesting.
How do I report a product quality or expired food issue?
Contact the store manager and provide the product name, receipt, UPC, lot code, sell-by date, photos, and purchase date. For serious food safety concerns, contact the local health department.
Who owns Key Food stores?
Key Food is a cooperative connected with independently owned supermarkets. That means many store-level complaints must be handled first by the local store owner or manager.
What is Key Food Marketplace Staten Island?
Key Food Marketplace is one of the store banners connected with the Key Food family. For a Key Food Marketplace Staten Island complaint, identify the specific store location and contact the store manager before escalating through Key Food’s official contact route.
Where should I send Key Food HR or job questions?
Use Key Food Careers, the local store manager, or the employer contact listed on your employment paperwork. Because many stores are independently owned, the local store may be the correct HR route.
Can I post my receipt, payment card, gift card number, employee record, or private contact information in the comments?
No. Do not post receipt numbers, payment card details, gift card numbers, employee records, phone numbers, email addresses, home addresses, or other private personal information in public comments.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, address, phone number, complaints, and review information for major companies for many years. This page is updated to help readers find the correct Key Food corporate office information, understand the difference between a local store issue and a headquarters complaint, and review common complaint themes before escalating a grocery store problem.
Page Update Note
This Key Food corporate office page was updated on June 27, 2026, to clarify the Matawan, New Jersey headquarters address, preserve the legacy Staten Island office record, de-emphasize an unverified customer service number, add store-level complaint routing, improve refund, coupon, delivery, product quality, HR, and food safety guidance, preserve the existing image with improved alt text, add related grocery links, and summarize current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Key Food Stores Co-Operative, Inc., Key Food, Key Food Marketplace, Food Universe, SuperFresh, The Food Emporium, Food Dynasty, Urban Meadow, any independently owned Key Food store, any grocery delivery platform, any supplier, any employee, or any customer support team. This page is for informational and review purposes only. Company addresses, phone numbers, support routes, store policies, refund rules, coupon terms, delivery rules, product recall details, employment processes, and hours can change. Contact Key Food directly for the most current information.
Share Your Experience with Key Food
If you have contacted Key Food corporate office, used the Key Food headquarters address, called the Key Food corporate office phone number, worked with a local Key Food store manager, reported a lost-and-found issue, submitted a refund request, had a coupon problem, handled a delivery issue, reported a product quality concern, asked about HR, or tried to resolve a grocery store, payment, gift card, employment, food safety, or customer service issue, please share your experience below. Your review can help other readers understand which complaint routes worked and which issues still need escalation.