Use this page to find Pei Wei corporate office and headquarters information, including the Irving, Texas corporate address, official contact form, complaint guidance, reviews, and related resources. Pei Wei Asian Kitchen is a fast-casual restaurant brand known for Asian-inspired bowls, entrées, noodles, rice dishes, lettuce wraps, dumplings, catering, and made-to-order meals.
Pei Wei Corporate Office and Headquarters Contact Information
- Company / Brand: Pei Wei Asian Kitchen
- Legal Entity Reference: Pei Wei Asian Diner, LLC
- Ownership Context: Privately held; industry reporting says PWD Acquisition LLC acquired Pei Wei in 2019
- Pei Wei Corporate Office Address: 1707 Market Place Blvd, Suite 300, Irving, TX 75063, USA
- Official Website: PeiWei.com
- Pei Wei Contact Page: Contact Pei Wei
- Pei Wei Locations: Find a Pei Wei Location
- Pei Wei Online Ordering: Order Online
- Pei Wei Catering FAQs: Catering FAQs
- Pei Wei Careers: Pei Wei Careers
Important: Pei Wei’s current official contact page emphasizes its online contact form rather than a clearly published general customer service phone number. The old phone number listed on some older pages should not be treated as a verified current customer-service or corporate complaint line unless Pei Wei publishes it in current official materials.
Pei Wei Headquarters Address Update
Pei Wei lists its corporate headquarters as Pei Wei Asian Kitchen, 1707 Market Place Blvd, Suite 300, Irving, Texas 75063. Older Pei Wei corporate office pages may list the same Irving address without the suite number or may show outdated phone-number information.
This update is useful for readers searching for Pei Wei corporate office, Pei Wei headquarters, Pei Wei corporate address, Pei Wei HQ, or Pei Wei complaint contacts. If you are mailing formal correspondence, privacy requests, legal notices, employment documents, or written complaint records, verify the current address directly with Pei Wei before sending sensitive information.
Pei Wei Ownership and Corporate Background
Pei Wei began as a fast-casual Asian restaurant concept connected to P.F. Chang’s and later became a separate company. Industry reporting says Pei Wei was acquired in 2019 by PWD Acquisition LLC, an entity owned by Lorne Goldberg, from Centerbridge Partners.
For current restaurant, order, rewards, catering, app, gift card, or location-specific questions, use Pei Wei’s official website and contact form rather than older third-party corporate listings.
Restaurant and Location-Specific Complaint Note
A complaint about one Pei Wei restaurant should include the exact restaurant location, city, state, visit date, order number, receipt, and manager interaction if available. Restaurant-level issues are usually easier to review when Pei Wei can identify the specific location and transaction involved.
Pei Wei’s contact form allows guests to submit messages by topic, including dining experience, online ordering, take away experience, delivery experience, catering, fundraising, rewards/points, mobile app feedback, website feedback, gift cards, nutritional inquiry, real estate inquiry, and other issues.
Choose the Correct Pei Wei Support Route
Use Pei Wei’s official contact page for restaurant feedback, order problems, missing items, refunds, delivery concerns, rewards/points, app issues, gift card questions, catering, fundraising, nutritional questions, and other guest concerns.
For catering questions, use Pei Wei’s catering resources. For job applications and hiring questions, use the Pei Wei Careers page or contact the restaurant where you applied. For privacy, legal, website, or terms-related questions, use Pei Wei’s official privacy policy and terms pages.
What to Have Before Contacting Pei Wei Corporate Office
Before contacting Pei Wei or submitting a complaint, gather:
- The restaurant address, city, and state
- Date and approximate time of the visit or order
- Receipt, order number, app order, catering order, or delivery confirmation
- Photos of food, packaging, receipt, signage, or restaurant conditions if relevant
- A short explanation of the problem and the resolution you are requesting
How to Escalate a Pei Wei Complaint
Start with Pei Wei’s official contact form and select the topic that best matches your issue. Include the restaurant location, order details, receipt, date, and a clear description of what happened. If the issue involves a double charge, refund, missing item, app order, gift card, rewards account, catering order, delivery problem, or payment dispute, include screenshots or confirmation emails when possible.
If the issue is not resolved, follow up in writing and keep a copy of your submission. Pei Wei’s terms identify written customer concerns as being sent to the Guest Relations Manager at the Irving corporate address, but customers should verify the current mailing address before sending sensitive information.
For food safety or sanitation concerns, customers may also contact the appropriate local health department. For payment-card overcharges, keep your receipt and bank record, then contact Pei Wei, the delivery platform if applicable, and your card issuer if the charge is not corrected.
Common Reasons Customers Contact Pei Wei Corporate Office
Customers search for Pei Wei corporate office, Pei Wei headquarters, Pei Wei corporate address, Pei Wei HQ, Pei Wei customer service, or Pei Wei complaint contacts for issues such as:
- Double charges, refunds, or payment-card disputes
- Incorrect orders, missing items, or food quality concerns
- Online ordering, mobile app, rewards, or login problems
- Delivery, takeout, catering, gift card, or fundraiser questions
- Restaurant cleanliness, service, or manager follow-up concerns
- Nutritional, allergen, ingredient, or menu questions
- Employment, application, payroll, or HR-related questions
Scam and Fake Pei Wei Support Number Warning
Be careful when searching online for a Pei Wei corporate phone number, Pei Wei HR number, Pei Wei complaint line, or Pei Wei refund phone number. Restaurant brands are often listed on third-party websites that may publish outdated, unofficial, or unverified contact details.
Use PeiWei.com, the Pei Wei app, official receipts, the official contact page, and restaurant location pages before sharing order, account, payment, or employment information. Do not provide full card numbers, passwords, one-time codes, gift card numbers, or sensitive employee information through unofficial websites, social media comments, text messages, or unexpected phone calls.
Pei Wei Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments include individual complaints about a double charge and refund wait, food quality concerns, a promised coupon not received, order dissatisfaction, and difficulty getting local follow-up.
These reviews reflect individual customer experiences and should not be treated as universal facts about every Pei Wei restaurant, employee, manager, location, or corporate response. If you have contacted Pei Wei corporate office, a local restaurant, the official contact form, a delivery app, or another support route about a Pei Wei issue, you can share your experience below.
About Pei Wei
Pei Wei Asian Kitchen is a fast-casual restaurant brand founded in 2000. The brand is known for Asian-inspired entrées, rice and noodle bowls, salads, lettuce wraps, dumplings, tofu dishes, gluten-free options, catering, and made-to-order meals.
Pei Wei is headquartered in Irving, Texas. Because many guest concerns are restaurant-specific, customers should include the exact restaurant location and order details when submitting feedback or requesting a resolution.
Competitors and Related Corporate Office Pages
Pei Wei competes with Asian fast-casual, Chinese food, quick-service, and casual dining brands. Customers comparing corporate office contacts and complaint routes may also want to review Panda Express Corporate Office, P.F. Chang’s Corporate Office, Chipotle Corporate Office, QDOBA Corporate Office, and Noodles & Company Corporate Office.
Related Resources
- Official Pei Wei Website
- Pei Wei Contact Form
- Pei Wei Locations
- Pei Wei Online Ordering
- Pei Wei Catering FAQs
- Pei Wei Fundraising FAQs
- Pei Wei Careers
- Pei Wei Privacy Policy
- Pei Wei Terms of Use
Frequently Asked Questions About Pei Wei Corporate Office
Where is Pei Wei corporate office located?
Pei Wei corporate office is located at 1707 Market Place Blvd, Suite 300, Irving, TX 75063.
Does Pei Wei publish a customer service phone number?
Pei Wei’s current official contact page emphasizes its online contact form. The older phone number shown on some third-party pages should not be treated as a verified current customer-service or corporate complaint line unless Pei Wei republishes it officially.
How do I complain about a Pei Wei restaurant?
Use Pei Wei’s official contact form and include the restaurant location, visit date, order number, receipt, photos, and the resolution you are requesting.
How do I contact Pei Wei about a refund or double charge?
Submit the issue through Pei Wei’s contact form and include your receipt, order number, date, location, payment record, and screenshots. If the charge is not corrected, contact your card issuer with the same documentation.
Does Pei Wei publish a public HR number?
A verified public Pei Wei HR phone number was not confirmed for this page. Job seekers should use the official Careers page, and current employees should use the HR or payroll contacts provided by their workplace.
Is CorporateOfficeHeadquarters.com affiliated with Pei Wei?
No. CorporateOfficeHeadquarters.com is not affiliated with Pei Wei Asian Kitchen, Pei Wei Asian Diner, LLC, PWD Acquisition LLC, or any Pei Wei restaurant location.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone numbers, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership, support routes, phone numbers, review themes, or escalation options change.
Page Update Note
This page was updated on June 30, 2026 to include Pei Wei’s Irving corporate office address with suite number, current official contact form, ownership background, current visible COH review themes, and revised complaint guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Pei Wei Asian Kitchen, Pei Wei Asian Diner, LLC, PWD Acquisition LLC, or any Pei Wei restaurant location. This page is for informational, review, and complaint purposes only. For restaurant orders, refunds, employment, privacy, legal, delivery, app, gift card, catering, rewards, or customer-service issues, verify current information directly with Pei Wei or the appropriate official support route.
Share Your Experience
If you have contacted Pei Wei corporate office, a local Pei Wei restaurant, the Pei Wei contact form, a delivery app, or a manager about a complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.